# Best Proactive Notification Software - Page 2 *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Proactive notification software, or proactive multi-channel communication software, helps raise awareness for customers and companies by providing useful information or alerting individuals to some upcoming activity or action. This software enables users to get notifications to which they have subscribed and alert customers of upcoming deadlines, payments, product updates, and noteworthy promotions, in addition to suspicious activity on their accounts. Proactive notification software can also alert customers about the events and other information of a company to help optimize customer service and increase sales. This type of software can deliver notifications in the form of SMS (text), voice messaging, email, or fax notifications, and can often allow for a two-way chat. To qualify for inclusion in the Proactive Notification category, a product must: - Allow users to receive reminders, alerts, and notifications in the form of one or more of the following methods: email, SMS, voice message, etc. - Integrate with customer database software, like CRM Software, in order to extract customer-related data ## Top Proactive Notification Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5.0 (6,650 reviews) | Omnichannel ticket routing with automation triggers | "[Great Complete CRM](https://www.g2.com/survey_responses/zendesk-for-customer-service-review-4530447)" | | 2 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,375 reviews) | Mass employee alerts with keyword-based segmentation | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 3 | [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) | 4.7/5.0 (980 reviews) | Voice-first emergency alerts with multi-channel broadcast | "[Efficient and Cost-Effective Community Outreach Tool](https://www.g2.com/survey_responses/dialmycalls-review-11214112)" | | 4 | [Amazon Simple Queue Service (SQS)](https://www.g2.com/products/amazon-simple-queue-service-sqs/reviews) | 4.4/5.0 (126 reviews) | Async event queuing for AWS-native workflows | "[Efficient, Scalable Messaging for ETL and Event-Driven Pipelines](https://www.g2.com/survey_responses/amazon-simple-queue-service-sqs-review-12904708)" | | 5 | [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) | 4.8/5.0 (815 reviews) | Emergency text broadcasts with two-way replies | "[Very user friendly, and time saving!](https://www.g2.com/survey_responses/text-em-all-review-8633417)" | | 6 | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5.0 (1,467 reviews) | Omnichannel routing with Salesforce integration | "[Effortless Setup, Powerful Integrations](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)" | | 7 | [Talkdesk](https://www.g2.com/products/talkdesk/reviews) | 4.4/5.0 (2,451 reviews) | Omnichannel call routing with Salesforce integration | "[TalkDesk Shines with Smart Ticket Categorization and Seamless Zendesk Integration](https://www.g2.com/survey_responses/talkdesk-review-13075196)" | | 8 | [Wati](https://www.g2.com/products/wati/reviews) | 4.6/5.0 (480 reviews) | WhatsApp broadcast campaigns with chatbot automation | "[Game-Changing WhatsApp Automation for Meta Ad Lead Follow-Up](https://www.g2.com/survey_responses/wati-review-13092376)" | | 9 | [OneSignal](https://www.g2.com/products/onesignal/reviews) | 4.7/5.0 (1,195 reviews) | Cross-platform proactive notification with single-SDK integration | "[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)" | | 10 | [ClickPost](https://www.g2.com/products/clickpost/reviews) | 4.8/5.0 (144 reviews) | Multi-carrier NDR automation with AI-powered customer outreach | "[Seamless API Integration and Logistics Management](https://www.g2.com/survey_responses/clickpost-review-12740159)" | --- ## What Are the Most Common Questions About Proactive Notification Software? *AI-generated · Last updated: May 26, 2026* ### What is the most affordable proactive notification software for SMBs? Based on G2 reviews, buyers looking for affordable proactive notification software for SMBs most often mention ease of setup, practical pricing, and the ability to send reminders or updates without adding a lot of technical overhead. According to verified users, Textedly is described as affordable and easy to operate for customer updates, while DialMyCalls is praised for pay-as-you-go or credit-based flexibility that fits smaller or inconsistent usage patterns. G2 reviewers also mention Text-Em-All as a budget-friendly option for group communication and emergency messaging. Across these reviews, SMB teams consistently value simple setup, dependable delivery, and tools that reduce manual outreach for reminders, alerts, and promotions. **Here are some of the top-rated products on G2:** - [Textedly](https://www.g2.com/products/textedly/reviews/textedly-review-12696770) – used for affordable customer updates, event reminders, and bulk texts with easy setup - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews/dialmycalls-review-12639569) – fits smaller teams with pay-as-you-go messaging for alerts and audience outreach - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews/text-em-all-review-11729507) – described as budget-friendly for broadcast text messages and team communication ### Which vendor provides multi-channel proactive messaging? Based on G2 reviews, [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-11784244) stands out most clearly for multi-channel proactive messaging in this category. According to verified users, teams use it to centralize email, chat, social media, phone, text, and ticket-based communication in one place. G2 reviewers mention that its automation, triggers, and unified workflows help support teams keep customers updated during transactions, handle high ticket volumes, and reduce fragmented communication across channels. Reviewers also note strengths in reporting, knowledge base support, and scalable workflows, though some mention setup complexity and cost considerations. Overall, the review themes consistently point to Zendesk as a strong fit for organizations that need one platform for coordinated, proactive outreach and service communications. ### Which vendor offers AI-powered notification personalization? Based on G2 reviews, the strongest signals around AI-powered notification personalization come from platforms that help teams segment audiences, automate journeys, or tailor outreach based on behavior. According to verified users, OneSignal is used to personalize push notifications, emails, and in-app messages with segmentation and audience targeting. G2 reviewers also mention Netcore Customer Engagement Platform for behavior-based journeys across email, SMS, WhatsApp, and website messaging, and Pushwoosh for segmentation and automated user journeys tied to event-based communication. Across these reviews, buyers repeatedly highlight easier targeting, automated flows, and more relevant messaging as the main benefits of AI-assisted personalization, rather than generic bulk sends. ### What platform integrates proactive notifications with CRM tools? Based on G2 reviews, buyers often look for proactive notification software that connects directly to CRM and customer data workflows so teams can trigger timely messages without switching tools. According to verified users, Zendesk for Customer Service supports integrations and APIs that help centralize support and follow-up communication. G2 reviewers also mention Salesmsg for working well with HubSpot and enabling reminder and follow-up messaging from CRM data, while Wati is noted for integrations with HubSpot, Zapier, Google Sheets, and other systems to move lead and customer details into messaging workflows. Across reviews, the most valued outcomes are less manual work, faster follow-up, and better visibility into customer conversations. ### What platform provides analytics on notification engagement? Based on G2 reviews, several products stand out for giving teams visibility into how notifications perform after they are sent. According to verified users, Pushly is frequently praised for clear reporting, strong analytics, and insights that help teams evaluate clicks, conversions, and audience response. G2 reviewers also mention OneSignal for real-time analytics tied to push campaigns and segmentation, while Pushwoosh is noted for campaign analysis, testing, and performance visibility across automated flows. Review themes consistently show that buyers value tools that make it easy to see what was delivered, how audiences responded, and which campaigns deserve optimization, especially for ongoing engagement and retention programs. ### What is the best proactive notification system for customer alerts? Based on G2 reviews, the best proactive notification system for customer alerts depends on whether teams prioritize support workflows, mass texting, or urgent outreach. According to verified users, Zendesk for Customer Service is often chosen for organized customer alerts tied to ticketing, automation, and multi-channel communication. G2 reviewers also highlight Textedly for quick customer updates, reminders, and promotions, and DialMyCalls for rapid mass alerts through voice and text when teams need to reach large groups quickly. Across the review data, buyers consistently value tools that centralize communications, speed up follow-up, and help make sure important updates are delivered without relying on manual one-by-one outreach. **Here are some of the top-rated products on G2:** - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-12524091) – used for automated follow-up, ticket updates, and centralized customer communication - [Textedly](https://www.g2.com/products/textedly/reviews/textedly-review-12696770) – supports customer updates and reminders with easy bulk texting workflows - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews/dialmycalls-review-12795257) – helps teams send urgent alerts to large groups quickly during emergency situations ### Which proactive notification platform offers the fastest message delivery? Based on G2 reviews, several products earn strong mention for fast message delivery, especially in time-sensitive use cases. According to verified users, DialMyCalls is repeatedly described as helping teams notify large groups within seconds during emergencies, outages, and urgent updates. G2 reviewers also mention Dexatel for fast delivery of authentication messages and transaction notifications, and Pushwoosh for rapid push notification delivery during live or time-sensitive campaigns. Across the review set, buyers most often associate speed with tools that support urgent alerts, authentication, or real-time engagement. The strongest recurring theme is dependable delivery under pressure, particularly when delays can affect safety, trust, or response rates. ### Which tool supports proactive notifications for compliance purposes? Based on G2 reviews, buyers seeking proactive notifications for compliance purposes often emphasize auditability, secure communication, and documented workflows. According to verified users, Zendesk for Customer Service is used to maintain clear documentation trails, structured tracking, and centralized records that support audit readiness and consistent follow-up. G2 reviewers also mention Textline for healthcare communication where HIPAA compliance and two-way patient texting are important, while RedFlag is described as useful for safety requirements, emergency notices, and reliable mass alerts to employees or tenants. Across reviews, the common priority is having dependable messaging with traceability, controlled workflows, and clear records when communications need to meet internal or regulated standards. ### What is the top-rated proactive notification platform for enterprises? Based on G2 reviews, enterprise buyers tend to favor platforms that combine scale, automation, integrations, and centralized communication management. According to verified users, Zendesk for Customer Service is frequently described as a powerful, scalable platform for high-volume support, automation, and multi-channel communication across large teams. G2 reviewers also mention Genesys Cloud CX for complex customer journeys, omnichannel orchestration, and AI-supported routing, while Netcore Customer Engagement Platform is highlighted for managing engagement across email, SMS, WhatsApp, and website messaging from one place. Across these reviews, enterprise users consistently value broad channel support, workflow flexibility, reporting, and the ability to reduce manual work while maintaining organized communication at scale. **Here are some of the top-rated products on G2:** - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews/zendesk-for-customer-service-review-11784244) – supports scalable, multi-channel support and proactive communication workflows - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews/genesys-cloud-cx-review-12502148) – fits enterprises managing complex customer journeys, routing, and digital channels - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews/netcore-customer-engagement-platform-review-12038478) – helps teams run personalized journeys across major engagement channels ### Which solution supports automated event-based notifications? Based on G2 reviews, automated event-based notifications are a core strength for platforms built around triggers, workflows, and conditional delivery. According to verified users, SuprSend is specifically praised for end-to-end notification workflows, conditional logic, batching, and multi-channel delivery from one system. G2 reviewers also mention Knock for scheduling, branching, throttling, and workflow-based notifications that remove backend complexity, while Pushly is noted for behavior-based triggers and audience segmentation that support real-time engagement. Across these reviews, the most consistent buyer takeaway is that event-based notification tools are valued when they let teams automate delivery logic, reduce engineering effort, and keep messages timely across web, email, push, or in-app channels. ## G2 Grid® for Proactive Notification Software ![G2 Grid® for Proactive Notification Software plotting products by satisfaction and market presence](https://www.g2.com/categories/proactive-notification/grids.png?focus%5B%5D=574&focus%5B%5D=18815&focus%5B%5D=9170&focus%5B%5D=20196&focus%5B%5D=40744&focus%5B%5D=4215&focus%5B%5D=5511&focus%5B%5D=27101) Highlighted products: Zendesk for Customer Service, Textedly, DialMyCalls, Amazon Simple Queue Service (SQS), Text-Em-All, Genesys Cloud CX, Talkdesk, and OneSignal. Underlying data: [Grid® JSON](https://www.g2.com/categories/proactive-notification/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=textedly&focus%5B%5D=dialmycalls&focus%5B%5D=amazon-simple-queue-service-sqs&focus%5B%5D=text-em-all&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=talkdesk&focus%5B%5D=onesignal) ## How Many Proactive Notification Software Products Does G2 Track? **Total Products under this Category:** 99 ### Category Stats (Jul 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: eShipz (+0.37%) - Among all products in this category, eShipz recorded the largest rating increase compared to last month *Last updated: July 17, 2026* ## How Does G2 Rank Proactive Notification Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 23,600+ Authentic Reviews - 99+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Proactive Notification Software Is Best for Your Use Case? - **Leader:** [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - **Highest Performer:** [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - **Easiest to Use:** [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - **Top Trending:** [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - **Best Free Software:** [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) --- **Sponsored** ### RedFlag RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages in real time across various channels, including text messages, emails, voice calls, push app notifications, desktop alerts, and Microsoft Teams. By ensuring that important information reaches the right individuals promptly, RedFlag enhances organizational communication and preparedness. The target audience for RedFlag includes small businesses, large enterprises, and any organization that requires reliable communication during emergencies or routine operations. This solution is particularly beneficial for sectors such as healthcare, education, corporate environments, and public safety, where timely information dissemination can significantly impact outcomes. RedFlag is designed to address specific use cases, such as alerting employees about emergencies, coordinating responses during critical incidents, or communicating important updates during routine operations. Key features of RedFlag include multi-channel notifications, which allow users to send alerts through various platforms, ensuring that messages are received regardless of the recipient's location. The real-time alert functionality enables organizations to disseminate critical information with just one click, streamlining communication processes during emergencies. Additionally, the user-friendly interface allows for easy setup and management of notifications, minimizing the need for extensive training. Scalability is another significant advantage, as RedFlag can be customized to suit the needs of both small and large organizations, adapting as they grow. Moreover, RedFlag supports data-informed decision-making by providing real-time visibility into ongoing events. This feature allows organizations to access valuable data that can help coordinate resources effectively and make informed decisions during critical situations. By enhancing safety, improving operational efficiency, and maintaining continuity, RedFlag fosters a culture of preparedness and responsiveness, ultimately reducing the impact of unforeseen events. In essence, RedFlag serves as an all-in-one solution for organizations looking to optimize their communication strategies. With a starting price of $250 per month, it offers a cost-effective and scalable option for enhancing communication capabilities, safeguarding teams, and improving response strategies. By prioritizing timely and effective communication, RedFlag empowers organizations to navigate emergencies and routine operations with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=9&secure%5Bchosen_at%5D=2026-07-18T14%3A56%3A28Z&secure%5Bdisplayable_resource_id%5D=9&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=9&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=72424&secure%5Bresource_id%5D=9&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fproactive-notification&secure%5Btoken%5D=1fede19b5f9f56308544b4a91c4245c08231c68229d613a1caabb64729565a72&secure%5Burl%5D=https%3A%2F%2Fredflagalerts.com%2F%3F%26utm_medium%3Dreferral%26utm_source%3Dg2&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Proactive Notification Software Products in 2026? ### 1. [PushEngage](https://www.g2.com/products/pushengage/reviews) PushEngage is a customer engagement platform built for mid-market and enterprise eCommerce brands that want to grow retained revenue without increasing acquisition spend or engineering load. When paid channels plateau and CAC keeps climbing, PushEngage helps retention and growth teams shift revenue to an owned, high-intent channel: real-time Web and App push notifications — fully driven by marketing, not developers. What PushEngage Does Best PushEngage enables lifecycle, retention, and CRM teams to automate revenue-driving messages based on real user behavior—across web and mobile—without waiting on engineering backlogs. Teams use PushEngage to: - Recover abandoned carts and sessions in real time - Increase repeat purchases and customer lifetime value - Drive AOV with timely, personalized product and offer triggers - Reactivate dormant users with behavior-based automation - Unify Web + App push as part of a modern retention stack Built for Scale, Not SMB Hacks PushEngage is purpose-built for organizations with real volume, real complexity, and real revenue targets. Ideal for teams with: - $25M–$500M+ in annual revenue - 1M+ monthly sessions - A mature martech stack (HubSpot, Marketo, Salesforce) - Limited engineering bandwidth but high retention goals - Web platforms with multi-step checkout or high SKU velocity - Existing or planned mobile apps Why Teams Choose PushEngage Unlike generic notification tools, PushEngage is designed around retention as a revenue function, not just messaging. Key outcomes customers see: - 12–25% uplift in recovery revenue - 15–40% increase in repeat purchases - Reduced CAC dependency by shifting growth to owned channels - Faster experimentation without dev involvement PushEngage puts retention ownership where it belongs — with growth and lifecycle teams — while giving leadership clear, measurable revenue impact. If your acquisition engine is already built and you’re ready to scale revenue more efficiently, PushEngage is the missing retention layer in your stack. **Average Rating:** 4.6/5.0 **Total Reviews:** 52 **How Do G2 Users Rate PushEngage?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind PushEngage?** - **Seller:** [Push Engage LLC ](https://www.g2.com/sellers/push-engage-llc) - **Year Founded:** 2016 - **HQ Location:** West Palm Beach, US - **Twitter:** @PushEngage (775 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pushengage/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Internet, Marketing and Advertising - **Company Size:** 74% Small-Business, 25% Mid-Market #### What Are PushEngage's Pros and Cons? **Pros:** - Features (3 reviews) - Notifications (3 reviews) - Campaign Management (1 reviews) - Customer Satisfaction (1 reviews) - Ease of Use (1 reviews) **Cons:** - Steep Learning Curve (1 reviews) ### What Do G2 Reviewers Say About PushEngage? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **robust customization and segmentation features** of PushEngage, enhancing targeted communication and engagement. - Users love the **customization and targeting of notifications** , enhancing engagement through tailored messaging and relevant updates. - Users love the **effective campaign management** tools in PushEngage, enhancing audience engagement and timely communication. - Users appreciate the **customer satisfaction** of PushEngage, ensuring messages reach those interested even without social media. - Users appreciate the **ease of use** of PushEngage, allowing effortless management of push notifications to engage their audience. **Cons:** - Users find the **steep learning curve** of PushEngage occasionally challenging, impacting their overall experience with the tool. #### What Are Recent G2 Reviews of PushEngage? **"[VERY GOOD!](https://www.g2.com/survey_responses/pushengage-review-10032275)"** **Rating:** 5.0/5.0 stars *— Daniel M.* [Read full review](https://www.g2.com/survey_responses/pushengage-review-10032275) --- **"[Great if off social media](https://www.g2.com/survey_responses/pushengage-review-10415730)"** **Rating:** 5.0/5.0 stars *— k W.* [Read full review](https://www.g2.com/survey_responses/pushengage-review-10415730) --- #### What Are G2 Users Discussing About PushEngage? - [What is a mobile push notification?](https://www.g2.com/discussions/pushengage-what-is-a-mobile-push-notification) - [Is PushEngage free?](https://www.g2.com/discussions/is-pushengage-free) - [How does PushEngage work?](https://www.g2.com/discussions/how-does-pushengage-work) - [What is PushEngage?](https://www.g2.com/discussions/what-is-pushengage) ### 2. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 401 **How Do G2 Users Rate Salesmsg?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Segmentation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Salesmsg?** - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** https://www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small-Business, 27% Mid-Market #### What Are Salesmsg's Pros and Cons? **Pros:** - Ease of Use (141 reviews) - Easy Communication (74 reviews) - Easy Integration (66 reviews) - Integrations (61 reviews) - Customer Support (55 reviews) **Cons:** - Missing Features (25 reviews) - Messaging Issues (22 reviews) - Sending Issues (17 reviews) - SMS Issues (17 reviews) - Slow Loading (16 reviews) ### What Do G2 Reviewers Say About Salesmsg? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. **Cons:** - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **"[Salesmsg’s Intuitive Interface Makes Getting Started Effortless](https://www.g2.com/survey_responses/salesmsg-review-12949481)"** **Rating:** 4.0/5.0 stars *— Hannah G.* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) --- **"[Easy-to-Navigate Platform with Regular Updates and Standout Support](https://www.g2.com/survey_responses/salesmsg-review-12509445)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) --- #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### 3. [Dexatel](https://www.g2.com/products/dexatel/reviews) Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Dexatel?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Dexatel?** - **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0) - **Company Website:** https://dexatel.com/ - **Year Founded:** 2015 - **HQ Location:** Tallinn, EE - **Twitter:** @dexatel (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dexatel-ou/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software - **Company Size:** 40% Mid-Market, 35% Small-Business #### What Are Dexatel's Pros and Cons? **Pros:** - API Integration (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) - Time Management (1 reviews) - Time-Saving (1 reviews) ### What Do G2 Reviewers Say About Dexatel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease and reliability** of Dexatel Verify, streamlining workflows and saving valuable time. - Users value the **ease of use** of Dexatel, as it streamlines workflows and enhances efficiency in verifying contacts. - Users appreciate the **reliability** of Dexatel, which streamlines workflows and saves significant time in verifying contacts. - Users appreciate the **time-saving efficiency** of Dexatel Verify, enhancing workflow and simplifying number verification tasks. - Users appreciate the **time-saving efficiency** of Dexatel, making workflows quicker and more reliable overall. #### What Are Recent G2 Reviews of Dexatel? **"[A Great Tool for Recovering Carts Driving repeat purchases](https://www.g2.com/survey_responses/dexatel-review-12995308)"** **Rating:** 5.0/5.0 stars *— Stuart S.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-12995308) --- **"[One platform for user Authentication, Notifications, and customer Engagement](https://www.g2.com/survey_responses/dexatel-review-13001300)"** **Rating:** 5.0/5.0 stars *— Mike B.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13001300) --- #### What Are G2 Users Discussing About Dexatel? - [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for) ### 4. [Pushwoosh](https://www.g2.com/products/pushwoosh/reviews) Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month. **Average Rating:** 4.4/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Pushwoosh?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Segmentation:** 9.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Pushwoosh?** - **Seller:** [Pushwoosh](https://www.g2.com/sellers/pushwoosh-4b60d935-61bc-4b1d-91d2-978b04bf83f6) - **Year Founded:** 2014 - **HQ Location:** Rockville, MD - **Twitter:** @Pushwoosh (893 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3733012/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 58% Small-Business, 32% Mid-Market #### What Are Pushwoosh's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (11 reviews) - Automation (7 reviews) - Journey Creation (7 reviews) - Easy Integration (6 reviews) **Cons:** - Reporting Issues (5 reviews) - Dashboard Issues (3 reviews) - Feature Improvements (3 reviews) - Not Intuitive (3 reviews) - Delays (2 reviews) ### What Do G2 Reviewers Say About Pushwoosh? *AI-generated summary from verified user reviews* **Pros:** - Users find Pushwoosh to be **incredibly easy to use** , simplifying campaign design and customer journey tracking efficiently. - Users highly value the **quick and responsive customer support** of Pushwoosh, enhancing their overall experience and reliability. - Users enjoy the **personalized automation workflows** of Pushwoosh, streamlining their marketing campaigns effectively. - Users value the **easy journey creation** tools, enabling personal and timely communication for improved engagement and retention. - Users find the **easy integration** of Pushwoosh simple and effective for diverse campaign needs and functionalities. **Cons:** - Users find the **reporting issues** in Pushwoosh lacking detail and lacking more analytical options for better insights. - Users are frustrated with the **poor dashboard performance** , lacking detailed analytics and a welcoming user interface. - Users feel that **feature improvements** are needed in analytics, tagging, and documentation for a better experience. - Users find the **interface unintuitive** , causing difficulty in discovering features and understanding statistics effectively. - Users experience **notification delays** in Pushwoosh, impacting timely information delivery and overall effectiveness. #### What Are Recent G2 Reviews of Pushwoosh? **"[Smooth Implementation and Responsive Support Team](https://www.g2.com/survey_responses/pushwoosh-review-12960182)"** **Rating:** 5.0/5.0 stars *— Diana T.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-12960182) --- **"[Fast integration, great team, and a platform that genuinely evolves](https://www.g2.com/survey_responses/pushwoosh-review-13036148)"** **Rating:** 5.0/5.0 stars *— Davit G.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-13036148) --- #### What Are G2 Users Discussing About Pushwoosh? - [What is a mobile push notification?](https://www.g2.com/discussions/pushwoosh-what-is-a-mobile-push-notification) - 1 comment - [What is the best push notification service?](https://www.g2.com/discussions/pushwoosh-what-is-the-best-push-notification-service) - [Is Pushwoosh free?](https://www.g2.com/discussions/is-pushwoosh-free) - 1 comment - [What is Pushwoosh?](https://www.g2.com/discussions/what-is-pushwoosh) - 1 comment ### 5. [Azure Notification Hubs](https://www.g2.com/products/azure-notification-hubs/reviews) Azure Notification Hubs is a massively scalable mobile push notification engine for quickly sending millions of notifications to iOS, Android, Windows, or Kindle devices, working with APNs (Apple Push Notification service), GCM (Google Cloud Messaging), WNS (Windows Push Notification Service), MPNS (Microsoft Push Notification Service), and more. **Average Rating:** 4.5/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Azure Notification Hubs?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 7.9/10 (Category avg: 9.0/10) - **Segmentation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Azure Notification Hubs?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 40% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Azure Notification Hubs? **"[Azure Notifications Hub](https://www.g2.com/survey_responses/azure-notification-hubs-review-8647517)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/azure-notification-hubs-review-8647517) --- **"[Azure Notification Hubs - Push Notifications](https://www.g2.com/survey_responses/azure-notification-hubs-review-4885658)"** **Rating:** 4.5/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/azure-notification-hubs-review-4885658) --- #### What Are G2 Users Discussing About Azure Notification Hubs? - [What is Hub notification?](https://www.g2.com/discussions/what-is-hub-notification) - [What is Azure push notification?](https://www.g2.com/discussions/what-is-azure-push-notification) - [What is SNS in Azure?](https://www.g2.com/discussions/what-is-sns-in-azure) - [What are notification hubs in Azure?](https://www.g2.com/discussions/what-are-notification-hubs-in-azure) ### 6. [Pushly](https://www.g2.com/products/pushly/reviews) Pushly is a push notification and audience engagement platform designed to help publishers, ecommerce retailers, brands, and in-app businesses re-engage users through a direct communication channel. As traditional search methods become less effective in driving return traffic, Pushly leverages AI-enhanced targeting based on real user behavior to create a powerful push notification tool for boosting engagement and generating measurable revenue from every interaction. This platform is particularly suited for premium publishers, high-growth e-commerce and retail brands, and leading in-app businesses. Pushly distinguishes itself in the market by focusing exclusively on audience engagement through push notifications, providing specialized expertise and support that broader marketing tools often lack. Its recognition on the Inc. 5000 list for three consecutive years underscores its effectiveness and reliability in the industry. Pushly's advanced audience segmentation capabilities allow businesses to go beyond basic targeting. By delivering highly personalized messages tied to user actions and preferences, organizations can ensure that their communications resonate with audiences at the most opportune moments. The platform supports both manual and automated push notification sending options, offering teams the flexibility to maintain control while optimizing efficiency. This adaptability enhances engagement across various campaigns, making it a versatile solution for diverse marketing strategies. Pushly's performance metrics highlight its effectiveness, with an average click-through rate of 10 percent, establishing it as a significant performance marketing channel. The streamlined implementation process enables businesses to start seeing results within weeks, making it a quick and impactful addition to any marketing mix. This rapid deployment allows organizations to capitalize on engagement opportunities without any delays. By fostering a direct line of communication with their audiences, Pushly empowers businesses to take ownership of their growth rather than relying on external platforms. This approach not only strengthens customer relationships but also contributes to sustainable long-term success. Notable brands such as Forbes and Ticketmaster utilize Pushly to maximize return on investment, deepen audience engagement, and cultivate their owned audiences in an increasingly competitive digital landscape. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Pushly?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.9/10) - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Pushly?** - **Seller:** [Pushly](https://www.g2.com/sellers/pushly) - **Company Website:** https://www.pushly.com - **Year Founded:** 2017 - **HQ Location:** Kansas City, US - **LinkedIn® Page:** https://www.linkedin.com/company/pushly/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Online Media - **Company Size:** 26% Small-Business, 18% Mid-Market #### What Are Pushly's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Customer Support (13 reviews) - Intuitive (12 reviews) - Helpful (9 reviews) - Experience (7 reviews) **Cons:** - Insufficient Features (8 reviews) - Missing Features (5 reviews) - Segmentation Issues (5 reviews) - Complex Reporting (4 reviews) - Learning Curve (4 reviews) ### What Do G2 Reviewers Say About Pushly? *AI-generated summary from verified user reviews* **Pros:** - Users find Pushly to be **extremely easy to use** , enabling quick implementation and efficient content management. - Users praise the **exceptional customer support** of Pushly, noting their dedication and willingness to help at every step. - Users find Pushly's **intuitive interface** makes writing and scheduling notifications easy, benefiting teams of all skill levels. - Users appreciate the **helpful and communicative Pushly team** , enhancing their experience through excellent support and insights. - Users find Pushly to be **user-friendly** and appreciate the team's quick, effective support, enhancing overall experience. **Cons:** - Users often mention **insufficient features** in Pushly, particularly regarding reporting and limited editing options for images. - Users find the **reporting features lacking** , desiring more detailed and user-friendly data access for better insights. - Users find **segmentation issues** frustrating, desiring improved reports and flexibility in audience management. - Users find the **complex reporting** process cumbersome, wishing for simpler, more accessible features and better performance metrics. - Users experience a **steep learning curve** with Pushly, making it challenging to fully utilize its features initially. #### What Are Recent G2 Reviews of Pushly? **"[Pushly is a platform that is quick-to-learn and has an extremely helpful team running it!](https://www.g2.com/survey_responses/pushly-review-12208366)"** **Rating:** 4.5/5.0 stars [Read full review](https://www.g2.com/survey_responses/pushly-review-12208366) --- **"[Intuitive and Reliable Platform, Perfect for New Users and Partner Onboarding](https://www.g2.com/survey_responses/pushly-review-11900647)"** **Rating:** 5.0/5.0 stars *— Connie S.* [Read full review](https://www.g2.com/survey_responses/pushly-review-11900647) --- #### What Are G2 Users Discussing About Pushly? - [What is Pushly used for?](https://www.g2.com/discussions/what-is-pushly-used-for) - 1 comment ### 7. [OnSolve Platform](https://www.g2.com/products/onsolve-platform/reviews) The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs. Use one, or any combination, of our award-winning products through every step of the critical event lifecycle: PREPARE with risk assessments, historical trends and statistics before anything even happens. DETECT threats early with accurate, focused alerts and impact assessments. ACTIVATE response teams by disseminating information needed to quickly mobilize. RECOVER faster with the right technology to better understand, handle and mitigate risk. The OnSolve suite of products are cloud-based and used to identify risk, communicate effectively and recover quickly from disruption: Risk Intelligence is powered by AI and supported by humans and gives you the information you need about potential threats to your people and operations. Mass Notification offers precision geo-targeted communications across multiple modalities for comprehensive crisis response. Incident Management provides the ability to initiate, collaborate and manage events posing disruption or harm to your people and operations – all from within one seamless experience. With an open architecture methodology, the OnSolve Platform can be integrated seamlessly into your existing environment. It's easily customizable and simple to use, and it’s backed by 24/7 software support experts. **Average Rating:** 4.4/5.0 **Total Reviews:** 15 **How Do G2 Users Rate OnSolve Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.9/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Segmentation:** 9.4/10 (Category avg: 8.5/10) **Who Is the Company Behind OnSolve Platform?** - **Seller:** [OnSolve](https://www.g2.com/sellers/onsolve) - **Year Founded:** 1998 - **HQ Location:** Alpharetta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) - **Phone:** +1 (858) 724 1200 **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are OnSolve Platform's Pros and Cons? **Pros:** - Alerting System (1 reviews) - Alert Management (1 reviews) - Alerts Management (1 reviews) - Communication Efficiency (1 reviews) - Customization (1 reviews) **Cons:** - Complex Configuration (1 reviews) - Complex Features (1 reviews) - Complexity (1 reviews) - Dashboard Issues (1 reviews) - Dashboard Usability (1 reviews) ### What Do G2 Reviewers Say About OnSolve Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **timely alert notifications** from OnSolve, enhancing communication and incident management within teams. - Users value the **real-time, customizable alerts** of OnSolve, enhancing response times during critical situations. - Users value the **effective alerts management** of OnSolve Platform, ensuring timely updates through SMS and email notifications. - Users value the **communication efficiency** of OnSolve Platform, enhancing timely updates and information management for the team. - Users value the **customizable alerts** on the OnSolve platform, which enhance responsiveness during critical events. **Cons:** - Users find the **complex configuration** of the OnSolve platform challenging, particularly with advanced features navigation. - Users find the **complex features** of OnSolve challenging, particularly when trying to navigate advanced options. - Users find the **documentation and guidance lacking clarity** , which adds to the overall complexity of the OnSolve Platform. - Users find the **dashboard issues** frustrating, with unclear documentation hindering effective navigation and organization. - Users find the **dashboard usability lacking** due to unclear documentation and limited navigation features. #### What Are Recent G2 Reviews of OnSolve Platform? **"[OnSolve is a reliable critical event management platform that delivers real-time alerts.](https://www.g2.com/survey_responses/onsolve-platform-review-10268281)"** **Rating:** 4.5/5.0 stars *— gagan p.* [Read full review](https://www.g2.com/survey_responses/onsolve-platform-review-10268281) --- **"[Efficient Alert Management and Timely Notifications for critical Incident tickets.](https://www.g2.com/survey_responses/onsolve-platform-review-12076803)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/onsolve-platform-review-12076803) --- #### What Are G2 Users Discussing About OnSolve Platform? - [What is OnSolve Critical Communications used for?](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) - 1 comment ### 8. [Segmentify](https://www.g2.com/products/segmentify/reviews) Segmentify is an AI-powered personalisation platform that helps eCommerce businesses improve customer experiences and increase conversions. Growth Solutions Boosts conversions and retention with personalised recommendations, engagement campaigns, and upsell strategies. Search and Discovery Enhances shopping with personalised search, dynamic filtering, and product discovery. Channel Marketing Drives multi-channel segmented engagement via email, push notifications. **Average Rating:** 4.7/5.0 **Total Reviews:** 69 **How Do G2 Users Rate Segmentify?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Segmentify?** - **Seller:** [Segmentify](https://www.g2.com/sellers/segmentify) - **Year Founded:** 2015 - **HQ Location:** London, England - **Twitter:** @segmentify (1,836 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5213969/ (68 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 52% Small-Business, 36% Mid-Market #### What Are Segmentify's Pros and Cons? **Pros:** - Sales Growth (5 reviews) - Automation (4 reviews) - Customer Engagement (4 reviews) - Customer Support (4 reviews) - Helpful (4 reviews) **Cons:** - Data Management Issues (1 reviews) - Expensive (1 reviews) - High Subscription Costs (1 reviews) - Poor Customer Support (1 reviews) - Slow Loading (1 reviews) ### What Do G2 Reviewers Say About Segmentify? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent support and tools** from Segmentify that significantly boost sales and site performance. - Users commend the **exceptional automation** provided by Segmentify, enhancing efficiency and performance while receiving fantastic support. - Users value the **exceptional customer engagement** of Segmentify, enhancing site performance and overall sales effectiveness. - Users praise the **responsive customer support** from Segmentify, noting their helpfulness and quick problem resolution. - Users praise the **helpful support** from Segmentify, noting quick resolutions and valuable tips for improvement. **Cons:** - Users often experience **data alignment issues** with Segmentify that hinder effective management and insights. - Users find Segmentify's **costs prohibitively high** , making it challenging for smaller businesses to adopt the service. - Users find the **subscription costs too high** , impacting affordability and overall value for their business needs. - Users have faced **poor customer support** , though some improvements have been noted thanks to specific team members. - Users often face **slow loading times** with Segmentify widgets, leading to a frustrating experience and uncertainty for customers. #### What Are Recent G2 Reviews of Segmentify? **"[Excellent help, easy to understand UI and loads of functionallity](https://www.g2.com/survey_responses/segmentify-review-10711966)"** **Rating:** 5.0/5.0 stars *— Peter O.* [Read full review](https://www.g2.com/survey_responses/segmentify-review-10711966) --- **"[The Smartest Way to Understand and Engage Your Customers – Just Like We Do at Egeye Dönüş](https://www.g2.com/survey_responses/segmentify-review-11404355)"** **Rating:** 5.0/5.0 stars *— Ahmet C.* [Read full review](https://www.g2.com/survey_responses/segmentify-review-11404355) --- #### What Are G2 Users Discussing About Segmentify? - [What is Segmentify used for?](https://www.g2.com/discussions/what-is-segmentify-used-for) ### 9. [Thena](https://www.g2.com/products/thena/reviews) Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly. **Average Rating:** 4.9/5.0 **Total Reviews:** 65 **How Do G2 Users Rate Thena?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.6/10 (Category avg: 8.9/10) - **Ease of Use:** 9.6/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Thena?** - **Seller:** [Thena](https://www.g2.com/sellers/thena) - **Year Founded:** 2022 - **HQ Location:** Palo Alto , California - **Twitter:** @thenaplatform (540 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/thena-platform (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 58% Small-Business, 38% Mid-Market #### What Are Thena's Pros and Cons? **Pros:** - Case Management (3 reviews) - Efficiency (3 reviews) - Ticket Management (3 reviews) - Customer Satisfaction (2 reviews) - Integrations (2 reviews) **Cons:** - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Missing Features (1 reviews) - Platform Limitations (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Thena? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate Thena for its **efficient case management** , enhancing customer interactions and streamlining support processes. - Users appreciate the **efficiency** of Thena for managing customer interactions and improving communication between departments. - Users find Thena's **intuitive ticket management** enhances communication and streamlines customer support across departments. - Users value **customer satisfaction** achieved through Thena's efficient management and streamlined support processes. - Users appreciate the **seamless integrations** of Thena with Slack, enhancing customer support and agile workflows significantly. **Cons:** - Users notice the **limited platform support** of Thena, as it doesn't cater to all messaging services effectively. - Users find **limited platform support** with Thena, making it challenging for those using other communication tools. - Users find Thena's **limited platform support** an issue, especially if they use platforms like Discord or WhatsApp. - Users note **limited platform support** , making Thena less suitable for those using alternative communication tools. - Users experience **poor customer support** , finding it difficult to access assistance for their queries and concerns. #### What Are Recent G2 Reviews of Thena? **"[Smooth](https://www.g2.com/survey_responses/thena-review-10020456)"** **Rating:** 5.0/5.0 stars *— Matthew B.* [Read full review](https://www.g2.com/survey_responses/thena-review-10020456) --- **"[Thena helped us Tame Wild-Wild-West Slack Support](https://www.g2.com/survey_responses/thena-review-10569376)"** **Rating:** 5.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/thena-review-10569376) --- ### 10. [Relay Network](https://www.g2.com/products/relay-network/reviews) Relay is a secure content delivery channel that enables enterprises to reach and drive customers to action through a personalized, mobile experience, without requiring a login or download. By combining SMS with feed technology, Relay delivers tailored, action-oriented content directly to each customer in a scrolling feed, driving better outcomes across industries like healthcare, financial services, insurance, and life sciences. **Average Rating:** 4.3/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Relay Network?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.9/10) - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Segmentation:** 8.8/10 (Category avg: 8.5/10) **Who Is the Company Behind Relay Network?** - **Seller:** [Relay Network](https://www.g2.com/sellers/relay-network) - **Company Website:** https://www.relaynetwork.com - **Year Founded:** 2010 - **HQ Location:** Radnor, PA - **LinkedIn® Page:** https://www.linkedin.com/company/842135/ (107 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Pharmaceuticals - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are Relay Network's Pros and Cons? **Pros:** - Customer Support (6 reviews) - Helpful (5 reviews) - Customer Satisfaction (4 reviews) - Communication (3 reviews) - Communication Efficiency (3 reviews) **Cons:** - Missing Features (4 reviews) - Incomplete Data (2 reviews) - Insufficient Features (2 reviews) - Not User-Friendly (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Relay Network? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** from Relay Network, enhancing their overall experience and engagement with the platform. - Users value the **responsive support and strategic advice** from Relay Network's team, enhancing customer engagement and experience. - Users commend Relay Network for its **exceptional customer support** , enhancing their engagement and overall experience with the platform. - Users value Relay Network for its **responsive communication and strategic support** , enhancing customer engagement and experience. - Users value Relay Network for its **communication efficiency** , enhancing customer engagement with timely and personalized messaging. **Cons:** - Users find that Relay Network has **missing features** which hinder customization, data collection, and overall functionality. - Users face challenges with **incomplete data** , leading to reliance on customer support and inaccurate engagement metrics. - Users find the **insufficient features** of Relay Network limiting, complicating tasks like report creation and data management. - Users find Relay Network **not user-friendly** , citing difficulties in report creation and reliance on customer service for adjustments. - Users express concerns about **poor customer support** , hindering quick issue resolution and efficiency in using Relay features. #### What Are Recent G2 Reviews of Relay Network? **"[Great platform with amazing people, but some room for improvement](https://www.g2.com/survey_responses/relay-network-review-11753592)"** **Rating:** 4.0/5.0 stars *— Lacey B.* [Read full review](https://www.g2.com/survey_responses/relay-network-review-11753592) --- **"[Excellent Hands-On Support from Our Client Success Director](https://www.g2.com/survey_responses/relay-network-review-11808218)"** **Rating:** 4.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/relay-network-review-11808218) --- #### What Are G2 Users Discussing About Relay Network? - [What is Relay Network used for?](https://www.g2.com/discussions/what-is-relay-network-used-for) ### 11. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth. **Average Rating:** 4.1/5.0 **Total Reviews:** 604 **How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.9/10) - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?** - **Seller:** [Five9](https://www.g2.com/sellers/five9) - **Company Website:** https://www.Five9.com - **Year Founded:** 2001 - **HQ Location:** San Ramon, CA - **Twitter:** @Five9 (14,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16827/ (3,058 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Manager - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 56% Mid-Market, 23% Small-Business #### What Are Five9 Intelligent Cloud Contact Center Platform's Pros and Cons? **Pros:** - Ease of Use (131 reviews) - Customer Support (89 reviews) - Helpful (88 reviews) - Features (78 reviews) - Efficiency (64 reviews) **Cons:** - Call Issues (46 reviews) - Missing Features (41 reviews) - Complexity (35 reviews) - Technical Issues (33 reviews) - Poor Customer Support (31 reviews) ### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Five9, finding it simple to navigate and easy to implement. - Users praise the **responsive customer support** of Five9, highlighting its priority in addressing concerns promptly. - Users value the **exceptional customer service** of Five9, highlighting responsiveness and helpfulness in their experience. - Users appreciate the **responsive and helpful support** from Five9, enhancing their overall experience and integration capabilities. - Users value the **efficiency** of Five9, benefiting from impressive features that enhance customer interactions and productivity monitoring. **Cons:** - Users face **call issues** that hinder accurate reporting and performance assessment, complicating the contact center experience. - Users note **missing features** like a modern UI and efficient search options, impacting usability and functionality. - Users find the **complexity** of Five9's interface and reporting features to be quite challenging and confusing. - Users report **technical issues** with Five9, including slow support responses and occasional glitches disrupting service. - Users report that **poor customer support** leads to frustrating delays and challenges in issue resolution and setup. #### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform? **"[User-Friendly Platform with Excellent Agent Support](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794)"** **Rating:** 5.0/5.0 stars *— Kimika W.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794) --- **"[Fast, Intuitive Web-Based Platform with Reliable Support](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)"** **Rating:** 5.0/5.0 stars *— Aldo O.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120) --- #### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform? - [What is Five9 used for?](https://www.g2.com/discussions/five9-what-is-five9-used-for) - 2 comments - [What is Five9 used for?](https://www.g2.com/discussions/what-is-five9-used-for) - 1 comment - [What is the best call center software?](https://www.g2.com/discussions/what-is-the-best-call-center-software) - [How much is five9 cost?](https://www.g2.com/discussions/how-much-is-five9-cost) - [Does five9 have a mobile app?](https://www.g2.com/discussions/does-five9-have-a-mobile-app) - 2 comments ### 12. [Commio](https://www.g2.com/products/commio/reviews) Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Commio?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.9/10) - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Segmentation:** 7.8/10 (Category avg: 8.5/10) **Who Is the Company Behind Commio?** - **Seller:** [Commio](https://www.g2.com/sellers/commio) - **Year Founded:** 2009 - **HQ Location:** Raleigh, NC - **Twitter:** @thinqing (660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1911079/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 73% Small-Business, 21% Mid-Market #### What Are Recent G2 Reviews of Commio? **"[Easy and Intelligent](https://www.g2.com/survey_responses/commio-review-8943161)"** **Rating:** 5.0/5.0 stars *— Nancie S.* [Read full review](https://www.g2.com/survey_responses/commio-review-8943161) --- **"[ThinQ/Commio - A Company That's On The Move](https://www.g2.com/survey_responses/commio-review-6564640)"** **Rating:** 5.0/5.0 stars *— Bob Z.* [Read full review](https://www.g2.com/survey_responses/commio-review-6564640) --- #### What Are G2 Users Discussing About Commio? - [What is thinQ by Commio used for?](https://www.g2.com/discussions/what-is-thinq-by-commio-used-for) ### 13. [Hiplink](https://www.g2.com/products/hiplink/reviews) HipLink is a web-based notification software platform for both emergency and operational alerting. It can work as a stand-alone system or integrate with virtually any software as an automated alert notification component. The system gives organizations the ability to send 2-way messages to any device extremely reliably with real-time reports for full tracking. Our delivery methods include reliable, 2-way SMS text and voice alerts, pagers, desktops and includes support for carrier enterprise-grade products and more. HipLink Mobile is an app that provides encrypted real-time communication that is HIPAA and CJIS Compliant and FirstNet Certified™. Advanced features are supported such as a dedicated Inbox, override silent and DnD settings, persistent messaging, and features for 3rd party system access. For integration, HipLink has the broadest array of APIs and gateways that give the ability to integrate for automatic alerts from any backend system, either hardware or software. There are powerful group features for messaging for full broadcast or other groups based on schedule, priority, or rotation. Other strengths include HipLink’s full two-way support with responses from the phones shown in the reports, a granular permissioning structure for system access, and special features for securing the application. Headquartered in the heart of Silicon Valley CA, HipLink has provided services for over 25 years and its customers include organizations in public safety, healthcare, utilities, transportation, financial, corporate enterprise, education, and others. The company is dedicated to providing superior solutions with unparalleled technology always putting the customer service first and foremost. Founded by Pamela LaPine, HipLink is an WBENC certified WOB. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Hiplink?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Segmentation:** 9.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Hiplink?** - **Seller:** [HipLink Software](https://www.g2.com/sellers/hiplink-software) - **Year Founded:** 1993 - **HQ Location:** Los Gatos, California - **Twitter:** @HipLink (170 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hiplink/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Public Safety, Law Enforcement - **Company Size:** 56% Mid-Market, 31% Small-Business #### What Are Hiplink's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Notifications (3 reviews) - Scalability (3 reviews) - Alerting System (2 reviews) - Communication (2 reviews) **Cons:** - Customization Difficulty (1 reviews) - Difficult Navigation (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Hiplink? *AI-generated summary from verified user reviews* **Pros:** - Users value the **rapid and effective customer support** from Hiplink, enhancing their overall experience and efficiency. - Users value the **automated notifications** offered by HipLink, enhancing efficiency for first responders and agencies. - Users value the **scalability** of Hiplink, seamlessly connecting with numerous affiliates and enhancing communication efficiency. - Users find Hiplink's **reliable alerting system** essential for timely notifications, enhancing coordination among first responders and agencies. - Users value the **effective communication** capabilities of Hiplink, enhancing notifications for first responders and agencies. **Cons:** - Users find the **customization process challenging** , requiring significant time and collaboration to fully implement Hiplink effectively. - Users find the **difficult navigation** of Hiplink requires extensive setup and collaboration before achieving ease of use. - Users find the **difficult setup** of Hiplink requires extensive communication and time before successful implementation. #### What Are Recent G2 Reviews of Hiplink? **"[HipLink is for every situation](https://www.g2.com/survey_responses/hiplink-review-10757926)"** **Rating:** 5.0/5.0 stars *— Regina C.* [Read full review](https://www.g2.com/survey_responses/hiplink-review-10757926) --- **"[Hiplink is awesome!](https://www.g2.com/survey_responses/hiplink-review-10705888)"** **Rating:** 5.0/5.0 stars *— Shawn I.* [Read full review](https://www.g2.com/survey_responses/hiplink-review-10705888) --- #### What Are G2 Users Discussing About Hiplink? - [What is HipLink used for?](https://www.g2.com/discussions/what-is-hiplink-used-for) ### 14. [Acqueon](https://www.g2.com/products/acqueon/reviews) Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships. **Average Rating:** 4.2/5.0 **Total Reviews:** 70 **How Do G2 Users Rate Acqueon?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.9/10) - **Ease of Use:** 8.0/10 (Category avg: 9.0/10) - **Segmentation:** 7.5/10 (Category avg: 8.5/10) **Who Is the Company Behind Acqueon?** - **Seller:** [Acqueon Technologies Inc.](https://www.g2.com/sellers/acqueon-technologies-inc) - **Year Founded:** 2019 - **HQ Location:** Dallas, Texas - **Twitter:** @Acqueon (489 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/acqueon/ (228 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Insurance - **Company Size:** 59% Enterprise, 30% Mid-Market #### What Are Acqueon's Pros and Cons? **Pros:** - Helpful (7 reviews) - Customer Support (6 reviews) - Ease of Use (4 reviews) - Integrations (4 reviews) - Customer Satisfaction (3 reviews) **Cons:** - Limited Customization (3 reviews) - Technical Issues (3 reviews) - Expensive (2 reviews) - Integration Issues (2 reviews) - Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Acqueon? *AI-generated summary from verified user reviews* **Pros:** - Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. - Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. - Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. - Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. - Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. **Cons:** - Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. - Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. - Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. - Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. - Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. #### What Are Recent G2 Reviews of Acqueon? **"[Tawuniya LCM Implementation](https://www.g2.com/survey_responses/acqueon-review-11387133)"** **Rating:** 5.0/5.0 stars *— Dina E.* [Read full review](https://www.g2.com/survey_responses/acqueon-review-11387133) --- **"[Good partner to work with.](https://www.g2.com/survey_responses/acqueon-review-11408403)"** **Rating:** 4.0/5.0 stars *— Farid K.* [Read full review](https://www.g2.com/survey_responses/acqueon-review-11408403) --- #### What Are G2 Users Discussing About Acqueon? - [What is Acqueon used for?](https://www.g2.com/discussions/what-is-acqueon-used-for) ### 15. [Pingram (previously NotificationAPI)](https://www.g2.com/products/pingram-previously-notificationapi/reviews) A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance. Supports: Emails, In-App, SMS, Voice, Mobile Push, Web (Browser) Push **Average Rating:** 4.7/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Pingram (previously NotificationAPI)?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.6/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Segmentation:** 7.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Pingram (previously NotificationAPI)?** - **Seller:** [Pingram](https://www.g2.com/sellers/pingram) - **Year Founded:** 2020 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/notificationapi/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 75% Small-Business, 15% Mid-Market #### What Are Pingram (previously NotificationAPI)'s Pros and Cons? **Pros:** - Notifications (12 reviews) - Customer Support (5 reviews) - API Integration (4 reviews) - Ease of Use (4 reviews) - Easy Setup (4 reviews) **Cons:** - Expensive (2 reviews) - Notification Issues (2 reviews) - Pricing Issues (2 reviews) - Slow Loading (2 reviews) - API Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Pingram (previously NotificationAPI)? *AI-generated summary from verified user reviews* **Pros:** - Users love the **real-time alerts** from Pingram, enhancing monitoring and application performance easily and efficiently. - Users highlight the **responsive customer support** of Pingram, ensuring swift assistance and a seamless experience. - Users appreciate the **API integration** of Pingram, streamlining notification management and saving valuable engineering time. - Users appreciate the **ease of use** of Pingram, which simplifies the setup of push notification campaigns for everyone. - Users value the **easy setup** of Pingram, allowing quick implementation and smooth operation within an hour. **Cons:** - Users find the **pricing adds up quickly** as they scale, expressing a desire for more affordable options. - Users experience **notification delays** and occasional issues requiring refreshes, impacting their overall workflow. - Users feel that **pricing adds up quickly** , making it expensive for smaller teams or startups to scale effectively. - Users experience **slow loading times** for notifications, requiring refreshing and caching efforts to improve responsiveness. - Users face **API integration issues** due to limited support for production and sandbox environments in Pingram. #### What Are Recent G2 Reviews of Pingram (previously NotificationAPI)? **"[Effortless Integration, Generous Free Tier](https://www.g2.com/survey_responses/pingram-previously-notificationapi-review-12477650)"** **Rating:** 5.0/5.0 stars *— Dipesh D.* [Read full review](https://www.g2.com/survey_responses/pingram-previously-notificationapi-review-12477650) --- **"[One API for all your notification channels, and it just works](https://www.g2.com/survey_responses/pingram-previously-notificationapi-review-12533410)"** **Rating:** 5.0/5.0 stars *— Taimur A.* [Read full review](https://www.g2.com/survey_responses/pingram-previously-notificationapi-review-12533410) --- ### 16. [Pushnami](https://www.g2.com/products/pushnami/reviews) Pushnami is the leading push notification platform built for marketers. Our easy-to-use platform takes less than 5 minutes to set up -- yep, you can capture a subscriber and send a notification in less than the time it takes to make a pot of coffee. Pushnami supports mobile and web push notifications, email marketing, and we offer our own native push ad network, allowing businesses to capture subscribers (with no email address or phone number required by the user), intelligently market to them, gain new traffic sources, and grow their revenue. Pushnami sends over 1 billion push notifications daily and is trusted by over 20,000 global websites, apps, and online stores. **Average Rating:** 5.0/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Pushnami?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) **Who Is the Company Behind Pushnami?** - **Seller:** [Pushnami](https://www.g2.com/sellers/pushnami) - **Year Founded:** 2017 - **HQ Location:** Austin, Texas - **Twitter:** @pushnami (232 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pushnami/ (31 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 71% Small-Business, 29% Mid-Market #### What Are Recent G2 Reviews of Pushnami? **"[Puhnami saved our business!](https://www.g2.com/survey_responses/pushnami-review-4473381)"** **Rating:** 5.0/5.0 stars *— Wayne R.* [Read full review](https://www.g2.com/survey_responses/pushnami-review-4473381) --- **"[Well developed Push Monetization platform with excellent workforce.](https://www.g2.com/survey_responses/pushnami-review-4491006)"** **Rating:** 5.0/5.0 stars *— Kevin B.* [Read full review](https://www.g2.com/survey_responses/pushnami-review-4491006) --- #### What Are G2 Users Discussing About Pushnami? - [What is Pushnami used for?](https://www.g2.com/discussions/what-is-pushnami-used-for) ### 17. [8x8 Contact Center](https://www.g2.com/products/8x8-contact-center/reviews) 8x8 Contact Center is a cloud-based, AI-powered platform designed to unify and streamline customer support across voice, chat, email, video, SMS, RCS, messaging apps, and social media channels. It empowers organizations with intelligent self-service automation, real-time guidance and analytics, and deep CRM integrations to elevate customer experience (CX) and boost operational efficiency. The solution supports seamless omnichannel engagement, enabling agents to deliver consistent, personalized service from a single interface. With enterprise-grade security and PCI-certified payments, 8x8 Contact Center aids in compliance while helping businesses scale with agility. Its flexibility and advanced insights make it ideal for modernizing legacy systems and optimizing customer support operations. Core Features & Functionality include: Omnichannel Routing Voice, email, web chat, SMS, video, Facebook Messenger, WhatsApp, Viber, RCS, and additional social media like X, YouTube, Instagram, and more via Meltwater. Blended interactions with individual agents handling up to 13 interactions at once. Web chat with real-time translation and customizable agent avatars. Email routing and templates. Co-browsing and secure payment handling via SMS or email. Agent and Supervisor Workspaces Unified interface with voice, chat, email, one-way video, RCS, social media, WhatsApp, Facebook Messenger, Viber, and SMS handling. Embedded softphone with customizable ringtones per channel. Support for Microsoft Teams chat and presence sync. Transfer calls to external contacts and queues. Intelligent routing, wrap-up codes, and campaign call handling. Real-time queue and agent monitoring for supervisors. Mobile supervisor app for oversight on the go. Interaction Retrieval Widget with bulk download and quick access to AI summaries, voicemails, and more. Customizable drag-and-drop widgets to tailor the workspace experience. AI & Automation Native and third-party AI (custom LLMs supported). AI summaries (real-time voice summarizations and post-call). Intelligent Customer Assistant (voice + digital self service). AI voice directory, predictive AI dialer. Real-time chat and text-to-speech translation. Queue, Agent & Call Management Queued callback, skills-based routing, CRM data-based routing. Direct Agent Routing (DAR), warm/cold transfer, whisper messages. Answer Machine Detection (AMD), call dispositioning, recording access. Channel setup (voice, SMS, chat, email, social). Agent roles, groups, schedules, whisper messages. Enhanced scripting (IVR, chat, email), callbacks, surveys. Campaign & Dialing Tools 8x8 Auto Dialer: predictive, progressive, preview modes. Regal.io integration for advanced segmentation, omnichannel outbound, behavior-based triggers. Campaign scheduling, retries, DNC filtering, Telephone Preference Service (TPS) or Corporate Telephone Preference Service (CTPS) filtering, Carrier Call Blocking (CCB) filtering, pre-recorded voicemail drop, automatic machine detection (AMD). CRM Integrations Native integrations with Salesforce, MS Dynamics, Zendesk, NetSuite. Features include screen pop, click-to-dial, interaction logging, transfers, voicemail, status management. 8x8 Native CRM to manage customers, cases, follow-ups, and tasks. Auto-log interactions, use API for external access. Reporting & Analytics Unified dashboards, real-time KPIs, interaction journey visualizations across channels. Report templates like Interaction Journey Report, Queue Interaction Summary, Agent Interactions Summary, Interactions Details Report, and more. Exportable metrics, SLA tracking, historical interaction access. Security & Compliance IP whitelisting, granular admin roles. OAuth2 for email, SSO with ADFS and Azure AD. Payment Card Industry Compliance Meeting and Call Recording Storage E911/999 Emergency Services Privacy Compliance W3C Web Content Accessibility Guidelines (WCAG) STIR/SHAKEN Compliance Health Insurance Portability and Accountability Act (HIPAA) Strategic Partner Integrations SpinSci for Healthcare Patient Assist: Real-time EHR integration, screen pop, context-aware routing. Prebuilt workflows for authentication, reporting, click-to-call. Omnichannel support with SSO. Patient Engage: Appointment scheduling, refill requests, bill pay, surveys. PCI support, multi-language, and password reset functionality. MNET for Financial Services CoreAccess+: Real-time core banking system access. Secure funds transfer, fraud alerts, screen pop authentication. CRM/workflow integration with no PII storage. Regal.io for Advanced Outbound Campaigns Behavior-based outreach triggers. Predictive dialing and personalized agent experiences. Integration with journey/CRM data for unified analytics. CallCabinet for Compliant Call Recording Compliant call recording for for voice, video and screen sharing Unlimited audio storage and 256-bit AES rotating encryption Advanced playback & tagging Cloud, hybrid, premise deployments **Average Rating:** 4.1/5.0 **Total Reviews:** 244 **How Do G2 Users Rate 8x8 Contact Center?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind 8x8 Contact Center?** - **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Company Website:** https://www.8x8.com - **Year Founded:** 1987 - **HQ Location:** San Jose, CA - **Twitter:** @8x8 (11,056 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8x8 (2,811 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 54% Mid-Market, 36% Small-Business #### What Are 8x8 Contact Center's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Helpful (26 reviews) - Customer Support (24 reviews) - Features (19 reviews) - Efficiency (17 reviews) **Cons:** - Missing Features (11 reviews) - Poor Customer Support (11 reviews) - Call Management (7 reviews) - Complexity (7 reviews) - Integration Issues (7 reviews) ### What Do G2 Reviewers Say About 8x8 Contact Center? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use and implementation** of 8x8 Contact Center, enhancing operational efficiency and communication. - Users commend the **helpful customer support** of 8x8 Contact Center, ensuring quick assistance and satisfaction. - Users value the **responsive customer support** of 8x8 Contact Center, appreciating their quick and helpful assistance. - Users value the **omnichannel support** and analytics of 8x8 Contact Center, enhancing customer interaction and service efficiency. - Users value the **efficiency** of 8x8 Contact Center, enhancing customer service and operational scalability seamlessly. **Cons:** - Users find the **missing features** of 8x8 Contact Center limiting, hindering effective administration and user experience. - Users express frustration with **poor customer support** , highlighting unhelpful chatbots and lack of effective administration. - Users find the **call management process cumbersome** , struggling with multiple platforms and complex settings. - Users find the **complexity** of the 8x8 Contact Center settings frustrating, impacting usability and admin efficiency. - Users express frustration over **integration issues** with Zoho ERP and other call center services, complicating their experience. #### What Are Recent G2 Reviews of 8x8 Contact Center? **"[Feature-Rich, Easy-to-Use Contact Center with Streamlined Onboarding and CRM Integration](https://www.g2.com/survey_responses/8x8-contact-center-review-13085758)"** **Rating:** 5.0/5.0 stars *— William N.* [Read full review](https://www.g2.com/survey_responses/8x8-contact-center-review-13085758) --- **"[Efficient Service with Personable Support, AI Needs Improvement](https://www.g2.com/survey_responses/8x8-contact-center-review-12915729)"** **Rating:** 4.0/5.0 stars *— Sam C.* [Read full review](https://www.g2.com/survey_responses/8x8-contact-center-review-12915729) --- #### What Are G2 Users Discussing About 8x8 Contact Center? - [What is 8x8 Contact Center used for?](https://www.g2.com/discussions/what-is-8x8-contact-center-used-for) ### 18. [Engagely](https://www.g2.com/products/engagely/reviews) engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries **Average Rating:** 4.3/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Engagely?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.9/10) - **Ease of Use:** 8.6/10 (Category avg: 9.0/10) - **Segmentation:** 0.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Engagely?** - **Seller:** [Engagely.ai](https://www.g2.com/sellers/engagely-ai) - **Year Founded:** 2012 - **HQ Location:** Watford - **Twitter:** @engagelyai (56 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/engagelyai/ (74 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 37% Small-Business, 32% Mid-Market #### What Are Engagely's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Knowledge Base (1 reviews) - Response Time (1 reviews) ### What Do G2 Reviewers Say About Engagely? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Engagely, enabling quick content management and efficient training material updates. - Users value the **efficiency** of Engagely, noting quick responses and easy content management for training materials. - Users find Engagely's **ease of use and content management** to enhance smarter, quicker responses for end users. - Users value the **user-friendly knowledge base** of Engagely, facilitating efficient content management and fast responses. - Users appreciate the **smart and quick responses** provided by Engagely, enhancing their overall experience effortlessly. #### What Are Recent G2 Reviews of Engagely? **"[Futuristic conversational AI platform for excellent customer support](https://www.g2.com/survey_responses/engagely-review-5366148)"** **Rating:** 5.0/5.0 stars *— Vivek V.* [Read full review](https://www.g2.com/survey_responses/engagely-review-5366148) --- **"[Easy to use and manage Knowledge base contents](https://www.g2.com/survey_responses/engagely-review-8837681)"** **Rating:** 4.5/5.0 stars *— Narayanmoorthy R.* [Read full review](https://www.g2.com/survey_responses/engagely-review-8837681) --- #### What Are G2 Users Discussing About Engagely? - [What is Engagely.ai used for?](https://www.g2.com/discussions/what-is-engagely-ai-used-for) ### 19. [Gallabox](https://www.g2.com/products/gallabox/reviews) Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth. Designed for conversation-led businesses, Gallabox serves teams across industries such as real estate, education, healthcare, travel, financial services, e-commerce, automotive and professional services. The platform is especially useful for businesses that receive a high volume of customer inquiries across multiple channels and need a reliable way to respond quickly, qualify intent and move customers toward the next step. With its shared team inbox, AI-powered automation and conversation history, Gallabox helps sales, marketing and support teams collaborate more effectively and ensure that no high-intent customer interaction is missed. Gallabox enables businesses to deploy AI agents that can answer common questions, qualify leads, capture customer details, book appointments, trigger follow-ups and hand over conversations to the right team member with context. These AI agents work alongside human teams, helping them reduce repetitive work while staying focused on high-value conversations. Businesses can automate key customer journeys, including Click-to-WhatsApp lead capture, Instagram DM responses, web chat inquiries, voice follow-ups, drip campaigns, broadcasts, appointment reminders, payment nudges and post-purchase engagement. A key strength of Gallabox is its ability to connect customer conversations with the tools businesses already use. The platform integrates with CRMs, payment systems, calendars, marketing tools, commerce platforms and automation workflows, including tools such as Zoho CRM, HubSpot, Shopify, WooCommerce, Razorpay, Google Calendar, Calendly, Zapier and more. These integrations help businesses sync customer data, route conversations, update lead stages, collect payments, track campaign performance and maintain continuity across the customer journey. Gallabox is built for businesses that want more than a messaging tool. It gives customer-facing teams the speed, structure and visibility they need to manage conversations across channels, automate repetitive workflows and improve conversion outcomes. By combining AI agents, omnichannel engagement, shared team collaboration and integrations in one platform, Gallabox helps businesses respond faster, qualify better and create more connected customer experiences from first inquiry to conversion and beyond. **Average Rating:** 4.6/5.0 **Total Reviews:** 164 **How Do G2 Users Rate Gallabox?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.9/10) - **Ease of Use:** 9.0/10 (Category avg: 9.0/10) - **Segmentation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Gallabox?** - **Seller:** [MangoLeap](https://www.g2.com/sellers/mangoleap) - **Company Website:** https://gallabox.com/ - **Year Founded:** 2020 - **HQ Location:** Chennai, IN - **Twitter:** @gallabox (147 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gallabox/ (91 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Education Management, Apparel & Fashion - **Company Size:** 73% Small-Business, 21% Mid-Market #### What Are Gallabox's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Automation (5 reviews) - Customer Support (5 reviews) - Integrations (5 reviews) - Easy Integrations (4 reviews) **Cons:** - Dashboard Issues (2 reviews) - Inadequate Reporting (2 reviews) - Limited Customization (2 reviews) - Limited Training Resources (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Gallabox? *AI-generated summary from verified user reviews* **Pros:** - Users find Gallabox to be **intuitive and easy to set up** , making customer communication management seamless and effective. - Users highlight the **automation features** of Gallabox, enhancing communication efficiency and streamlining their workflows effectively. - Users commend Gallabox for its **excellent customer support** and effective integration capabilities that enhance team communication. - Users love the **seamless integrations** of Gallabox, enhancing team collaboration and efficiency in managing WhatsApp communications. - Users highlight the **easy integrations** of Gallabox, facilitating seamless connections with tools like HubSpot for improved communication. **Cons:** - Users find the **reporting and analytics dashboard limited** , lacking essential insights for effective communication management. - Users find the **reporting features inadequate** , limiting insights on performance and response metrics, which hinders optimization. - Users desire more **customization options** in Gallabox templates for a tailored experience that meets their specific needs. - Users note **limited training resources** for bots, impacting their effectiveness and requiring more support for setup. - Users find **customer support unsatisfactory** , citing poor response times and a lack of helpful documentation for troubleshooting. #### What Are Recent G2 Reviews of Gallabox? **"[Gallabox Makes WhatsApp Customer Conversations Fast, Organized, and Efficient](https://www.g2.com/survey_responses/gallabox-review-12510483)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/gallabox-review-12510483) --- **"[Gallabox is working great for us](https://www.g2.com/survey_responses/gallabox-review-11460896)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/gallabox-review-11460896) --- ### 20. [NetSupport Notify](https://www.g2.com/products/netsupport-notify/reviews) Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifications – sending them to desktop users across the organisation, those working remotely on school/work devices, those who are currently offline, and even to large information panels in halls and foyers. It provides a welcome backup for existing technology failures (such as e-mail) and provides a perfect way to support risk assessments and support your health and social distancing communication – for example, reminding users to use hand sanitiser or to maintain group bubbles. Alerts automatically take screen focus, meaning they can’t be hidden, ignored or saved for later. The notifications can even be targeted to select groups and scheduled for maximum impact. Scaling to the largest of schools/businesses with multiple sites, NetSupport Notify also provides real-time status of notifications and acknowledgements − as well as delivering pre-scheduled alerts. When creating notifications you can use shortcuts for easy customisations, plus notifications include the names of the sender so users can better understand the nature of the message. Simple to implement and use, and with fast and reliable alerts, NetSupport Notify helps ensure staff (and students) instantly have the information they need to work effectively and stay safe in any emergency situation. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **How Do G2 Users Rate NetSupport Notify?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind NetSupport Notify?** - **Seller:** [NetSupport](https://www.g2.com/sellers/netsupport-d5be6be5-8782-467b-b956-adaf940d0962) - **HQ Location:** N/A - **Twitter:** @NetSupportGroup (6,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Mid-Market, 25% Enterprise #### What Are Recent G2 Reviews of NetSupport Notify? **"[Easy and effective communication](https://www.g2.com/survey_responses/netsupport-notify-review-8509135)"** **Rating:** 5.0/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/netsupport-notify-review-8509135) --- **"[Super effective technology!](https://www.g2.com/survey_responses/netsupport-notify-review-8489484)"** **Rating:** 5.0/5.0 stars *— Emma C.* [Read full review](https://www.g2.com/survey_responses/netsupport-notify-review-8489484) --- ### 21. [Azure AD Notifications](https://www.g2.com/products/azure-ad-notifications/reviews) Azure AD Notifications facilitates communication between Azure AD feature & services and their customers. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Azure AD Notifications?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.9/10) - **Ease of Use:** 7.5/10 (Category avg: 9.0/10) - **Segmentation:** 6.7/10 (Category avg: 8.5/10) **Who Is the Company Behind Azure AD Notifications?** - **Seller:** [Azure AD Notifications](https://www.g2.com/sellers/azure-ad-notifications) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Azure AD Notifications? **"[Very functional although it could be invasive](https://www.g2.com/survey_responses/azure-ad-notifications-review-9681548)"** **Rating:** 4.0/5.0 stars *— DANIEL P.* [Read full review](https://www.g2.com/survey_responses/azure-ad-notifications-review-9681548) --- **"[Great experience with third app integrations](https://www.g2.com/survey_responses/azure-ad-notifications-review-7389876)"** **Rating:** 4.5/5.0 stars *— Gustavo G.* [Read full review](https://www.g2.com/survey_responses/azure-ad-notifications-review-7389876) --- #### What Are G2 Users Discussing About Azure AD Notifications? - [What is Azure AD Notifications used for?](https://www.g2.com/discussions/what-is-azure-ad-notifications-used-for) ### 22. [BSG](https://www.g2.com/products/bsg/reviews) BSG is a global communication platform that makes enterprises loved by their customers. We humanize customer communications using the relevant channels, backed by advanced multi-layer analytics and smart filters. Messaging, Authentication, and Verification tools with the highest security standards. ISO-9001:2015 certified. BSG services help enterprises to develop meaningful customer relationships through dynamic solutions. With 40+ zero-hop connections and flexible routing options, BSG provides top-notch deliverability. Drive engagement throughout the customer journey with various channels, advanced multi-layer analytics, and smart filters. **Average Rating:** 4.7/5.0 **Total Reviews:** 9 **How Do G2 Users Rate BSG?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.6/10 (Category avg: 9.0/10) - **Segmentation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind BSG?** - **Seller:** [BSG](https://www.g2.com/sellers/bsg) - **Year Founded:** 2012 - **HQ Location:** Kyiv, Ukraine - **LinkedIn® Page:** https://www.linkedin.com/company/bsgltd/ (172 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are BSG's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Management (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - Pricing (1 reviews) **Cons:** - Delays (1 reviews) - Slow Loading (1 reviews) - Slow Service (1 reviews) ### What Do G2 Reviewers Say About BSG? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive customer support** and easy-to-navigate website of BSG, enhancing their overall experience. - Users value the **ease of management** with BSG, benefiting from excellent support and a user-friendly website. - Users appreciate the **ease of use** of BSG, thanks to its intuitive website and responsive support. - Users value the **flexible SMS pricing** of BSG, accommodating various needs and ensuring satisfaction. - Users value the **flexible pricing** for SMS services, appreciating continual updates and excellent support. **Cons:** - Users experience occasional **delays** in minor tasks like sending, though it isn't seen as a major issue. - Users notice that **slow loading times** can affect minor functions, but overall, the experience remains satisfactory. - Users notice **slow service** for small tasks, but generally find it manageable and not a major issue. #### What Are Recent G2 Reviews of BSG? **"[I highly recommend BSG to any business](https://www.g2.com/survey_responses/bsg-review-7838006)"** **Rating:** 5.0/5.0 stars *— Sergey C.* [Read full review](https://www.g2.com/survey_responses/bsg-review-7838006) --- **"[Good service and easy to use with fair prices](https://www.g2.com/survey_responses/bsg-review-11720140)"** **Rating:** 5.0/5.0 stars *— Roman G.* [Read full review](https://www.g2.com/survey_responses/bsg-review-11720140) --- #### What Are G2 Users Discussing About BSG? - [What is BSG World used for?](https://www.g2.com/discussions/what-is-bsg-world-used-for) ### 23. [Gleantap](https://www.g2.com/products/gleantap/reviews) Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built specifically for fitness clubs, wellness studios, and local businesses that want to grow faster, boost retention, and increase lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive engagement, referrals, and repeat visits — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain members. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers through text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Purpose-built for fitness, wellness and consumer-focussed businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build loyalty and gamified engagement that keeps members motivated - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified growth platform **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Gleantap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.9/10) - **Ease of Use:** 8.2/10 (Category avg: 9.0/10) - **Segmentation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Gleantap?** - **Seller:** [Gleantap](https://www.g2.com/sellers/gleantap) - **Year Founded:** 2018 - **HQ Location:** Austin, US - **Twitter:** @gleantap (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gleantap/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 63% Small-Business, 32% Mid-Market #### What Are Gleantap's Pros and Cons? **Pros:** - Automation Features (5 reviews) - Automation (4 reviews) - Customer Support (4 reviews) - Ease of Use (4 reviews) - Features (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Setup (3 reviews) - Difficult Learning (2 reviews) - Not Intuitive (2 reviews) - Software Glitches (2 reviews) ### What Do G2 Reviewers Say About Gleantap? *AI-generated summary from verified user reviews* **Pros:** - Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. - Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. - Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. - Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. - Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. **Cons:** - Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. - Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. - Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. - Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. - Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. #### What Are Recent G2 Reviews of Gleantap? **"[User-Friendly and Effective CRM Solution](https://www.g2.com/survey_responses/gleantap-review-12560728)"** **Rating:** 5.0/5.0 stars *— Whitney S.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12560728) --- **"[Empowers Sales with Intuitive Outreach Tools](https://www.g2.com/survey_responses/gleantap-review-12022208)"** **Rating:** 5.0/5.0 stars *— Jacki M.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12022208) --- #### What Are G2 Users Discussing About Gleantap? - [What is Gleantap used for?](https://www.g2.com/discussions/what-is-gleantap-used-for) ### 24. [LimeChat](https://www.g2.com/products/limechat/reviews) LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics **Average Rating:** 4.6/5.0 **Total Reviews:** 31 **How Do G2 Users Rate LimeChat?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.9/10) - **Ease of Use:** 8.6/10 (Category avg: 9.0/10) - **Segmentation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind LimeChat?** - **Seller:** [Limechat](https://www.g2.com/sellers/limechat) - **Year Founded:** 2020 - **HQ Location:** Bengaluru, IN - **Twitter:** @LimeChatAI (310 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/limechat/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Consumer Goods - **Company Size:** 61% Small-Business, 39% Mid-Market #### What Are LimeChat's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Features (8 reviews) - Helpful (7 reviews) - Ease of Use (6 reviews) - Customer Satisfaction (5 reviews) **Cons:** - Chatbot Issues (3 reviews) - Software Bugs (3 reviews) - Chat Functionality (2 reviews) - Chat Management (2 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About LimeChat? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent customer support** from LimeChat, ensuring smooth onboarding and timely assistance with frequent updates. - Users value LimeChat's **robust bot flow** and effective product finder, enhancing customer experience and driving revenue. - Users appreciate the **effective bot flow** of LimeChat, which significantly enhances customer experience and engagement efficiency. - Users commend the **ease of use** of LimeChat, enjoying its smooth integration and intuitive interface. - Users appreciate the **outstanding customer satisfaction** provided by LimeChat's efficient support and onboarding process. **Cons:** - Users experience **frequent chatbot glitches and WhatsApp issues** , but the support team actively works to resolve them. - Users experience **software bugs** in LimeChat, particularly with mobile applications and limited WooCommerce functionalities. - Users report **glitches in chat functionality** and recommend improvements for user data management and communication methods. - Users report frequent **chat management issues** , including glitches and messaging failures that hinder efficient communication. - Users find the **monthly pricing too high** , even though they acknowledge the features are valuable. #### What Are Recent G2 Reviews of LimeChat? **"[An easy-to-use tool for seamless WhatsApp lead optimization and interactive bot-flow](https://www.g2.com/survey_responses/limechat-review-8505198)"** **Rating:** 4.5/5.0 stars *— RENJI R.* [Read full review](https://www.g2.com/survey_responses/limechat-review-8505198) --- **"[This is product is one of the best for integrating a chat bot and marketing template whitelisting.](https://www.g2.com/survey_responses/limechat-review-11135086)"** **Rating:** 5.0/5.0 stars *— Marmik S.* [Read full review](https://www.g2.com/survey_responses/limechat-review-11135086) --- #### What Are G2 Users Discussing About LimeChat? - [What is LimeChat used for?](https://www.g2.com/discussions/what-is-limechat-used-for) ### 25. [Book4Time](https://www.g2.com/products/book4time/reviews) Book4Time is the leading cloud-based spa & ancillary revenue management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious brands. Book4Time Spa Features Include: Integrations with over 80+ Hotel Systems (PMS, Payment Gateway, Guest Interaction), Loyalty Program Management, Special Offers & Discounts, Guest CRM, Inventory Management, Reporting and Dashboards, SMS/Email Appointment Confirmations and Reminders, Package Management, Membership and Subscriptions Management, Commission and Incentive Handling, Online & Mobile Spa Bookings, Activity and Class Booking, Mobile Access on any Device and Digital Intake/Waiver Forms. **Average Rating:** 4.4/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Book4Time?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) **Who Is the Company Behind Book4Time?** - **Seller:** [Book4Time](https://www.g2.com/sellers/book4time) - **Company Website:** https://book4time.com/ - **Year Founded:** 2004 - **HQ Location:** Markham, CA - **Twitter:** @Book4Time (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/book4time/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality - **Company Size:** 56% Small-Business, 25% Mid-Market #### What Are Book4Time's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Scheduling Ease (1 reviews) **Cons:** - Expensive (1 reviews) - Limited Analytics (1 reviews) - Poor Interface Design (1 reviews) - Poor Usability (1 reviews) ### What Do G2 Reviewers Say About Book4Time? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **helpful customer support** of Book4Time, noting easy implementation and effective appointment management. - Users love the **easy setup** of Book4Time, praising its efficient appointment management and helpful support team. - Users praise the **efficiency** of Book4Time as a scheduler, providing seamless appointment and activity management. - Users find the **supportive team** of Book4Time exceptionally helpful during easy implementation and appointment management. - Users appreciate the **scheduling ease** of Book4Time, finding it effortless to manage appointments and activities. **Cons:** - Users find the **licenses expensive** and the POS module unfriendly, restricted to only Windows platforms. - Users find the **limited analytics** in Book4Time to be a drawback, affecting their ability to understand data effectively. - Users find the **poor interface design** of Book4Time frustrating, particularly with its unfriendliness and Windows-only limitation. - Users find the **poor usability** of Book4Time due to the unfriendly POS module and high license costs frustrating. #### What Are Recent G2 Reviews of Book4Time? **"[Easy to use, complete and user friendly](https://www.g2.com/survey_responses/book4time-review-9918839)"** **Rating:** 5.0/5.0 stars *— Laura P.* [Read full review](https://www.g2.com/survey_responses/book4time-review-9918839) --- **"[Great for scheduling](https://www.g2.com/survey_responses/book4time-review-10845454)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/book4time-review-10845454) --- #### What Are G2 Users Discussing About Book4Time? - [What is Book4Time used for?](https://www.g2.com/discussions/what-is-book4time-used-for) ## What Is Proactive Notification Software? [Customer Service Software](https://www.g2.com/categories/customer-service) ## What Software Categories Are Similar to Proactive Notification Software? - [Live Chat Software](https://www.g2.com/categories/live-chat) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)