Recommendations to others considering Voximplant:
Very reliable platform with exceptional support from the team and constant updates. Review collected by and hosted on G2.com.
What problems is Voximplant solving and how is that benefiting you?
Jivo an omni-channel business messenger. Our live chat widget is embedded in our customers’ websites so they can communicate with their customers. More than 270,000 sites around the world trust JivoSite to communicate with their customers.
We have many competitors: instant messengers, direct calls to companies, emails, etc so we always need to provide differentiating features. We chose Voximplant so that we could offer a new web calling feature that enables our users to speak with their customers on the phone while exchanging messages and documents at the same time. This feature has been very well received by our customers.
In addition, the callbacks feature we implemented with Voximplant helps close deals when only chat isn't enough. Our customers combine these two communication channels to increase conversions at all stages of the sales funnel. Review collected by and hosted on G2.com.