--- title: Wagepoint Reviews meta\_title: 'Wagepoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how Wagepoint works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Wagepoint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **automation features** of Wagepoint, streamlining payroll management and reducing administrative workload significantly. [(3 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505302&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Wagepoint, making payroll management simple and efficient for everyone. [(3 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251966&qs=pros-and-cons#reviews) Users value the **easy management** of Wagepoint, noting its user-friendly interface and seamless implementation experience. [(2 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505299&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Wagepoint, enhancing compatibility with other systems like QBO and leave management. [(2 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2291189&qs=pros-and-cons#reviews) Users find the **intuitive design** of Wagepoint makes it easy to implement and manage payroll effectively. [(2 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251958&qs=pros-and-cons#reviews) Users express frustration with Wagepoint's **poor customer support** , highlighting ineffective assistance and unresolved issues during critical situations. [(2 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251973&qs=pros-and-cons#reviews) Users express frustration over **poor change management** , often feeling abandoned during account issues and resolution delays. [(1 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251981&qs=pros-and-cons#reviews) Users find **complex reporting** issues in Wagepoint, with incorrect data causing frustration and operational inefficiency. [(1 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2291210&qs=pros-and-cons#reviews) Users wish for improved **date-related calculations** for bonuses and holiday pay within Wagepoint’s system. [(1 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505308&qs=pros-and-cons#reviews) Users wish for improved **hours management** features, specifically regarding bonus calculations and holiday pay options. [(1 mentions)](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505293&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Wagepoint ##### 1. Automation Users value the **automation features** of Wagepoint, streamlining payroll management and reducing administrative workload significantly. [ See 3 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505302&qs=pros-and-cons#reviews) See Related User Reviews ![Renice S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renice S.") RS Renice S. Small-Business (50 or fewer emp.) 5.0/5 "The Pristine Payroll Management System" What do you like about Wagepoint? It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training w ![Serese S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serese S.") SS Serese S. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive!" What do you like about Wagepoint? It is extremely easy to use and administer. Both from an employer's perspective and from a staff's perspective. I also appreciate the reminders, autom ##### 2. Ease of Use Users appreciate the **ease of use** of Wagepoint, making payroll management simple and efficient for everyone. [ See 3 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251966&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Small-Business (50 or fewer emp.) 0.0/5 "Was good, but the customer service is horrendous!!" What do you like about Wagepoint? I actually really liked the program, was user friendly ![Renice S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renice S.") RS Renice S. Small-Business (50 or fewer emp.) 5.0/5 "The Pristine Payroll Management System" What do you like about Wagepoint? It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training w ##### 3. Easy Management Users value the **easy management** of Wagepoint, noting its user-friendly interface and seamless implementation experience. [ See 2 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505299&qs=pros-and-cons#reviews) See Related User Reviews ![Renice S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renice S.") RS Renice S. Small-Business (50 or fewer emp.) 5.0/5 "The Pristine Payroll Management System" What do you like about Wagepoint? It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training w ![Serese S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serese S.") SS Serese S. Small-Business (50 or fewer emp.) 5.0/5 "Easy and Intuitive!" What do you like about Wagepoint? It is extremely easy to use and administer. Both from an employer's perspective and from a staff's perspective. I also appreciate the reminders, autom ##### 4. Integrations Users appreciate the **seamless integrations** of Wagepoint, enhancing compatibility with other systems like QBO and leave management. [ See 2 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2291189&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon C.") BC Brandon C. Small-Business (50 or fewer emp.) 0/5 "Severe UI Issues, Poor User Experience, and Horrible Customer Service" What do you like about Wagepoint? This is unquestionably the worst software that I have ever used, the only redeeming quality is that it integrates with QBO ![Renice S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renice S.") RS Renice S. Small-Business (50 or fewer emp.) 5.0/5 "The Pristine Payroll Management System" What do you like about Wagepoint? It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training w ##### 5. Intuitive Users find the **intuitive design** of Wagepoint makes it easy to implement and manage payroll effectively. [ See 2 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251958&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Small-Business (50 or fewer emp.) 0.0/5 "Was good, but the customer service is horrendous!!" What do you like about Wagepoint? I actually really liked the program, was user friendly ![Renice S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renice S.") RS Renice S. Small-Business (50 or fewer emp.) 5.0/5 "The Pristine Payroll Management System" What do you like about Wagepoint? It is very user-friendly and easy to learn. It was also very easy to implement in my organization because of how simple the system was. The training w ### 5 Cons or Disadvantages of Wagepoint ##### 1. Poor Customer Support Users express frustration with Wagepoint's **poor customer support** , highlighting ineffective assistance and unresolved issues during critical situations. [ See 2 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251973&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon C.") BC Brandon C. Small-Business (50 or fewer emp.) 0/5 "Severe UI Issues, Poor User Experience, and Horrible Customer Service" What do you dislike about Wagepoint? I find the user interface of Wagepoint incredibly unintuitive, making the setup process horrible. There's a mandatory, manual payroll run and a length ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Small-Business (50 or fewer emp.) 0.0/5 "Was good, but the customer service is horrendous!!" What do you dislike about Wagepoint? My account had been hacked and someone tried to run a payroll. They blocked my account, after multiple calls over six months they finally just cut off ##### 2. Change Management Users express frustration over **poor change management** , often feeling abandoned during account issues and resolution delays. [ See 1 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2251981&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Small-Business (50 or fewer emp.) 0.0/5 "Was good, but the customer service is horrendous!!" What do you dislike about Wagepoint? My account had been hacked and someone tried to run a payroll. They blocked my account, after multiple calls over six months they finally just cut off ##### 3. Complex Reporting Users find **complex reporting** issues in Wagepoint, with incorrect data causing frustration and operational inefficiency. [ See 1 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2291210&qs=pros-and-cons#reviews) See Related User Reviews ![Brandon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon C.") BC Brandon C. Small-Business (50 or fewer emp.) 0/5 "Severe UI Issues, Poor User Experience, and Horrible Customer Service" What do you dislike about Wagepoint? I find the user interface of Wagepoint incredibly unintuitive, making the setup process horrible. There's a mandatory, manual payroll run and a length ##### 4. Date Issues Users wish for improved **date-related calculations** for bonuses and holiday pay within Wagepoint’s system. [ See 1 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505308&qs=pros-and-cons#reviews) See Related User Reviews TW Tara W. Small-Business (50 or fewer emp.) 5.0/5 "Easy & accurate payroll processor" What do you dislike about Wagepoint? It would be great if their bonus pay-time had the option to use the actual 'bonus calculation method'. Also would love to see proper calculation optio ##### 5. Hours Management Users wish for improved **hours management** features, specifically regarding bonus calculations and holiday pay options. [ See 1 mentions ](https://www.g2.com/products/wagepoint/reviews?filters%5Bsentiment_snippet%5D=2505293&qs=pros-and-cons#reviews) See Related User Reviews TW Tara W. Small-Business (50 or fewer emp.) 5.0/5 "Easy & accurate payroll processor" What do you dislike about Wagepoint? It would be great if their bonus pay-time had the option to use the actual 'bonus calculation method'. Also would love to see proper calculation optio ## Top-Rated Alternatives [ ![Gusto](https://images.g2crowd.com/uploads/product/hd_favicon/ed5b5ae1366d980e7d0f5e104166e2fd/gusto.svg "Gusto") Gusto 4.6/5(12,347) ](https://www.g2.com/products/gusto/reviews) [ ![QuickBooks Workforce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6b0135578182be9b7a3554a808a64d72/quickbooks-workforce.png "QuickBooks Workforce") QuickBooks Workforce 4.4/5(507) ](https://www.g2.com/products/quickbooks-workforce/reviews) [ ![Patriot Software](https://images.g2crowd.com/uploads/product/hd_favicon/e7427a19896d4b82c4c83eb297f7dfb8/patriot-software.svg "Patriot Software") Patriot Software 4.8/5(630) ](https://www.g2.com/products/patriot-software/reviews) [ View All Alternatives ](https://www.g2.com/products/wagepoint/competitors/alternatives) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/17/2022 "Wagepoint has everything I need" 5/5 What do you like best about Wagepoint? It is very easy to see the details on your payslips and download them. Wagepoint's user interface is very simple and easy to use. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? I cannot think of anything to dislike, to be honest. Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? In our workplace, we also use Luna to set our vacations and see the company vacation days. It is great to see everyone's vacation days with just one click. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ganindu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganindu P.") GP Ganindu P. Customer Success Specialist Small-Business (50 or fewer emp.) 8/19/2021 "I did not think HR platform can be this simple" 5/5 What do you like best about Wagepoint? The single sign-on feature is a Huge PLUS for me. Also when a user logs in to the platform, the user can select whether to see the amount paid or not is a win Review collected by and hosted on G2.com. What do you dislike about Wagepoint? you can introduce a feature to download multiple pay sheets in one go Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: Well, you got to try it out, specially if you are spending a fortune for your current payroll-management platform Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? There is no need of emailing the pay slip and employees can easily signing using the SSO and view their pay stub/tax sheet Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Habibulahi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Habibulahi A.") HA Habibulahi A. Accountant Small-Business (50 or fewer emp.) 8/11/2021 "Exploring the efficiency and productive use of Wagepoint" 4.5/5 What do you like best about Wagepoint? Ease of accessibility and user-friendliness. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? I haven't come across any feature I dislike yet. Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: It is easy to use and cost-effective. Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? Preparation of Employee payroll. It has made employee analyses easy and timely. Review collected by and hosted on G2.com. Show More 8/16/2021 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Small-Business (50 or fewer emp.) 9/29/2020 "Amazingly user friendly" 5/5 What do you like best about Wagepoint? Setup is easy Laid out in an easy way for a small business user to understand VERY knowledgeable service and support staff (Ree Dillon, Carrie McCoy, Shannon) Excellent Assistance to handhold and setup the software and run Review collected by and hosted on G2.com. What do you dislike about Wagepoint? Not encountered any; will update if i do Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? I am a small business with very few employees in payroll. My prior accountant was messing up the payroll too much and was disorganized. With Wagepoint, the setup was extremely easy and will be almost automatic and accurate in future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 2/27/2019 "Tech startup perfect payroll service" 5/5 What do you like best about Wagepoint? Their software is easy to use. The onboarding was simple and well designed. Our company staff can have user accounts. They do Québec deductions. Their support team is the best. Fair pricing. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? Not the most beautiful UI within the App but UX is great no matter what. They do not have a mobile app for payroll but they do for other product (Track time). Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: You should go ahead with Wagepoint. Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? We wanted a payroll solution that is 100% automated and digitized with direct deposits with staff accounts, automated tax payments, external accountant auditor access for payroll information of the company as well as accounting software integration. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/11/2018 "SCAM: Minimum Viable Product!" 0/5 What do you like best about Wagepoint? It had an friendly interface that employees liked - but that's where the positives end! this is a classic minimum viable product. The developers don't know the first thing about actual payroll laws or requirements. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? We have had endless issues with Wagepoint from miss filed tax documents to a systemic lack of awareness or best practice for payroll tax handling. They are a preditory company that sells to small businesses because they know small business can't afford to take legal action against them. I know 5 companies now who are still batteling the IRS over payroll tax miss reported or miss calculated by wagepoint software (this is systemic not user error) dating back to 2015 - current. These are basic mistakes including: Developers didn't know what an scorp deduction was \*941s where filed on the wrong schedule \*state taxes where miscalculated \*pre-tax health care deductions where not calculated pre-tax \*promised integration with 401k took 6 months to complete - and they didn't understand the difference \*between the taxation requirements for the various savings accounts we offered \*1099s where processed with the company EIN and the individuals SSN reversed... I am writing this review in the hopes that I can save other HR departments of one from the headache we've been through. Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: Absolutely NOT Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? The only difference between wagepoint and intuit payroll (by quickbooks which we moved off of) is the Intutit had solid tax calculations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 12/13/2017 "Great Support Team, Fast Responses, and Easy Transactions" 4.5/5 What do you like best about Wagepoint? Very fast response times and affordable to use. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? Ran into some issues with the state getting confirmation that we paid our taxes. But the Wagepoint support team was good about getting us proof to send in within a few days of a tax notice. Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? For someone who was overseeing the accounting for a small division, outsourcing payroll to a company that could do it for only a few employees at a very low price was key. Wagepoint was extremely responsive, provides a lot for a very low price. For example, they don't charge extra for W2 preparation. For a company with a small income statement, they are ideal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 3/15/2018 "Good Value " 4/5 What do you like best about Wagepoint? They process payroll at an affordable price Review collected by and hosted on G2.com. What do you dislike about Wagepoint? The server is sometimes slow - more phone support in addition to just email support would help Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: Get commitment for support by phone, make sure email does not block the domain Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? Needed support but wagepoint emails not getting through even in junk and spam. Able to connect after several days of trying. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 4/11/2017 "Do yourself a favour and partner with WagePoint" 5/5 What do you like best about Wagepoint? Easy, intuitive software & awesome people Review collected by and hosted on G2.com. What do you dislike about Wagepoint? There is absolutely nothing I dislike. FINALLY a system that does what it says it does and is easy to use. THANK YOU WAGEPOINT!!! Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: Do yourself a favour and don't go with ANYONE ELSE. You will just face headaches and issues and ultimately SimplePay or others, will just leave you high and dry. You DEFINITELY get what you pay for and while WagePoint may be slightly more expensive than the others, it's money well spent. All other providers have hidden costs that they don't tell you about. WagePoint is fixed cost and no surprises. What I also LOVE about it is that they have a portal for employees to access. What a FABULOUS service! I give them a 15 out of 10 Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? I was using SimplePay, or as I like to call them...NOT SO SimplePay and they are HORRIFIC. NEVER EVER EVER use that system. You will regret it. I was fed up with them, they came highly recommended, I contact and left them a message after hours and I got a call back! I was DESPERATE to go to another provider and they provided me with that opportunity. What a sleek system and the people....WOW. What incredible people. Thank you WagePoint! You've saved my SANITY. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Financial Advisor - Registered Principal Financial Services Small-Business (50 or fewer emp.) 4/19/2017 "Easy to use" 5/5 What do you like best about Wagepoint? I had to do a Workers Compensation online review of my business. They required the last 4 quarters of payroll information. I was able to complete the review in 190 minutes with the help of the Wagepoint payroll system. Saved me so much time. Review collected by and hosted on G2.com. What do you dislike about Wagepoint? nothing, the system works great for me and for the size of my business. Review collected by and hosted on G2.com. Recommendations to others considering Wagepoint: Get on board, worth every penny, and only costs pennies a day........... Review collected by and hosted on G2.com. What problems is Wagepoint solving and how is that benefiting you? Workers Compensation review, ease of use Review collected by and hosted on G2.com. 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