Voxbone, now part of Bandwidth Reviews & Product Details
Voxbone, now part of Bandwidth Overview
What is Voxbone, now part of Bandwidth?
"Whether digital native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network.
Our compliant, elastic SIP trunking services and phone numbers deliver fully localized presence on a global scale, on demand, across 93% of the world's economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS.
Acquired by Bandwidth in 2020, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova."
The system is scalable, versatile and can support high loads. Their API is robust, the documentation detailed, they offer coverage where competitors can't. Portability where competitors cant. Review collected by and hosted on G2.com.
What do you dislike?
Their pricing is not flexible, they fight to keep their pricing tiers and seem non-understanding to the needs of a startup. I have tried to negotiate with them many times to get "help" to scale and there was no flexibility whatsoever, the same happened when we had to port multiple numbers from other providers that were not at range. At this moment I am still waiting for an answer to a pricing related ticket that is beeing ignored for a month. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Careful what you sign, it might come back bite you in the *ss Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
We use their DID numbers. They offer great coverage, quality and multiple customization methods. We are also planning to expand to SMS soon. Review collected by and hosted on G2.com.
Thank you for leaving a review. We agree that Voxbone simplifies how businesses can manage their global comms. We’re currently in the process of overhauling our portal user experience, so make sure to keep an eye out! Once these new features come online, we'd love your feedback in an updated review.
Last year we launched our full voice stack, which replaces the voice functionality of legacy carriers in the cloud, in 25 countries. Our team is working just as hard this year to expand our coverage. Most recently, we launched in Thailand and have some exciting new territories in the pipeline! With our on-demand DID numbers in over 9,000 area codes across 65+ countries, you can reach 92% of the world economy, all with Voxbone.