What do you like best?
It's a very interesting and convenient platform when it comes to business communications, it's cloud-based and offers stable and quality communications, I like your customer service that is always well-disposed when you need it.
What do you dislike?
Sometimes I've had calls that fall and sms that don't reach their destination, it's not something that happens often but it's annoying.
Recommendations to others considering the product
My company uses Voxbone because it provides very good service, excellent customer service and a variety of numbers from different countries, offers a free trial where you can try if it suits your needs and if it covers the regions from which you need to buy DIDs.
What business problems are you solving with the product? What benefits have you realized?
Voxbone comes for years offering a service of excellence, provides me clean numbers that can be used for verifications, customer support, SMS notifications and calls with very good quality and definition of sound, what I like is that I can access very low rates on some calls, It allows me to communicate fluently and to the personal telephones of our company's employees residing in other countries, we also use it to communicate with hotels, airports and suppliers around the world.