Anton .
A
Anton .
"Simplified Email and Loyalty Management, Minor Data Sync Issues"
4/5
What do you like best about Voyado?

I like how Voyado has a rather simple and easy UI to set up emails and automations. It makes it easy to communicate with our customers. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Sometimes we have data discrepancy between our e-com platform and Voyado. Review collected by and hosted on G2.com.

MP
Mayur P.
Engineering Manager
Enterprise (> 1000 emp.)
"Highly Satisfied with Elevate—Great Results, Minor Admin Portal Tweaks Needed"
4/5
What do you like best about Voyado?

We use the Elevate product from Voyado for both search and recommendations. It has proven to be a very good solution, and we are highly satisfied with it so far. Customer support is really good. Very easy to use.

Integration with API is very easy, do not see any complication yet Review collected by and hosted on G2.com.

What do you dislike about Voyado?

The admin portal could use a few minor improvements, but overall, everything seems good so far. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Fast Swedish Support and Great New Features"
4.5/5
What do you like best about Voyado?

Swedish support, fast support, great new features and overall great impression Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Some of our desired features are not out of the box Review collected by and hosted on G2.com.

idaq s.
IS
idaq s.
crm and email spcialistt
Mid-Market (51-1000 emp.)
"Easy to use, and good support"
5/5
What do you like best about Voyado?

often easy to understand and it you dont, you get the best support by email. Fast and competent support. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

that the help center is in english only. Review collected by and hosted on G2.com.

ML
Mark L.
Product Owner
Small-Business (50 or fewer emp.)
"Easy to learn"
3.5/5
What do you like best about Voyado?

The platform is easy to learn. The support team is very helpful and answers relatively quick. Whenever we are stuck, they seem to help the best they can. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Implementation in our Magento webstore through their SDK did not go as smoothly and we ended up having to write quite a bit of custom code to make it work Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Intuitive and Fast UI Makes Work Effortless"
4/5
What do you like best about Voyado?

Ease of use. Intuitive. Fast and snappy UI. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Technical lock in. The BI export is crap. Sftp, come on. Review collected by and hosted on G2.com.

Victoria .
V
Victoria .
E-commerce coodinator
Small-Business (50 or fewer emp.)
"A great business tool"
4.5/5
What do you like best about Voyado?

The best thing about Voyado is how easy it is to use, that there are good contact persons, and that there is a lot to build with in the tool. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Too few options for statistical reporting. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Voyado makes my marketing team work way more efficiently"
5/5
What do you like best about Voyado?

Voyado helps me retain my loyal customers by giving me the data and insights to know my customers and their preferences. It's easy to use to identify what best performs for us (online e commerce, or in our retail locations) The Customer Support team provides help and troubleshooting whenever we need their services. Voyado was a seamless integration with our software and required little to no work on our end. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

I don't have any dislikes currently about Voyado Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great customer experience platform."
4/5
What do you like best about Voyado?

The in-depth segmentation tool that is available has helped me create intricate flows for our customers. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

Lack of cart abandonment data, for a retail focused platform I would expect more cart abandonment data to be available. Also the email builder feels archaic. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Nordic retail company leveraging the complete Voyado suite"
3.5/5
What do you like best about Voyado?

The user-friendly interface, great and fast support, ease of integration. The team at Voyado is always helpful and professional. Review collected by and hosted on G2.com.

What do you dislike about Voyado?

We are fully onboarded on all three products in the Voyado suite but do not receive any financial benefits from this. Voyado is generally quite expensive.

It's still clear that Voyado has not yet fully completed the merger with Apptus and ReDeal, both in terms of company and technical structure.

Limited support for multimarket operations. Review collected by and hosted on G2.com.