Easy to use, Very thorough survey, collects all information needed Review collected by and hosted on G2.com.

Mistakes are difficult to correct from user permissions. Review collected by and hosted on G2.com.

Survey programming is very user friendly! Review collected by and hosted on G2.com.

There is no coding module for Voxco online Review collected by and hosted on G2.com.

1. You can highly customize it based on your needs

2. Easy to administer

3. Can deal with heavy load

4. Good integration with Dialers

5. Run and design different survey projects at the same time

6. Cloud based service is a plus but you can also have it installed on-premise Review collected by and hosted on G2.com.

1. Infrastructure can become complex if you have it on-premise

2. Services are often dependent and requires servers to be rebooted in a special sequence in case of maintenance

2. Customizations may require Voxco support Review collected by and hosted on G2.com.

Voxco's survey software suite provides significantly more user-side control over display logic, routing, and behind the scenes calculations. Coming from Qualtrics to Voxco, the difference for power users was stark. Customer support has been phenomenal and Voxco continuously works to improve and expand their products. Review collected by and hosted on G2.com.

All of that flexibility does come with a user interface that is sometimes less intuitive than simpler survey platforms such as SurveyMonkey or Qualtrics. The learning curve to truly master Voxco can be steep. Review collected by and hosted on G2.com.

Seamlessly collect data via telephone, online, and in-person intercepts. Review collected by and hosted on G2.com.

The on premise version lacks the features of the SaaS version. Review collected by and hosted on G2.com.

Easily design surveys with less coding. Email distribution is one of the best among other programming platforms, with more ease to send out invites and reminders. This tool can be used both online(internet) and offline(intranet) as well. Review collected by and hosted on G2.com.

Designing multi-country survey with localization of content is something that can be improved upon. Review collected by and hosted on G2.com.

The large scale of things that the platform can perform for creating custom surveys

The survey API that can support creating surveys through external integrations

The reactivity of the support Review collected by and hosted on G2.com.

The functional documentation could be way better

The buggy and not so documented API Review collected by and hosted on G2.com.

Voxco is very flexible and enables users to both online and phone surveys. I like how easy it is to integrate multimode surveys Review collected by and hosted on G2.com.

The complete lack of security features for online surveys like recaptacha, duplicate IP addresses screen-out, bot-detection features, etc. Review collected by and hosted on G2.com.

Allows us to collect information in a variety of formats, support is generally timely. Review collected by and hosted on G2.com.

Response to issues beyond support level is very slow, so deploying new versions can be very challenging if issues are found that need to be resolved before deployment. Mobile support is limited, but improving. Review collected by and hosted on G2.com.

Constant Evolution and updates are at the root of our appreciation of th eVoxco platform. We've been clients of them since day 1 and remain to this day. We use Voxco everyday Review collected by and hosted on G2.com.

Sometimes limited in terms of support for advanced functionalities and in such, we need to debug a lot by ourselves. Review collected by and hosted on G2.com.