--- title: Waitwhile Reviews meta\_title: 'Waitwhile Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 342 reviews by the users' company size, role or industry to find out how Waitwhile works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 342 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Waitwhile Reviews & Product Details Visit Website Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists and seamless appointment scheduling, Waitwhile enables organizations to manage customer flow efficiently, ensuring that both walk-ins and scheduled appointments are handled with ease. This platform is particularly beneficial for businesses that rely on in-person interactions, such as retail stores, restaurants, and service providers. The target audience for Waitwhile includes businesses of all sizes that seek to improve customer engagement and streamline their operational processes. From large retailers like Best Buy and Louis Vuitton to boutique service providers, Waitwhile caters to a diverse range of industries. The platform is particularly useful in scenarios where customer wait times can lead to frustration or lost sales opportunities. By implementing Waitwhile, businesses can create a more organized and pleasant experience for their customers, ultimately driving higher conversion rates and customer satisfaction. Key features of Waitwhile include integrated waitlists and appointment bookings, which allow businesses to manage all customer interactions in one centralized location. This feature not only increases operational efficiency but also enhances the employee experience by reducing the chaos often associated with managing customer flow. Additionally, the platform offers unrivaled customization options, enabling businesses to tailor the customer journey to their specific needs. This flexibility minimizes drop-offs and maximizes upsell opportunities, allowing businesses to capitalize on every customer interaction. Moreover, Waitwhile's best-in-class API and integrations facilitate seamless connectivity with existing technology stacks, ensuring that businesses can automate their workflows without disrupting their current systems. The platform's user-friendly interface is designed for ease of use, allowing administrators to configure settings quickly, employees to get started with minimal training, and customers to navigate the system effortlessly. This focus on user experience sets Waitwhile apart from other queue management solutions, making it a preferred choice for organizations looking to enhance their service delivery. In summary, Waitwhile stands out as a comprehensive queue management and appointment scheduling platform that not only improves operational efficiency but also enriches the customer experience. By leveraging its advanced features and capabilities, businesses can transform how they manage customer interactions, ultimately leading to increased satisfaction and loyalty. * * * Product Website Waitwhile Seller [Waitwhile, Inc](https://www.g2.com/sellers/waitwhile-inc) Discussions [Waitwhile Community](https://www.g2.com/products/waitwhile/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Christoffer Klemming (Marketer & Product Manager) Show More ## Pricing Pricing provided by Waitwhile. ### Enterprise Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/waitwhile/pricing) ## Waitwhile Integrations (4) What do users say about integrations? Verified by Waitwhile [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More SL sheneque L. 11/11/2025 "Enhances Workflow with Speed and Ease" 5/5 What do you like best about Waitwhile? I use Waitwhile for work, and it significantly helps by showing who needs assistance and who's in the building, making it invaluable for managing people. I really enjoy how it speeds up processes, allowing me to work faster with efficiency and providing much-needed information on individuals. The software's ease of use is a significant advantage, as it is self-explanatory and allows me to back trace individuals effortlessly. Overall, Waitwhile functions great, and I find no improvements necessary, clearly reflecting my satisfaction. I would highly recommend it, as I rated it a 10, emphasizing my trust and confidence in the software. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? nothing Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? Waitwhile streamlines identifying who needs assistance and tracks who's in the building. It's user-friendly, speeds up processes, and provides detailed information on individuals, enhancing my workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hannah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah S.") HS Hannah S. front -desk greeter Small-Business (50 or fewer emp.) 8/6/2025 "wait while is my everyday job to help customers check in and to notify my coworkers to serve them" 5/5 What do you like best about Waitwhile? Wait while is my priority each and every morning, while i am at work i sign in to Wait while and it sends me there in just 2 seconds which is already amazing and fast working... the thing i love most about Wait while is that it keeps all your history whether its customers information and what they came in that day for, but it keeps track of how many times that they have visited us before Review collected by and hosted on G2.com. What do you dislike about Waitwhile? there's nothing that I don't like about Wait while Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? easing stress upon employees to make sure each customer has been served without asking everyone. Wait while allows non stress check ins for customers and is also helpful for us employers to keep track of who has been served and what they need. Review collected by and hosted on G2.com. Show More 8/18/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Small-Business (50 or fewer emp.) 7/5/2026 "Easy to Use and Consistently Dependable" 5/5 What do you like best about Waitwhile? Waitwhile is easy to use, and it’s one of the few apps I can count on to be consistently dependable. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? I cannot find anything that I dislike about the app Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? easy access for our customers and it helps makes things seamless Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller TM Tara M. Customer Information representative Enterprise (\> 1000 emp.) 10/3/2025 "Easier to book appointments for parents of public school students" 5/5 What do you like best about Waitwhile? The app is easy to use and straightforward to navigate. It offers reliable appointment scheduling, making the overall experience smooth and efficient. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? Nothing . I like the entire program. It is very proficient Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? It makes it easy for us to help parents schedule and keep appointments with the FWC. Review collected by and hosted on G2.com. Show More 1/13/2026 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Junquan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Junquan W.") JW Junquan W. MLA Mid-Market (51-1000 emp.) 12/24/2025 Guest users or non-business users of the software, not included in G2 scores. "Effortless Patient Queue Management with waitwhile" 5/5 What do you like best about Waitwhile? The waitwhile software is very convenient to use, providing a clear overview of patient queue management and viewing. Adding temporary patient information to the queue is also very useful. No inconveniences have been found so far. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? I haven't found anything I'm dissatisfied with yet, but I will keep an eye on things and update my feedback. Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? It makes managing patient queues very convenient. Simply click on the corresponding patient or box, or drag and drop, to update the status. You can also add corresponding notes, giving you a clear overview of the patient's status. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan P.") JP Jonathan P. Technical Trainer Small-Business (50 or fewer emp.) 6/8/2025 "Not Just for Restaurants or Doctor's Offices" 5/5 What do you like best about Waitwhile? We use Waitwhile a few times a year, when we vend at festivals/expos, and it works great! It's nice to be able to notify someone from across the venue that it's time for their session with just the push of a button. The setup is simple, and they're constantly improving and making thins even easier to use. Any time we've had an issue or question, the support team has been quick and friendly to help. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? The use of SMS messaging is going away for the free plan, so we'll have to start making sure guests provide us an email address that they receive notification for, or that they download the WaitWhile app on their phone to receive the notification. Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? When we first started vending at festivals and expos, we were writing down the name and phone number of people to create a waiting list and then manually texting them when it was their turn. This was tedious and time consuming, and on the rare occasion we would make an error in the number we were texting. Waitwhile made it easy to collect even more data for the guest much faster, including the service(s) they wanted to receive, and the notification process became much simpler by just clicking a button. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JS Joanna S. Supervisor Small-Business (50 or fewer emp.) 2/3/2026 "Organized, Easy-to-Use App That Keeps Everything on Track" 5/5 What do you like best about Waitwhile? The organization and easiness to use the App Review collected by and hosted on G2.com. What do you dislike about Waitwhile? The time estimates are sometimes incorrect Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? The wait times that are shown to our members Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller JR Jenn R. Czar of Guest Experiences Small-Business (50 or fewer emp.) 8/6/2025 "The ability to change fields to work with my store" 5/5 What do you like best about Waitwhile? I love that it is very versitile. I am able to change the fields to meet the needs of my store. I also LOVE the metrics that it gives. It is now a part of my Fit Specialist KPI's. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that. Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? Keeping track of all our guests. Being able to know what they are in for. How long they have waited. How long our fit specialists have been in fits. What type of guests we have coming into the store. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Small-Business (50 or fewer emp.) 6/5/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy-to-Use Appointment Management That Meets Our Needs" 5/5 What do you like best about Waitwhile? It is easy to use and meets our requirements for managing appointments. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? I wish I could see device information and notes when people create appointments. Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? It serves it's purpose adequately. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SA sk asif a. Returns and exchanges co worker Enterprise (\> 1000 emp.) 10/14/2025 "Very Efficient, No Complaints" 5/5 What do you like best about Waitwhile? Waitwhile is very efficient and easy to use, and my customers have been genuinely impressed with it. Review collected by and hosted on G2.com. What do you dislike about Waitwhile? The scheduled waitlist time and the option to join the waitlist are so close together that it often confuses customers. This leads to questions such as, 'How do I join the waitlist?' Review collected by and hosted on G2.com. What problems is Waitwhile solving and how is that benefiting you? It helps customers stay organized, which makes the process much more efficient for the IKEA returns department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Waitwhile? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Waitwhile ](https://www.g2.com/products/waitwhile/discussions/new) GU Guest User • Last activity about 1 year ago Does Waitwhile have an app? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/does-waitwhile-have-an-app) GU Guest User • Last activity over 3 years ago How do you use Waitwhile? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-use-waitwhile) [ View all Discussions ](https://www.g2.com/products/waitwhile/discuss) ## Pricing Options Pricing provided by Waitwhile. ### Enterprise Contact Us Per Year ### Free $0.00 Per Month ### Starter Starting at $31.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/waitwhile/pricing) Waitwhile Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_914775f30a5467d594861fd1d76b0974/qminder.png "Product Avatar Image") Qminder 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/qminder-vs-waitwhile) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26ff9a5b94611886c25a9f89e2dec347/qtrac-virtual-queuing-and-appointment-scheduling-platform.png "Product Avatar Image") Qtrac Virtual Queuing and... 4.7/5(45) [ Compare Now ](https://www.g2.com/compare/qtrac-virtual-queuing-and-appointment-scheduling-platform-vs-waitwhile) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd41f8a83c49c71947c43dd4dab0d918/waitwell.png "Product Avatar Image") WaitWell 4.7/5(101) [ Compare Now ](https://www.g2.com/compare/waitwell-vs-waitwhile) ##### ##### Waitwhile Features Customer Support SMS Updates VIP Settings Multilanguage Support Reporting and Analytics Customer Information Predictive Analytics Clerk Performance Reports Hardware Hardware Agnostic Digital Signage Notifications Confirmations & Reminders Appointment Follow-Up Scheduling Notifications [ View More Features ](https://www.g2.com/products/waitwhile/features) ## Top-Rated Alternatives [ ![Qminder](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qminder") Qminder 4.6/5(248) ](https://www.g2.com/products/qminder/reviews) [ ![WaitWell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WaitWell") WaitWell 4.7/5(101) ](https://www.g2.com/products/waitwell/reviews) [ ![Wavetec](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wavetec") Wavetec 4.8/5(32) ](https://www.g2.com/products/wavetec/reviews) [ View All Alternatives ](https://www.g2.com/products/waitwhile/competitors/alternatives) ##### Categories on G2 [Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Queue Management](https://www.g2.com/categories/queue-management) ##### Explore More [Recommended data monitoring service for startups](https://www.g2.com/discussions/recommended-data-monitoring-service-for-startups)[Which is the most trusted enterprise mobility management by IT admins at financial services firms based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-enterprise-mobility-management-by-it-admins-at-financial-services-firms-based-on-user-reviews)[Which financial audit tools help audit teams identify and track control weaknesses across business functions?](https://www.g2.com/discussions/which-financial-audit-tools-help-audit-teams-identify-and-track-control-weaknesses-across-business-functions) [Top tools for fingerprint-based authentication](https://www.g2.com/discussions/top-tools-for-fingerprint-based-authentication)[Which property restoration software platforms offer mobile capabilities for crew coordination and before-and-after documentation?](https://www.g2.com/discussions/which-property-restoration-software-platforms-offer-mobile-capabilities-for-crew-coordination-and-before-and-after-documentation)[Pros and Cons Details](https://www.g2.com/products/waitwhile/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)