The system is very easy to use. I also love the fact that there are so many reports that can be pulled for my teams performance, which makes my life easier. Review collected by and hosted on G2.com.

I have to admit there is nothing that I dislike about VQ online. Review collected by and hosted on G2.com.

The efficiency of evaluating calls and evaluating agents so they can continue to improve Review collected by and hosted on G2.com.

Could be a little faster and have the tools in sight Review collected by and hosted on G2.com.

Verequest gives data and breaks down the shortfalls in each call. It is great to have visuals to explain the reasonings for scores. Review collected by and hosted on G2.com.

Verequest is tough and does not give much leniency. Review collected by and hosted on G2.com.

Great app to maintain standards, Would recommend it also because the data is easy to get. Review collected by and hosted on G2.com.

Maybe the layout could be updated perhaps have more coloring or more modern layout. Review collected by and hosted on G2.com.

What I feel is useful about VQ is how efficient it is for me to navigate through the system to get to my agents calls, I also feel that an upside to VQ is how well organized the scoresheet is. Review collected by and hosted on G2.com.

What I dislike about VQ is how agents who are no longer at the company still show up underneath the supervisor and isn't automatically erased from the system. Review collected by and hosted on G2.com.

I really love that's is super easy to use. It's not hard to learn how to use it if you are new to the platform Review collected by and hosted on G2.com.

Sometimes the wait time whenever we try to log in Review collected by and hosted on G2.com.

I like that we are able to see our advocates past scores before they came to our team. I like the fact verequest gives the short falls your team has based on the different scores your team received. Review collected by and hosted on G2.com.

I don't like that you have to know the advocates last supervisor in order to see their past scores. I think the scores should follow the advocate no matter who team they are on. Review collected by and hosted on G2.com.

The flexibility that you can generate any type of forms and then use it in an assistance. Review collected by and hosted on G2.com.

The UI, it's like an old theme, I think it must be renewed. Review collected by and hosted on G2.com.

The most helpful about VQ Online is the way it organizes the files and evaluations Review collected by and hosted on G2.com.

What I dislike is the old fashion look it keeps Review collected by and hosted on G2.com.

It's very straightforward, very intuitive and user friendly. Very specific and direct. Review collected by and hosted on G2.com.

Sometimes it makes me wait 5 minutes to log back in and that can delay my work a little bit but nothing too big . Review collected by and hosted on G2.com.