vtenext has a very intuitive UI and functions, useful survey plugin with response nested into contacts details Review collected by and hosted on G2.com.

Php version required is not the latest stable Review collected by and hosted on G2.com.

Simple management of customer support tickets, ease of integration with our management software Review collected by and hosted on G2.com.

Nothing in particular.. I have nothing to report Review collected by and hosted on G2.com.

Versatility, you can do whatever you want Review collected by and hosted on G2.com.

some very advanced things require code writing Review collected by and hosted on G2.com.

Through Vte we are able to correctly follow up on external clients' support and projects, as well as internal management.

The shared calendar for internal coordination. Review collected by and hosted on G2.com.

It would be useful to be able to manage the screens in the interventions and not as attachments. Review collected by and hosted on G2.com.

I use vtenext daily. Easy to create forms and make interface changes I simply automate every organizational process I manage my clients effectively and conveniently Integrated chatbot.

Customer Support is fast and effective. Review collected by and hosted on G2.com.

At the moment I have no negative aspects to highlight. Perhaps the newsletter module needs to be improved a little. Review collected by and hosted on G2.com.

Excellent BPM engine

Easy to use

Flexibility

Good Costs Benetfits Ratio Review collected by and hosted on G2.com.

Calendar could be improve with some colour features Review collected by and hosted on G2.com.

vtenext is an all-in-One CRM solution that allows you to manage all Marketing, Sales and After-Sales activities in a single platform by easily automating and digitizing all business processes, increasing productivity even remotely.

We use it internally for all marketing and sales activities, for ticketing and assistance. We have increased our productivity and internal communication has also benefited from greater speed and automation. Review collected by and hosted on G2.com.

An easier interaction with Google Workspace would be appreciated but I'm sure vtenext is working on improving itself. Review collected by and hosted on G2.com.

I like that you can do almost whatever you want simply using different processes and modules. If you need any customization there are a lot of people that can help you creating something just for you. Review collected by and hosted on G2.com.

VTENext is great for our 5 users needs. Maybe for bigger companies you need more details. Review collected by and hosted on G2.com.

We chose VTE NEXT for the development of the company's CRM due to its flexibility, modularity, and the ability to implement the various needs and requirements of our Company over time. Having 3 very different business areas with specific commercial characteristics, we managed to build a tailor-made CRM. Review collected by and hosted on G2.com.

The management of tickets related to implementations has not always been straightforward, but over time we have refined this part of the activity as well. Review collected by and hosted on G2.com.

I like the possibility to add fields and customise data input masks as we need! It's easy to learn how to use it and also how to create reports and extract datas. Review collected by and hosted on G2.com.

I don't like so much the price books (we have more and different case histories) and the PDF creator. Review collected by and hosted on G2.com.