The management of Qutos for telephone fields... Review collected by and hosted on G2.com.

the rigidity of the design tool (a somewhat outdated interface) Review collected by and hosted on G2.com.

It does it's job for the most part in terms of creating and managing surveys. Review collected by and hosted on G2.com.

If I have questions about something the help function within the software is rarely of any value. All the stuff in there seems very basic. The biggest issue we've had is with support. They are often not responsive and need to be prompted multiple times to get answers. Even when they do respond, it's not always helpful with the issues we're experiencing and they don't seem to care much about resolving the issues quickly. Review collected by and hosted on G2.com.

Voxco is very functional and allows us to capture various insights efficiently and effectively. Review collected by and hosted on G2.com.

The incongruence of syntax at times can be challenging, especially for new users. Review collected by and hosted on G2.com.

The Voxco design software and the A4S web software are both very useful for creating complex surveys that require specific pathing throughout a script. Having the dialer interact directly with the survey is also a great bonus when producing reports. Review collected by and hosted on G2.com.

Some customization in the survey is difficult due to limitations in adding logic based upon responses given within the survey. Review collected by and hosted on G2.com.

Voxco provides a easy to use interface which makes it easy to administer surveys and create reports. Review collected by and hosted on G2.com.

Email bouncebacks are not accurately reflected when viewing the status of distributions. Review collected by and hosted on G2.com.

It is very user friendly to create capi questionnaires and the support department is very friendly and easy to communicate with Review collected by and hosted on G2.com.

The Design App for the creation of CATI questionnaires Review collected by and hosted on G2.com.

Is simple and quite easy to use and easy of integration. Review collected by and hosted on G2.com.

Sometimes, when you have 2 o 3 pages open with voxco they are too slow Review collected by and hosted on G2.com.

Very good program for data collection, analysis and reporting. Review collected by and hosted on G2.com.

Real-time communication with agents can be lacking. Review collected by and hosted on G2.com.

Voxco survey platform makes it easy to send surveys and collect results.

Good support team that is always willing to help. Review collected by and hosted on G2.com.

The addition and removal of panel and survey attributes makes it tricky to export data and prone to errors happening.

Email survey templates aren't very aestheticly pleasing / user friendly.

Custom projects can be prone to errors that take time to correct. Review collected by and hosted on G2.com.

Easy to construct/test and revise surveys Review collected by and hosted on G2.com.

Not always user-friendly or intuitive, but fairly flexible Review collected by and hosted on G2.com.