--- title: Walkabout Reviews meta_title: 'Walkabout Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Walkabout works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 6 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Walkabout Reviews **Vendor:** Walkabout Software **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 6 ## About Walkabout Walkabout Software is a field service software created by appliance servicers. It's in the cloud so that you can manage your business from anywhere, with any device. Manage customers, scheduling, dispatching, invoicing, inventory, and generating reports. ## Walkabout Pros & Cons **What users like:** - Users admire the **innovative virtual workspaces** of Walkabout, enhancing collaboration and streamlining business processes effectively. (3 reviews) - Users find the **user-friendly interface** of Walkabout essential, significantly improving efficiency and productivity. (2 reviews) - Users love the **user-friendly interface** of Walkabout, which simplifies tasks and enhances productivity significantly. (2 reviews) - Users value the **responsive customer support** from Walkabout, contributing to a consistently positive experience. (1 reviews) - Users admire the **form creation** feature of Walkabout, which significantly enhances team collaboration in virtual workspaces. (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users highlight the need for **improvements** in security patches, interface quality, and customer support response times. (3 reviews) - Users find Walkabout **expensive** due to the lack of free trial and offline access options. (1 reviews) - Users criticize the **poor design** of Walkabout, particularly its interface and the need for timely updates. (1 reviews) - Users express concerns over **poor support** , noting slow response times for resolving complex issues with Walkabout. (1 reviews) - Users experience **lagging during large scale use** of Walkabout, affecting their overall performance experience. (1 reviews) - Sync Issues (1 reviews) ## Walkabout Reviews ### 1. Good Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Aviral G. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Walkabout?** I had a great experience with Walkabout. The company offers quality products/services. Their customer support is responsive, and the overall experience has been positive from start to finish. Whether you're looking for reliable service or innovative solutions, Walkabout is a brand you can trust. **What do you dislike about Walkabout?** Additionally, there is room for improvement in their customer support, particularly when it comes to resolving complex issues more quickly. **What problems is Walkabout solving and how is that benefiting you?** They help companies navigate complex challenges, offering practical insights and actionable plans. One of the key problems they solve is providing guidance ### 2. Walkabout reveiew **Rating:** 3.5/5.0 stars **Reviewed by:** Vijay P. | System Engine, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Walkabout?** The user interface is very user friendly for users. **What do you dislike about Walkabout?** Need to improve for security patches for enhancing securities **What problems is Walkabout solving and how is that benefiting you?** Walkabout enhances social interaction by allowing virtual connections with friends, provides engaging entertainment through mini-golf experiences, promotes physical activity, offers unique immersive environments, and develops skills like hand-eye coordination, all while delivering a fun and accessible gaming experience ### 3. Walkabout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Walkabout?** The platform is incredibly user friendly and the conditional logic feature has saved me so much time and effort.It is a must have for any business looking to stay ahead of the curve **What do you dislike about Walkabout?** No free trial or basic plan available.No offline access or syncing capabilities **What problems is Walkabout solving and how is that benefiting you?** Walkabout simplifies the process of creating and managing complex forms,making iteaier to collect and process data.It's conditional logic feature streamlines form creation and reduces errors. - [View Walkabout pricing details and edition comparison](https://www.g2.com/products/walkabout/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A31%3A06+-0500&secure%5Bsession_id%5D=158de25d-ad86-44db-a8f3-25b0031ec1b5&secure%5Btoken%5D=20cd695f9abc2150d9d21dad4e83d7a48252931599d748779039e1191f98073f&format=llm_user) ## Walkabout Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Walkabout Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,137 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)