--- title: Vonage Communications APIs Reviews meta\_title: 'Vonage Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 404 reviews by the users' company size, role or industry to find out how Vonage Communications APIs works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 404 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Vonage Communications APIs Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Communications APIs but has limited features. Are you part of the Vonage Communications APIs team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Communications APIs Community](https://www.g2.com/products/vonage-communications-apis/discuss) Languages Supported Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Bob Szczepaniak Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) ## Top-Rated Alternatives [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Sinch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinch") Sinch 3.8/5(35) ](https://www.g2.com/products/sinch/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-communications-apis/competitors/alternatives) ## User Insights Average based on 404 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Logan'Druță K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logan'Druță K.") LK Logan'Druță K. Design Lead Digital Experience Enterprise (\> 1000 emp.) 10/17/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Platform to engage customers via easy use of API, text, voice &video." 5/5 What do you like best about Vonage Communications APIs? The UI is spotless and simple to explore, there are stores of documentation that you can use to make your application and afterward, utilize their Programming interface. Sandbox testing is extraordinary. The extraordinary measure of adaptability the stage offers and how dependable it is. The valuing for the discussion Programming interface is additionally in a way that is better than each contender. Simple to incorporate, the Programming interface documentation gave is fantastic Simple to utilize, the Dashboard has all the fundamental usefulness. The client service is splendid, brisk and will keep refreshed constantly. It gives your capacity to have correspondence framework consistently prepared and to convey each data mentioned by client rapidly immediately. Its Programming interface s are generally simple to utilize. Can make custom limit so you will get advised when your equalization is getting low, so client can reload it Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Covered cutoff points to top up credit ought to be eliminated. Client assistance may improve. They should mind somewhat more about steadfast clients despite the fact that exceptional client assistance isn't dynamic. The stage requires tuning and applications for different telephone numbers to guarantee the high caliber of conveyance. Dashboard is a piece needed to utilize, need to explore with a great deal of snap to discover required information. Misrepresentation identification is the frail territory for apparatus. Not many occasions account was hacked and client have halted to store cash for scarcely any days, which means had vacation for administration. Need to make separate login for client care. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Investigation are incredible. Investigating is simple. Nexmo's framework is additionally very hearty which is clear from magnificent Programming interface latencies Stage is being utilized for Keen Counsels, Far off and Tele Conferences which requires most ideal live video meeting. Tokbox was the reasonable decision as it furnished administration capacities that accompany quality and data transmission. Documentation is basic, simpler and useful. Truly outstanding available for correspondence APIs. Programming interfaces are anything but difficult to incorporate. Capacity to record recordings. Engineer instruments like Monitor helpful for troubleshooting best in the business. Give specialized client service utilizing P2P video diagram. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jeff W. Mid-Market (51-1000 emp.) 8/27/2020 "Easy to use once setup, good customer service" 4.5/5 What do you like best about Vonage Communications APIs? The low cost of use and setup has been very helpful and almost a necessity during the challenging budgetary time of the COVID-19 pandemic. We use Vonage as our voice provider with the 3CX cloud pbx and pay far less than we would for traditional phone lines with multiple extensions Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? My only complaint thus far once we were setup was that it was a somewhat tedious process to get auto-reload for payments turned on for our account. That seemed like it should be a default setting and it took a multiple email interaction with customer service to achieve. The phone service just stopped working for us when we got too low on funds because we didn't monitor our balance. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? Low cost of VOIP has been easily the largest benefit for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Peter D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter D.") PD Peter D. CEO/Founder/President Small-Business (50 or fewer emp.) 8/27/2020 "Just Migrated to Vonage/Nexmo - Could not be more happier" 5/5 What do you like best about Vonage Communications APIs? The user interface is clean and easy to navigate, there are heaps of documentation that you can use to create your application and then, use their API. Sandbox testing is great!! Also, I have used their support desk and the responses have been fast and helpful. Analytics are also great. Troubleshooting is easy. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? I would like to see them provide a billing interface in USD so you know exactly what you are paying. At the moment it is in Euro Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Definitely use them. Heaps of documentation and competitive pricing. API is easy to use Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? International SMS delivery. I can order numbers from any country with a few clicks and be up and running easily. Having numbers in my target country vastly improve deliverability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Johannes S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johannes S.") JS Johannes S. Co-Founder Small-Business (50 or fewer emp.) 8/26/2020 "Flexible communications platform" 4.5/5 What do you like best about Vonage Communications APIs? The incredible amount of flexibility the platform offers and how reliable it is. The pricing for the conversation API is also better than every competitor I scouted. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? There was a pretty steep learning curve and some documentation was spread out over multiple sources, so it was a little messy to get started with. You might need to spend a good amount of time on getting familiar with the platform. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: There are a few really helpful guides (not the API documentation), that go through setting up different kinds of services based on the Vonage APIs. They were really helpful in getting a feeling for what can be achieved using them. Take a look at them if you're unsure if Vonage offers an API suitable for your use case. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We created a chat functionality for users on our platform and couldn't have done it at that price and effort in any other way. Competitors were really expensive and missing some of the flexibility that Vonage offered. Being a bootstrapped founder, this was the ideal solution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kyle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle S.") KS Kyle S. Software Engineer Enterprise (\> 1000 emp.) 4/15/2020 "Easy to use and results!" 5/5 What do you like best about Vonage Communications APIs? I love the ease of use with Vonage Communications APIs. We have used the US Short Code Alerting APIs in order to provide a great up-to-date user experience for our company and customers. We were able to get things up and running very easily and quickly and anytime we needed support Vonage was there to help in a huge way! Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Not much! We have had very little issues Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: We have our LegaSuite (AS400) app dump a file that a windows process reads and handles calling the Vonage APIs from there and writing back once sent. I would recommend using the Vonage support as much as needed great help found there! Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We are solving issues with communications live and direct to our end customers depending on us. We have realized just how powerful these messages getting into users hands can be as it relates to the delivery process for our customers. Review collected by and hosted on G2.com. Show More 4/21/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MB Mosu B. CTO Small-Business (50 or fewer emp.) 2/27/2019 "Excellent Service" 5/5 What do you like best about Vonage Communications APIs? Easy to integrate,the api documentation provided is excellent Easy to use, the Dashboard has all the necessary functionality . The customer support is brilliant , quick and will keep you updated all the time. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? I have not found a case where I was not satisfied yet. Nexmo always find a solution to the problems that I raise, moreover they are constantly innovating and their enterprise team is excellent in finding the best solution for the problem you are having. you will be assigned a relationship manager who will listen and walk through the issues that u have to find the best solution available. the process can be tedious but the end result will be definitely worth it. if there is something that you dislike the best option is to take it to your relationship manager, they will then find the best solution available and will try to solve the issue you are having very quickly. This was my experience and i found that to be the best one so far. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Try it, you wont find a reason not to go for it. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? ease of use, ability to analyze what went wrong and where . This is very important so it can be rectified quickly Review collected by and hosted on G2.com. Show More 4/15/2020 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ucha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ucha D.") UD Ucha D. Mid-Market (51-1000 emp.) 4/14/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Nexmo - Get calls and sms without delay" 4/5 What do you like best about Vonage Communications APIs? It gives you ability to have communication system always ready and to deliver every information requested by customer quickly without delay. Its API-s are relatively easy to use. Also you have information for every SMS sent, You can filter them with number, country time ETC. same is for the voice calls. you can see how much did you spent on services that day, or any other day. Also you can create custom threshold so you will get notified when your balance is getting low, so you can reload it. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? We got hacked couple of times and our balance was used up. so for couple of days, until the problem was being investigate we were not putting money on our account, thus service was not available for our customers. So i think it need better protection Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: I don't have wast knowledge of similar services , so if you are looking for this kind of service i'd have only nexmo to recommend. It's renewed website has easy to navigate menu. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We are using its services to send text messages and OTP codes to people in foreign countries . Also using nexmo we can see every sms text, send location and other details . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/22/2021 "Excellent and easy journey" 5/5 What do you like best about Vonage Communications APIs? Stability, client segmentation, native sdks Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? Video API is hard to deploy in some network conditions Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We are solving the video communication between doctors and patients and another professions too Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") IM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 8/27/2020 "A great service with a few shortcomings" 3/5 What do you like best about Vonage Communications APIs? I like that the API and tools for different languages are very simple and easy to use and develop with. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? My main problem came with the status callbacks. Managing multiple SMS messages was a little bit of a nightmare because we were getting them without any meta data to recognize the order and the timestamps weren't correct. We didn't had that problem with Twilio. Review collected by and hosted on G2.com. Recommendations to others considering Vonage Communications APIs: Try buying phone numbers with the API, the experience is great Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? We can have a great platform with multiple numbers assigned to our team and being able to manage them properly via the API is a great plus. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jason T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason T.") JT Jason T. Small-Business (50 or fewer emp.) 4/16/2020 "Price is a bit high, but Nexmo has a slick app, simple API and the ability to text internationally." 4.5/5 What do you like best about Vonage Communications APIs? We really appreciate the ability to send international text messages and obtain international numbers. We have a pretty big client (who may be the name on the gift card you are giving out), that uses our service to send employee communication messages all around the world. The Nexmo tool makes it super easy to obtain text numbers and easily assign them to our account. We can be up and running in a new country in no time at all. Review collected by and hosted on G2.com. What do you dislike about Vonage Communications APIs? It seems like the cost is a bit high when compared to our other providers. Review collected by and hosted on G2.com. What problems is Vonage Communications APIs solving and how is that benefiting you? An easy way for our customers to send text messages. Some benefits are: The ease of creating a new app and the ease of obtaining international text numbers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Vonage Communications APIs? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Communications APIs ](https://www.g2.com/products/vonage-communications-apis/discussions/new) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How do I set up a Nexmo account? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/creating-nexmo-account) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") G2 Verified User in Marketing and Advertising • Last activity over 6 years ago How are your deliverability and latency? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/nexmo-service-quality) [ View all Discussions ](https://www.g2.com/products/vonage-communications-apis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/vonage-communications-apis/pricing) Vonage Communications APIs Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/twilio-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png "Product Avatar Image") Plivo 4.5/5(747) [ Compare Now ](https://www.g2.com/compare/plivo-vs-vonage-communications-apis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89e20901aefa348939ec250ca6be763d/bandwidth-bandwidth.png "Product Avatar Image") Bandwidth 4.4/5(504) [ Compare Now ](https://www.g2.com/compare/bandwidth-bandwidth-vs-vonage-communications-apis) ##### ##### Vonage Communications APIs Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Community Support Professional Support Platform Basics - Phone Verification Accuracy Call Screening Scalability Additional Features - Phone Verification Integration Abilities Compliance with Regulations Reporting and Analytics [ View More Features ](https://www.g2.com/products/vonage-communications-apis/features) ##### Categories on G2 [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas) [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas)[Phone Verification](https://www.g2.com/categories/phone-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best museum management platforms for teams seeking the easiest setup and configuration options?](https://www.g2.com/discussions/what-are-the-best-museum-management-platforms-for-teams-seeking-the-easiest-setup-and-configuration-options)[Top-rated lead intelligence tools for small business](https://www.g2.com/discussions/what-are-top-rated-lead-intelligence-tools-for-small-business)[What enterprise load balancing platforms have the best support for zero-downtime deployments so engineering teams can push updates without customer-facing interruptions?](https://www.g2.com/discussions/what-enterprise-load-balancing-platforms-have-the-best-support-for-zero-downtime-deployments-so-engineering-teams-can-push-updates-without-customer-facing-interruptions) [Top-rated tools for tracking workspace utilization](https://www.g2.com/discussions/what-are-the-top-rated-tools-for-tracking-workspace-utilization)[Where can a MEP engineer find the most accurate BIM objects for HVAC systems with models that manufacturers actually keep updated as products change?](https://www.g2.com/discussions/where-can-a-mep-engineer-find-the-most-accurate-bim-objects-for-hvac-systems-with-models-that-manufacturers-actually-keep-updated-as-products-change)[Pros and Cons Details](https://www.g2.com/products/vonage-communications-apis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)