--- title: VSee Reviews meta_title: 'VSee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how VSee works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # VSee Reviews **Vendor:** VSee **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 3.9/5.0 **Total Reviews:** 15 ## About VSee VSee is a configurable telehealth platform used by health systems, government agencies, and enterprises to deploy virtual care without custom development. VSee holds a FedRAMP High Authority to Operate (ATO). Agencies and healthcare organizations can deploy EHR and telehealth capabilities within a single authorized security boundary, rather than stitching together separately authorized systems. Its platform layer offers 250+ points of no-code configuration, so organizations can white-label and deploy workflows that match their existing clinical operations. Core capabilities - Integrated omni-channel care: video, voice, and chat combined with medical exam peripherals and remote patient monitoring - Medical device streaming: simultaneous streaming of patient video and connected devices (digital otoscope, EKG, ultrasound), remote PTZ camera control, and lossless screen sharing of medical images - Low-bandwidth video: maintains usable video quality on constrained connections, including 3G, for deployments in areas with limited infrastructure - Configurable workflows: scheduled and walk-in visits, async and chat visits with video escalation, customizable intake and consent, online payments, shared patient queues, and automated provider dispatch - AI workflow engine: middleware layer for routing, automation, and AI-assisted workflow steps across existing clinical systems - VSee AI Robot: a mobile telepresence robot that brings a remote clinician to the patient's bedside - Integrations: EHR integration, ePrescription, and wellness device support - Developer stack: APIs and building blocks for teams building their own patient-facing app or platform Proven in demanding environments VSee has been NASA's video platform aboard the International Space Station since 2014, and powered the April 2026 Artemis II crew call between the Orion spacecraft and the ISS — the farthest crew-to-crew call in history. VSee also operates the telehealth platform for HHS ASPR's federal disaster response program. ## VSee Pros & Cons **What users like:** - Users appreciate the **easy access** of VSee, enabling smooth communication and intuitive setup for daily use. (2 reviews) - Users find VSee to be very **affordable** , making it a great choice for daily communication needs. (1 reviews) - Users praise VSee for its **ease of communication** , facilitating smooth and effective conversations with clients and colleagues. (1 reviews) - Users appreciate the **customization options** in VSee, enhancing ease of access and tailored support for communication. (1 reviews) - Users appreciate the **intuitive video and sound settings** in VSee, ensuring a seamless installation and user experience. (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - HIPAA Compliance (1 reviews) **What users dislike:** - Users experience **unreliable connectivity** with VSee, leading to disconnections and difficulties in recording conversations properly. (2 reviews) - Users experience frequent **call disconnections** with VSee, affecting recording and scribing functionalities during conversations. (1 reviews) - Users experience **communication delays** on VSee during poor internet conditions, impacting overall streaming quality. (1 reviews) - Users experience frequent **communication issues** with VSee, including disconnections and low volume during calls. (1 reviews) - Users experience **frequent disconnections** and volume issues, complicating multiple account management and recording conversations. (1 reviews) ## VSee Reviews ### 1. VSee my friend **Rating:** 5.0/5.0 stars **Reviewed by:** Jayasankar P. | medical transcription, medical record reviewer, medical scribe, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about VSee?** I am using VSee to communicate with my client, it's like my friend, mediator to have a good conversation with my client, who will conversate with me officially. I am using this product for both video meeting as well as for message and voice conference. I am using it daily. it is very ease to access, implement things, customized for support, etc **What do you dislike about VSee?** Nothing more but it is often disconnected mistakenly and when I try to record the conversation with my client, my scribing software getting low volume and I could not type the conversation. I am doing by uninstalling it everyday and reinstalling to use without any discrepancy for more volume purpose. But, nothing at all anything go wrong with the product, as I already said It is like a friend of me. **What problems is VSee solving and how is that benefiting you?** I am using it for my office purpose to communicate with my physician to do the job he gives, daily meeting, messaging, file sharing, communicating for business purposes, etc. It is very useful product for me to have a best communication with my physician. ### 2. Chosing VSee for secure communication and better organization of my time. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about VSee?** From the start adjusting the video and sound settings was intuitive and the installation of the desktop version was quick without the need for additional technical assistance. VSee has the advantage that it doesn't impose time limits on meetings and gives me peace of mind knowing that it complies with strict privacy regulations. **What do you dislike about VSee?** When the connection is stable the streaming quality is excellent but VSee's peak performance is conditional on the internet-connection because in places with variable bandwidth there can be delays in the video. **What problems is VSee solving and how is that benefiting you?** I continue to use VSee because of its ease of use and reliability. It's especially beneficial to be able to coordinate personal consultations directly from my computer without affecting my work schedule; and the data protection provided by VSee allows me to conduct conversations with the certainty that my data is secure. ## VSee Discussions - [Is VSee still free?](https://www.g2.com/discussions/is-vsee-still-free) - 2 comments - [View VSee pricing details and edition comparison](https://www.g2.com/products/vsee/reviews?filters%5Bsentiment_snippet%5D=2036155&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A31%3A45+-0500&secure%5Bsession_id%5D=d24d5dd9-ccc0-4261-bd42-fa9f69e8d086&secure%5Btoken%5D=76eaf5276dafbfbe17dea96cccb691db135fb7f94d9a8fc57661846c1b3e890a&format=llm_user) ## VSee Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Compliance** - HIPAA Compliance - State Regulation Compliance **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top VSee Alternatives - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (127 reviews) - [Doxy.me](https://www.g2.com/products/doxy-me/reviews) - 4.5/5.0 (98 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews)