SM
Stu M.
IT Officer
Small-Business (50 or fewer emp.)
"AuthPoint works well, is pretty easy to setup and is great for securing VPN."
4/5
What do you like best about WatchGuard AuthPoint?

It is a convenient way to secure Watchguard SSL VPN. It is quite easy to use and stable. The app on Android works really well and was easy to migrate when I got a new phone. From the admin point of view, it was pretty easy to setup on Watchguard Cloud and on the Watchguard Firebox. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The extra costs that are associated with the product are a bit high for charities or small businesses with low income. Besides that, it has been a good product and would recommend it to others. Review collected by and hosted on G2.com.

Scott N.
SN
Scott N.
IT Specialist
Small-Business (50 or fewer emp.)
"AuthPoint"
5/5
What do you like best about WatchGuard AuthPoint?

Multifactor authentication is vital to the security of our business Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

I have not found a feature I dislike as of yet Review collected by and hosted on G2.com.

AT
Anh T.
PM
Small-Business (50 or fewer emp.)
"Strong MFA solution - Strong secure"
4.5/5
What do you like best about WatchGuard AuthPoint?

It is easy to install and manage . dont need to remember password for login. Secure with database.. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Some cloud application to intergrated with Authpoint is quite difficult . Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"AuthPoint, a simple to use, simple to deploy affordable MFA tool"
5/5
What do you like best about WatchGuard AuthPoint?

AuthPoint is very affordable, easy to addon to a WatchGuard Firebox, easy to manage, and easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

You cannot cancel a pending email MFA invitation. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Good MFA"
4/5
What do you like best about WatchGuard AuthPoint?

Able to integrate into many different applications. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Authpoint is unable to authenticate if username has a space in between. This will be difficult to integrate into the existing local windows account. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Not a mature product, but ok for some scenarios"
1.5/5
What do you like best about WatchGuard AuthPoint?

The end-user enrollment process is easy and intuitive and the direct authentication integration for VPN's running on Watchguard Firewalls is nice. It's a decent product for securing VPNs. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

The Windows Logon application is too much of a black-box with no real logging or information about what's going on.

The RDS Gateway and Connection Broker roles do not have any actual integration, so utilizing RDS gateway means installing the logon app on each session host you want to protect and locking down your CAP and RAP policies. The Logon application can't properly determine the source address of multiple sessions so any network-based policies do not work reliably - support confirmed that this is a known issue in development.

We experienced multiple instances where the logon application just plain failed. There is no logging from the logon application, just the gateway service which the logon application could not contact. I had 40+ users unable to connect to an RDS environment and support didn't have a real answer as to why it failed. The first time it happened they asked me to uninstall and reinstall the service.

I low confidence in the reliability of the logon application at this point. Review collected by and hosted on G2.com.

CS
Cesar S.
Security Analyst
Enterprise (> 1000 emp.)
"I'm so tired to this tool, and regretful to bought this..... PLEASE DON'T BUY AUTHPOINT!!"
1/5
What do you like best about WatchGuard AuthPoint?

App support other types of tokens, like Google Authenticator or Microsoft Authenticator

It's possible to sincronize other fisical tokens to aprove access. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

When Authpoint does not synchronize my AD Groups because my Active Directory is huge (over 20.000 objects).

When Authpoint does not send e-mail to activate token for my users and need to send manually.

Have a lot delay in sending push notifications to approve access.

Logon App does not work with hardening applied on my network computers.

Authpoint doesn't support SMS to send tokens, and doesn't support other SMS providers.

By the way... this tool is trash, in my opinion. Review collected by and hosted on G2.com.

EN
Evan N.
IT Specialist
Small-Business (50 or fewer emp.)
"fairly easy to setup, fast push notifications"
4.5/5
What do you like best about WatchGuard AuthPoint?

I like the cloud management, easy to see users and their token status, the app was easy to setup Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

i would like to be able to usde it with active directoy but don't seem to have that ability. i had to call support to get the gateway software sworking, and still not entirly sure whey it started to work, it jsut seemed to start workinbg on its own hafter reinstalling multiple times. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Easy to setup, easy to use, great MFA"
5/5
What do you like best about WatchGuard AuthPoint?

The ease of setup for admin. The simple setup for users The security Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Nothing to dislike, seems good from the get go Review collected by and hosted on G2.com.

Ethan L.
EL
Ethan L.
Information Technology System Administrator
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to install and run 2FA add on"
4.5/5
What do you like best about WatchGuard AuthPoint?

Simple to use and walk end users through, install and setup was simple and WG support was more than happy to work with me and set up the first time I worked on it. Review collected by and hosted on G2.com.

What do you dislike about WatchGuard AuthPoint?

Sometimes, (after server maintenance, updates, and reboots especially) the associated services on the LDAP server don't start, causing connection issues,. The fix is simple enough but if you don't know about rebooting the service it can leave you scratching your head for a minute. Review collected by and hosted on G2.com.