I find WalkMe easy to use and appreciate how it helps users on the go. It's great for onboarding users to our company's systems and provides communication at the right time to the right user. I also like its targeted communication feature which is very useful when implementing change management. Review collected by and hosted on G2.com.

WalkMe could improve the browser update tracking and proactivity in pointing potential issues and their potential solutions. Review collected by and hosted on G2.com.

AI enabled, Easy to Learn and Use, Helps with Automation & Make software being used without hustle. Review collected by and hosted on G2.com.

Deprecating Inisghts2.walkme.com. And need more keyboard actions. Right now, walkme can do almost everything that we do with mouse. Review collected by and hosted on G2.com.

I find WalkMe to be a great guide for first-timers. It helps users to find what place on the UI to go to complete their tasks. The initial setup was easy, which added to the convenience. Review collected by and hosted on G2.com.

I usually close the window as I don't need it, so its value diminishes for experienced users. It's a great guide for first-timers but gets annoying for an expert. Review collected by and hosted on G2.com.

Easy to create demos and walkthroughs for guidance Review collected by and hosted on G2.com.

Shows error sometimes and lags within the system Review collected by and hosted on G2.com.

I appreciate that WalkMe reduces support tickets and helps associates find what they need quickly, creating a better user experience. As an instructional designer, I value that WalkMe allows our team to provide just-in-time support for associates without the need for extra training videos or job aids. It's easy to update, and the support over the last few years has grown tremendously. Review collected by and hosted on G2.com.

It is always important to test, test, test. Review collected by and hosted on G2.com.

IT makes it very easy for user to learn software without very long training sessions and the guided walkthrough are very clear and also help reduce the mistakes when using the complex systems , saves time Review collected by and hosted on G2.com.

sometime setups takes longer then expected and especially for advanced workflows and some customizations require more technical knowledge then then nirmal user might be having and support is a great help but responce time needs to be quicker for urgent issues Review collected by and hosted on G2.com.

I like WalkMe for its intuitive in-app guidance that helps users quickly understand and complete tasks without external training. It improves user adoption, reduces errors, and enhances overall productivity by providing real-time, step-by-step support within the application. Review collected by and hosted on G2.com.

There is very little to dislike about WalkMe, as it is a well-designed and effective platform. Any minor challenges are mainly related to the initial learning curve, which is understandable given the depth of features it offers and becomes manageable with regular use. Review collected by and hosted on G2.com.

I use WalkMe to provide step-by-step guidance and in-app support within our SAP system. WalkMe reduces user confusion and errors in our SAP systems by providing clear, in-app guidance. What I like most about WalkMe is its interactive walkthroughs and smart tips that provide real-time guidance inside SAP systems, making complex processes much easier for users. Review collected by and hosted on G2.com.

Sometimes WalkMe struggles with dynamic elements in the SAP system, making selector configuration time-consuming; improved element detection and a smoother editor experience would be beneficial. Review collected by and hosted on G2.com.

I love how WalkMe reduces user confusion and lowers support tickets by providing in-app guidance. The biggest benefit is how quickly we can build and deploy in-app guidance without changing the underlying software. I really appreciate the visual editor because it's easy to create walkthroughs without coding. Review collected by and hosted on G2.com.

The setup can take time to get right, especially mapping workflows; it can also feel a bit heavy on page performance if too many prompts are running. Review collected by and hosted on G2.com.

WalkMe helps users complete tasks easily by guiding them step-by-step. It reduces confusion, improves user experience, and lowers support requests. The best thing about using WalkMe is that it speeds up onboarding and training, improves software adoption across teams and saves time and cost on support.

It also gives insights into user behavior to improve processes. Review collected by and hosted on G2.com.

Sometimes WalkMe can be complex to set up, especially for advanced use cases. It needs careful planning and testing. Also, if the platform changes often, maintaining WalkMe content can take extra effort. Review collected by and hosted on G2.com.