--- title: WaitWell Reviews meta\_title: 'WaitWell Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how WaitWell works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 101 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # WaitWell Reviews & Product Details Visit Website WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences. * * * Product Website WaitWell Seller [WaitWell Inc.](https://www.g2.com/sellers/waitwell-inc) Discussions [WaitWell Community](https://www.g2.com/products/waitwell/discuss) Languages Supported Arabic, German, English, French, Punjabi, Somali, Spanish, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Shannon Vander Meulen (Co-Founder and Chief Marketing Officer) Show More ## Pricing Pricing provided by WaitWell. ### WaitWell Starter Starting at $29.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/waitwell/pricing) ## WaitWell Integrations (4) What do users say about integrations? Verified by WaitWell [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meeami CV MVNS ](https://www.g2.com/products/meeami-cv-mvns/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slate by Technolutions ](https://www.g2.com/products/slate-by-technolutions/reviews) Show More MC Matthew C. Business System Analyst Mid-Market (51-1000 emp.) 11/14/2023 "Feature Rich, Affordable Solution to QMS" 5/5 What do you like best about WaitWell? Since my last review they have added more features such as consolidated messaging center as well as AI integration into their reporting portal. Both of these are high value adds that make for a more engaging experience with the software. They have also added a more robust access and roles page that is easier to use and navigate that allows for more specific access types. Review collected by and hosted on G2.com. What do you dislike about WaitWell? They still need to tighten up their configuration pages, they can get overwhelming when you are trying to change multiple settings all at once. However, their customer service really helps in this regard. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? We have been using Waitwell for almost 2 years now. We were forced to begin using a queuing/scheduling software when COVID occurred. We researched for about 6 months before deciding on Waitwell for the primary reasons of functionality, cost and support. We use it for scheduling our criminal record checks, our walkin police reporting and scheduling for our virtual police reporting. We have been incredibly satisfied with the product overall. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-8868854/official_response/edit) Thank you, Matthew, for updating your previous review. We always appreciate feedback from our super-users. It's good to know that you are funding the expansion of our role-based access controls to be useful. You'll be happy to learn that we have a UI/in-app copy project underway now that will simplify navigation of the settings. WaitWell is the most robust queue and booking solution on the market, but that comes with a very lengthy settings section. We are working to make it easier to navigate so users can more quickly find the setting they are looking for. [See how WaitWell improved](https://waitwell.ca/resources/) 3/27/2026 Validated ReviewerIncentivizedSource: Organic YW Yash W. Senior Project Manager Mid-Market (51-1000 emp.) 2/7/2025 "WaitWell - Scheduling Platform" 5/5 What do you like best about WaitWell? The reporting features, custom dashboard, and ability to quickly adapt to our native requirements was impressive. Ability to make custom messages, and add property maps for guidance was helpful for our students. Review collected by and hosted on G2.com. What do you dislike about WaitWell? I would say if WaitWell could have check-in automatically to meetings upon location detection of students that would be helpful. just a good to have. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? It has helped in reducing the queues lines by our students. It has helped in defining the avialabilities and timings of our agents that will serve the students. It acts like a one source of truth, that contains information of all appointments, notes and interaction that happened. It helps with solving student issues faster. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-10811635/official_response/edit) Hello Yash, We’re thrilled to hear that WaitWell has been a great solution for your university. Our goal is to provide seamless and efficient queue management, and it’s wonderful to know that our platform has been making a positive impact. While it might be technically possible to create functionality to check in students automatically when they are at the location where their appointment is booked, this would require users to share their location with WaitWell. Most people have location detection turned off by default for all applications, so it would likely require a lot of troubleshooting and would be an unreliable way of checking students in. We hope the current workflow you have for prompting students to check in before their appointments is working well. Please don't hesitate to reach out to your dedicated account manager if you have any issues. Thank you for your support - we truly appreciate it! 3/27/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Chelsea Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea Y.") CY Chelsea Y. Mid-Market (51-1000 emp.) 3/9/2026 "Efficient and user friendly!" 4.5/5 What do you like best about WaitWell? I love the desktop push notification feature for new visits added to a line. As a supervisor of an advising office, it allows me to focus on other work while having a general sense of that day's volume depending on often I see push notifications. I also find the daily Dashboard useful and review the weekly email location summaries to have a sense of last week's traffic. I appreciate the color coding for different visit reason types, it helps staff pull visitors out of line for higher priority visit reasons. The backend set up is also much easier to use than our former line management system, QLess. It's very user friendly and easy to make day-of or advanced notice temporary closures. The customer service is great, they build new features that we request very quickly, handled the staff and admin trainings, and are quick to respond to questions or add info to the knowledge base. Very pleased! Review collected by and hosted on G2.com. What do you dislike about WaitWell? I wish there were multiple lines in the location view to sort out certain visit types handled by different offices using the same location. The color coding for visit reason types helps, but I miss this feature that QLess used to have before they also moved away from it. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? Ease of use, data collection, accurate wait times, ability to 2-way SMS with visitors Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12455815/official_response/edit) Thank you, Chelsea, for such a detailed and generous review. It's great to hear that push notifications, color coding, and the weekly summaries are all working together to help you manage your advising office day to day. Feedback like this means a lot to the team. On your feature request around sorting visit types by office at a shared location, we want to make sure we fully understand what you're looking for before pointing you in a direction. It's possible that some of what you need may already be available. WaitWell does allow queues to be sorted and displayed by service type and queue type, and service type filtering in particular is a newer addition you may not have had a chance to explore yet. We'd encourage you to reach out to your account manager to walk through your specific workflow. There's a good chance there's a configuration that gets you closer to what you need. We really appreciate you taking the time to share your experience, and we're glad the transition from QLess has been a positive one. Validated ReviewerSource: In-app ![Bryan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan V.") BV Bryan V. Small-Business (50 or fewer emp.) 3/6/2026 "User-Friendly and Hassle-Free Queue Management" 5/5 What do you like best about WaitWell? I really like the user-friendly interface of WaitWell. It makes it much easier for customers to sign in compared to our old software. I appreciate the quality of life updates that WaitWell provides. It's got more of them than any other queue software we've used. It simplifies managing all the lines significantly by allowing priorities to be set on each service, which speeds up our office processes. The initial setup was super easy and very user-friendly, making the transition smooth for us. Review collected by and hosted on G2.com. What do you dislike about WaitWell? I think a reminder for summoning customers at the end of the wait before they are placed on hold would be really helpful. Our clerks get distracted or forget, and we end up with a lot of people being placed on hold because they didn't remember to call them. This isn't really a huge WaitWell issue, just something our clerks need to improve on. Another suggestion I have is adding a separate panel when clicking on ticket details to show which clerk summoned the customer. This could help us resolve issues better. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? WaitWell manages multiple customer lines in one unified line, preventing clerks from cherry picking and simplifying the sign-in process. Its user-friendly interface and priority settings streamline managing lines, speeding up processes in our office. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12446308/official_response/edit) Hello Bryan. Thank you very much for the kind words about WaitWell. We are so glad that it's improving customer and staff experience at your organization. That's great feedback about needing an alert for clerks to summon a customer before they get put on hold. I'm not sure if I completely understand your comment about a "separate panel when clicking on ticket details to show which clerk summoned the customer". If you click on any ticket, you will see the status and the staff member who served them. If this isn't what you need, I encourage you to reach out to your account manager with more specific feedback about what level of detail you would be looking for and how you would want to access it. We are constantly evolving our product in response to customer feedback. We also encourage you to follow us on LinkedIn and sign up for our monthly newsletter, which you can do by clicking the link below: [See how WaitWell improved](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7432920203635666944) Validated ReviewerIncentivizedSource: Seller invite ![Daria P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daria P.") DP Daria P. Career Consultant, I.H. Asper School of Business Small-Business (50 or fewer emp.) 3/5/2026 "My experience with WaitWell" 4.5/5 What do you like best about WaitWell? I like that WaitWell is easy to use, straightforward, and efficient. The interface is intuitive, which makes it simple to manage appointments and queues. It also saves a significant amount of time and makes it easy to track overall activity and statistics. Review collected by and hosted on G2.com. What do you dislike about WaitWell? One limitation I’ve noticed is that, as a consultant, I don’t have access to certain features. For example, I would find it very helpful to see my own appointment statistics, such as how many appointments I conducted during the month. Having access to this information would help me better understand trends in student demand without needing to request the data from my manager each time. Additionally, if client joins the queue (without appointment) and once a consultant marks a client as “done,” the client disappears from the queue, and without manager-level access it is no longer possible to view the ticket or the client’s information. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? WaitWell makes it much easier for students to book appointments and manage their visits. The automated reminders help reduce the number of no-shows, which improves scheduling efficiency. Reporting has also become much easier, as the system allows us to track appointments and service usage more accurately. In addition, walk-in students can now be included in our records and statistics, which was not possible before. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12443161/official_response/edit) Thank you, Daria. It's great to hear that managing appointments and queues has become more efficient for your team, and that the interface is working well for you day to day. On the access limitations you mentioned, this is worth a conversation with your admin. WaitWell's role-based access controls are highly customizable, and admins can configure permission profiles to grant staff access to their own appointment statistics and activity data. It's possible that the current permissions reflect your organization's own security or business policies, but if more visibility would be useful for your role, your admin can reach out to our support team and we can walk through the options together. On the second point, the ability to review completed ticket information after a walk-in visit is also something that can be explored through your permission settings. We want to make sure you have what you need to serve your students well. We appreciate you sharing such specific and constructive feedback. It helps us continue to improve. Validated ReviewerSource: In-app ![Charlotte V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte V.") CV Charlotte V. Sessional Instructor, I.H. Asper School of Business Small-Business (50 or fewer emp.) 3/5/2026 "Effective Way to Manage Student Appointments" 4.5/5 What do you like best about WaitWell? One of the biggest advantages is how easy it is to organize appointments and manage student traffic. Students can check in quickly, see their place in the queue, and receive updates without having to physically wait in line or repeatedly check with staff. For a career centre where drop-ins and quick advising sessions are common, this creates a much smoother experience for both students and advisors. From a management perspective, the dashboard makes it easy to monitor queues in real time and ensure our team’s time is being used efficiently. It also helps us identify peak advising periods and adjust staffing accordingly. This kind of visibility is particularly useful during high-demand times like recruiting seasons. Review collected by and hosted on G2.com. What do you dislike about WaitWell? We have not been able to get the Outlook calendar sync to work, however, this may be due to system settings we are still figuring out. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? WaitWell helps solve several operational challenges in managing student advising services. One of the biggest benefits is increased visibility into our queues. As a manager, I can quickly see how many students are waiting, which advisor is available, and how long wait times are during peak periods. Another major advantage is the communication through text notifications. Students receive updates about their place in the queue and when it’s their turn, which allows them to wait elsewhere rather than physically standing in line. This improves the overall student experience and reduces congestion in our office space. Finally, the reporting insights are very valuable from a management perspective. The data helps us understand advising patterns, peak traffic times, and overall service usage. This information supports better planning, drop-in advising periods, and staffing decisions throughout the academic term. Overall, WaitWell has helped us create a more transparent, organized, and student-friendly advising process while giving our team better operational insight. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12443104/official_response/edit) Thank you for this detailed and thoughtful review. It's great to hear that the combination of appointments and drop-in queue management is creating a smoother experience for both students and advisors, and that the real-time dashboard is helping your team stay ahead during busy recruiting seasons. On the Outlook calendar sync, since your organization does have the integration enabled, we'd like to get to the bottom of this quickly. Please have your admin reach out to your account manager and we'll troubleshoot it directly. It may be a straightforward configuration step, especially if this is a newer location. Validated ReviewerSource: In-app HM Heather M. Mid-Market (51-1000 emp.) 3/5/2026 "Transformational for Student Services" 5/5 What do you like best about WaitWell? WaitWell has completely transformed how we manage student appointments and drop-in services in Student Services. The SMS functionality is a game changer—students receive confirmations, reminders, and can check in or manage their own appointments from their phones. This has significantly reduced missed appointments and front-desk traffic. The platform has also helped us meet and exceed our 48-hour service access target, allowing students to access advising much more quickly while freeing up staff to focus on more complex student needs rather than manual scheduling. I also want to highlight our account manager, Scott Pfeiffer, who has been exceptional throughout the process. Scott has been responsive, supportive, and proactive in helping us think through how to configure the system to best support our workflows. Overall, WaitWell has helped us improve both operational efficiency and the student experience, and I would highly recommend it to any organization managing high-volume service environments Review collected by and hosted on G2.com. What do you dislike about WaitWell? Like any new system, there was a learning curve during implementation as our team adjusted to a new way of managing appointments and drop-ins. Configuring services, queues, and workflows required some initial setup time to align with our student services model. However, once the system was configured and staff became familiar with the platform, it significantly streamlined our processes and improved the student experience. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? WaitWell has helped us solve the challenge of managing high volumes of student appointments and drop-in advising in an efficient and student-friendly way. Before implementing the platform, coordinating appointments, confirming attendance, and managing front desk traffic required a lot of manual work and created bottlenecks for both staff and students. With WaitWell, students can easily book, confirm, and check in to appointments themselves through SMS and online tools. This has significantly reduced missed appointments and unnecessary traffic at our front reception desk. As a result, our team can focus more on supporting students with complex needs rather than administrative coordination. The platform has also helped us meet and exceed our 48-hour service access target, ensuring students can connect with advising services quickly. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12442646/official_response/edit) Thank you, Heather, for such a wonderful review. Hearing that WaitWell has helped you meet your 48-hour service access target while reducing front-desk traffic and missed appointments is exactly the kind of outcome we work toward. We'll make sure Scott sees this feedback as well. On the setup time, you've actually put it perfectly. The initial configuration effort is a reflection of how thoroughly WaitWell adapts to each organization's unique workflows rather than asking you to adapt to the software. That groundwork tends to pay dividends once the system is running, and it sounds like that's been your experience. Our Settings UI/in-app copy improvements project is also ongoing, which will continue to make the configuration process more intuitive over time. We're proud to support your student services team and appreciate the recommendation. Validated ReviewerSource: In-app ![Marcy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcy M.") MM Marcy M. Small-Business (50 or fewer emp.) 3/4/2026 "Effortless Queue Management, Exemplary Organization" 5/5 What do you like best about WaitWell? I like how organized and smooth WaitWell makes serving our clients. Clients appreciate not having to stand in line waiting, which improves our service efficiency. The HOLD feature is great because it allows clients to come back and know their name will be called again. I also find it useful that we can put notes for clients to assist the next clerk helping them. It's handy that clerks can see what service a client wants, so they don't waste time calling clients who need someone specific. WaitWell helps us prioritize, especially for documents that have already been paid for and are just waiting to be picked up. I also found the setup extremely easy and the system itself easy to use. Review collected by and hosted on G2.com. What do you dislike about WaitWell? There is nothing that I dislike about WaitWell Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? I use WaitWell to manage a virtual lineup, allowing clients to plan their visit without standing in line. It keeps my office from overcrowding, lets clients hold their place if needed, and provides a smooth communication channel for both clients and staff. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12439503/official_response/edit) Thank you so much, Marcy. Reviews like this one mean the world to us. It's been a privilege to support your team from the very beginning, and hearing that features like the hold function, ticket notes, and service type visibility are still making a real difference for your clerks and clients every day is incredibly rewarding. Eliminating the wait and making sure every client gets to the right person quickly is exactly what we set out to do. We look forward to many more years together. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 12/12/2023 "Efficient and User Friendly Line Management System!" 4.5/5 What do you like best about WaitWell? WaitWell is very user friendly for all those that utilize the system. Whether it be a guest checking in at the kiosk, guest joining the line remotely via the web, or the staff serving the guest navigating the Admin view WaitWell allows for efficient and organized service. Having a staff app has allowed for managers who are working the floor, to have the ability watch and monitor our location or other locations easily. Should a manager or administrator be out of the office and need to close down a que, or location the staff app allows us to easily do so from our cell phone wherever we are. Having a software that is constantly improving and growing such as WaitWell, provides a peace of mind to administrators and Senior leadership; as we are constantly evolving to meet our guests needs as the university grows, having a software that is specifically built out and customized to meet our needs is awesome! Review collected by and hosted on G2.com. What do you dislike about WaitWell? Being a newer software at times we have encountered minor software glitches such as audio cues not being functional. I will say WaitWell staff both Customer Relationship Managers, and the Software Development Team are very responsive and usually fix any issues within 1-2 business days! Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? While we only replaced a que management systems at the university, we were looking to obtain a LMS system that allowed for flexibility. A software like WaitWell, is built out to the consumers needs, it has the ability to be ever changing to adjust to our needs and does not require additional subscriptions to be purchased. We were looking to improve traffic flow for both students and staff at our One-Stop centers. WaitWell has allowed for digital accessibility, including remote join capabilities, and the ability to view your spot in line remotely. Features like these are crucial to the center during peak surge times, specifically semester start-ups. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-8997035/official_response/edit) Thank you for taking the time to update your review. It means a lot to hear that WaitWell continues to support your team well as your university grows, and that the staff app is giving managers the flexibility to monitor and manage locations from anywhere. On audio cues, these generally perform very consistently and any issues are most often related to device audio settings or third-party hardware such as the kiosk or Nook. If you're still experiencing anything intermittent, your account manager can help troubleshoot the specific setup. And as you noted, if anything does come up our team is always close by. We consider the audio cues to be a core component of service accessibility - good on your team for prioritizing accessibility in your office by enabling this functionality. [See how WaitWell improved](https://waitwellsoftware.com/solutions/service-accessibility/) 3/4/2026 Current UserValidated ReviewerSource: Organic JS Juan S. Graduate Program Career Consultant Small-Business (50 or fewer emp.) 3/9/2026 "Good balance between customization and simplicity" 4.5/5 What do you like best about WaitWell? I have used it as an admin and as an agent. As an agent, the training to use it was very simple. Also, it is intuitive to use, which even for someone who is not a tech expert, results into an easy engagement. Now, as an admin, the level of customization is truly outstanding, and it translated into what we wanted our students to see. Review collected by and hosted on G2.com. What do you dislike about WaitWell? We haven't been able to integrate outlook calendar to waitwell (might be a problem on our end), but being able to download or upload calendar settings from one to another, would be an additional nice option. Review collected by and hosted on G2.com. What problems is WaitWell solving and how is that benefiting you? The way students connect with us, booking appointments and getting in a queue, so we can service them and keep track of our numbers. It allows students to choose the service and the type of interactions they want with a clear availability. Review collected by and hosted on G2.com. Show More Response from Shannon Vander Meulen of WaitWell [Editedit](https://www.g2.com/survey_responses/waitwell-review-12456033/official_response/edit) Thank you for this thoughtful feedback, and for sharing your perspective from the staff point of view. Hearing that staff found the system intuitive to pick up quickly, and that the customization translated into exactly the student-facing experience you wanted, is wonderful to read. On the Outlook integration, you're right that it may be a configuration question on your end. Outlook calendar sync is available as an add-on, so it's worth connecting with your account manager to confirm whether it's included in your current setup and get it activated if needed. They can walk you through it quickly. We appreciate you taking the time to leave a review and look forward to continuing to support your team. Please see information below about available WaitWell integrations: [See how WaitWell improved](https://waitwellsoftware.com/platform/integrations/) Validated ReviewerSource: In-app ## Questions about WaitWell? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about WaitWell ](https://www.g2.com/products/waitwell/discussions/new) ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Cassidy McKay • Last activity 2 months ago What is Waillo? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-waillo) ![Cassidy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy M.") CM Cassidy McKay • Last activity 2 months ago Is WaitWell secure? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/is-waitwell-secure) [ View all Discussions ](https://www.g2.com/products/waitwell/discuss) ## Pricing Options Pricing provided by WaitWell. ### WaitWell Starter Starting at $29.00 Per Month ### WaitWell Basic Starting at $55.00 Per Month ### WaitWell Campus Contact Us [ View More Pricing Information ](https://www.g2.com/products/waitwell/pricing) WaitWell Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8562cf922ba5a503f1e3644215853e8/waitwhile.png "Product Avatar Image") Waitwhile 4.9/5(342) [ Compare Now ](https://www.g2.com/compare/waitwell-vs-waitwhile) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59d0201eca909385f82e4c97ee2d3eab/qless.png "Product Avatar Image") QLess 4.3/5(23) [ Compare Now ](https://www.g2.com/compare/qless-vs-waitwell) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_914775f30a5467d594861fd1d76b0974/qminder.png "Product Avatar Image") Qminder 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/qminder-vs-waitwell) ##### ##### WaitWell Features Platform Basics Visitor Check-In Customer Support SMS Updates VIP Settings Multilanguage Support Reporting and Analytics Customer Information Predictive Analytics Clerk Performance Reports Hardware Proprietary Hardware Hardware Agnostic Digital Signage [ View More Features ](https://www.g2.com/products/waitwell/features) ## Top-Rated Alternatives [ ![Waitwhile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waitwhile") Waitwhile 4.9/5(342) ](https://www.g2.com/products/waitwhile/reviews) [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ View All Alternatives ](https://www.g2.com/products/waitwell/competitors/alternatives) ##### Categories on G2 [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[AI Chatbots](https://www.g2.com/categories/ai-chatbots) [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Visitor Management](https://www.g2.com/categories/visitor-management)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Intake](https://www.g2.com/categories/patient-intake)[Queue Management](https://www.g2.com/categories/queue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What document database platforms support multi-region replication and automatic failover for a team building a globally distributed application with strict latency requirements?](https://www.g2.com/discussions/what-document-database-platforms-support-multi-region-replication-and-automatic-failover-for-a-team-building-a-globally-distributed-application-with-strict-latency-requirements)[What are the top grant management platforms for improving team operational efficiency and reducing manual administrative work?](https://www.g2.com/discussions/what-are-the-top-grant-management-platforms-for-improving-team-operational-efficiency-and-reducing-manual-administrative-work)[Best solution for automating sales compensation](https://www.g2.com/discussions/what-is-the-best-solution-for-automating-sales-compensation) [How do I train my team to use a virtual data room effectively?](https://www.g2.com/discussions/how-do-i-train-my-team-to-use-a-virtual-data-room-effectively)[Best platform for sales data analytics](https://www.g2.com/discussions/what-is-the-best-platform-for-sales-data-analytics)[Pros and Cons Details](https://www.g2.com/products/waitwell/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)