# Vtiger All-In-One CRM Reviews **Vendor:** Vtiger **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 415 ## About Vtiger All-In-One CRM Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS. ## Vtiger All-In-One CRM Pros & Cons **What users like:** - Users appreciate the **affordability** of Vtiger All-In-One CRM, making it accessible for small organizations. (1 reviews) - Users value the **customizable call management features** in Vtiger All-In-One CRM for tailored customer tracking. (1 reviews) - Users value the **customizability** of Vtiger All-In-One CRM for tailoring fields to specific business needs. (1 reviews) - Users value the **flexible customization options** in Vtiger All-In-One CRM, enhancing their ability to tailor the system to their needs. (1 reviews) - Users value the **ease of use** of Vtiger All-In-One CRM, eliminating the need for complex training. (1 reviews) - Feature Richness (1 reviews) - Flexibility (1 reviews) - Helpful (1 reviews) - Intuitive (1 reviews) - Organization Efficiency (1 reviews) **What users dislike:** - Users note significant **missing features** in Vtiger, highlighting a need for upgrades to match modern CRM standards. (2 reviews) - Users report **significant bugs** during setup, leading to frustration with migration errors and poor customer service responsiveness. (1 reviews) - Users face significant **CRM issues** due to poor customer support and problematic data migration throughout the setup process. (1 reviews) - Users find Vtiger's interface **not intuitive** , leading to frustrating experiences during setup and data migration. (1 reviews) - Users find Vtiger's system **not user-friendly** due to poor support and complex data migration issues. (1 reviews) - Poor Customer Support (1 reviews) - Poor Navigation (1 reviews) - Sales (1 reviews) ## Vtiger All-In-One CRM Reviews ### 1. All-in-One Vtiger Platform That Boosts Productivity and Team Coordination **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Vtiger All-In-One CRM?** The best aspect I like about this Vtiger platform is that it combines CRM help desk marketing automation project management and communication tools all under a single platform ecosystem rather than juggling with multiple disconnected tools out there in this space RR team can focus and manage the entire life cycle under a single workplace their sales pipeline management is very intuitive and their features like email campaign workflow automation appointment scheduling and assistance help us improve or overall teams productivity also found their interface relatively easy to navigate when compared with other heavier enterprise terms out there overall this platform helped our cross functional teams coordination very effective and quick without much of a hassle. Also, their ability to customise modules and the dashboard as per the specific business size and industries makes this very effective overall. **What do you dislike about Vtiger All-In-One CRM?** Some of their advanced customisations and reporting setups should be made easier because they have a complex learning curve, specifically for first-time CRM administrators. While their platform is feature-rich, certain UI sections can occasionally feel clumsy and overcrowded because of so many tools packed into a single ecosystem. Their mobile experience is also very useful for quick access, but some deeper administrative functions are easier to manage from a desktop. Initial implementation and workflow configuration may take some planning and time if the business has a complex process. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** This platform helps us by centralising customer management by bringing sales support and marketing operations into a unified workflow it also reduces the need for multiple subscription and improved visibility across our teams it is also very useful for tracking leads managing follow up and also automatic repetitive sales task overall maintaining customer communication history in a single system the automation and pipeline tracking features help us by improving response time and overall operational efficiency. ### 2. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Mbuso H. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Vtiger All-In-One CRM?** I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter. **What do you dislike about Vtiger All-In-One CRM?** Taping next or simply turning the page over to the next page is exhausting and it is something that is easily forgotten, also copying the numbers from the Crm is not something that can be enjoyed so far I feel like the dialer was omitted. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Its jotting te leads in the book, which may lead to loss of sales and callbacks. I think its useful to prevent a pile of paperwork on your desk and putting your data up to date. ### 3. Insanely Easy to Use and Integrate—Nothing Else Like It **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. | Hiring Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Vtiger All-In-One CRM?** It is so easy to use and integrate. This over the competition is nothing! **What do you dislike about Vtiger All-In-One CRM?** nothing. This works so well its insane. Nothing else like it. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Not a lot some of the tech team may of had some issues but they are ok now ### 4. A well sophisticated system to meet all the requirements of customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Shijo M. | Assistant Manager, Support Department, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Vtiger All-In-One CRM?** It is very easy to track cases on a daily basis **What do you dislike about Vtiger All-In-One CRM?** Sometimes we feel it is bit slow to respond to our commands **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are dealing with customer queries both technical and non-technical. We are able to make sure that the cases are promptly replied on time using the timer. ### 5. Disappointing and frustrating experience **Rating:** 0.0/5.0 stars **Reviewed by:** Anna D. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2025 **What do you like best about Vtiger All-In-One CRM?** We thought we would like the ability to customize fields so we could add subcategories of customers - we are a training company and need to track employee certifications within each customer field. If we'd been able to set up the system, this would have been a valuable feature. **What do you dislike about Vtiger All-In-One CRM?** We spent eight months trying to set up this system. Vtiger assured us they could migrate our data from the open-source version we had been using for many years. During those eight months, however, there were constant lapses in response and customer service from their team, repeated requests to us to send them information we had already sent, follow-up emails unanswered for weeks or even months, and one account rep not knowing what another had done. After eight months, the migration was finally completed but was full of errors and our comment fields were not in line with one another. We finally gave up and asked for our money back but were told we could only have a small fraction of what we had spent for the system (the three months remaining on the subscription), despite the fact that the system was never usable. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Vtiger is not solving any problems at all for us. We had to abandon it. ### 6. The platform is very intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Jim F. | SEO Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Vtiger All-In-One CRM?** The platform is very intuitive. The ability to design and modify workflows in a graphic nature was quite nice. **What do you dislike about Vtiger All-In-One CRM?** When a change is made to a workflow, I have not found where the updates are applied to existing instances of the structor being edited. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** This has provided a consistency of deliverables and tasks across the entire team. ### 7. a best software CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Efren B. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Vtiger All-In-One CRM?** It is a great product, totally intuitive and functional, Vtiger has brought excellent results to our company through its novel functions of analysis and enhancement of sales through marketing that today is useful and necessary. **What do you dislike about Vtiger All-In-One CRM?** I have nothing to highlight in this aspect, this software has left me a wonderful impression and the results obtained with Vtiger prove it. **Recommendations to others considering Vtiger All-In-One CRM:** I recommend making comparisons and evaluating according to the need of the company whether to buy this software or not, my total recommendations if you decline by Vtiger, a powerful tool. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Has solved the biggest problems that a company can have, marketing which translates into sales, because if you do not enjoy good marketing there will be no good sales and therefore failure will be imminent, thanks to Vtiger this is no longer a problem, with high performance and profitability has managed to mitigate any failure. ### 8. Vtiger All in one CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Ayush M. | Order manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Vtiger All-In-One CRM?** First of all is the best thing about this product is easy to use there is no need to more complex training. Also it is affordable to the small organisation also. **What do you dislike about Vtiger All-In-One CRM?** There is no any dislikes but there is some upgradation still required as per the latest CRM software like SAP. But all over experience is very good **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** It is very helpful and resolving the customer query whenever we get a call so this software provide a single platform where we can find all the details about sales inventory HR. No need to go to another file aur software. Everything is available on a one platform this is the best thing and issolving a quick query. ### 9. Developing your own CRM without coding skills **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel Angel O. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Vtiger All-In-One CRM?** I like vTiger because is qute helpful to manage my clients and potential clients database The best thing is that vTiger allows you to customize its modules and also create your very own ones vTiger has enough features to take your CRM to requeriments you need, this includes: *Following a sales funnel from the opportunity until the Invoicing process *Capability to integrate easily with another platforms *Print adn email templates where you can use the default ones or develop your own using advacing text editors or, if you are well skilled, in HTML using basic CSS you can get awesome templates. *Backtrack: You can always know what your users do in each record *Customer and employee portals: here you can allow to your clientes and also to your employees to have an external access to vTiger platform where you can control and manage what do they see there and they have the chance to create tickets or cases aswell. *Chat support: Its easy to get support via chat without having to deal with an I.A. which in most cases are useless or not helpfull at all **What do you dislike about Vtiger All-In-One CRM?** From my experience there are few features which can actually be upgraded to another level: *Print templates: It is right you can do awesome print templates using HTML and CSS, but it would be even better if it allowed you to use more advanced CSS features *Changes in new features: Sometimes it happens when a new feature is deployed for testing purposes it has certain capabilities, these capabilities change without any notification when the feature its officially launched. *More functions in print templates, workflows and process desginer: Nowindays you can take to another level your print templates using additional functions like sums, if, date functions, etc. But it would be helpful to have a "CASE" statement or several if's (which this feature exist only in workflows). **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Clientes managment: Having all clients information in one place Invoicing managment: Allowing us to know how much are we invoicing including the proyection for the future email campaigns: Sending useful information to our clients and promotional emails project managment: It allows us to control the project activities and performance expenses managment: We created customized modules which allow us to manage the expenses related to the operation Data analisys: We easily know important information using dashboards and customized chart reports System integration: It allows us to control the items which are related to our operation and sending data from and to vTiger to our other platforms Inventory managment: We have an asset managment where we can easily know how many devices have in the office and in operation, including if these devices are with client and its status ### 10. Open Source Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmad E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Vtiger All-In-One CRM?** It is open source software with historymore that 10 years. **What do you dislike about Vtiger All-In-One CRM?** Features and plugins are not many as other open source software like suiteCRM for ex. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** It is not cloud based and slowly updating. ### 11. Honest Review on Vtiger All-in-One CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Yahya M. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Vtiger All-In-One CRM?** The Best thing i liked about Vtiger is its One Pilot version which is totally free and very easy to use **What do you dislike about Vtiger All-In-One CRM?** Vtiger is good for Small and Medium businesses but not suitable for large enterprises due to its limited features **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** It is a unified product and it has enabled our marketing, sales and support team to work together and at a better pace with better productivity. Our Sales volume has increased after using Vtiger CRM ### 12. Creating a proposals and extracting a funnel report gives a lot of conveniences. **Rating:** 5.0/5.0 stars **Reviewed by:** Janet R. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Vtiger All-In-One CRM?** Its a friendly user CRM i use in managing accounts. Like, When I need to get the client details. Creating a proposals for clients. Also, extracting funnel reports gives a lot of convenience. **What do you dislike about Vtiger All-In-One CRM?** The only issue that I can see is. I have a difficulty in editing my proposals once I downloaded it, its already a PDF. I hope, theres an option to download it in Word, so I can edit necessary details. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Managing Accounts by having the centralized client's database. The easy way of getting a funnel Report. I don't need to update everyweek. Thru CRM its already updated and I only just have to extract it. ### 13. Excellent quality in one **Rating:** 5.0/5.0 stars **Reviewed by:** lina yiseth m. | Sales Person, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Vtiger All-In-One CRM?** The biggest help from vtiger is being able to provide tracking tools to customers to improve their customer support. Create solid databases, assignment of tasks and pertinent activities for each client, a complete vision is obtained at the organizational level and with various approaches such as commercial, marketing, strategic, among others. **What do you dislike about Vtiger All-In-One CRM?** The organization of the interfaces could be improved to offer a better user experience. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Direct customer management from all areas, in a centralized manner. This allows my database to be updated uniformly and in real time. ### 14. Vtiger **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik G. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Vtiger All-In-One CRM?** I would say The design and the organization mailbox as it turns into cases for different clients. This helps us to work easily and get notified every day with the Alerts which makes Life easier **What do you dislike about Vtiger All-In-One CRM?** I suggest you improve the mobile application so that we can work whenever we want but the desktop version is too good when compared to your mobile application of yours **Recommendations to others considering Vtiger All-In-One CRM:** Give a try you can see the changes in your result **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I believe you could make alerts for all incoming new cases so that the user can easily notify about cases to resolve. other than that I have satisfied for major concerns. ### 15. Cost Effective, Comprehensive and Customizable CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Raghav T. | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Vtiger All-In-One CRM?** It covers most of our business needs whether it is Sales Automation or Sales funnel. It is easy to adapt and the reporting functionality is one of the best features I have came across which allows you to track and follow up on customers very easily. One thing which I liked was the free version of Vtiger which allowed us to customize it according to our requirements **What do you dislike about Vtiger All-In-One CRM?** The Mobile App version is not that much easy to use. It is a little bit cumbersome and the customer information fields need to be added in order to not leave blank space to fill it manually. Also, data exporting needs to be efficient because it takes too much time to get the data exported. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Sales Automation, 3rd party integration of leads especially from Social media, Sales Pipeline bifurcation, Affordability, and great customer support had me choose Vtiger CRM. We were able to customize the modules as per our Sales requirements. ### 16. Not a user friendly CRM. **Rating:** 2.0/5.0 stars **Reviewed by:** David M. | A, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Vtiger All-In-One CRM?** I like that vTiger can hold all of the data necessary in a CRM and is customizable to organize the different information in an understandable way. It has also saved our company a lot of money! **What do you dislike about Vtiger All-In-One CRM?** I dislike the reporting and user interface. The reporting glitches constantly and sometimes does not even load. It often times won't pull all of the information I need in the different modules and is very unreliable. The CRM as a whole is incredibly slow and is not efficient in its loading of subcategories either. It has cost our company a lot of time. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** VTiger has worked on their loading times which has helped. Where we used to have to wait 5 minutes, we only have to wait up to 30 seconds for different parts of the CRM to load. ### 17. One platform for marketing and sales **Rating:** 4.5/5.0 stars **Reviewed by:** Nitin K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Vtiger All-In-One CRM?** very friendly,very informational,Very easy to handle on mobile **What do you dislike about Vtiger All-In-One CRM?** bugs, error,dates and times not work properly **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Error and bugs remove Sometimes we entered the data, but due to an error, we cannot save the data, and we have to reenter all the information. ### 18. Everything you need in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Vtiger All-In-One CRM?** I can manage quote, sales orders, suppliers and products easily and fully customizable. **What do you dislike about Vtiger All-In-One CRM?** I would like an easy way to connect email to Vtiger as my main concern is losing control over the outgoing emails that can content confidential information. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Managing full sales cycle, quotes and sales. Fully customizable. ### 19. Very decent Open Source, all-in-one CRM solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Vtiger All-In-One CRM?** It is open source; thus, it can be run locally at a low cost. It has third-party plugins. One can develop third-party plugins and middleware quickly. **What do you dislike about Vtiger All-In-One CRM?** There is not much to dislike. Sometimes it can be buggy. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We developed a third-party Python, Django and Javascript middleware application to interface between the vTiger CRM database and an external dialer to facilitate Help Desk calls. ### 20. not easy to implement processes and workflows **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Vtiger All-In-One CRM?** easy approach for users, natural approach for sales users **What do you dislike about Vtiger All-In-One CRM?** complicated setting of parameters and processes **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** commercial opportunity management ### 21. Simple, intuitive system! **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Vtiger All-In-One CRM?** I think that hands down with all of the CRMs that I've tested, VTiger by far has the best user experience. We paid to have a company set the system up for us but I was able to find (on my own) where to make chagnes and modifications which has made this system very intuitive to use. **What do you dislike about Vtiger All-In-One CRM?** I do not like that workflow emails do not allow for templates. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We've been using Google sheets to track all of our leads and follow-up communications which has been very difficult. We are not able to see a history of contacts and none of the data is updated automatically. VTiger will free us up to focus on the items we need to be doing instead of the hours that we waste trying to figure out what we should be doing. It also allows our whole organization to see who else has contacted a client so that we are not double contacting. We are really looking forward to how much ### 22. Almost perfect but. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Vtiger All-In-One CRM?** It is an all-in-one review. Almost everything you needed can be found on the CRM though the options are very limited to free edition users. It is overall good for a free one. **What do you dislike about Vtiger All-In-One CRM?** It is a nice free edition, however, you limited the email credits too little and it doesn't refresh. It would be nice if the credits will refresh every day. We haven't had spam complaints, unsubscribes etc but still stock to 1 email credit. We can't also delete email templates and add our own, we can just edit them and it takes time every time we do a campaign rather than send a customized saved template already. We should also be able to not include a footer "powered by vtiger" to make the email more personal. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** It is making our life easy by putting everything in place. It's benefiting small and medium companies like we have. It also has analytics in it that we can check to see how we do in our marketing. ### 23. VTiger Makes it Easy... **Rating:** 5.0/5.0 stars **Reviewed by:** Carien E. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2015 **What do you like best about Vtiger All-In-One CRM?** VTiger has great functionality for lead generation & conversion. The appointment pages allow our team to do all the work in one place without linking to other apps. As a service business, Services, Projects, and Project Tasks make all the difference as we can keep all the information on a client in one place for a customer-centric view. The system is so easy to set up and configure. We need to be flexible and we get that with VTiger. We can build our own modules, set up our own workflows, and configure the system ourselves. The reporting tools and customizable dashboards are great and make it possible to really manage by trend and exception. **What do you dislike about Vtiger All-In-One CRM?** Functionality for the creation and management of drip email campaigns would really help as we need to use a separate system for that. **Recommendations to others considering Vtiger All-In-One CRM:** A great tool for any small-medium sized business. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** As a services business, it is hard to track operational activities and to check that things are happening the way they should. VTiger has made it easy to create activity checklists, project tasks, and workflows that have allowed us to scale. We don't need to use external apps to create surveys, link & share calendars, etc. This reduces a lot of hassle and costs! The customer portal has made it easy for partners to work with us. ### 24. The perfect CRM if you want to tailor it yourself **Rating:** 4.0/5.0 stars **Reviewed by:** Kim W. | Performance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Vtiger All-In-One CRM?** Vtiger has a standard set-ups, but can be easily customized by the users themselves answering to the specific needs and procedures of our company. The customer service is also fast and friendly. **What do you dislike about Vtiger All-In-One CRM?** It's doesn't have the same add-ins or integrations like a salesforce or other, but they are working on it and their pricing is also more small enterprise-friendly. The mobile app isn't great however, out sales agents can't really follow-up incoming mails or clients from their phone. Laptop or PC seems required. **Recommendations to others considering Vtiger All-In-One CRM:** For small to medium enterprises, vtiger is a good first choice of CRM system because of the price/quality and the service they offer to help you get started. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We used to have a lot of excel sheets, which are now replaced by one vtiger module. All client communication goes via vtiger so in absence of colleagues, clients can easily be taken over. Reporting also became easier. ### 25. Evaluation **Rating:** 3.0/5.0 stars **Reviewed by:** Lina Yiseth M. | Specialty Store Business Generator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** Interact with other users, and have the relevant information of my clients, to be able to manage and manage the information. I can also record the information of my co-possession and make a comparison. **What do you dislike about Vtiger All-In-One CRM?** The interfaces are perhaps not entirely user-friendly, perhaps because of the names, additionally there are not all users who require interaction with the platform. I would like there to be a way to establish reports where they can be mounted as news and information relevant to all areas of the company. **Recommendations to others considering Vtiger All-In-One CRM:** I believe that what should be improved is the interfaces and modules. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** The management and administration of customer information, their main contacts and information of interest such as their special dates, birthdays among others. At the moment we are in the initial face, however it can be of great help in the future. ### 26. Good CRM, hard to customize, there are better options on the maket **Rating:** 2.5/5.0 stars **Reviewed by:** Carlos C. | Director Regional de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Vtiger All-In-One CRM?** Mighty CRM, lead follow-up is also great, automation work but could be better, and prospecting customers is also one of the strengts of Vtiger. It does what it stands for **What do you dislike about Vtiger All-In-One CRM?** Customizations are challenging to set up, automation is in place but could work better, integrations are also an opportunity, and not having an embedded dashboard is something that should be in place **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We used it for client contact, prospecting customers, leads and sale opportunities follow-up, we are no longer using it, but it worked fine for the time we had it in place ### 27. Excellent features of Vtiger **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh B. | AFTERSALES MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Vtiger All-In-One CRM?** The requirement to get a management system with all the Aftersales requirements ends with Vtiger. The platform has been prepared considering all the requirements of the customer. **What do you dislike about Vtiger All-In-One CRM?** As of now, we couldn't find any lacune of the platform. All queries are also addressed by the Vtiger marketing team. Any problem faced by the customer are addressed by the Vtiger team instantly. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Vtiger is useful in generating tickets, monitoring the ticket status, preparing a graph of the solved & unsolved tickets and the actions initiated to resolve the tickets are also captured. ### 28. Great CRM Software that does alot more. **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel N. | Service Delivery Senior Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Vtiger All-In-One CRM?** I like how flexible Vtiger is when it comes to configuring different modules, I love how detailed reports can be when selecting different fields to obtain the information that you want. **What do you dislike about Vtiger All-In-One CRM?** Administrating and configuring can be a little overwhelming if you are not familiar with it, so I suggest reading the documentation before doing something, this will help you greatly. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Clients management, Quotes Management and marketing, are the modules that I am using now in my vtiger, soon I will be using services contracts and other modules as needed ### 29. Very costumizable and well designed for every need **Rating:** 5.0/5.0 stars **Reviewed by:** Mathias G. | Telemechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** It's amazing how easy is to find and administrate the company's clients and documents. And if you have any doubts, you can ask to support and they will solve your questions fast. **What do you dislike about Vtiger All-In-One CRM?** The lack of a preview of a document inside a client's profile. When having a lot of documents attached to a client, it will be easier to have a quick look instead of having to open them one by one. **Recommendations to others considering Vtiger All-In-One CRM:** Don't be afraid to ask for help when not understanding something. It's best to clear your doubts. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We have it connected to an app and now we can follow and solve clients' tickets very efficiently. We can track how the customer behaves and by that we can improve our services. ### 30. Very good all-in-one CRM solution especially useful for small enterprises. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Vtiger All-In-One CRM?** Vtiger is a very good all-in-one CRM solution especially useful for small enterprises. It contains tools and features able to fully support all the important business activities. The fact that it is also easy to learn represents an additional positive aspect. **What do you dislike about Vtiger All-In-One CRM?** It took me more than expected to change the default currency to EUR and complete the initial setup. The menu system could be simplified or organized in a better way. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Vtiger simplifies the management of the sales pipeline and customer support needs. It helps keep track of all the negotiation phases, expected revenues and timeline. ### 31. Vtiger match all our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Sébastien B. | Développeur, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** With Vtiger it is possible and easy to create any specific module you might need and its relationships with existing modules, in a few clicks. The new interface is also very handy. **What do you dislike about Vtiger All-In-One CRM?** Sometimes, the system may be slow to load, when all of our users are using it at the same time. Therefore the user experience may be a bit frustrating. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Vtiger allows us to address all our needs as a CRM. We are using it both for our customer relations and sales, for our support service, for our project management, for our asset inventory. We even have set-up our own modules to handles, among other things, the follow-up of our HTTPS SSL Certificates. ### 32. A very complete and powerfull CRM however priced right. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Vtiger All-In-One CRM?** An all-on-one CRM that is very easy to adopt, even for non-technical team members while having much functionalities embedded to make it a valuable tool for automating all sales (and leads) processes as well as backoffice processes. **What do you dislike about Vtiger All-In-One CRM?** I've been using VTiger for many years (the cloud-based version) and it have surprised me the way the product was recently broken into tiers, according with the expected end use (sales vs. help desk vs. worflow automations)... I find important to have all the elements in a single place, even if some of those are more limited than the other. **Recommendations to others considering Vtiger All-In-One CRM:** VTiger is a very easy-to-adopt CRM (from setting it up, to putting into action, to making it an all-team collaboration team) that will change the way you run your internal operation. It has many tools to manage leads and run them throughout the organization, follow up on opportunities and get automation tools that will ensure proper management of the entire commercial pipeline. VTiger goes beyond the sales organization but it presents a full set of tools to manage your company. Now, talking about Support, I can't be more pleased with the amount of self-training videos or the easiness to set up a one-on-one call with a technical team. I recommend it 100% **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I needed to automate my entire sales process (online leads and physical leads coming from actual sales reps), ensuring as much automation as possible therefore, minimizing and eventually eliminating all the admin desk tasks for the sales reps AND ensuring the process flowed correctly across the organization, ensuring leads are converted into billable customers. ### 33. Vtiger CRM is a very good CRM especially for All-In-One CRM as it covers all aspect of CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Nirav A. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Vtiger All-In-One CRM?** The Support Service and After Sales Service is very good and helpful. The Vtiger CRM is very user friendly and quite easy to navigate The price of Vtiger CRM is very cost-effective and affordable compared to other CRMs **What do you dislike about Vtiger All-In-One CRM?** I would suggest that the Dashboard is not very nice and needs to be revamped with a Nice Dashy look **Recommendations to others considering Vtiger All-In-One CRM:** The best CRM to use as After Sales Support is very good and Vtiger CRM meets all requirements **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We primarily use the Vtiger CRM for email Marketing and Campaigning We can import thousands of email addresses and can set campaigns at any scheduled time. ### 34. A perfect choice to start your CRM journey **Rating:** 4.5/5.0 stars **Reviewed by:** Nitish M. | Founder & Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** The best thing about Vtiger is the its set of features that make your daily business tasks like sales, purchase, ordering, inventory,support, projects, marketing, etc. very easy. Definitely Vtiger helps in ease of your business. **What do you dislike about Vtiger All-In-One CRM?** The interface appears to a bit outdated. Need some improvements on charts and display of data. Forms at most of the places are not very user-friendly, and sometimes disoriented. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We have tried vtiger many times in the past and keep doing so to resolve online data digitization and automation of all tasks that make up the life of all departments easy and always-online. ### 35. vTiger All-in-One is a comprehensive & flexible, powerful CRM, perhaps the best value in the world. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Vtiger All-In-One CRM?** vTiger all in one offers more features and modules and automation potential than most CRMs for a very reasonable price. It has allowed our business to grow in terms of leveraging more and more capability as we need it. The common user interface accross all modules makes it very easy to provision and train new users. **What do you dislike about Vtiger All-In-One CRM?** Some very powerful features like mass editing a batch of records have limits of 500 records to act upon. Creating work arounds for that is a required. But, considering some systems of equal price don't have featured like mass edit, we are hopeful that this imitation will be improved. A mobile application is included with the subscription to the full web-client. The calendaring doesn't have all the features as the web client. Here again, not all systems include mobile versions, so we are happy vTiger all in one has one, and hopeful that the feature set of the mobile app. will continue to be improved. **Recommendations to others considering Vtiger All-In-One CRM:** Make sure to spend adequate time to review the broad module and feature set before considering customizing the system at all, because usually there is a system based feature already to accomplish what you may seek. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Scheduling and tracking appointments, service calls, and all other prospect and customer interaction. Quoting, Billing, Inventory control, asset tracking, marketing campaigns, equipment service histories, and customer contracts and service related documentation. Vendor information and purchasing, receipts and payments are utilized. Accounts Receivable and cash receipts are performed. We solved prior problems of lack of integration between customer information and calendaring. We also solved prior problems of not having adequate inventory and services database support for the billing process. It was refreshing to overcome the need for importing and exporting prospect and customer data in and out of email marketing system by having it all included behind one common user interface. Tracking multiple calendars for field service was difficult until we implemented the built in calendaring system. We have saved time related to customer response and interaction accross the entire relationship spectrum, from tracking custom site information to automated quote generation to automated invoice generation. ### 36. Feature Rich and User Friendly CRM I found ever **Rating:** 4.5/5.0 stars **Reviewed by:** Jatin D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Vtiger All-In-One CRM?** - Feature Depth - Easy Configuration - Customisation in Field - Module Builder - Integration - Support - Mobile Application - User Interface - Very Rich Import Functionality - One View **What do you dislike about Vtiger All-In-One CRM?** - Not available basic module at less price - Rest is all good **Recommendations to others considering Vtiger All-In-One CRM:** Please take a Vtiger demo once before finalising other CRM **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** - Marketing CAmpaign - Inquiry Management - Ticket Management - Product master - Preparing Quotation - Single View of all my cases - Different Pipelines Management - ### 37. Feature rich and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Wade S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2022 **What do you like best about Vtiger All-In-One CRM?** I love how v-tiger has all the features I need in a CRM, without any of the bloat. **What do you dislike about Vtiger All-In-One CRM?** I wish v-tiger was more customizable, such as the ability to change more specific theme colors. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger brings a feature-rich, easy to learn CRM that costs a fraction of their competitors. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** By streamlining workflows, I am able to reduce the time it takes to manage customer and lead contact information. ### 38. VTiger CRM is a powerful and flexible platform. I highly recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Vtiger All-In-One CRM?** I really enjoy VTiger's modular and flexible design. It's very easy to customize for any situation. The workflows, API, custom modules and fields are invaluable. **What do you dislike about Vtiger All-In-One CRM?** There are some minor features that we've decided to use alternative platforms for. Their internal documentation system is not that strong. VTiger handles data and relationships extremely well but I wish that had a better internal documentation system. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We use VTiger for customer service, tracking internal devices, billing, marketing, the sales process and much more. We use it for everything. ### 39. Vtiger Review for IT company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2022 **What do you like best about Vtiger All-In-One CRM?** I love the integration possibility and the strong personalization. **What do you dislike about Vtiger All-In-One CRM?** The support for starting the process could be nearer to us. I learned myself to use it. I don't found so simple to configure. Some procedures went wrong and I spent muchtime for understand why... **Recommendations to others considering Vtiger All-In-One CRM:** Stop using old ERP or Excel files for manage your work. Use a CRM platform to create many links between various objects. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I'm managing all the processes of my customer management, since the contacts management to the ticket system of IT assistance. Now, when I open contact or an organization, I can see almost all that regard my customer. It's amazing! ### 40. Intuitive and extremely efficient tool **Rating:** 5.0/5.0 stars **Reviewed by:** Manoel M. | administrative director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** The opportunity to customize the tool according to needs. Shape all fields according to your product. Having a solid line, making your service executed with the excellence necessary for sales success. **What do you dislike about Vtiger All-In-One CRM?** I miss Portuguese speaking communities. Project management sometimes leaves something to be desired, it could be more assertive. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Managing my sales and support, not losing the contact line with my customer, that makes Vtiger a strong tool. ### 41. High Spec CRM- Low Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Vtiger All-In-One CRM?** Lots of features and ability to add a lot of functionality with no additional hidden charges or issues. Such as Xero integration, helpdesk, custom fields, surveys. **What do you dislike about Vtiger All-In-One CRM?** Could do with the ability to change some visual aspects of the software, the ability to hide more fields/functions for some more basic users, the display of the screens although simple and clean could do with more colour to make them more appealing to basic users **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** CRM Helpdesk Client engagement Storing client details Storing contract details Viewing all information from surveys, xero and other software all in one place Marketing ### 42. Best CRM tool ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Vtiger All-In-One CRM?** Managing projects Managing databases (Customer, assets, PArtners, Vendors) Managing pipelines Managing activities Managing team activities **What do you dislike about Vtiger All-In-One CRM?** creating custom workflows - its not impossible but taking some time which can be made much easier **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** MAnaging projects - especially tracking the activities and deliverables for the project and alos the sales lifecycle which made easy to get reports and pipeline overview ### 43. I very robust yet flexible system that can be customised to delivery departmental needs **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Vtiger All-In-One CRM?** can be customised to fit in with our operations and processes **What do you dislike about Vtiger All-In-One CRM?** nothing to date, will need to use the system more to understand weaknesses (if any) **Recommendations to others considering Vtiger All-In-One CRM:** I would recommend anyone who is looking for a robust system to try and use Vtiger **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Tracking and supporting sales pipeline ### 44. easy to operate but lack there is no refresh in the application **Rating:** 4.0/5.0 stars **Reviewed by:** Zaldy H. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Vtiger All-In-One CRM?** Easy to operate, easy to understand, very much needed for large companies **What do you dislike about Vtiger All-In-One CRM?** no refresh in the application makes it difficult to see the latest orders **Recommendations to others considering Vtiger All-In-One CRM:** it's better in the application there is a system to refresh so you don't have to log in from the beginning again **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** speed up administrative processes within the company ### 45. Vtiger does CRM the way it's supposed to be done **Rating:** 5.0/5.0 stars **Reviewed by:** Jacques V. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Vtiger All-In-One CRM?** Vtiger is very easy to use but still a powerful system. Very important to me was the ability to integrate with various platforms unlike other systems which is limited in this regard. **What do you dislike about Vtiger All-In-One CRM?** The interface does feel old compared to the modern UI we are used to. The mobile versions could use some features added to improve efficiency. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We need to access systems remotely and update on site, without purchasing expensive hardware and remote access software. Being web based and automatically syncing data greatly increased our productivity and accuracy of information. ### 46. Smaller company satisfied with the free cloud based Vtiger version **Rating:** 4.0/5.0 stars **Reviewed by:** Erno S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Vtiger All-In-One CRM?** Extremely flexible global search function. **What do you dislike about Vtiger All-In-One CRM?** Many times I can't find answers to my questions in the FAQ/help. On the other hand, support is very responsive. **Recommendations to others considering Vtiger All-In-One CRM:** Standard CRM terminologies, easy to introduce to smaller organizations. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Management overview on the sales activity. ### 47. The system is very good and meets all the needs that my company requires, I recommend. **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos C. | Diretor Tecnico, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Vtiger All-In-One CRM?** The deals system because it is very flexible and meets all my needs. **What do you dislike about Vtiger All-In-One CRM?** The service desk (case), I think that the Jira Service Desk system is better. **Recommendations to others considering Vtiger All-In-One CRM:** It is a fantastic system. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** The sales and budget control part, due to the flexibility of creating specific templates for each client ### 48. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Ali W. | Business Systems Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Vtiger All-In-One CRM?** Different modules and the ability to create new fields and global picklists **What do you dislike about Vtiger All-In-One CRM?** layout is a bit old and not able to assign records to multiple people **Recommendations to others considering Vtiger All-In-One CRM:** more functionalities similar to Salesforce **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Day to day sales and recording sales pipeline ### 49. vTiger- Amazing But Perhaps Too Much So **Rating:** 4.0/5.0 stars **Reviewed by:** Scott W. | President-Photonics Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Vtiger All-In-One CRM?** Features and benefits of the plan chosen were a great value **What do you dislike about Vtiger All-In-One CRM?** The application and its use process was overwhelming to learn and use. **Recommendations to others considering Vtiger All-In-One CRM:** Know what it is that you want and need from a CRM (over 80% of businesses purchase CRMs do not use them/to their fullest). vTiger is one of the best, but if it is overwhelming for you like it was for us, you will not use it. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We were trying to create marketing automation to reach out and retain clients. ### 50. Excellent CRM Siscomtec **Rating:** 5.0/5.0 stars **Reviewed by:** Camilo M. | Gerente, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2022 **What do you like best about Vtiger All-In-One CRM?** The way to track opportunities **What do you dislike about Vtiger All-In-One CRM?** modules for purchases where a purchase order can be made **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Effectiveness in emails, in projects, in proposals. ## Vtiger All-In-One CRM Discussions - [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) - 1 comment, 1 upvote - [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) - 2 comments, 1 upvote - [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) - 2 comments, 1 upvote - [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) - 2 comments, 1 upvote - [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) - 1 comment, 1 upvote - [View Vtiger All-In-One CRM pricing details and edition comparison](https://www.g2.com/products/vtiger-all-in-one-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+00%3A39%3A09+-0500&secure%5Bsession_id%5D=3942c235-d66b-4673-8ca3-8f788141e631&secure%5Btoken%5D=fbeea231524de807d775841d331eb3756824f3f312357cee6657129f33b77a62&format=llm_user) ## Vtiger All-In-One CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vtiger All-In-One CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Document Management - Insurance CRM** - Documentation handling **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top Vtiger All-In-One CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,208 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,822 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - 4.1/5.0 (575 reviews)