As we use both Engage and Elevate, we’ve found Voyado to be the perfect tool to create great and seamless customer experiences. Having the opportunity to get real-time customer data to create personalized automations, whether it's triggering relevant communication based on certain events or behavior on site. Especially like the intuitive UI of both platforms, and find it really easy to set up new campaigns, marketing automations, get insights and reports and much more.
We've used Voyado since 2021 and we know we can always rely on getting our campaigns delivered – even during peak periods like Black Friday. Elevate has optimized our merchandising with an algohritm that fixed our issue with having to manually sort products and ca also be customized for certain audiences when needed, enabling more relevant recommendations for our customers.
Also what we feel is special about Voyado is its receptiveness to our feedback and the customer service. There's always great and fast service from the team when we're setting up new features or integrations and we’ve also seen our suggestions shape new features and their roadmap. Review collected by and hosted on G2.com.
Not being able to personalize content like images, text, blocks etc. on-site by using our segments/target audiences from Engage Review collected by and hosted on G2.com.
44 out of 45 Total Reviews for Voyado
Overall Review Sentiment for Voyado
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We use Voyado daily for creating newsletters, and we couldn't be more satisfied! The program is user-friendly and packed with useful features. Voyado excels in providing timely feedback and updates that are invaluable for enhancing your brand. Their insights are practical and actionable, helping you refine your strategies and optimize your campaigns. With ease of integration and implementation, along with continuous improvements and dedicated support, they ensure you're always equipped with the tools and knowledge to elevate your brand’s presence. It makes the newsletter creation process efficient and enjoyable. Highly recommend it to anyone looking to elevate their email marketing! Review collected by and hosted on G2.com.
While Voyado offers a solid framework for newsletter creation, users seeking more customization options may find it somewhat restrictive. Greater flexibility in design would enhance the overall user experience. But we're sure this will come in the near future. Review collected by and hosted on G2.com.
Voyado är lätt att förstå och använda. Plattformen är pålitlig och enkel att navigera, vilket gör den idealisk för både erfarna och nya användare. Kundservicen är hjälpsam och snabb att svara, och vi har löpande kontakt och utveckling tillsammans med våra kontaktpersoner för att se till att vi ska lyckas tillsammans. Dessutom erbjuder de bra dokumentation och stöd, vilket ytterligare underlättar användningen. Review collected by and hosted on G2.com.
Ett område där jag ser förbättringspotential är i rapporteringen. Det finns vissa begränsningar i hur mycket man kan böja data, vilket kan göra det svårt att genomföra mer omfattande analyser. En annan nackdel är att det kostar extra att lägga till andra moduler, vilket kan bli dyrt i längden om man vill utöka funktionaliteten. Review collected by and hosted on G2.com.
We work extensively with this system, and it’s incredibly easy to use. Extracting data is simple, and understanding how to utilize the various tools in the program is straightforward. It's also easy to apply externally. The platform offers great guides that help you learn how to manage different aspects, along with excellent, educational webinars. The support team is quick to respond when you have questions, and the implementation process is smooth, with a dedicated team assisting you all the way until everything is fully set up. Review collected by and hosted on G2.com.
I would like to be able to create custom reports in the system. Currently, only pre-made reports are available, but they work well for exporting. Review collected by and hosted on G2.com.
I love Voyado as a CRM system because of its exceptional user experience and intuitive design. It’s incredibly user-friendly, making it easy to navigate and manage customer relationships efficiently. The platform’s thoughtful UX ensures a seamless experience for users at all levels, allowing for powerful insights and streamlined workflows without feeling overwhelming. Review collected by and hosted on G2.com.
Nothing. But as a user you need to know what you want to know about your customer and have a set stragety. Review collected by and hosted on G2.com.
What I like best about Voyado is their hands-on approach and helpful team. Not only is the platform easy to navigate and work in, but the team is incredibly supportive when it comes to strategizing campaigns and answering any questions I have. Their guidance has made it easy for me to get the most out of the CRM platform. Review collected by and hosted on G2.com.
Sometimes I wish there were more explanations on certain things directly in the platform, but if I’m struggling I know their help center is a good way to start. Review collected by and hosted on G2.com.
The platform is super user friendly which makes it an efficient platform for us to use for our communication and loyalty program. Voyado's customer support is great in their replys regarding short waits and professional help. We use Voyado Engage daily and will implement Elevate shortly. Review collected by and hosted on G2.com.
Reports are developing but we would prefer to be able to get into nitty gritty details and be able to adjust them by our self. Review collected by and hosted on G2.com.
Voyado's platform is highly user-friendly, fast, and packed with numerous features to provide a solid foundation for a company's CRM efforts. From dynamic segmentation to automations and stylish email templates, it offers a comprehensive suite of tools. They are quick to provide service and work closely with us as customers to address our needs and preferences. Review collected by and hosted on G2.com.
The only downside concerns the platform's current limited capabilities for advanced analysis. However, Voyado is transparent about this and offers plug-ins for customers who require such features. Review collected by and hosted on G2.com.
Voyado has helped for my e-commerce store for using a product discovery engine. I also like that the application and options for send out generalized e-mail campaigns according to customer’s actions. Review collected by and hosted on G2.com.
The last one to diminish value is one that I find too general, or as we can term it, lacking granularity. I can not go further into details of recommendation of specific products and am unable to analyse the conversion of micro level tatics and customer segments. Review collected by and hosted on G2.com.
It is very easy to use and still very powerful. It is incredible bundle of powerful functions and tools within Voyado Engage. Creating automations, integrations with POS, dataexport for analysis, segmentation tools, a lot of AI-smartness and still simple thing as any to create a simple wonderfull email sendout.
Amazing support, very skilled personel and they are superfast! Review collected by and hosted on G2.com.
Reports. There ARE some good reports though and I understand reporting is something Voado looks to improve. Still today I need to extract data and create my own reports, datamining and analysis in other enviroments.
The data extractions is extremely rich including all data you need in a straight forward structure.
To be fair, have yet not seen a CRM, MA or CDP with super good native reports.
Also, salestracking based on control groups over a period of time (a campaign). Review collected by and hosted on G2.com.
