--- title: Vozy Reviews meta\_title: 'Vozy Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Vozy works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Vozy Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vozy but has limited features. Are you part of the Vozy team? [Upgrade your plan](https://my.g2.com/vozy/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one. * * * Seller [Vozy](https://www.g2.com/sellers/vozy) Discussions [Vozy Community](https://www.g2.com/products/vozy/discuss) Languages Supported English, Spanish Overview by Daniel Cardona Gonzalez Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/vozy/pricing) ## Top-Rated Alternatives [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Freshdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshdesk") Freshdesk 4.4/5(3,756) ](https://www.g2.com/products/freshdesk/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/vozy/competitors/alternatives) ## User Insights Average based on 20 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) DP Daniel P. Red Operaciones Small-Business (50 or fewer emp.) 3/30/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "With the voice assistant, we have managed to optimize management time, contact the debtors." 4/5 What do you like best about Vozy? The best thing about the voice assistant is that it can be programmed to make calls in different time zones and call attempts, and once the voice assistant achieves effective contact, it provides all the information about the obligation and schedules an appointment which is attended by a human agent, generating value in localization and recovery. Review collected by and hosted on G2.com. What do you dislike about Vozy? What I don't like is some modules of the new website, especially the reports module. In the "Show Columns" button, the system does not save the selected fields, so every time a new report is generated, it is necessary to select the fields. Additionally, I would like more support from my account advisor. But overall, we have been doing very well with the functionality of the voice assistant. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? The main problem that the voice assistant solves is the location of debtors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Andres A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andres A.") AA Andres A. Coordinador de Servicio al Cliente Mid-Market (51-1000 emp.) 11/18/2021 "A voicebot that doesn't seem like a voicebot. Awesome!" 5/5 What do you like best about Vozy? The company mobilizes in favor of its customers, in the implementation and post-sale processes they seek to build satisfactory experiences with each common customer. The tool itself works very well and allows for quick construction and modification. Review collected by and hosted on G2.com. What do you dislike about Vozy? I believe they should delve much deeper into customer self-management and autonomous handling. So that the relationship with customers has little friction and allows them to focus more on new use cases. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Topics associated with scheduling, portfolio management, and IVR, which have been developed based on training and repetition. It has allowed us as a company to quickly gain reach to customers. Review collected by and hosted on G2.com. Show More 11/18/2023 Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Luis J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis J.") LJ Luis J. operating assistant Mid-Market (51-1000 emp.) 3/30/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "It is highly recommended for the financial business, more clients contacted" 5/5 What do you like best about Vozy? a super experience in business, the AI came to make our businesses more efficient, it supports us with a greater number of clients contacted in less time and exceeds our expectations. Review collected by and hosted on G2.com. What do you dislike about Vozy? It is a minimum but the ticket follow-up Review collected by and hosted on G2.com. Recommendations to others considering Vozy: a super experience in business, the AI came to make our businesses more efficient, it supports us with a greater number of clients contacted in less time and exceeds our expectations. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Continuous training of agent Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jorge Alberto R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge Alberto R.") JR Jorge Alberto R. VP of Credit and Collections at Kubo.Financiero Mid-Market (51-1000 emp.) 3/30/2022 "The new era of communication with customers for origination and collection services" 5/5 What do you like best about Vozy? It is a technological tool that facilitates communication with customers at low cost and with high efficiency and impact. Easy to use and self-managing. It requires little to no infrastructure to operate with it. Review collected by and hosted on G2.com. What do you dislike about Vozy? I consider that an area of opportunity is to soften or customize the voice of the virtual assistant in a more natural way, without losing the essence of the tool itself; however, some clients believe it would have more acceptance with them. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? We are in the processes of after-sales service and/or collections, observing an increase in portfolio recovery at a low cost without the need for human resources dedicated to such recovery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Esteban A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esteban A.") EA Esteban A. Diseñador de servicios Small-Business (50 or fewer emp.) 3/30/2022 "voice assistants are the future" 5/5 What do you like best about Vozy? Personalized attention and constant proposals for improvements Review collected by and hosted on G2.com. What do you dislike about Vozy? They could improve the artificial intelligence of the bot Review collected by and hosted on G2.com. Recommendations to others considering Vozy: voice assistants are the present and the future, the most natural form of communication between humans. Vozy is the perfect mix between digital transformation and the closeness we are looking for Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Bot calls have allowed us to standardize and automate payment reminders Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tavo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tavo M.") TM Tavo M. Líder de Transformación Digital Mid-Market (51-1000 emp.) 4/1/2022 "VoiceBOT for all!" 4.5/5 What do you like best about Vozy? Firts, you can talk with experts to create your bot. Second, can you imagine something? You can make real with vozy Third, customer success Review collected by and hosted on G2.com. What do you dislike about Vozy? They need more speed! In dev: web 2.0 and new features Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Currently, we use Vozy to: - Collections - Referentation \*Loans! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 3/31/2022 "Regular" 2.5/5 What do you like best about Vozy? I like the number of nodes it has for each conversation. Review collected by and hosted on G2.com. What do you dislike about Vozy? I don't like that, he doesn't listen to people properly and doesn't make all the calls. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Call several people at the same time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Jose Carlos J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose Carlos J.") JJ Jose Carlos J. Gerente de Operaciones Mid-Market (51-1000 emp.) 5/26/2021 "go with the forefront in technology" 5/5 What do you like best about Vozy? The initial requirements are followed up and the project start execution is carried out. Review collected by and hosted on G2.com. What do you dislike about Vozy? the attention in technical support that is delayed a lot to give responses to simple things that are required Review collected by and hosted on G2.com. Recommendations to others considering Vozy: a company that adapts, clarify from the beginning how far you want the services you wish to receive to go Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? reduce costs in the area of personnel requirements Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 5/26/2021 "Improve the experience for our consumers" 3.5/5 What do you like best about Vozy? Vozy has allowed us to surprise our consumers with the automation of after-sales service confirmation, through a tool that configures several important moments of our process by sending quality and timely messages for service delivery. With Vozy, we have embarked on a path of new technologies in processes that we previously did not believe were possible. Review collected by and hosted on G2.com. What do you dislike about Vozy? Accompaniment to the continuous improvement of the process, evaluation and monitoring of findings at different stages of the process that allow for error correction, result improvement, or changing the initial design with proactive proposals. Review collected by and hosted on G2.com. Recommendations to others considering Vozy: Notify changes of sales representatives or executives more promptly and leave records of pending items or agreements. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? - Digital transformation of process - Improvement in consumer experience - Greater contactability and coverage - Mobilization of our technicians' indicators. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated VJ veronica j. G Enterprise (\> 1000 emp.) 5/13/2021 "Depending on the service that is required" 4.5/5 What do you like best about Vozy? The personalized and attentive service of the support team Review collected by and hosted on G2.com. What do you dislike about Vozy? At the beginning, the tool had problems and we took a while to solve them. Review collected by and hosted on G2.com. Recommendations to others considering Vozy: It is important to know the details of how the tool works in different services. In my particular case, we only focused on understanding how it worked for appointment reminders and based our implementation of something new solely on that case. Review collected by and hosted on G2.com. What problems is Vozy solving and how is that benefiting you? Problems: calls that we do not identify how they concluded Benefits: replaces the need for human agents to make these calls Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ## Questions about Vozy? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vozy ](https://www.g2.com/products/vozy/discussions/new) GU Guest User What is Vozy used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-vozy-used-for) [ View all Discussions ](https://www.g2.com/products/vozy/discuss) ## Pricing Options Pricing provided by Vozy. ### Growth $$$ ### Essential $$ ### Personalized solution $$$ [ View More Pricing Information ](https://www.g2.com/products/vozy/pricing) ##### ##### Vozy Features Responses Natural Language Understanding (NLU) [ View More Features ](https://www.g2.com/products/vozy/features) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Customer Self-Service](https://www.g2.com/categories/customer-self-service) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)[Biometric Authentication](https://www.g2.com/categories/biometric-authentication) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best partner relationship management software for small businesses](https://www.g2.com/discussions/best-partner-relationship-management-software-for-small-businesses)[What is the cheapest legitimate file recovery software that still has good success rates for recovering deleted files without paying for a tool that does nothing?](https://www.g2.com/discussions/what-is-the-cheapest-legitimate-file-recovery-software-that-still-has-good-success-rates-for-recovering-deleted-files-without-paying-for-a-tool-that-does-nothing)[Which iPad-compatible 3D modeling app is worth paying for when you need to sketch and model on a tablet without being chained to a desktop?](https://www.g2.com/discussions/3d-modeling-which-ipad-compatible-3d-modeling-app-is-worth-paying-for-when-you-need-to-sketch-and-model-on-a-tabl) [Which paid search intelligence tools provide real-time monitoring of competitor keyword bids and position changes so a team can react before they lose impression share?](https://www.g2.com/discussions/which-paid-search-intelligence-tools-provide-real-time-monitoring-of-competitor-keyword-bids-and-position-changes-so-a-team-can-react-before-they-lose-impression-share)[Which freelance platforms have the strongest talent pool with high user adoption, based on reviews?](https://www.g2.com/discussions/which-freelance-platforms-have-the-strongest-talent-pool-with-high-user-adoption-based-on-reviews)[What's the best marketing analytics software for consolidating paid, organic, email and social data into one attribution view?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-for-consolidating-paid-organic-email-and-social-data-into-one-attribution-view) [Show MoreShow Less](javascript:void(0);)