--- title: Walnut Reviews meta\_title: 'Walnut Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 151 reviews by the users' company size, role or industry to find out how Walnut works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 151 scale: '5' date\_modified: '2026-08-09' parent\_category: name: PreSales url: https://www.g2.com/categories/presales --- ### Walnut Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Walnut, finding it simple to create and share interactive demos seamlessly. [(29 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531158&qs=pros-and-cons#reviews) Users love the **straightforward delivery of demos** with Walnut, enhancing their sales process and customer engagement. [(27 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531243&qs=pros-and-cons#reviews) Users value the **easy creation** process with Walnut, allowing anyone to develop professional-quality demos effortlessly and efficiently. [(19 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531115&qs=pros-and-cons#reviews) Users enjoy the **ease of creation** with Walnut, allowing effortless development of interactive demos and workflows. [(17 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531422&qs=pros-and-cons#reviews) Users highlight the **sales efficiency** of Walnut, simplifying product demos and enhancing customer engagement effortlessly. [(15 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531126&qs=pros-and-cons#reviews) Users face **lengthy maintenance and update requirements** for demo flows, which can hinder trust and frustrate the experience. [(15 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2307549&qs=pros-and-cons#reviews) Users find the **slow loading** times frustrating, particularly during lengthy initial demos of complex machinery software. [(12 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2072738&qs=pros-and-cons#reviews) Users find **editing difficult** in Walnut, facing excessive clicks and challenges with graphics and formatting adjustments. [(10 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531084&qs=pros-and-cons#reviews) Users experience **demo issues** that delay implementation and require excessive adjustments, hindering overall efficiency. [(9 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2307545&qs=pros-and-cons#reviews) Users find the **limited customization** options in Walnut challenging, impacting their workflow and overall efficiency. [(9 mentions)](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531552&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Walnut ##### 1. Ease of Use Users appreciate the **ease of use** of Walnut, finding it simple to create and share interactive demos seamlessly. [ See 29 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531158&qs=pros-and-cons#reviews) See Related User Reviews MD Matthew D. Mid-Market (51-1000 emp.) 5.0/5 "Simple, Fast Interactive Demos with Polished Results" What do you like about Walnut? I really appreciate how simple and fast it is to create interactive demos, and I love how polished the final result looks. The content creation proces VB Varun B. Mid-Market (51-1000 emp.) 5.0/5 "Easy Workflow Capture with Virtually Unlimited Demo Customization" What do you like about Walnut? I love how easy it is to break down complex workflows, and it offers virtually unlimited options for presenting a product. I also love how quickly we ##### 2. Demos Users love the **straightforward delivery of demos** with Walnut, enhancing their sales process and customer engagement. [ See 27 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531243&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Flexible, Persona-Based Demos That Keep Messaging Consistent" What do you like about Walnut? The flexibility to tailor demos for different industries or buyer personas is particularly valuable. It allows sales teams to present relevant workflo JH Jessica H. Small-Business (50 or fewer emp.) 4.0/5 "Walnut improves our demo consistency across company teams" What do you like about Walnut? My greatest benefit in Walnut is that I will be able to influence the story of each demo. I used to rely on our production environment before Walnut w ##### 3. Easy Creation Users value the **easy creation** process with Walnut, allowing anyone to develop professional-quality demos effortlessly and efficiently. [ See 19 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531115&qs=pros-and-cons#reviews) See Related User Reviews MD Matthew D. Mid-Market (51-1000 emp.) 5.0/5 "Simple, Fast Interactive Demos with Polished Results" What do you like about Walnut? I really appreciate how simple and fast it is to create interactive demos, and I love how polished the final result looks. The content creation proces SC Simon C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Step-by-Step Guides That Streamline Our Interactive Demos" What do you like about Walnut? The product is genuinely intuitive and makes it incredibly easy to turn complex workflows into something clear and usable. I love being able to create ##### 4. Ease of Creation Users enjoy the **ease of creation** with Walnut, allowing effortless development of interactive demos and workflows. [ See 17 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531422&qs=pros-and-cons#reviews) See Related User Reviews JH Jessica H. Small-Business (50 or fewer emp.) 4.0/5 "Walnut improves our demo consistency across company teams" What do you like about Walnut? My greatest benefit in Walnut is that I will be able to influence the story of each demo. I used to rely on our production environment before Walnut w MD Matthew D. Mid-Market (51-1000 emp.) 5.0/5 "Simple, Fast Interactive Demos with Polished Results" What do you like about Walnut? I really appreciate how simple and fast it is to create interactive demos, and I love how polished the final result looks. The content creation proces ##### 5. Sales Efficiency Users highlight the **sales efficiency** of Walnut, simplifying product demos and enhancing customer engagement effortlessly. [ See 15 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531126&qs=pros-and-cons#reviews) See Related User Reviews JM Jolanda M. Small-Business (50 or fewer emp.) 4.5/5 "A better way to run product demos in sales" What do you like about Walnut? What I do like very much about Walnut is that it integrates into our sales arrangement without additional effort. It was easily implemented and I bega CF Clara F. Small-Business (50 or fewer emp.) 4.0/5 "Interactive demos that support faster sales conversations" What do you like about Walnut? What I like the most about Walnut is that it allows us to have uniform demos throughout the entire team. I also have it on a regular basis to ensure t ### 5 Cons or Disadvantages of Walnut ##### 1. Demos Management Users face **lengthy maintenance and update requirements** for demo flows, which can hinder trust and frustrate the experience. [ See 15 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2307549&qs=pros-and-cons#reviews) See Related User Reviews CC Carlos C. Small-Business (50 or fewer emp.) 4.0/5 "Flexible, Persona-Based Demos That Keep Messaging Consistent" What do you dislike about Walnut? One limitation of Walnut is that maintaining demo accuracy requires regular updates, especially in fast-moving product environments JH Jessica H. Small-Business (50 or fewer emp.) 4.0/5 "Walnut improves our demo consistency across company teams" What do you dislike about Walnut? Among the weaknesses is the maintenance work that will be necessary upon the change of our product. With a new feature release, there is always a need ##### 2. Slow Loading Users find the **slow loading** times frustrating, particularly during lengthy initial demos of complex machinery software. [ See 12 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2072738&qs=pros-and-cons#reviews) See Related User Reviews ![Gaurav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav R.") GR Gaurav R. Enterprise (\> 1000 emp.) 4.0/5 "Best sales demo system with good features and user friendly Keep reading for more details." What do you dislike about Walnut? The only minor downside is that for few very heavy dynamic websites recording gets slow. And the above setting not applied for the mobile view, The up JM Jolanda M. Small-Business (50 or fewer emp.) 4.5/5 "A better way to run product demos in sales" What do you dislike about Walnut? The problem that I have with Walnut is primarily related to maintenance. It may slow me down during the busiest weeks when I have to keep my demos upd ##### 3. Editing Difficulties Users find **editing difficult** in Walnut, facing excessive clicks and challenges with graphics and formatting adjustments. [ See 10 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531084&qs=pros-and-cons#reviews) See Related User Reviews ![Gaurav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav R.") GR Gaurav R. Enterprise (\> 1000 emp.) 4.0/5 "Best sales demo system with good features and user friendly Keep reading for more details." What do you dislike about Walnut? The only minor downside is that for few very heavy dynamic websites recording gets slow. And the above setting not applied for the mobile view, The up US Usama S. Small-Business (50 or fewer emp.) 5.0/5 "Time-Saving Interactive Demos That Feel Truly Customized" What do you dislike about Walnut? Honestly I am just tired and sitting on the couch after work, but anyway. The price increase between tiers is kind of steep. You have basic demo capab ##### 4. Demo Issues Users experience **demo issues** that delay implementation and require excessive adjustments, hindering overall efficiency. [ See 9 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=2307545&qs=pros-and-cons#reviews) See Related User Reviews JH Jessica H. Small-Business (50 or fewer emp.) 4.0/5 "Walnut improves our demo consistency across company teams" What do you dislike about Walnut? Among the weaknesses is the maintenance work that will be necessary upon the change of our product. With a new feature release, there is always a need US Usama S. Small-Business (50 or fewer emp.) 5.0/5 "Time-Saving Interactive Demos That Feel Truly Customized" What do you dislike about Walnut? Honestly I am just tired and sitting on the couch after work, but anyway. The price increase between tiers is kind of steep. You have basic demo capab ##### 5. Limited Customization Users find the **limited customization** options in Walnut challenging, impacting their workflow and overall efficiency. [ See 9 mentions ](https://www.g2.com/products/walnut/reviews?filters%5Bsentiment_snippet%5D=1531552&qs=pros-and-cons#reviews) See Related User Reviews SC Simon C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Step-by-Step Guides That Streamline Our Interactive Demos" What do you dislike about Walnut? I’d like the analyses to be a bit more in-depth, as some of the customization options feel fairly restrictive. A more detailed integration guide would US Usama S. Small-Business (50 or fewer emp.) 5.0/5 "Time-Saving Interactive Demos That Feel Truly Customized" What do you dislike about Walnut? Honestly I am just tired and sitting on the couch after work, but anyway. The price increase between tiers is kind of steep. You have basic demo capab ## Top-Rated Alternatives [ ![Consensus](https://images.g2crowd.com/uploads/product/hd_favicon/534c35528e7e54fcd04b7f36f987c16c/consensus.svg "Consensus") Consensus 4.7/5(1,821) ](https://www.g2.com/products/consensus/reviews) [ ![Storylane](https://images.g2crowd.com/uploads/product/hd_favicon/c6b6257cbef84df28ccc6fcf2b0e77e4/storylane.svg "Storylane") Storylane 4.7/5(1,545) ](https://www.g2.com/products/storylane/reviews) [ ![Navattic](https://images.g2crowd.com/uploads/product/hd_favicon/b37fcad2124cbbd8a7df82a21d97d0ef/navattic.svg "Navattic") Navattic 4.8/5(1,061) ](https://www.g2.com/products/navattic/reviews) [ View All Alternatives ](https://www.g2.com/products/walnut/competitors/alternatives) DB Driss B. Product Marketing Manager Mid-Market (51-1000 emp.) 11/18/2025 "Walnut boosts our daily demo prep" 4.5/5 What do you like best about Walnut? I like the feel of the Walnut when I am creating product demos and given that I am using it almost every day. Its adoption did not take long and I preferred the ease with which it integrated with HubSpot and Slack to allow my team to share demos without handoff. The features listed are good enough to perform quick edits and its make the product walk throughs are genuinely made are much more natural to the prospect. It has been a pleasant stimulus in my presentation at the workplace. Review collected by and hosted on G2.com. What do you dislike about Walnut? The worst is that some of the changes are limited and this is frustrating at the time when I am fine tuning a demo. Those limits are apparent since I use Walnut rather often. It is compatible with HubSpot, and I still will switch between tools to make minor changes. The feature list is respectable, although the missing components do slow me down in the workplace and introduce additional steps that I do not want to take. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? Walnut addresses the headache of completing similar demos without dragging engineering to all the requests. I rely on it frequently and it makes the entire process of my team faster. The fast deployment and easy integration with HubSpot allow us to share demos, ensuring that all the people stay on track. Good set of features is less mistakes in what we display and that has made my work seem more in order and much less chaotic. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11976773/official_response/edit) Thank you for your feedback on Walnut. We're pleased to hear that it has helped streamline your demo process and improve the quality of your presentations. We understand your concerns about the limitations and will strive to address them to better meet your needs. Interested in early access to new features or quick feedback sessions? Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite NM Naresh M. Team Lead Mid-Market (51-1000 emp.) 11/11/2025 "Interactive sales demos are a breeze now due to Walnut." 4.5/5 What do you like best about Walnut? I use Walnut to create/share interactive demos that allow prospects to play with our product without a live call. Very easy to take screens, add context and customize each flow based on who I’m presenting too. Once the templates are in place, updating & reusing them for varying deals is seamless and saves me hours each week. Review collected by and hosted on G2.com. What do you dislike about Walnut? When I have a bunch of demos to manage across several teams, calling everything consistent can also feel pretty manual and especially when we roll out product updates. The analytics view also requires a few more clicks to give me the insights I really care about such as where do prospects drop off, for example. Not a huge issue, though it would be nice to streamline that for an even faster workflow. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? Walnut saves me from doing as many of the live demos and let prospects experience things in their own time. It has allowed us to scale our sales process more rapidly and make the sales model a business line approach, as well as allowing for marketing and product teams to understand what features people interact with. On the whole they’ve allowed us to tell our product story in a more intimate and memorable way. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11943005/official_response/edit) Thank you for sharing your detailed feedback on your experience with Walnut! We're thrilled to hear that Walnut has been instrumental in streamlining your sales demos and saving you valuable time each week. We appreciate your insights on areas for improvement, such as managing multiple demos and enhancing the analytics view. Your feedback is invaluable as we continuously work to enhance our platform. We'll certainly take your suggestions into consideration to improve the user experience. If you have any further feedback or need assistance, please feel free to reach out. We're here to support you every step of the way. Thank you for choosing Walnut to enhance your sales process and product storytelling! Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite SD Sharleen D. 11/10/2025 "Streamlined Demo Creation with User-Friendly Interface" 4/5 What do you like best about Walnut? I appreciate the ease of use that Walnut offers, which is particularly beneficial considering the technical nature of IOS software. The interface is user-friendly and intuitive, enabling individuals who are not deeply technical to efficiently create demos. This democratizes the creation process, allowing my team to develop professional-quality demos quickly and almost automatically, without being hindered by the complexities that typically accompany such tasks. The setup of Walnut was also straightforward, with the capture tool being easy to install, further enhancing the usability and accessibility for my team. I value how Walnut enables us to focus on creating perfect, customized software demos of our industrial control system and machinery interfaces without the need for a stable instance of our complete software, simplifying otherwise technical processes. Review collected by and hosted on G2.com. What do you dislike about Walnut? I find that capturing the initial demo stage can be quite lengthy, especially when dealing with large and tailored machinery software interfaces. This process takes longer than anticipated, which can be a bit frustrating. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? I use Walnut to create customized software demos, which helps overcome the reliance on stable instances of our complete software. Its ease of use democratizes the creation process, making demo creation quick and accessible even for team members who aren't technically inclined. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11937306/official_response/edit) We're thrilled to hear that you appreciate the ease of use and user-friendly interface of Walnut! Our goal is to simplify the demo creation process for all users, regardless of their technical expertise. Interested in a quick feedback session?Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite MM Mariajose M. Project Finance / Financial Analyst Consulting Mid-Market (51-1000 emp.) 11/3/2025 "Dynamic Content and Seamless Integration, But Setup Challenges Remain" 3/5 What do you like best about Walnut? I appreciate Walnut for its ability to effectively tackle content drift, ensuring that the product value communicated during sales aligns perfectly with what users experience during onboarding and training. This functionality significantly reduces the time to value and lessens the workload on support teams by addressing dock issues effectively. I also find the Salesforce integration extremely valuable, as it plays a key role in linking key demos and coaching metrics, which are crucial for maintaining smooth operations and in-depth analysis. The seamless integration with our CRM systems stands out as a major advantage, adding to the overall efficiency and cohesiveness of my workflow. Review collected by and hosted on G2.com. What do you dislike about Walnut? I found the customization of Walnut somewhat challenging, particularly when dealing with complex multistep scenarios. The image at the top of the browser's extension was confusing and slightly hindered the customization process. Additionally, the flow estimation process and the complexity associated with using the editor for adjustments proved to be problematic. These issues contribute to a less smooth workflow and can affect the overall efficiency. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? I use Walnut to tackle content drift, ensuring consistent product value from sales to onboarding and training, which reduces the support team's load. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11900176/official_response/edit) Thanks for the great rating and the specific feedback about the editor experience—we're actively improving the UX and would love to walk through the friction points with you. Your edge cases help us build a better product for everyone. Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite EV Eline V. Technical Consultant Mid-Market (51-1000 emp.) 10/29/2025 "Immersive and Engaging Demos, But Steep Learning Curve and Pricing Hurdles" 4.5/5 What do you like best about Walnut? What I like best about Walnut is the immersive experience it creates. It makes it easy to truly engage with the product in a realistic and interactive way, almost as if I were exploring it firsthand. This approach not only helps me understand the product’s value much better but also makes the entire experience more memorable and enjoyable. I appreciate how Walnut transforms what could be a simple demo into something dynamic, interactive, and genuinely engaging. Review collected by and hosted on G2.com. What do you dislike about Walnut? While I have enjoyed using Walnut, I have encountered a few challenges. The learning curve for some of its more advanced features was steeper than expected, which meant that it took extra time and training for our team to get fully comfortable. Additionally, mobile-compatibility and performance issues have arisen: some demos don’t behave optimally on smaller screens, and editing or capturing workflows can feel sluggish at times. Finally, the pricing structure and upfront commitment were significant; with no free trial or monthly plan available, the investment felt substantial before we could fully evaluate the platform’s fit. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? Walnut helps us solve two key problems in our workflow. First, it allows us to create guided, interactive demos that make it much easier to showcase how ClickUp works in a clear and engaging way — without needing to rely on live environments or complex setups. Second, we use Walnut for our ClickUp level test answer keys, which helps standardize and streamline the evaluation process. Overall, Walnut saves us time, ensures consistency, and provides a more polished and immersive experience for both our clients and internal team. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11857765/official_response/edit) Thank you for the thoughtful review! We take pricing feedback seriously and are constantly evaluating how to provide value across different company sizes. We also appreciate you sticking with us through the initial learning curve—our team is actively working to make onboarding smoother. Would you be open to a quick call to share what would make Walnut a better fit for your needs and where you experienced the most friction during setup? Your feedback would directly help us improve for teams like yours. Here’s my Calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite ![Vanderlei G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanderlei G.") VG Vanderlei G. Expert Consultant Small-Business (50 or fewer emp.) 10/24/2025 "Intuitive and practical platform that boosts productivity, but the price is a major barrier." 3/5 What do you like best about Walnut? I truly appreciate how practical Walnut is. It simplifies the process of creating demos, and the end results always look impressive. I also enjoy how smooth and intuitive the platform's navigation feels. Review collected by and hosted on G2.com. What do you dislike about Walnut? I think Walnut’s pricing is quite high. I would like to use it for my personal projects, but the cost is simply too much for an individual user. Even when we looked into using it for smaller corporate projects, the price was still a major obstacle. Our team manager also felt it was too expensive given the size of our development team. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? Walnut streamlines the creation of interactive demos without requiring advanced technical knowledge or taking time away from the engineering team. It saves time, enhances the quality and presentation of our demos, and enables us to deliver a more personalized and professional experience to potential clients. This increases efficiency and helps communicate the product’s value clearly and quickly. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11853431/official_response/edit) Thank you for the thoughtful review! We take pricing feedback seriously and are constantly evaluating how to provide value across different company sizes. Would you be open to a brief call to share what would make Walnut feel like a better fit for your needs? Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite ![Yasmin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasmin S.") YS Yasmin S. Estagiária Small-Business (50 or fewer emp.) 10/24/2025 "Exploring the Pros and Cons of Walnut" 5/5 What do you like best about Walnut? What I like most about Walnut is how intuitive and user-friendly the platform is. It makes it easy to create and customize interactive demos quickly, saving a lot of time in the process. I also appreciate the visual quality and how it allows me to present products in a more engaging and professional way. Review collected by and hosted on G2.com. What do you dislike about Walnut? What I don’t really like about Walnut is that sometimes some features take a bit long to load or feel limited depending on the type of demo I’m creating. I also think it could have more customization options and integrations to make the presentations even more complete and flexible. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? Walnut solves the problem of creating interactive demos quickly and easily, without needing technical support or developer involvement. It makes it much simpler to present products in a personalized and engaging way. This benefits me because I save time, can adapt the content to different audiences, and make my presentations look much more professional. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11855442/official_response/edit) Thanks for the 10/10 and for the honest feedback about performance issues—this is exactly what helps us improve. We're actively working on speed and stability improvements, and we'd love to hop on a quick call to understand your specific use cases so we can optimize for them. Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite ![Katelyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn M.") KM Katelyn M. Business Analytics Manager 10/23/2025 "Empowers Consistent Sales Messaging, Needs Smoother Setup" 4/5 What do you like best about Walnut? I find Walnut immensely valuable for creating premade and standardized demos, which greatly supports our sales functions. Its ability to be used for training by providing pre-recorded how-to videos is a huge asset for us, especially in communicating effectively with our customers both post-implementation and for existing clients. I really appreciate the cloning feature for templates that allows us to iterate instead of starting from scratch, saving us significant time and effort. The enhanced animation tools and call-to-action buttons offer a richer experience, making our demos more engaging. The customer service is another aspect I value deeply; every interaction is productive and focused on our platform adoption rather than upselling, demonstrating a genuine concern for our success. Additionally, the positive sales experience stood out, as it was straightforward and reassuring, making Walnut seem approachable rather than daunting. This user-friendliness is particularly useful for managing a large volume of demos while our team expands. Review collected by and hosted on G2.com. What do you dislike about Walnut? Initially, setting up Walnut was challenging due to the complexity of our application and the separate hosting of our UI dashboard functions. Walnut struggled to capture the actual story mapping of these dashboards, making it tricky to display interactivity. Although we managed to work around it and received support from our account manager, it was not seamless. Moreover, adopting the software took us a considerable amount of time as we had to navigate and find workarounds for our workflow needs. Offering a bit of implementation time before committing to payment could improve our experience, allowing us to properly set up and familiarize ourselves with the software. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? I use Walnut to standardize sales messages, making our complex offerings easier to understand, and provide consistent, pre-made demos and training for new staff and customers. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11853081/official_response/edit) Thanks for sticking with us through the initial learning curve—we're working on making onboarding smoother. We'd love to understand where you hit the most friction during setup so we can optimize for similar workflows. Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerSource: Organic ![Ross P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ross P.") RP Ross P. Digital Marketing Manager, EMEA 10/23/2025 "Fantastic Support and Efficient Lead Generation" 5/5 What do you like best about Walnut? I really appreciate Walnut for several reasons. Firstly, their level of customer service is outstanding. The Walnut team, including our dedicated account manager, has been incredibly supportive, guiding us through the onboarding process and providing training sessions that are very informative. This support has been essential in demonstrating the platform effectively. I am impressed with their innovative approach to helping us better utilize the tool, and the contracted support hours part of our enterprise package ensures we have expert assistance whenever needed. The screen capturing capability is particularly beneficial, as it facilitates building live demos with an intuitive interface, making updates seamless and maintaining progress in creating templates without hassle. This feature enhances our marketing and sales efforts significantly. Additionally, Walnut is pivotal in warming up prospects, allowing them to self-serve with tools that are market and branding controlled, thereby optimizing our sales funnel and improving lead acquisition. This automation aspect, along with the platform’s versatility for resolving customer inquiries and its integration with our tech stack as a main lead driver, marks it as an invaluable asset to my organization. I also value how both marketing and sales teams recognize and appreciate the benefits Walnut brings to our operations. Review collected by and hosted on G2.com. What do you dislike about Walnut? I find the text-to-speech functionality challenging, as we have to depend on account managers to upload a British voice. The interface for analytics isn't the most user-friendly, and I would appreciate being able to add users to view analytics without needing them to be on the account. Additionally, more control over card placement in templates would be beneficial, as the current setup is limited to set parameters which restricts flexibility. Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? I use Walnut to efficiently triage prospect leads and automate customer engagement. It allows prospects to self-serve, enhancing our control over branding and improving the customer funnel. It's versatile for lead generation and resolving customer inquiries, boosting our sales operations. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11852677/official_response/edit) Thanks for the great rating and the specific feedback about the editor experience—we're actively improving the UX and would love to walk through the friction points with you. Your edge cases help us build a better product for everyone. Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite ![Chi E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chi E.") CE Chi E. 10/23/2025 "Effortless Demos with Outstanding Support" 5/5 What do you like best about Walnut? I greatly value Walnut's streamlined and quick onboarding process, which was made even better by the gracious, helpful, and friendly support team who provided a white glove service. Using Walnut has allowed my division to efficiently conduct presales demos with its easy-to-use features, such as the capability to quickly curate and stitch together custom canned demos. This has significantly lifted the burden of my team needing to conduct live demonstrations, as it enables us to support the SMB sales team more effectively. I appreciate the modernity of the product and feel confident in the tools provided. The overall experience with both the product and the team has been exceptionally positive and is a strong reason why I would opt to use Walnut again, as well as recommend it to others. Review collected by and hosted on G2.com. What do you dislike about Walnut? na Review collected by and hosted on G2.com. What problems is Walnut solving and how is that benefiting you? I use Walnut to create presales demos, reducing my team's need for live demos, and easing the SMB sales process. Review collected by and hosted on G2.com. Show More Response from Tia Wucher of Walnut [Editedit](https://www.g2.com/survey_responses/walnut-review-11852488/official_response/edit) This review made our day—thank you! As we continue evolving Walnut's performance, UX, and features, we'd love to keep you in the loop and tap into your expertise occasionally. Interested in early access to new features or quick feedback sessions?Here’s my calendly: https://shorturl.at/mSZeB Validated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Content Experience Platforms](https://www.g2.com/categories/content-experience-platforms)[Demo Automation](https://www.g2.com/categories/demo-automation) ##### Explore More [Is Notified Investor Relations Websites worth it for a public company that needs a full investor relations website builder with integrated press release distribution, or does ACCESS Newswire cover enough for the content distribution side at lower cost?](https://www.g2.com/discussions/is-notified-investor-relations-websites-worth-it-for-a-public-company-that-needs-a-full-investor-relations-website-builder-with-integrated-press-release-distribution-or-does-access-newswire-cover-enough-for-the-content-distribution-side-at-lower-cost)[What are the highest rated community association management platforms for mid-size HOA boards managing residential units?](https://www.g2.com/discussions/what-are-the-highest-rated-community-association-management-platforms-for-mid-size-hoa-boards-managing-residential-units)[Top app for managing social media posts](https://www.g2.com/discussions/what-s-the-top-app-for-managing-social-media-posts) [What's the best relational database tool for app development](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development)[What K-12 SIS platforms offer the most flexible compliance and state reporting capabilities for private and independent schools?](https://www.g2.com/discussions/what-k-12-sis-platforms-offer-the-most-flexible-compliance-and-state-reporting-capabilities-for-private-and-independent-schools)[Pros and Cons Details](https://www.g2.com/products/walnut/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)