The G2 on Voxco Survey Platform

Voxco Survey Platform Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the quality customer support of Voxco Survey Platform, enhancing their overall survey experience. (1 mentions)

Users find the ease of use of Voxco Survey Platform enhances their survey accuracy and efficiency significantly. (1 mentions)

Users highlight the flexible engagement options with Voxco Survey Platform, allowing respondents to participate anytime and anywhere. (1 mentions)

Users value the flexible integrations of Voxco Survey Platform, allowing surveys via multiple channels anytime, anywhere. (1 mentions)

Users value the navigation ease of the Voxco Survey Platform, citing clear visibility and simple navigation. (1 mentions)

Users value the quick setup of the Voxco Survey Platform, allowing seamless engagement with respondents anytime, anywhere. (1 mentions)

Users often experience freezing issues that hinder their ability to navigate through the Voxco Survey Platform. (1 mentions)

Top Pros or Advantages of Voxco Survey Platform

1. Customer Support

Users highlight the quality customer support of Voxco Survey Platform, enhancing their overall survey experience.

See 1 mentions

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kiran k.

Mid-Market (51-1000 emp.)

4.0/5

"best online tool to collect the Surveys"

What do you like about Voxco Survey Platform?

we can Engage respondents anywhere, anytime. quality customer support,secure hosting we can use cloud or onpre,(hybrid). scalable, we can use mobile

2. Ease of Use

Users find the ease of use of Voxco Survey Platform enhances their survey accuracy and efficiency significantly.

See 1 mentions

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Mayur C.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Tool"

What do you like about Voxco Survey Platform?

It enables Surveys to be done accurately and very easy to use.

3. Engagement

Users highlight the flexible engagement options with Voxco Survey Platform, allowing respondents to participate anytime and anywhere.

See 1 mentions

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kiran k.

Mid-Market (51-1000 emp.)

4.0/5

"best online tool to collect the Surveys"

What do you like about Voxco Survey Platform?

we can Engage respondents anywhere, anytime. quality customer support,secure hosting we can use cloud or onpre,(hybrid). scalable, we can use mobile

4. Integrations

Users value the flexible integrations of Voxco Survey Platform, allowing surveys via multiple channels anytime, anywhere.

See 1 mentions

See Related User Reviews

kiran k.

Mid-Market (51-1000 emp.)

4.0/5

"best online tool to collect the Surveys"

What do you like about Voxco Survey Platform?

we can Engage respondents anywhere, anytime. quality customer support,secure hosting we can use cloud or onpre,(hybrid). scalable, we can use mobile

5. Navigation Ease

Users value the navigation ease of the Voxco Survey Platform, citing clear visibility and simple navigation.

See 1 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.0/5

"There is constant freezing and sometimes you cant go back to the previous question"

What do you like about Voxco Survey Platform?

Its got clear visible words. Able to navigate easily.

6. Quick Setup

Users value the quick setup of the Voxco Survey Platform, allowing seamless engagement with respondents anytime, anywhere.

See 1 mentions

See Related User Reviews

kiran k.

Mid-Market (51-1000 emp.)

4.0/5

"best online tool to collect the Surveys"

What do you like about Voxco Survey Platform?

we can Engage respondents anywhere, anytime. quality customer support,secure hosting we can use cloud or onpre,(hybrid). scalable, we can use mobile

Top Cons or Disadvantages of Voxco Survey Platform

1. Software Bugs

Users often experience freezing issues that hinder their ability to navigate through the Voxco Survey Platform.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"There is constant freezing and sometimes you cant go back to the previous question"

What do you dislike about Voxco Survey Platform?

The freezing and getting stuck on previous questions.

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Verified User in Market Research

Small-Business (50 or fewer emp.)

11/3/2023

"Usually reliable, sometimes after system updates functions are getting lost or arent working"

4.5/5

What do you like best about Voxco Survey Platform?

Easy to use and teach, very reliable and good interface Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

doesnt provide some of the more advanced tools Review collected by and hosted on G2.com.

Verified User in Market Research

Small-Business (50 or fewer emp.)

8/9/2023

"Responsive service and adaptable platform"

4.5/5

What do you like best about Voxco Survey Platform?

Responsive team at Voxco who adapt offerings to suit needs of customers. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

Not much - we are very pleased with Voxco for our survey needs. The only critique would be that they may not be the most innovative in the market, but when they do update services, they are robust and well tested. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/3/2023

"Had a great experience working with Voxco - user friendly"

4.5/5

What do you like best about Voxco Survey Platform?

The usability of the platform is very easy and intuitive. Many great features and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

Had a couple hiccups with some bugs here and there but nothing too major the team couldn't help us out with Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

7/21/2022

"Breaks down a complex process to simple steps"

5/5

What do you like best about Voxco Survey Platform?

It's a very powerful and flexible platform, using a series of simple steps. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

I would like the ability to program macros to automate the process of generating daily or weekly reports Review collected by and hosted on G2.com.

Verified User in Consulting

Small-Business (50 or fewer emp.)

8/8/2023

"Very user friendly"

4.5/5

What do you like best about Voxco Survey Platform?

a completely customizable platform with many different question types available to you. Support team is top notch. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

Charts are not all that pretty. Other than that, I have no complaints Review collected by and hosted on G2.com.

Verified User in Research

Small-Business (50 or fewer emp.)

11/3/2023

"Excellent customer service"

5/5

What do you like best about Voxco Survey Platform?

Customer service is excellent. Prompt professional service from Daniel. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

There is nothing I dislike about Voxco platform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/17/2023

"Easy to use, but requires training"

4.5/5

What do you like best about Voxco Survey Platform?

It has a bright friendly display thats modern. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

It takes a bit of training to learn to use the features. Review collected by and hosted on G2.com.

Varsha M.

Senior Executive

Enterprise (> 1000 emp.)

8/24/2022

"Best in class survey platform for Large enterprises"

5/5

What do you like best about Voxco Survey Platform?

We have been using Voxco for our in house surveys for many years now and the thing that i like the most about Voxco's survey is that its easy to use and its very easy to manage access. From an Analyst to the VP , anyone can create easy to complicated surveys with ease. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

I recommended the Voxco platform to a friend of mine who runs a small consulting firm, he had to do only close to 100 odd surveys, and Voxco's pricing for such small number of surveys is a bit off. I think if you are looking for a platform to handle more than 3000 surveys an year than Voxco is at the sweet spot. Review collected by and hosted on G2.com.

Megha K.

Management Consultant

Enterprise (> 1000 emp.)

8/9/2022

"Intuitive and a great platform to conduct large scale surveys."

5/5

What do you like best about Voxco Survey Platform?

It took only few days to learn how to use all the functionality. The interface is easy to navigate through.

The survey builder is easy to use for a person with no background. I was able to share the survey using multiple channels which helped me gather huge volume of data. The data analysis also proved to be very intuitive as it gave us reports in no time. Review collected by and hosted on G2.com.

What do you dislike about Voxco Survey Platform?

I had an amazing experience using Voxco products . The platform is intuitive and customer success team is always a call away. The only addition i would like them to may be give is have a free survey option. Review collected by and hosted on G2.com.