Using the communication services like calls and video API. Easy to setup and not that expensive to maintain. Review collected by and hosted on G2.com.

Lack of available resources to learn how to do the base setup like additional youtube videos and documentation can be added. Review collected by and hosted on G2.com.

The best thing I felt was the ease of inegration and ease of use. I was quite simple for me to extend the api in the existing piece of code. Review collected by and hosted on G2.com.

The starting of the api. The initial learning curve is what bugged me the most about the api. Review collected by and hosted on G2.com.

I love the wide range of APIs available for voice, SMS, video, and authentication. It covers all my communication needs in one place.Whether I need to handle small or large-scale communication, Vonage scales seamlessly to meet my needs. Review collected by and hosted on G2.com.

The pricing structure is complicated, especially when dealing with multiple APIs and international rates. Review collected by and hosted on G2.com.

I do like the clear structure of defining the API it was easy to implement I have used it it was great because we needed to do it from scratch Review collected by and hosted on G2.com.

the only drawback I have experienced is the SIP trunking limitation but for my service it was good Review collected by and hosted on G2.com.

Integrating Vonage Communications APIs has transformed how we engage with clients. Using Vonage's Video API, we offer virtual consultations and demonstrations, providing our clients with interactive experiences that customers find to be very helpful. Review collected by and hosted on G2.com.

The initial setup and configuration of Vonage's Video API required more technical expertise than anticipated, causing some initial implementation challenges Review collected by and hosted on G2.com.

The easiness to integrate communication services with multiple CRM providers.

The range of API's available is really an upfront for Vonage communication services. Review collected by and hosted on G2.com.

Complicated/Overpacked UI in the first versions.

Synchronization and Integration issues on the go. Review collected by and hosted on G2.com.

I like that the scalability of the APIs allows for consistent performance, whether handling small-scale or large-scale campaigns or notifications. Review collected by and hosted on G2.com.

The structure of pricing is a bit complicated, which makes it difficult to predict usage patterns. Review collected by and hosted on G2.com.

The customer experience has been incredibly successful since day 1. Review collected by and hosted on G2.com.

I didn't enjoy how the interface didn’t fully help me to make an informed decision when having to select specific pages accordingly. Review collected by and hosted on G2.com.

I like the user feedback capabilities the most. Review collected by and hosted on G2.com.

The marketing capabilities in general could be more robust, but it's pretty easy to use and integrate. Review collected by and hosted on G2.com.

The PaaS model of the company that allows people to use their features using programmable APIs. The app also allows to share video and audio across region with cloud. Review collected by and hosted on G2.com.

The prices are on the higher side. While Vonage is top the the line, other competitors like Notilify and Twilio give more affordable plans with similar quality. Review collected by and hosted on G2.com.