AM
Ahmed M.
Small-Business (50 or fewer emp.)
"Useful"
3/5
What do you like best about WatchGuard Network Security?

As using Firebox it helps in making the enviroment free of threats and if there is a zero-day is discovered Firebox helps in making everything safe and secured.

The best is that i can monitor, analyze, and respond to threats from anywhere, anytime. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

High cost but actually it deserve that ...

Some applications needs special permissions and special rules which are not easy to be done for new users.

Performance is good for [Medium~High] traffic rate but not [High ~ Very high] Review collected by and hosted on G2.com.

AF
Andrew F.
Systems Administrator
Small-Business (50 or fewer emp.)
"Comprehensive offering of top-quality products and services"
5/5
What do you like best about WatchGuard Network Security?

Watchguard offers a solution for every aspect of security we need. The documentation is always thorough and easy to understand. In my experience, Watchguard's user interfaces are easy to use and make sense but still offer all the features I would expect. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Even though their support is great, they don't always answer my less critical support tickets during my business hours. Sometimes they reply overnight so it takes extra time to resolve. This usually isn't an issue with critical, high-priority issues. Review collected by and hosted on G2.com.

JG
Jacob G.
IT Director
Mid-Market (51-1000 emp.)
"WatchGuard A complete software solution"
5/5
What do you like best about WatchGuard Network Security?

I like the all-encompassing software that allows for network security and patch management. I like the simplicity of using the product and firewall and subscription services that are available are incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

One of the things I dislike is that the patch management sometimes fails and does not provide you with a reason other than a link to Microsoft. Also, the website filtering on the product does not allow you to see the websites that are being blocked, only the category. I want some more granularity in that regard. Review collected by and hosted on G2.com.

Dana K.
DK
Dana K.
IT Administrator
Mid-Market (51-1000 emp.)
"Peace of Mind Firewall"
4/5
What do you like best about WatchGuard Network Security?

Straight out of the box, this firewall setup is straightforward. Of course, you can customize practically anything you want as well. I've set up competitors' firewalls that seemed overly complex; this was relatively easy. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Unfortunately, Tech Support is lacking. When you need support, regardless of whether it's considered mission-critical, it may take days to respond. Watchguard needs to improve in this area. Review collected by and hosted on G2.com.

OS
Omar S.
Systems Administrator
Mid-Market (51-1000 emp.)
"Brilliant Firewall for its Price"
4.5/5
What do you like best about WatchGuard Network Security?

- Easy and simple to configure and deploy.

- Multiple access interface (browser & WG System Manager)

-Uses very low internet resources for WAN VPN

- Watchguard support is timely and convenient. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

- Intergration with AD requires enhancement and SSO at times doesnt function as expected.

- Dimension reporting is not detailed. Review collected by and hosted on G2.com.

FO
Fran O.
Small-Business (50 or fewer emp.)
"Gigabit Tiendas S.A."
5/5
What do you like best about WatchGuard Network Security?

Ease of use, quality of service and products, quick response in case of incident. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Perhaps to have a little more control over users who sign up for the partner portal. In this case, I wish I could delete them if necessary, and not have to open a ticket. Review collected by and hosted on G2.com.

AP
Aldrin P.
Network Engineer
Small-Business (50 or fewer emp.)
"Using Firebox"
4.5/5
What do you like best about WatchGuard Network Security?

It has almost nothing to discord with bugs and problems. When implemented correctly, the firewall never shuts down, and it is easy to detect issues when occurred.

The VPN is very consistent. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

When you need qualified support, the Latam Region is complex; Firebox is located in a specific quadrant. It isn't nice when you compete with other marks like Fortinet. Review collected by and hosted on G2.com.

AO
Akintoye O.
Small-Business (50 or fewer emp.)
"My WatchGuard experience"
5/5
What do you like best about WatchGuard Network Security?

Ease of installation, proper documentation, and the short time it takes to get everything ready. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Difficulty in understanding the model types e.g. in my first order, I mistakenly bought WatchGuard Firebox T15 Trade up not knowing that it's for those that already have WatchGuard. Review collected by and hosted on G2.com.

MZ
Marco Z.
IT Specialist
Small-Business (50 or fewer emp.)
"Good Job and affidabilitty"
4.5/5
What do you like best about WatchGuard Network Security?

SImple to manage, complete services and interfaces. many different appliance available for every king ow workload.

Rapid response time to technical support request. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

no web interfaces available for the cluster setup. not fully clear load reporting and monitoring. Review collected by and hosted on G2.com.

Nabeel P.
NP
Nabeel P.
Enterprise (> 1000 emp.)
"Great Product"
4/5
What do you like best about WatchGuard Network Security?

Great Customisation, Amazing Security. Intergrated protection. Able to manage the firewall Several differant ways. Regularly Updated. Allow bandwidth Management Review collected by and hosted on G2.com.

What do you dislike about WatchGuard Network Security?

Nothing bad to say. Its too good, makes other firewalls look bad Review collected by and hosted on G2.com.