--- title: Vonage Communications APIs Reviews meta\_title: 'Vonage Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 404 reviews by the users' company size, role or industry to find out how Vonage Communications APIs works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 404 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development ---

# Vonage Communications APIs Reviews & Product Details

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###### Profile Status

This profile is currently managed by Vonage Communications APIs but has limited features.  
  
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Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

* * *

Seller
[Vonage](https://www.g2.com/sellers/vonage)
Discussions
[Vonage Communications APIs Community](https://www.g2.com/products/vonage-communications-apis/discuss)
Languages Supported

Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Bob Szczepaniak

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

12 months

[
View More Pricing Information
](https://www.g2.com/products/vonage-communications-apis/pricing)

## Top-Rated Alternatives

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Plivo

4.5/5(747)

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[

 ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio")

Twilio

4.1/5(530)

](https://www.g2.com/products/twilio/reviews)

[

 ![Sinch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinch")

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[
View All Alternatives
](https://www.g2.com/products/vonage-communications-apis/competitors/alternatives)

## User Insights

Average based on 404 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

AG

Andrew G.

Small-Business (50 or fewer emp.)

8/27/2020

"Simple, efficient, effective"

5/5

What do you like best about Vonage Communications APIs?

I can use the api to intergrate my services Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Capped limits to top up credit should be removed Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Contact them if you need to lower the top credit amount Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I am able to communicate with my customers to tell them when there machines are completed and ready to be picked up Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Marcos R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcos R.")
MR

Marcos R.

Small-Business (50 or fewer emp.)

9/8/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Top provider for Voice services"

4.5/5

What do you like best about Vonage Communications APIs?

The capabilities they have along with good API documentation and use cases Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Customer service may improve. They should care a little bit more about loyal customers even though premium customer service is not active. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Our main use case is launching telephone calls through their API Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kenny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenny S.")
KS

Kenny S.

Mid-Market (51-1000 emp.)

4/16/2020

"A solid alternative to Twilio"

5/5

What do you like best about Vonage Communications APIs?

All the functionalities that our business needs are supported very well, SMS delivery, phone numbers in various countries, detailed logs of activities. Pricing is very competitive compared to competitors. For those countries that have more censorship to SMS delivery, Nexmo has a good program to improve deliverability. The SDK is robust and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

The pricing is in Euro rather than my local USD. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We had been using Twilio to deliver SMS with one time passwords and verification codes. We are happy to add Nexmo to our system so we can smartly blend 2 providers for the best deliverability based on content, recipient carriers, and regions. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Lasha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lasha J.")
LJ

Lasha J.

Deputy Head Of IT Operations Department 

Mid-Market (51-1000 emp.)

3/10/2020

"Good sms and voice delivery tool"

4/5

What do you like best about Vonage Communications APIs?

Great tool for sms and voice service delivery. Fast processing of requests and cloud based solution, which helps to deliver great user experience with high level of security in real time, worldwide service. Simple API and easy to integrate with any platform using in company. Rates are acceptable considering offers on market. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

dashboard is a bit had to use, need to navigate with a lot of click to find needed info. Fraud detection is the weak area for tool. Few times account was hacked and we stopped to deposit money for few days, which means had downtime for service. I would like more quick response from support when need, it takes few days to get full info any help needed. If you need to use tool in part of Asia expect some delays, we tried to drill down and find out what was the reason of slow performance on this area but could not find out anything, probably some integration issues, like no direct communication channel. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Fraud detection is not strong side of tool. Constantly check usage of balance with the following criteria: which countries were top requester of your sms or voice service. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Using nexmo for product as OTP and voice calls. This means user account is more secured. Reliable service helps to deliver good user experience. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

GL

Gioia L.

Mid-Market (51-1000 emp.)

4/18/2020

"Great communication service"

4/5

What do you like best about Vonage Communications APIs?

The APIs are very clear and well documented. To integrate features like Whatsapp our tech team did not find any issues. The support team has always helped replying fast to all questions. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

There is still some confusion caused by the different brands and different products of the brands (Nexmo, Tokbox, Vonage...). I think it should be done a unification process to bring everything under Vonage naming. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

The product is very wide and complete, you will find everything you need and a very good support team which will help you to find the most suitable features of the product for you and your company. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I integrated Vonage APIs in order to have communication services in a web application. We integrated Whatsapp sending, in-app calls to PSTN and SMS sending. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

8/27/2020

"Great features and ease of use"

0/5

What do you like best about Vonage Communications APIs?

Vonage makes it really easy to get up and running. I like the ruby gem that makes working with the API that much simpler. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

That I get delivery confirmations even for messages that are not actually delivered. I believe this is a Telco issue per country. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are solving multi factor authentication and having password less services. We decrease support needed. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Burhan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Burhan G.")
BG

Burhan G.

Microsoft Dynamics NAV Developer

Mid-Market (51-1000 emp.)

9/2/2020

"Great Support"

5/5

What do you like best about Vonage Communications APIs?

My experience is a great support that they provided me when I was testing some Microsoft flow and they supported me very well till my testing ended successfully. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Everything is okay until now and working for me. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

It's very good and working very well. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

For Microsoft Flow, it is using as a action and worked well for me. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale")
UW

Verified User in Wholesale

Mid-Market (51-1000 emp.)

8/28/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Experienced company"

3.5/5

What do you like best about Vonage Communications APIs?

reliability of the company and good team memebers Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

some delay in payments and in the replies to the nettings Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

good quality/price relationship Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

It is one of our reliable partners, they provide 2way as well as MT termination Review collected by and hosted on G2.com.

Show More

8/27/2020
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

OW

Orlando W.

Small-Business (50 or fewer emp.)

4/23/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"We chose them for their SMS sending speeds and their support has been great."

5/5

What do you like best about Vonage Communications APIs?

They're very proactive with their support and follow up regularly Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

We can sometimes find it hard to get a solution through the community, and some terminology is left unexplained. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Sending SMS to 100s of customers on a high frequency. The benefit over other providers were the speed and costs. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/27/2020

"High Recommend Nexmo/Vonage"

4.5/5

What do you like best about Vonage Communications APIs?

The API is very well designed and easy to integrate with. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Phone numbers are completely lost if they can't be renewed. Learned that the hard way. Not a huge issue though. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nothing worth noting Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We're adding 2FA to our application which would have been a pain to write ourselves. Got a huge benefit with reasonable cost Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Vonage Communications APIs? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Vonage Communications APIs
](https://www.g2.com/products/vonage-communications-apis/discussions/new)

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
G2

Verified User in Marketing and Advertising
•
Last activity over 6 years ago

How are your deliverability and latency?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/nexmo-service-quality)

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
G2

Verified User in Marketing and Advertising
•
Last activity over 6 years ago

How do I set up a Nexmo account?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/creating-nexmo-account)

[
View all Discussions
](https://www.g2.com/products/vonage-communications-apis/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

12 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/vonage-communications-apis/pricing)

Vonage Communications APIs Comparisons

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Twilio

4.1/5(530)

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4.5/5(747)

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Bandwidth

4.4/5(504)

[
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##### 
##### Vonage Communications APIs Features

Functionality

Ease Of Integration

API Call Speed

Unified Communications

Support

Documentation

Community Support

Professional Support

Platform Basics - Phone Verification

Accuracy

Call Screening

Scalability

Additional Features - Phone Verification

Integration Abilities

Compliance with Regulations

Reporting and Analytics

[
View More Features
](https://www.g2.com/products/vonage-communications-apis/features)

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[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas)[Phone Verification](https://www.g2.com/categories/phone-verification)

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