---
title: VXsmart Reviews
meta_title: 'VXsmart Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how VXsmart works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---

# VXsmart Reviews
**Vendor:** VertexOne  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About VXsmart
VXsmart offers utilities an enhanced layer of customer consumption analytics, behavior-based engagement, and personalized insights on top of our VXengage portal. This data-driven insight is proven to reduce the cost to serve customers, improve operational efficiency, and increase customer satisfaction using targeted communication solutions, automated self-service features through the VXengage portal, and deep usage insights.






- [View VXsmart pricing details and edition comparison](https://www.g2.com/products/vxsmart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+22%3A54%3A11+-0500&secure%5Bsession_id%5D=e9aad8df-c154-4f8a-ac15-f49f81c1efe0&secure%5Btoken%5D=a0c1c0f11053552f5f50a9bf70d014bd9816ab117f5e8294d3e88096adf26096&format=llm_user)

## VXsmart Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Platform Basics**
- Interoperability

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS

**Platform Content**
- Automation
- Messaging

**Platform Data**
- Dashboard
- Alerts and Notifications
- Visualization

**Platform Interoperability**
- Pre-Built Connectors
- API
- Hardware

**Agentic AI - Energy Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top VXsmart Alternatives
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