Ethan H.
EH
Ethan H.
Mid-Market (51-1000 emp.)
"Enhanced Targeting with Stellar Support"
4.5/5
What do you like best about Warmly?

I like Warmly's overall display and the DNI's feature. It's extremely valuable because it shows who's checking out our website, so I can address them by their name and what they were looking at. The initial setup has been great, and the support team has been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

So far, so good. Haven’t found a dislike Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

Thank you for sharing your positive experience with Warmly! We're glad to hear that the DNI feature has been valuable for personalizing your interactions with website visitors.

Daniel A.
DA
Daniel A.
Sales Solutions Strategist
Mid-Market (51-1000 emp.)
"Streamlines Prospecting, Needs Better Visitor Filtering"
5/5
What do you like best about Warmly?

I like how Warmly allows me to save so much time. All I have to do is check my Gong and see a Warmly lead, the message is already created. It makes my life so easy. The initial setup was super easy too. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

Sometime they have people who checked out our website who are not prospects at all. Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

Thank you for sharing your experience with Warmly. We're pleased to hear that the platform has made prospecting easier for you. We are continuously working on enhancing our visitor filtering to ensure that you are connecting with the right prospects. Your input is valuable to us.

Stephanie A.
SA
Stephanie A.
Senior Revenue Operations Manager
Mid-Market (51-1000 emp.)
"Powerful Visitor Data Visibility with Actionable Insights"
4.5/5
What do you like best about Warmly?

I love the visitor data visibility & ability to action on it Review collected by and hosted on G2.com.

What do you dislike about Warmly?

It is hard to know where to get started alone, but the AM team is helpful Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

It's great to hear that Warmly is helping you understand your website visitors and capture data on potential customers. Thank you for sharing your feedback!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Enhancing Engagement with AI and Live Chat"
4/5
What do you like best about Warmly?

I like the capabilities built into one tool, especially the person-level deanonymization and the ability to jump into a live chat. The automated LinkedIn prospecting, including connection requests and messaging within Warmly, is also a plus. These features help us engage as soon as the interest happens, reducing latency and allowing us to see who's actively engaging and with what content/pages they're engaging with instantly. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

The platform/UI is still pretty buggy often, especially with building lists or filters. Some of the filtering logic is not intuitive. Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

Thank you for sharing your positive experience with Warmly. We understand your feedback about the intuitive setup for different segments and the Slack alert functionality. We are constantly working on enhancing our features, and your input will help us prioritize our development efforts.

BT
Ben T.
Small-Business (50 or fewer emp.)
"Effortless Client Connectivity and Usability"
5/5
What do you like best about Warmly?

I like Warmly because it's really easy to use, which makes contacting clients a breeze. The connectivity to clients is seamless, and I find the interface very user-friendly. It helps me easily reach out to clients to see their interests and help answer any questions they have. The automated responses are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

nothing Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

We're delighted to hear that Warmly has been instrumental in helping you easily reach out to clients, understand their interests, and provide timely responses. Your satisfaction with our user-friendly interface and automated responses is our top priority, and we're grateful for your positive review!

Gavin K.
GK
Gavin K.
Business Development Representative & Contributing Author
Small-Business (50 or fewer emp.)
"Effective Customer Engagement, Needs Data Accuracy Improvements"
2.5/5
What do you like best about Warmly?

I like Warmly because it allows me to engage with customers while they are "shopping." This means I can be personable in helping them find what they are looking for exactly when they need it, which is really valuable. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

The data quality of Warmly could be improved. It often pulls the wrong name or company, which can be problematic. Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

We appreciate your positive feedback about engaging with customers while they are shopping. We apologize for any inconvenience caused by data inaccuracies and are actively working on enhancing the accuracy of our data to provide a better experience for our users.

Ryan T.
RT
Ryan T.
Sales Development Representative
Mid-Market (51-1000 emp.)
"Great for Prospecting but Needs Email Accuracy"
2.5/5
What do you like best about Warmly?

I like that Warmly gives us warm prospects. It's nice to have prospects to reach out to that are already familiar with our product. I also found the initial setup of Warmly to be pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

Sometimes it will show the prospects personal emails and not their work email Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

We apologize for the inconvenience with the email accuracy. We are constantly working to improve our data accuracy and will take your feedback into consideration.

Nathan J.
NJ
Nathan J.
Marketing Manager
Mid-Market (51-1000 emp.)
"Warmly Rocks!"
4/5
What do you like best about Warmly?

Warmly is one of the only tools that deanonymizes the company and individual on the site. Most tools only show the company. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

Some of the add-on tools, like Coldly have a lot of bugs. Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

We apologize for any inconvenience caused by bugs in our add-on tools like Coldly. Our team is working hard to address these issues and improve the overall experience.

Jeremy D.
JD
Jeremy D.
VP of Revenue
Enterprise (> 1000 emp.)
"Easy to Use and Intuitive from Day One"
4/5
What do you like best about Warmly?

It's easy to use, and pretty intuitive so you can figure it out on the fly. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

You need to make sure that you have your systems well integrated to get the most out of it. Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

We appreciate your feedback about Warmly being easy to use and intuitive. We understand the importance of seamless integration and are continuously working to enhance this aspect. Thank you for your input!

Kunal D.
KD
Kunal D.
Small-Business (50 or fewer emp.)
"Easy Setup, Effective User Engagement"
4.5/5
What do you like best about Warmly?

I like Warmly for its UI/UX which makes it easier to understand the product and effectively use its features. Having sections for various agents, orchestrations, and other functionalities is quite beneficial. The initial setup was quite easy and seamless, which made using the product a pleasant experience. Review collected by and hosted on G2.com.

What do you dislike about Warmly?

More deeper dive on user data Review collected by and hosted on G2.com.

Response from Joe Hendren of Warmly

Thank you for your positive feedback on Warmly's UI/UX and easy setup. We understand the importance of deeper user data insights and are continuously working on enhancing our features to provide a more comprehensive view of user behavior.