VWO Insights - Web Reviews & Product Details

I love the heatmaps and click maps!

The session recording is awesome (thought requires improvements).

Potentially the Surveys are good - but haven't got to use it as much as I would like to... Review collected by and hosted on G2.com.

Some of the tools that are offered aren't very intuitive.

The functionality of elements is very difficult to understand for end-users.

The identification of users/ segmentation should be improved. Review collected by and hosted on G2.com.

The actual analytics suite is very nice and the flow of setting up experiments well thought out. I did like their presentation layer. Review collected by and hosted on G2.com.

Continuously had issues creating multi-variant tests. Our traffic was too much, so we needed to sample, which did not provide very effective analysis. Somewhat clunky in the previewing tools Review collected by and hosted on G2.com.

Page performance comparison, when testing two or more different versions of the landing page or ordering process Review collected by and hosted on G2.com.

Can't call least useful, but, if possible I would simplify analytics and tracking implementation process Review collected by and hosted on G2.com.

Give us autonomy to implement most of the tests without support from a developer or even from a designer, which also increases the speed while scaling the # of growth experiments. In addition, the opportunity of slicing and dicing the reports allow us to get better insights. Review collected by and hosted on G2.com.

The Surveys and heatmaps are really limited in comparison to other tools out there. The Plan functionalities are not so practical because you almost can't customize it, apart from the fact it's not integrated to tools like Asana for managing all the cross-functional workflow. Review collected by and hosted on G2.com.

We use VWO for our web content and offer tests. Setup is easy and VWO has helpful tools to identify statistically valid sample sizes and test results Review collected by and hosted on G2.com.

VWO is less helpful for Mobile App content testing, Firebase offers similar features for free. Review collected by and hosted on G2.com.

It helps combine and collate several features to improve visiters experience. Review collected by and hosted on G2.com.

Their pricing is expensive. They have limited features compared to their top tiered products. Review collected by and hosted on G2.com.

Heatmaps, Recordings, A/B tests have been great for our company. Heatmaps are excellent quick evaluation tools for individual pages. Recordings are good for adding on to that quantitative evaluation with qualitative user experience perspective. Review collected by and hosted on G2.com.

Goals and observations don't seem to be as useful as I initially thought. Observations seem to get in the way of tests. I do observations in other software to get sign off and then I come into VWO to get it all set up and ready to run and I don't like having to set up a observation before I can start a test. Review collected by and hosted on G2.com.

The customer service aspect is very good. Agents work directly with you and are very reactive in solving any issues or answering any questions you might have. Agents are not too pushy in up-selling and also help provide you with ideas on what might help improve your business. Review collected by and hosted on G2.com.

Sometimes it can be a bit confusing looking for a particular test. Although there is the ability to switch between accounts, perhaps the button should be a bit clearer to show which account you are on. There should also be a filter to remove inactive campaigns (or if there is already, this should be made clearer) Review collected by and hosted on G2.com.

The fact that you can drag and drop when setting up tests. Also the access to individual heatmaps for each version Review collected by and hosted on G2.com.

I kind of feel the UI can be way better, there are some other opportunities to make the survey feature much more powerful to help with UX overview Review collected by and hosted on G2.com.

very intuitive and easy to use, support is fast and extremely helpful Review collected by and hosted on G2.com.

screenshot previews take a long time to load and refresh. goal tracking / setup is a bit unclear. Difficult to know if variations will appear correctly across browsers and devices. Review collected by and hosted on G2.com.