---
title: VXretail Reviews
meta_title: 'VXretail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how VXretail works for a business like yours.
date_modified: '2026-07-16'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# VXretail Reviews
**Vendor:** VertexOne  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About VXretail
Deeply rooted in providing effective outcomes in today's competitive energy marketplace, VXretail is a billing and customer information system (CIS) for clients in the deregulated energy industry. The VXretail platform has processed transactions for more than 7,000,000 meters per month and is PCI- and SOC-compliant. VXretail supports various billing methods, like dual and consolidated billing. Within the consolidated billing method, VXretail has strong support for Utility Bill Ready, Utility Rate Ready and Marketer Bill Ready scenarios.






- [View VXretail pricing details and edition comparison](https://www.g2.com/products/vxretail/reviews?open_modal_url=%2Fproducts%2Fvxretail%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvxretail%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A48%3A39+-0500&secure%5Bsession_id%5D=7f5ec2cb-62e3-4c9d-a44f-fd764c47e7b3&secure%5Btoken%5D=9ce059187aac40c5024e8eb10b9c6a5ceb3c9e5b0696a548af824d4938f7d87c&format=llm_user)

## VXretail Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Platform Basics**
- Interoperability

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Platform Content**
- Automation
- Messaging

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

**Platform Data**
- Activity Dashboard
- Alerts and Notifications
- Visualization
- Mobile Alerts
- Email Alerts

**Platform Interoperability**
- Pre-Built Connectors
- API
- Hardware

**Agentic AI - Energy Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Machine Learning

**Additional Functionality**
- Weather Normalization Reporting
- Predictive Maintenance
- Cost Tracking
- Historical Reporting
- Generative AI
- Compliance Management
- Energy Monitoring
- Anomaly Detection
- Forecasting
- Greenhouse Gas Tracking
- Sustainability Management
- Contract/License Management
- Meter Data Management
- Cost Analysis
- Reporting/Analytics
- Billing & Invoicing
- Alerts/Escalation
- Benchmarking
- Audit Management
- Load Management
- AI Copilot
- Real-Time Monitoring
- Risk Management
- KPI Monitoring
- Emissions Monitoring
- Performance Metrics
- Customizable Reports
- Workflow Automation

## Top VXretail Alternatives
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