Anna M.
AM
Anna M.
Producer
Mid-Market (51-1000 emp.)
"Voximplant LT"
5/5
What do you like best about Voximplant?

We’ve been using Voximplant platform for about 5 years. It's the best fit for creating custom scripts for calling. In our view, this is the best solution for building your own telephony, mainly because of its flexibility. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

There are rare technical issues, but they are resolved quickly and within SLA. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Voximplant as a cloud based call center gateway"
5/5
What do you like best about Voximplant?

Flexible Implementation, good Documentation, professional support team Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

none, the product works as intended and is suitable for our needs Review collected by and hosted on G2.com.

Ludvig L.
LL
Ludvig L.
Freelance developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Voximplant from a chat platform's perspective"
4.5/5
What do you like best about Voximplant?

We are a cross-platform chatbot platform and a team of developers. For us, being able to build our own server-less voip gateway functions allowed us to build a great integration in record-time. Also, we like the fast handling of support-issues and the transparent pricing structure. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

We are heavy users of the Dialogflow connector which sometimes behaved inconsistently. This is largely not Voximplant's fault but rather Google's, but it was sometimes a bit unclear how to best work around certain issues. Review collected by and hosted on G2.com.

Billy L.
BL
Billy L.
Founder
Small-Business (50 or fewer emp.)
"Easy onboarding for use with Google Dialogflow"
4.5/5
What do you like best about Voximplant?

One-click setup for integration with Dialogflow Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

Unable to add node modules to application code Review collected by and hosted on G2.com.

Timur V.
TV
Timur V.
Consultant
Mid-Market (51-1000 emp.)
"JivoChat"
5/5
What do you like best about Voximplant?

Voximplant has great functionality and flexibility as a communication platform.

Excellent documentation and devtools are always up to date. They offer 24/7 technical support and always answers questions quickly. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

Sometimes there are so many ways to implement the required functionality that we are faced with a choice of exactly how to do it. On the other hand, technical support always suggests which tool is best to choose to implement the required service. Review collected by and hosted on G2.com.

Akansha A.
AA
Akansha A.
Marketing coordinator
Mid-Market (51-1000 emp.)
"A great and user friendly software for web conferencing"
5/5
What do you like best about Voximplant?

The main reason that I like it because of its interface. It's user friendly and very easy to use. The quality of the video is amazig. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

It is quite expensive in comparison to other web conferencing software. Also sometimes the connectivity gets slow with the poor network connection. Review collected by and hosted on G2.com.

Anar S.
AS
Anar S.
Enterprise (> 1000 emp.)
"Skyeng"
5/5
What do you like best about Voximplant?

Fast and easy integration - calls are made automatically based on event triggers we set.

Efficiency - we were able to build a smart IVR with advanced speech interaction that increased the number of successful calls by 17% Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

We got hung up on some of the telephony concepts during our integration, but additional updates to the documentation made it possible to speed up the process Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Mid-Market (51-1000 emp.)
"Excellent team work"
5/5
What do you like best about Voximplant?

Voximplant is a great solution for online stores. The team is truly professional and supportive - from the moment we signed the contract until today. The efficiency of work is close to excellent, the reduction of the company's expenses for the call center has increased up to 60% Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

our company expresses its gratitude to the company Voximplant Review collected by and hosted on G2.com.

aman a.
AA
aman a.
Sales Manager
Mid-Market (51-1000 emp.)
"Amazing Platform for Web Conferences"
5/5
What do you like best about Voximplant?

I like its interface very much. It is very user-friendly and easy to use. It is a cloud base platform. It's audio and video quality is very good. We easily chat with colleagues and employees. Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

It provides more advanced features for solving communication problems. It is quite expensive compare to the other alternatives. Review collected by and hosted on G2.com.

Simon G.
SG
Simon G.
COO
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful technology, easy use"
5/5
What do you like best about Voximplant?

The technology is really intuitive and powerful Review collected by and hosted on G2.com.

What do you dislike about Voximplant?

I would like to have a better metrics dashboard Review collected by and hosted on G2.com.