--- title: Vonage Communications APIs Reviews meta\_title: 'Vonage Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 404 reviews by the users' company size, role or industry to find out how Vonage Communications APIs works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 404 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Vonage Communications APIs Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Communications APIs but has limited features. Are you part of the Vonage Communications APIs team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Communications APIs Community](https://www.g2.com/products/vonage-communications-apis/discuss) Languages Supported Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Bob Szczepaniak Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) ## Top-Rated Alternatives [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Sinch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinch") Sinch 3.8/5(35) ](https://www.g2.com/products/sinch/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-communications-apis/competitors/alternatives) ## User Insights Average based on 404 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) BK Bharat K. Senior Member - Engineering Staff Information Technology and Services Small-Business (50 or fewer emp.) 9/9/2019 "Tokbox review" 4.5/5 What do you like best about Vonage Communications APIs? MedOnGo’s Smart Health Platform is being used for Smart Consults, Remote and Tele Consultations which requires best possible live video consultation. Tokbox was the clear choice as it provided management capabilities that come with quality & bandwidth. During our Tokbox integration with out Smart Health Platform we found \* Documentation is simple, easier & informative. One of the best we’ve seen on the market for communication APIs. \* API's are easy to integrate. \* Ability to record videos. \* Developer tools like Inspector useful for debugging best in the business. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Need to create separate login for customer support. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: We have used Tokbox for more than 1.5 years with out any issue. Personally have recommended this to couple of friends & colleagues. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We have been using Tokbox for more than 2 years for the following \* Tele medicine application to provide real time doctor consultation for patients. \* Provide technical customer support using P2P video chart. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AJ Austin J. Application Designer and Support Specialist Mid-Market (51-1000 emp.) 5/29/2019 "Nexmo offers easy to use API and SMS structure, but the personal support is a little lacking" 3.5/5 What do you like best about Vonage Communications APIs? Nexmo prices are incredibly low, and there's no minimum amount of messages per month or a subscription to pay. Their API is very quick to learn and implement on a small scale. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Whenever I had a question about something involving the API or restrictions for my country (US) it took several hours to a day to get an email response from Nexmo. Since I work in tandem with an company sourced in India, those few hours usually lead to a day of no productivity because of time zone differences. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Get in touch with a customer representative and have them walk you through the API process if you're confused. Make sure to read all documentation, as the support will usually link you to one of the documentation pages. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Our company is using Nexmo to send alert notifications to our customers regarding a particular situation that occurs during the use of our products. We have not realized any benefits yet, since we are still testing the Nexmo API with our use case. However, the price difference between Nexmo and our current platform (Red Oxygen) is substantial Review collected by and hosted on G2.com. Show More 9/3/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hari T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hari T.") HT Hari T. Head of Engineering (Real Time Communications) Internet Enterprise (\> 1000 emp.) 9/1/2019 "Professional collaboration" 4/5 What do you like best about Vonage Communications APIs? The communications ecosystem could be quite taxing with multiple carriers and volatility with their services and pricing. Nexmo ensures that none of this affects our business. Nexmo's infrastructure is also quite robust which is evident from excellent API latencies that we observe when we use their services. Nexmo's global and local leadership team is invested in the success of our business and goes the extra mile to help us on various initiatives, by getting the right professionals to work with us. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Haven't experienced any major red flags in my close to 2 years of using Nexmo for SMS, Calls, etc. One thing that Nexmo could improve on is to generalize various customer requirements and build them into the service, so that it is available for customers across the board. This is more preferable than asking thousands of customers to change their implementation at short notice, which totally beats the purpose of using an SMS service provider who can abstract out the complexities. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We are primarily using Nexmo as a CPaaS service provider to help integrate SMS and Voice support with our services for various needs like One Time Passwords, Transactional Notifications, Text to speech calls, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/16/2020 "A great communication solution" 4.5/5 What do you like best about Vonage Communications APIs? We have been using Nexmo for a long time. It never failed on us. The API is well made and documented. Dashboard is self explanatory and easy to use. We are especially happy with the stability of this service. When Nexmo changed to Vonage we were afraid that everything will change, but it did not and it continued working perfectly Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Support could be better. We have asked Nexmo support a couple of times if we could use a an existing phone number as a senders phone number trough Nexmo. They told us no. But then we tried either way and it worked Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Using Nexmo we allow our customers contact their customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anthony M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony M.") AM Anthony M. Software Engineer Small-Business (50 or fewer emp.) 8/27/2019 "OpenTok Does a LOT for You!" 3.5/5 What do you like best about Vonage Communications APIs? What I like best about the OpenTok platform is all of the features that are taken care of for you. Sure it doesn't take too much to write your own code to do basic video call support over WebRTC, but in order to do it well and robustly is a different story! OpenTok takes care of making sure the video call works on multiple devices and multiple browsers. And OpenTok takes care of making sure it continues to work on new releases of browses and mobile operating systems. That alone is a major headache that only companies with a lot of developers would be able to manage if they wrote their own WebRTC video call program. And the other major feature of OpenTok that is great and makes it so you don't have to figure it out yourself is the video recording. OpenTok allows you to record the video calls that are made. And if you wanted to do that in your own 'from scratch' WebRTC video call program, then that would take significant effort and a lot more servers dedicated to recording those video calls. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? One of the things I dislike about OpenTok is that the Node.js SDK doesn't use promises and instead still uses callbacks in its methods. That is a slight inconvenience for sure. It also seems like the Node.js SDK doesn't have methods for all of the OpenTok's web API. So sometimes you might find you have to write a function to call the OpenTok Web API because there isn't a method in the Node.js SDK. Oh the other thing I don't like is that you can't pause a recording. So you can start and stop a recording which will create a video file and then you can start and stop the recording later but that would then create a second video file. It would be nice if there was a feature to pause the recording so that it can be resumed later and in the end would only produce one video file. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? With OpenTok we are able to use video calls to connect people together. And we are able to do it without having to worry about differences that can be introduced by different browsers or devices because OpenTok abstracts those worries away. We also have the need to record the video calls that occur sometimes and so OpenTok solves that problem for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller GP Glen P. Operations Manager Small-Business (50 or fewer emp.) 8/27/2019 "No 24/7 Support, bill for SMS that fail to send" 0/5 What do you like best about Vonage Communications APIs? Entire process was easy to setup, API is well-written. Documentation is well done, it was easy to implement their API into our existing software. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? No 24/7 support, if you submit a request on Friday, you MIGHT get a reply by Tuesday morning. Our account went 6 weeks thinking we were sending SMS, when we were just getting changed for nothing. Took weeks to get the issue resolved, ported out to fix the problem. When porting out, our request was denied as we did not supply a PIN. Had to contact support, wait days, just to get told there is no PIN. So we had to re-submit the request, with no pin, to get the number ported away. It took several days longer than it should have to get away. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Use a different service. Service is great, once it breaks though...it takes days to get a reply, weeks to fix a problem. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Direct customer contact and emergency information distribution. We were able to get information to our customers easily and quickly regarding events they were planning on attending. It was great to be able to change dates due to rain and update most of the people attending with just one SMS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/29/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy to integrate and send SMS from our application" 4.5/5 What do you like best about Vonage Communications APIs? The dashboard makes it easy to provision and keep current with our SMS numbers. The API is URL based so it's easy to make calls to it. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? They didn't have a reporting API initially, but they have since added it. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Our point-of-sale applications need to send SMS messages and Nexmo lets us deliver that feature to our customers for a reasonable price. Review collected by and hosted on G2.com. Show More 4/16/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Political Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Political Organization") AP Verified User in Political Organization Mid-Market (51-1000 emp.) 4/16/2020 "Reliable communication solutions, outstanding support" 5/5 What do you like best about Vonage Communications APIs? We use and like the SMS API, which could be implemented very easily. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? It took us quite a long time to get rid of the account limitations, we had to wait 'till they've been removed completely. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We are delivering news and important informations to our organization members via SMS. Short messages are opened at a higher rate than newsletters or e-mails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SS Shako S. Mid-Market (51-1000 emp.) 4/14/2020 "The smartest and the easiest option for VoIP and SMS APIs" 4.5/5 What do you like best about Vonage Communications APIs? The documentation contains all the necessary information, support is also very helpful and in case you are a developer, working with product will be easy and clear Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? The prices provided on different services are a bit expensive Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Documentation is always helpful and easy-understandable Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? With Vonage APIs now we are able to make automatic voice calls and send text messages Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") CA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 2/21/2020 "We don't support 3rd party applications" 0.5/5 What do you like best about Vonage Communications APIs? I don't like that it doesn't work. I cannot say I like something when it did not work?? Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? It did not work on my New York ServiceNow instance. This is a 3rd party application sold on our company store and I reached out to the support team because their documentation is incorrect and the reply was we don't support 3rd party applications. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: No I most certainly would not recommend Nexmo because of the poor support or attempt at support. A blanket we don't support 3rd party applications when it is sold on our company website and I am trying to demo it to sell your features is not the way to support your reseller...... Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? None because it doesn't work Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Vonage Communications APIs? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Communications APIs ](https://www.g2.com/products/vonage-communications-apis/discussions/new) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How do I set up a Nexmo account? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/creating-nexmo-account) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How are your deliverability and latency? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/nexmo-service-quality) [ View all Discussions ](https://www.g2.com/products/vonage-communications-apis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) Vonage Communications APIs Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/twilio-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png "Product Avatar Image") Plivo 4.5/5(747) [ Compare Now ](https://www.g2.com/compare/plivo-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89e20901aefa348939ec250ca6be763d/bandwidth-bandwidth.png "Product Avatar Image") Bandwidth 4.4/5(504) [ Compare Now ](https://www.g2.com/compare/bandwidth-bandwidth-vs-vonage-communications-apis) ##### ##### Vonage Communications APIs Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Community Support Professional Support Platform Basics - Phone Verification Accuracy Call Screening Scalability Additional Features - Phone Verification Integration Abilities Compliance with Regulations Reporting and Analytics [ View More Features ](https://www.g2.com/products/vonage-communications-apis/features) ##### Categories on G2 [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas) [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas)[Phone Verification](https://www.g2.com/categories/phone-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which PDF editor offers the most advanced editing features?](https://www.g2.com/discussions/which-pdf-editor-offers-the-most-advanced-editing-features)[Top-rated portals for client collaboration and communication](https://www.g2.com/discussions/what-are-the-top-rated-portals-for-client-collaboration-and-communication)[Which hardware monitoring platforms are trusted by data center managers and IT infrastructure teams based on long-term reliability rather than just good first impressions?](https://www.g2.com/discussions/which-hardware-monitoring-platforms-are-trusted-by-data-center-managers-and-it-infrastructure-teams-based-on-long-term-reliability-rather-than-just-good-first-impressions) [What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[What platforms do you use to build online communities](https://www.g2.com/discussions/are-there-platforms-to-build-engaging-online-communities)[Pros and Cons Details](https://www.g2.com/products/vonage-communications-apis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)