1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [Voximplant Kit Discussions](https://www.g2.com/products/voximplant-kit/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ecdaa22c833755922e737482dd5338ba/voximplant-kit.png "Product Avatar Image") ](/products/voximplant-kit/reviews) [ Voximplant Kit ](/products/voximplant-kit/reviews) (13)4.7/5 Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. Smart IVR Improve service with modern speech interaction technologies Automated Call Campaigns Handle hundreds of concurrent outbound and inbound calls Trigger outbound calls Initiate call reminders and alerts from event triggers Harness the Power of AI Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection Show More * * * ### 100.0 Nps Score Already have Voximplant Kit? ### All Voximplant Kit Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # How can I build a call-back service. Agent click on a email link and the platform calling the customer and the agent on his mobile using the calling ID from the incoming number. ](/discussions/how-can-i-build-a-call-back-service-agent-click-on-a-email-link-and-the-platform-calling-the-customer-and-the-agent-on-his-mobile-using-the-calling-id-from-the-incoming-number) My customers have multiple inbound numbers, using IVR and call recording and forwarding these inbound calls to mobile numbers. We show the calling number to the agent on his mobile, so he knows for what services his customer is calling. After the call, we sent an email (I can't do it by SMS... [Read more](/discussions/how-can-i-build-a-call-back-service-agent-click-on-a-email-link-and-the-platform-calling-the-customer-and-the-agent-on-his-mobile-using-the-calling-id-from-the-incoming-number) [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Voximplant+Kit+questions+and+get+answers+from+expert+users+in+our+Voximplant+Kit+Discussions+section.&title=Voximplant+Kit+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoximplant-kit%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Voximplant+Kit+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoximplant-kit%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoximplant-kit%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Voximplant+Kit+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoximplant-kit%2Fdiscuss%0aAsk+Voximplant+Kit+questions+and+get+answers+from+expert+users+in+our+Voximplant+Kit+Discussions+section.) 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Answer a few questions to help the Voximplant Kit community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoximplant-kit%2Fdiscuss%3Fsmall_ask%3Dvoximplant-kit) No ## Top Contributors in Voximplant Kit 1 ![Ron B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron B.") RB Loading... ### [Ron B.](https://www.g2.com/users/405e9e9c-520b-4e69-87ce-e743bf6fb25d "Ron B.") Business Owner 1 pt