Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very smart UTM device"
5/5
What do you like best about WatchGuard Network Security?

The simple procedure of installation and management. The web console could be improved but is more functinal than the other product on the same gartner quadrant Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

as i say before, the web management interface could be improved. I'd prefer the windows client that is more smart and fast for the intraday operation of managament Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Amazing Support and Products"
5/5
What do you like best about WatchGuard Network Security?

Watchguard firewalls are great products, and easy to configure and use. the customer support is amazing as well. They generally do their best to support you in any issues you are experiencing, whether it be from a feature not working as intended, to helping you set a certain policy type up, which is just amazing. most others wouldn't offer the same. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Nothing i dislike about the firewalls and products they offered, we had a rough start with wifi 6 ap on initial deployment but was resolved after being escalated to an engineer on the team who scoped out proper settings to configure. Review collected by and hosted on G2.com.

AA
Anung A.
Network Administrator
Mid-Market (51-1000 emp.)
"Easy and very intuitive user interface experience"
4.5/5
What do you like best about WatchGuard Network Security?

There are 2 ways to manage the box, either via Management software installed on local PC and also via Web Browser. Both are powerful but I'd like the Management software very much because it is light and consume less resources. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Sometimes I'm experiencing lagging when managing the Firewall via Web Browser and accessing some menus. I already reported this to our local support and they told me that maybe this is caused by the bugs in the software Review collected by and hosted on G2.com.

RD
Richard D.
Head of UK WatchGuard Technical
Mid-Market (51-1000 emp.)
"Been using it for years and am very impressed"
5/5
What do you like best about WatchGuard Network Security?

The Simplicity and performance of using WatchGuard, and the many Sec Services, also now the portfolio of solutions across MFA and Endpoint which is a great product Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Backwards compatibility that exists in things like WSM, i.e things like MD5 still existing as an option in the latest software, elements that are no longer secure still being permitted.

Alot of users dislike the look of WSM it shows its age... I wouldn't be without WSM but its competition from a modern look from other vendors is letting the "impression" of the brand down

MFA and EndPoint should have come earlier Review collected by and hosted on G2.com.

RF
Raymond F.
Assistant IT Manager
Mid-Market (51-1000 emp.)
"My Watchguard experience"
4.5/5
What do you like best about WatchGuard Network Security?

The company is always in the forefront of technology, they have made smart moves in acquiring other technology companies to integrate into their own Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

The models will EOL quite often requiring users to upgrade their unit to a newer model Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Affordable Security"
5/5
What do you like best about WatchGuard Network Security?

It's an easy-to-manage technology but does not sacrifice security. This leads to better adoption times by the administrators of the equipment and has great support by the company. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

I want to use a second-factor authentication product like Yubico, and there is no support for this kind of technology. Of course, Watchguard has one of its own, but it would be great to have interoperability between them. Review collected by and hosted on G2.com.

BF
Ben F.
Director
Small-Business (50 or fewer emp.)
"Great firewalls over the years"
5/5
What do you like best about WatchGuard Network Security?

We have been using WatchGuard firewalls for many years across the different models released to keep up with higher bandwidth needs and evolving threats to our networks. We love the multiple layers of defence that you get in the one box each of which reduce the likelihood of compromise events occurring. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

It is hard to think of anything we don't particularly like about the Watchguard firewall, wireless or 2FA / MFA Solutions (Authpoint) as both product and customer service (support in partucular in rare cases needed have been spot on. No if I was a hacker filling on the section on what you don't like; then I would have a lot to list, but we're on the good guy's team so there you are! Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Rock Solid and Constantly Evolving"
5/5
What do you like best about WatchGuard Network Security?

The automation behind their systems allows me to take holidays or time off without fearing the worst and their stability and redundancy options offer peace of mind when things do go sideways. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Rollbacks aren't uncommon and the need to update a recently updated system can produce issues but I have yet to encounter one that brings everything to a halt. I would caution early adopters to wait at least 3 weeks before updating. Review collected by and hosted on G2.com.

FS
Franklin S.
IT network support specialist
Small-Business (50 or fewer emp.)
"Peace of mind"
4/5
What do you like best about WatchGuard Network Security?

We needed something with fast speed and a secured login so I and my team could work well in a hybrid environment such as working remotely from home. I have peace of mind knowing my server is protected from unauthorized access. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

There's not much to dislike as I have not ran into issues with this product since the day I bought it. If there's just one thing I might say could be better is the size of the firebox could be smaller. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"Experience with Watchguard Firewall over 2 years"
5/5
What do you like best about WatchGuard Network Security?

The ease of use and the performance and now the additional security layers. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Nothing to dislike about the product, logging a call is a bit log winded maybe throught the cloud portal but the Firewall itself is brilliant and easy to use. Review collected by and hosted on G2.com.