I use it for all the organization of the company, since a client need a quote, then we use the next part to crete a sales order, register the equipments, instruments that our storage has, it is incredible, its very funcional, We can organize all wit Vtiger.
Vtiger is very helpful for us because ir organize all the differents areas of the compane, for example, sales, support after sales, logistics. We have documents ordered in the cloud for example. If a seller wins a tender, he can upload the purchase orders to the cloud and we can all review it
I like for example, in case os the After sales support Area, I can create an asset (when a customer buy a medical equipment). I can create it with the serial number, then I cant create the guarantees, preventive maintenance, and I can also create incidents if something happens to the equipment, for example a failure and we have it as a record, so that other engineers have knowledge if something has happened to that equipment or not. Additionally I can assign a task to one of the engineers and tag it, so he is aware that he has a job to do with an asset. Review collected by and hosted on G2.com.