--- title: VSee Reviews meta_title: 'VSee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how VSee works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 15 scale: '5' date_modified: '2026-08-04' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # VSee Reviews **Vendor:** VSee **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 3.9/5.0 **Total Reviews:** 15 ## About VSee VSee is a configurable telehealth platform used by health systems, government agencies, and enterprises to deploy virtual care without custom development. VSee holds a FedRAMP High Authority to Operate (ATO). Agencies and healthcare organizations can deploy EHR and telehealth capabilities within a single authorized security boundary, rather than stitching together separately authorized systems. Its platform layer offers 250+ points of no-code configuration, so organizations can white-label and deploy workflows that match their existing clinical operations. Core capabilities - Integrated omni-channel care: video, voice, and chat combined with medical exam peripherals and remote patient monitoring - Medical device streaming: simultaneous streaming of patient video and connected devices (digital otoscope, EKG, ultrasound), remote PTZ camera control, and lossless screen sharing of medical images - Low-bandwidth video: maintains usable video quality on constrained connections, including 3G, for deployments in areas with limited infrastructure - Configurable workflows: scheduled and walk-in visits, async and chat visits with video escalation, customizable intake and consent, online payments, shared patient queues, and automated provider dispatch - AI workflow engine: middleware layer for routing, automation, and AI-assisted workflow steps across existing clinical systems - VSee AI Robot: a mobile telepresence robot that brings a remote clinician to the patient's bedside - Integrations: EHR integration, ePrescription, and wellness device support - Developer stack: APIs and building blocks for teams building their own patient-facing app or platform Proven in demanding environments VSee has been NASA's video platform aboard the International Space Station since 2014, and powered the April 2026 Artemis II crew call between the Orion spacecraft and the ISS — the farthest crew-to-crew call in history. VSee also operates the telehealth platform for HHS ASPR's federal disaster response program. ## VSee Pros & Cons **What users like:** - Users appreciate the **easy access** of VSee, enabling smooth communication and intuitive setup for daily use. (2 reviews) - Users find VSee to be very **affordable** , making it a great choice for daily communication needs. (1 reviews) - Users praise VSee for its **ease of communication** , facilitating smooth and effective conversations with clients and colleagues. (1 reviews) - Users appreciate the **customization options** in VSee, enhancing ease of access and tailored support for communication. (1 reviews) - Users appreciate the **intuitive video and sound settings** in VSee, ensuring a seamless installation and user experience. (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - HIPAA Compliance (1 reviews) **What users dislike:** - Users experience **unreliable connectivity** with VSee, leading to disconnections and difficulties in recording conversations properly. (2 reviews) - Users experience frequent **call disconnections** with VSee, affecting recording and scribing functionalities during conversations. (1 reviews) - Users experience **communication delays** on VSee during poor internet conditions, impacting overall streaming quality. (1 reviews) - Users experience frequent **communication issues** with VSee, including disconnections and low volume during calls. (1 reviews) - Users experience **frequent disconnections** and volume issues, complicating multiple account management and recording conversations. (1 reviews) ## VSee Discussions - [Is VSee still free?](https://www.g2.com/discussions/is-vsee-still-free) - 2 comments - [View VSee pricing details and edition comparison](https://www.g2.com/products/vsee/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A15%3A05+-0500&secure%5Bsession_id%5D=cc5c6415-9728-480d-9796-bea4ab526e5c&secure%5Btoken%5D=8fe7584345c7f7e01817b5f568a707b9bfec20f9ae95fee2db13843f91e42410&format=llm_user) ## VSee Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Compliance** - HIPAA Compliance - State Regulation Compliance **** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top VSee Alternatives - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (127 reviews) - [Doxy.me](https://www.g2.com/products/doxy-me/reviews) - 4.5/5.0 (98 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (343 reviews)