# VSight Remote Reviews **Vendor:** VSight **Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 10 ## About VSight Remote VSight’s AR Remote Assistance platform empowers connected workers by enabling secure, real-time collaboration between on-site teams and remote experts, tackling critical pain points like downtime, skill gaps, and high operational costs. Designed to streamline operations across diverse industries, VSight combines AI-driven features with augmented reality (AR) remote assistance to deliver efficient, high-quality solutions that boost productivity and enhance decision-making. Key Solutions and Benefits • Minimized Downtime with Real-Time Support: VSight enables AR-powered remote assistance, allowing on-site personnel to connect instantly with remote experts for real-time troubleshooting. This fast response capability keeps operations running smoothly by reducing costly delays and ensuring issues are resolved as they arise. • Cost Savings and Reduced Travel Needs: Traditionally, resolving technical issues often requires on-site expert visits, which are both time-consuming and costly. VSight’s augmented reality remote assistance eliminates the need for travel by enabling remote support through AR technology, saving expenses and reducing operational downtime. • Enhanced Training and Knowledge Transfer: In industries where skill gaps can impact task execution, VSight’s augmented reality for remote training allows experts to provide step-by-step guidance directly to field teams. This hands-on learning not only ensures tasks are executed correctly but also empowers workers to develop new skills on the job, bridging the gap between expert knowledge and on-site needs. • Data Security and Compliance: VSight takes a strong stance on security, with ISO 27001 compliance and adherence to GDPR and CCPA regulations. With encrypted data transmission and secure access protocols, this augmented reality remote assistance software is built to meet the rigorous security requirements of industries handling sensitive information. • Wide Compatibility for Diverse Use Cases: VSight Remote is fully compatible with a range of devices, including smart glasses, mobile devices, and tablets. This flexibility enables field teams to leverage augmented reality for remote service and augmented reality maintenance training across various environments and industries, from manufacturing to healthcare. • Seamless Integration for Operational Efficiency: Supporting SCIM for user management, OAuth for secure access, and smooth integration with CRM, ERP, and other enterprise systems, VSight is designed to fit seamlessly into existing infrastructure. This integration capability enhances operational workflows by connecting VSight to core business systems, enabling better data synchronization and real-time insights. Industry Applications VSight Remote is tailored to meet the demands of industries where uninterrupted operations are crucial, including Manufacturing, Energy, Field Services, Automotive, Maintenance & Repair (MRO), Mining, Utilities, Telecom, Construction, Insurance, Healthcare, HVAC, Real Estate, and more. By combining AI and AR-driven features, VSight enhances operational capabilities and provides a scalable, secure solution for a wide range of applications: • Augmented Reality in Field Service: Remote experts can guide technicians through diagnostics, maintenance, and repairs in real time, ensuring accurate execution and fast problem-solving in critical field service operations. • Augmented Reality for Maintenance and Repair: VSight’s AR-based remote assistance enables on-site teams to receive expert guidance for complex repairs, minimizing downtime and ensuring tasks are completed correctly. • Augmented Reality Remote Training and Support: With real-time, interactive support, VSight provides an efficient way to upskill teams and ensure all personnel are aligned with current protocols and procedures. A Complete Solution for Today’s Operational Challenges With its intuitive interface, extensive training resources, and user-driven support, VSight Remote is easy to implement and adopt, even for teams with limited technical expertise. By addressing challenges from skill shortages to data security, VSight’s augmented reality remote assistance empowers teams to work more effectively, respond faster to on-site issues, and maintain seamless, secure operations across the board. ## VSight Remote Reviews ### 1. Amazing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jamila B. | Client Servicing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about VSight Remote?** I love the platform V sight remote because it offers a seamless and efficient remote working experience. **What do you dislike about VSight Remote?** I honestly, cannot think of anything I dislike. I've never been more satisfied with a platform to be honest. **What problems is VSight Remote solving and how is that benefiting you?** The platform is designed with simplicity in mind, allowing me to easily navigate through various features and functionalities. Which makes my job easier at the end of the day. I use my coworkers account. ### 2. A Highly Collaborative Augmented Reality Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Peter O. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about VSight Remote?** VSight Remote faciliates remote collaboration with team members and technical staff. It supports different OS like Mac, Widows, Android and iOS. Supports document and file sharing in PDF, jpeg and png. **What do you dislike about VSight Remote?** VSight Remote is very helpful for our team and i do not dislike anything about it. **What problems is VSight Remote solving and how is that benefiting you?** VSight Remote makes it easy for our team to collaborate remotely. Technical staff in the field can easily touch base with administartive staff. We are also able to conduct trainings which are highly interactive and engaging making it easy to share new knowledge with a high retention rate. ### 3. Great AR Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley P. | Environmental, Health, Safety, & Security Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about VSight Remote?** It's great for remote users. The collaboration, the help, and the training features are all resourceful. It makes any and every type of communication simple and easy. **What do you dislike about VSight Remote?** There is honestly nothing to dislike about VSight Remote. It is honestly perfect. It makes everything easier. It's features is so helpful to everyone who uses it. **What problems is VSight Remote solving and how is that benefiting you?** It helps make the remote training and training resources for everyone more simple. Everything is there for you when you need it. To be able to screen shot and take notes virtually goes a long way. ### 4. Easy communication **Rating:** 4.5/5.0 stars **Reviewed by:** Rosalina M. | Member Board of Directors, Performing Arts, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about VSight Remote?** Outstanding for me VSight Remote reduces operations and makes procedures simple. The variety of services it offers prove important in facilitating easy communication between companies and workers **What do you dislike about VSight Remote?** I have unfulfilled demands as a result of its restricted customization choices, which fall short of appropriately addressing the unique requirements of various businesses. **What problems is VSight Remote solving and how is that benefiting you?** It provides remote work with unmatched efficiency and productivity through its smooth video conferencing and virtual collaboration features. ### 5. Better Option than classic Voice Over Support Here is my Ratings **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Munavvar M. | Deputy Assistant Manager in Ecommerce & Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2023 **What do you like best about VSight Remote?** A better alternative to old fashioned call support is where you just blebber over the phone and clients don't understand your point. But VR support can help you understand visually and he/she can get support of many things like maintenance, general operating procedure etc. **What do you dislike about VSight Remote?** I have not found any but AutoCAD File Integration can be added as an advancement. **What problems is VSight Remote solving and how is that benefiting you?** can solve the problem where most of the clients are from oversees. ### 6. Best Remote Work Programme **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Manager-Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about VSight Remote?** This allows you to connect with employees remotely. Communication is really made easy. We can share all kinds of files on a real-time basis. **What do you dislike about VSight Remote?** There are no issues as such which I felt while using this product. **What problems is VSight Remote solving and how is that benefiting you?** It allows us to connect with employees very efficiently which results in high productivity. ### 7. Get the Live Experience with the VSight Remote **Rating:** 4.0/5.0 stars **Reviewed by:** Alok S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about VSight Remote?** By using the VSight Remote we can easily see the current condition of the technician. **What do you dislike about VSight Remote?** Nothing even it helps to feel the reality. **What problems is VSight Remote solving and how is that benefiting you?** Without visiting the site I can see the current condition of work and solve the technician's problem. ### 8. Cool Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about VSight Remote?** In an increasinly remote world this can be used for training & collaboration **What do you dislike about VSight Remote?** Nothing bad about the product itself although it does get costlier as you grow **What problems is VSight Remote solving and how is that benefiting you?** It made training remotely more effective and engaging ### 9. Remote collaboration simplified! **Rating:** 4.0/5.0 stars **Reviewed by:** Nilanjan B. | Senior Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about VSight Remote?** It supports sharing of files in PDF, PNG or JPEF formats during realtime remote sessions. **What do you dislike about VSight Remote?** Early days for VSight, not much to dislike currently. They are a fast improving platform. **What problems is VSight Remote solving and how is that benefiting you?** Provides multiple options and avenues to to share data remotely. ### 10. Excellent program for remote workers! **Rating:** 4.5/5.0 stars **Reviewed by:** Cassandra S. | Recovery Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about VSight Remote?** This program allows telecommuting employees the ability to connect and collabrorate efficiently. Program runs smoothly. **What do you dislike about VSight Remote?** Nothing about this program that I dislike **What problems is VSight Remote solving and how is that benefiting you?** Allows employees to communicate more effectively and increases production. - [View VSight Remote pricing details and edition comparison](https://www.g2.com/products/vsight-remote/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A10%3A17+-0500&secure%5Bsession_id%5D=746f8478-5a51-45ce-9c2a-dadf2656f08b&secure%5Btoken%5D=597ed20a76be5aeaa036ca350db9cf83544793fc168f791d493b9758ddd0be6a&format=llm_user) ## VSight Remote Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Remote Support** - Video chat - Live text chat - Ticket submitting **Execution** - Planning - Scheduling - Collaboration **Hardware Integration** - Mobile phones - AR glasses - Tablets **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Content** - Guided content - Content management - AR annotations **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration ## Top VSight Remote Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,785 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,490 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) - 4.8/5.0 (549 reviews)