--- title: Vonage Communications APIs Reviews meta\_title: 'Vonage Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 404 reviews by the users' company size, role or industry to find out how Vonage Communications APIs works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 404 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Vonage Communications APIs Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Communications APIs but has limited features. Are you part of the Vonage Communications APIs team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Communications APIs Community](https://www.g2.com/products/vonage-communications-apis/discuss) Languages Supported Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Bob Szczepaniak Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) ## Top-Rated Alternatives [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Sinch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinch") Sinch 3.8/5(35) ](https://www.g2.com/products/sinch/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-communications-apis/competitors/alternatives) ## User Insights Average based on 404 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/27/2020 "Great service" 5/5 What do you like best about Vonage Communications APIs? Excellent SMS API service, with vast opportunities! Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Like the service, only pros, without any cons Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Using Vonage SMS API services for clients verification, very stable work! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chris W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris W.") CW Chris W. Client Support Tier 3 Mid-Market (51-1000 emp.) 8/27/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Overall Good, but buggy." 2.5/5 What do you like best about Vonage Communications APIs? I do like the ability to bridge the conference line and VOIP communication. The video quality even set to a lower level is also good for the needs of most users. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? The conference bridge that once worked so well has been buggy for months with no acknowledgement by the TokBox team. It would also be nice to be able to export graphs/charts in the inspector tool so i can provide that data to our client attempting to configure their network Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Please allow me to export data from the inspector tool. It would also be nice to have moderator features within the room as our team often moderates these meetings. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Our organization uses Nexemo/Tokbox to hold digital video/voice interviews. These interviews save organizations time and money and provide a great return. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") AG Verified User in Gambling & Casinos Enterprise (\> 1000 emp.) 3/20/2020 "Nexmo - Best app to connect your app with carrier" 5/5 What do you like best about Vonage Communications APIs? Nexmo has a really to use API's which helps you to connect you app with carrier , its switch also nexmo has a really friendly interface , where you can see all the information you need, for example : Where was the SMS sent , how much was the expenditure and etc Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Can't say anything bad about the nexmo, It's really great Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We have a lot of customers that we're trying to reach out , with our Promos , we use Nexmo to send all this infromation and get closer with our customer base Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jaime B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaime B.") JB Jaime B. Owner Computer Software Small-Business (50 or fewer emp.) 8/30/2019 "Solid messaging API" 5/5 What do you like best about Vonage Communications APIs? I've been using Nexmo for years for SMS sending from my apps, and its been rock solid, with very fast response times throughout all the period. I also like their website is clear and concise , and its very easy to find relevant information. Last but not least, their pricing is quite competitive for years already. The few support cases I opened throughout the years were always taken care of in a matter of hours. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? There is very little to dislike in Nexmo. My only request could be to add more options/formats to the analytics reports, but that's far from a dislike Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Easy implementation, good price, easy to find yourself in website Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? I use Nexmo to send SMS from my html5 apps. The implementation took me a few minutes, and I like the fact it's been so responsive and fast for years it feels its a API you can trust. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/16/2020 "We are very satisfied with the service- IvyNet" 5/5 What do you like best about Vonage Communications APIs? From Nexmo API, mostly we use SMS for OTP. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? There is nothing in particular that I dislike. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Fast, seamless, reliable and very efficient customer support. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Our customers can receive their one-time password in few seconds. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 8/23/2019 "Tokbox is easier than straight webRTC but still needs sr engineers to setup and maintain" 3.5/5 What do you like best about Vonage Communications APIs? webRTC is in a phase of rapid development and for those not able / interested to have to chase the latest greatest development, Tokbox can do that for you for a price. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Tokbox still very much requires senior engineers to build out and maintain a video conferencing solution. The documentation might lead you to think any JS engineer could do this project and it's true that a it's not hard to get to a working prototype, however there is still plenty of nuance that people with webRTC as a skill are able to get through that a regular JS engineer cannot. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Solve the problem of users not being able to connect. The network test is a diagnostic only; not a solution for the user to fix their bandwidth, webcam, mic, or speakers. This article is https://tokbox.com/blog/do-12-of-webrtc-calls-really-fail/ is playing with numbers; eg. it's BS. We have everyone of our users complete a network test, and the rate of 1st time success is 88%. We've poured money into tech, different toxbox-partner engineering teams, and customer support in an effort to get closer 100%. We're at 94%. This is why people think video tech sucks, except for zoom (which took on the users problem). Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? The main benefit is that Tokbox keeps up with webRTC development so you don't have to. Just keep your Tokbox implementation fresh. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nigel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nigel H.") NH Nigel H. Technical Architect/Manager Small-Business (50 or fewer emp.) 5/29/2019 "Its ok, handles large volumes nicely" 3/5 What do you like best about Vonage Communications APIs? Very fast and has lots of features to select from SMS/Voice messages. Lots of lines to buy for this. Easy interface Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Nexmo does no work nicely with Canadian carriers, meaning they do not know if a line is a Cell/Landline or even who is the carrier of the destination line. Now your thinking why do I care about this??? because in Canada there is a carrier Freedom who will not accept Toll free SMS messages but when we send the SMS we get a success and no failure because Freedom does not respond. But Nexmo returns that the carrier was Telus/Bell/Rogers etc when it really was Freedom. So if we knew it Freedom we could send out on a normal line and get a success but we dont know this. Also Nexmo does not know if its a landline or cell line in Canada so we get a success but really the carrier noticed that it was a landline and threw away the SMS and did not respond with a failure message. If Nexmo knew then we could inform our client and the phone number can change. Right now we just fail repeatedly sending to this number with no help from Nexmo or Carriers. Now you think this is just 2 issues so how much could this impact us, well we send out 80,000 SMS a day and we get floods of support calls about how the SMS never made it to the destination and we don't know why and Nexmo support takes about 3-4 business days to respond with an answer because they dont even know if its a Freedom or landline and have to ask the carrier. So we are not happy Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Canadian SMS support is limited. Short lines are way too expensive. Carrier/Network code returned during sending is not accurate. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Its fast and quick SMS responses Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kenny H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenny H.") KH Kenny H. Engineer Small-Business (50 or fewer emp.) 5/29/2019 "Great product, nice integrations and good documentation." 4.5/5 What do you like best about Vonage Communications APIs? You have a great product,I like the nice integration that it has with Laravel. I've used other solutions like Plivo but this, in my opinion, has a far better quality product. Also, the documentation is very good and very easy to use. Another thing that I like is the size of the community around your product. If you need help there are a ton of resources to look up with, and if not, you could always post a question in StackOverflow and get a proper response from developers already familiar with the service. This is really great. A great product needs to have a great community. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? You offer greate services, but there are only avaliable in some countries. If I need to make an advise, I'd say provide more API coverage for foreign countries like Peru. Also, we'd like to have a better pricing and a low entry barrier for stutends to start playing with the products to ease the transition to your platform. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Review the nice documentation that Nexmo offer in order to integrate the service in no time. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? At the moment you solve or most importante needs (related to your offered services) that is User notifications. We also want to implement the Voice API soon in order to improve our application. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TT Toan T. CEO Small-Business (50 or fewer emp.) 3/12/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Ease of use" 5/5 What do you like best about Vonage Communications APIs? The administrative interface is the best. I also use nexvortex and infobip. You guys did a great job with the interface. It is intuitive and the icons are cute. It looks good and functioning at the same time. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? There are a few things: 1) It is very difficult to search for phone number to buy. If users want to browse available phone numbers, they have to go 1 page at a time. When there is 800 pages, it takes a long time to browse. Give us a way to jump to page number. 2) I wish you guys have phone number I can purchase in Colombia, Bolivia and many other South America countries. I like you guys so much that I wish you are available in other countries. I open an account with infobip because you are not in that space. 3) I wish you can give me a way to send you two difference audio and you can splice them together before streaming it to the end user. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: USE IT! It is easy to setup and the price is reasonable for the call quality and network uptime. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Interactive Voice Responses (IVR) and SMS. I am doing surveys through phone and text messaging. I also do education over the phone since there are people that don't have smart phone and internet. Those are the one we want to understand. Our surveys for our studies are health and behavioral education. I have been using IVR and SMS for a long time. Review collected by and hosted on G2.com. Show More 5/28/2019 Current UserValidated ReviewerIncentivizedSource: Seller invite TL Tracy L. Community Manager Small-Business (50 or fewer emp.) 5/28/2019 "NEXMO FOR SMS" 5/5 What do you like best about Vonage Communications APIs? Our residents have SMS texts sent to alert them that visitors have checked in. Nexmo makes it easy and affordable. We started with another company but found Nexmo to be more competitive for our needs and costs. We have recommended it to others that are also satisfied. Want to look into whether or not we can schedule blast texting within your online portal. If we can, we will be able to reach so many more people than we have ever before. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Wish we could buy in bulk to avoid the more frequent billings. There is a small Foreign Transaction fee but that is something we can change by using a different credit card to pay the services. Perhaps a bulk purchase with a company check could help us even more. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: This is an easy to implement and the website interface is easy touse. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Gate access, Great communication with residents. Easy easy easy. We now want to implement a community wide SMS messaging system to announce events, happenings and important reminders. We are actually considering this as opposed to an onsite message board to post meetings and events inside of the community. With the low cost to SMS and the ability to reach residents right at home, and all members of the household and not just the primary, it may be the best way to go for all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Vonage Communications APIs? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Communications APIs ](https://www.g2.com/products/vonage-communications-apis/discussions/new) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How do I set up a Nexmo account? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/creating-nexmo-account) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How are your deliverability and latency? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/nexmo-service-quality) [ View all Discussions ](https://www.g2.com/products/vonage-communications-apis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) Vonage Communications APIs Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/twilio-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png "Product Avatar Image") Plivo 4.5/5(747) [ Compare Now ](https://www.g2.com/compare/plivo-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89e20901aefa348939ec250ca6be763d/bandwidth-bandwidth.png "Product Avatar Image") Bandwidth 4.4/5(504) [ Compare Now ](https://www.g2.com/compare/bandwidth-bandwidth-vs-vonage-communications-apis) ##### ##### Vonage Communications APIs Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Community Support Professional Support Platform Basics - Phone Verification Accuracy Call Screening Scalability Additional Features - Phone Verification Integration Abilities Compliance with Regulations Reporting and Analytics [ View More Features ](https://www.g2.com/products/vonage-communications-apis/features) ##### Categories on G2 [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas) [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas)[Phone Verification](https://www.g2.com/categories/phone-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which PDF editor offers the most advanced editing features?](https://www.g2.com/discussions/which-pdf-editor-offers-the-most-advanced-editing-features)[Top-rated portals for client collaboration and communication](https://www.g2.com/discussions/what-are-the-top-rated-portals-for-client-collaboration-and-communication)[Which hardware monitoring platforms are trusted by data center managers and IT infrastructure teams based on long-term reliability rather than just good first impressions?](https://www.g2.com/discussions/which-hardware-monitoring-platforms-are-trusted-by-data-center-managers-and-it-infrastructure-teams-based-on-long-term-reliability-rather-than-just-good-first-impressions) [What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[What platforms do you use to build online communities](https://www.g2.com/discussions/are-there-platforms-to-build-engaging-online-communities)[Pros and Cons Details](https://www.g2.com/products/vonage-communications-apis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)