Flexible, issue to modify and never experience a error while using it Review collected by and hosted on G2.com.
Make simplier to modify the information retrieve from the reports. Review collected by and hosted on G2.com.
Flexible, issue to modify and never experience a error while using it Review collected by and hosted on G2.com.
Make simplier to modify the information retrieve from the reports. Review collected by and hosted on G2.com.
The online site is user-friendly and provides multiple options to pull date reports about agents call metrics. Review collected by and hosted on G2.com.
I would like to see an update made to remove profiles and data for users who are no longer with company. Review collected by and hosted on G2.com.

Everything and amazing . This was amazing and its easy to work and process . Review collected by and hosted on G2.com.
Everything is well , we use this and its easy Review collected by and hosted on G2.com.

To be able to see all the data I need in one place and to have the ability to operate multiple levels of the user, combined with a variety of campaigns. Also, like the responsive time when I have an inquiry about anything related to the platform. Review collected by and hosted on G2.com.
So far, I am satisfied with the product, there is no dislike . Review collected by and hosted on G2.com.
The Verequest program is very easy to use to access call recording and to be able to export any results that are needed. Review collected by and hosted on G2.com.
The only thing that I can think of is that after I have logged in to view a call status sometimes I log out by mistake and the account will make me wait 5 minutes before I am allowed to log back in. Review collected by and hosted on G2.com.
My experience with Verequest has been positive. They are very partnering which allows us to see areas of opportunities with specific individuals and operationally. Review collected by and hosted on G2.com.
I would like to see more detailed reporting options such viewing individual and team trends broken down month over month. Review collected by and hosted on G2.com.

The VQ platform is very easy and user-friendly. Review collected by and hosted on G2.com.
None that I can think of at the moment. I am sure VQ is working on making it better. Review collected by and hosted on G2.com.
The partnership with the VQ team. Ease of use of the platform and the reporting. Review collected by and hosted on G2.com.
VQ does not have access to our internal platform to validate if an advocate has sent a task or scheduled an appointment accurately.
This limits us to reviewing calls for soft skills.
Cost is high. Review collected by and hosted on G2.com.