--- title: Vonage Communications APIs Reviews meta_title: 'Vonage Communications APIs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 404 reviews by the users' company size, role or industry to find out how Vonage Communications APIs works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 404 scale: '5' date_modified: '2026-08-14' parent_category: name: Development url: https://www.g2.com/categories/development --- # Vonage Communications APIs Reviews **Vendor:** Vonage **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 4.2/5.0 **Total Reviews:** 404 ## About Vonage Communications APIs Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API. ## Vonage Communications APIs Pros & Cons **What users like:** - Users value the **ease of API integration** with Vonage, simplifying communication feature development across platforms. (10 reviews) - Users appreciate the **dependable and versatile APIs** of Vonage, simplifying integration and enhancing communication features effectively. (9 reviews) - Users appreciate the **ease of use** of Vonage Communications APIs, highlighting straightforward deployment and seamless integration. (9 reviews) - Users appreciate the **easy setup** of Vonage Communications APIs, enabling smooth integration and efficient communication solutions. (8 reviews) - Users praise the **clear documentation** of Vonage Communications APIs, making integration easy for developers of all levels. (7 reviews) - Users appreciate the **easy integrations** of Vonage Communications APIs, enabling quick implementation of voice, SMS, and video functionalities. (7 reviews) - Reliability (6 reviews) - Connectivity (4 reviews) - Integrations (4 reviews) - Automation (3 reviews) **What users dislike:** - Users find the **pricing to be high** , particularly challenging for small teams and startups with tight budgets. (4 reviews) - Users find the **complex UI** challenging, especially when managing multiple numbers and interpreting logs effectively. (3 reviews) - Users find the **difficult setup** process challenging, as it requires extensive testing and isn't very user-friendly. (3 reviews) - Users experience **poor customer support** with slow response times and challenges in obtaining help for technical issues. (3 reviews) - Users encounter **poor documentation** that lacks detail on edge cases, leading to extra trial-and-error during implementation. (3 reviews) - Users note the **cost limitations** of Vonage APIs, particularly for startups with tight budgets needing advanced features. (2 reviews) - Users find the **interface not user-friendly** , with challenges in setup and managing multiple features effectively. (2 reviews) - Poor Interface Design (2 reviews) - Users find the **pricing structure complicated** , making it challenging to predict usage and understand costs effectively. (2 reviews) - Slow Service (2 reviews) ## Vonage Communications APIs Reviews ### 1. Vonage Communications API Review **Rating:** 2.5/5.0 stars **Reviewed by:** Janelle C. | Content Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Vonage Communications APIs?** I like the user feedback capabilities the most. **What do you dislike about Vonage Communications APIs?** The marketing capabilities in general could be more robust, but it's pretty easy to use and integrate. **What problems is Vonage Communications APIs solving and how is that benefiting you?** It is mainly solving video hosting issues. ### 2. Good Reliability **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Vonage Communications APIs?** I think the reliability is really solid and I've never had any issues with it. **What do you dislike about Vonage Communications APIs?** The pricing is kind of confusing and it's hard to find the unique factor of this versus competitors. **What problems is Vonage Communications APIs solving and how is that benefiting you?** I'm able to easily integrate phone verification within my work which saves me lots of time. ### 3. brilliant **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Vonage Communications APIs?** it helps me connect reliably internationally and engage with all the stakeholders i need **What do you dislike about Vonage Communications APIs?** sometimes it is not as intuitive as i would like **What problems is Vonage Communications APIs solving and how is that benefiting you?** finding a common platform for all my partners and stakeholders to engage on ### 4. A great service with a few shortcomings **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about Vonage Communications APIs?** I like that the API and tools for different languages are very simple and easy to use and develop with. **What do you dislike about Vonage Communications APIs?** My main problem came with the status callbacks. Managing multiple SMS messages was a little bit of a nightmare because we were getting them without any meta data to recognize the order and the timestamps weren't correct. We didn't had that problem with Twilio. **Recommendations to others considering Vonage Communications APIs:** Try buying phone numbers with the API, the experience is great **What problems is Vonage Communications APIs solving and how is that benefiting you?** We can have a great platform with multiple numbers assigned to our team and being able to manage them properly via the API is a great plus. ### 5. Overall Good, but buggy. **Rating:** 2.5/5.0 stars **Reviewed by:** Chris W. | Client Support Tier 3, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Vonage Communications APIs?** I do like the ability to bridge the conference line and VOIP communication. The video quality even set to a lower level is also good for the needs of most users. **What do you dislike about Vonage Communications APIs?** The conference bridge that once worked so well has been buggy for months with no acknowledgement by the TokBox team. It would also be nice to be able to export graphs/charts in the inspector tool so i can provide that data to our client attempting to configure their network **Recommendations to others considering Vonage Communications APIs:** Please allow me to export data from the inspector tool. It would also be nice to have moderator features within the room as our team often moderates these meetings. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Our organization uses Nexemo/Tokbox to hold digital video/voice interviews. These interviews save organizations time and money and provide a great return. ### 6. Its ok, handles large volumes nicely **Rating:** 3.0/5.0 stars **Reviewed by:** Nigel H. | Technical Architect/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Vonage Communications APIs?** Very fast and has lots of features to select from SMS/Voice messages. Lots of lines to buy for this. Easy interface **What do you dislike about Vonage Communications APIs?** Nexmo does no work nicely with Canadian carriers, meaning they do not know if a line is a Cell/Landline or even who is the carrier of the destination line. Now your thinking why do I care about this??? because in Canada there is a carrier Freedom who will not accept Toll free SMS messages but when we send the SMS we get a success and no failure because Freedom does not respond. But Nexmo returns that the carrier was Telus/Bell/Rogers etc when it really was Freedom. So if we knew it Freedom we could send out on a normal line and get a success but we dont know this. Also Nexmo does not know if its a landline or cell line in Canada so we get a success but really the carrier noticed that it was a landline and threw away the SMS and did not respond with a failure message. If Nexmo knew then we could inform our client and the phone number can change. Right now we just fail repeatedly sending to this number with no help from Nexmo or Carriers. Now you think this is just 2 issues so how much could this impact us, well we send out 80,000 SMS a day and we get floods of support calls about how the SMS never made it to the destination and we don't know why and Nexmo support takes about 3-4 business days to respond with an answer because they dont even know if its a Freedom or landline and have to ask the carrier. So we are not happy **Recommendations to others considering Vonage Communications APIs:** Canadian SMS support is limited. Short lines are way too expensive. Carrier/Network code returned during sending is not accurate. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Its fast and quick SMS responses ### 7. Nexmo needs to improve their support **Rating:** 3.0/5.0 stars **Reviewed by:** Antti M. | manager of digital services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2019 **What do you like best about Vonage Communications APIs?** The basic features of their services do work - users are able to create their own apps and use Nexmo's services rather easily. **What do you dislike about Vonage Communications APIs?** Nexmo's so called 24/7 support is really bad. If you end up in a tight spot and need support during the weekends, you are really between a rock and a hard place. Our campaign halted for 3 hours during the most important day because Nexmo had put some restrictions to our account. Nexmo is also becoming quite expensive to use. During our use of Nexmo the costs for making calls doubled. Also, Nexmo has promised to get for example a quick and easy way to make our own "voice mail recordings" but at least in Finland you still have to use a TTS-announcement - which btw is not too good in Finnish. We also did not get a mobile number (we had to stick with a landline number) so we were not able to register that number and people we were calling were not able see who is trying to call them. **Recommendations to others considering Vonage Communications APIs:** Make sure you get to know the restrictions that Nexmo applies to all accounts! In our case we were not able to spend enough money during a 24h hour period. This might sound quite funny that you cant control how much you are willing to spend during a day. Nexmo claims that this is to prevent frauds - and yes I kind of get it but at least users should be let know that their accounts have limitations! **What problems is Vonage Communications APIs solving and how is that benefiting you?** We used Nexmo's voice call services via our app in a campaign that was mostly ran by volunteers. ### 8. Easy to use but support needs help **Rating:** 3.0/5.0 stars **Reviewed by:** David F. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Vonage Communications APIs?** Nexmo has a great SDK that is easy to add to any project. If you need to quickly add SMS messaging to any site then nexmo is the ticket. I really like the price. For SMS messages they really do have the best deal out there. I liked how easy it was to get the first virtual number and then add more as we need them It's a super simple service. **What do you dislike about Vonage Communications APIs?** BIG DISLIKE, they only have email support. If you have a problem or something that is mission-critical then you will be stuck waiting for emails. I would like to see phone support or at the very least chat support. Also, they are great until you have a problem. They do have enterprise support and maybe then you would get phone support. I would say support is not very startup or indie developer friendly. In the last few days, I have been working on a new project. I paid money for the nexmo service and they suspended my account I am working with them to get it restored. They said if might be a bug in their system. **Recommendations to others considering Vonage Communications APIs:** I can only talk about the SMS side of things. Read the docs they have great examples and tutorials to you up and running so you don't lose any time. As we all know time is money. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Right now we are using nexmo to send out SMS messages to franchise leads with a link to survey. We are also using it to verify forgotten passwords. It the future we will be using nexmo to allow us to have sms communication with customers. We have seen our customers respond better to SMS messages and we can quickly solve problems. We will be integrating this into our custom franchise management system. ### 9. Great delivery, I hate they split up from Telerivet though. **Rating:** 3.0/5.0 stars **Reviewed by:** Mike W. | Platform Evangelist, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Vonage Communications APIs?** I like that it can deliver SMS pretty much anywhere through rented numbers. While this is fantastic for us with our employees, I suppose it wouldn't be very appreciated from a spammer. It's just too good. This review is my own opinion, and does not represent the view of IBM or its affiliates. **What do you dislike about Vonage Communications APIs?** We used to be able to contract with Telerivet through Nexmo, but no longer. That was nice, because Telerivet offers a great UI for the Nexmo APIs. **Recommendations to others considering Vonage Communications APIs:** Get Telerivet if you don't already have a UI **What problems is Vonage Communications APIs solving and how is that benefiting you?** We use SMS messages for essential updates to our employees. ### 10. Nexmo **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Vonage Communications APIs?** Used for more than 3 years. The support service is great. For the inbound sms with a cost starting from last few months, it will be better if the notice can be made earlier, so such new changes and policies. Still waiting for a chance to try the WhatsApp API. **What do you dislike about Vonage Communications APIs?** It will be better if the dashboard can generate report in different formats with increasing the upper limit of the number of records. **What problems is Vonage Communications APIs solving and how is that benefiting you?** The service uptime is great. ### 11. Experience from implementing the nexmo api **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Vonage Communications APIs?** I appreciate the vast offer of different voices and different languages, as well as the vast offer of different endpoints and features. When having problems with the implementation and therefore contacting nexmo support I got responses quite fast and I it seemed like the support really wanted to help. **What do you dislike about Vonage Communications APIs?** The documentation is not thorough enough, the endpoint docs should contain more details and there should be more examples and exact descriptions added as well as more explanation would make the implementation faster and easier. There was one nasty bug in the api that slowed thing down or maybe a super strange feature/documentation error. **Recommendations to others considering Vonage Communications APIs:** Be careful with the api documentation and don't make wrong assumptions. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Sms and voice call confirmations are required for the platform and thus there is a need for a stable, cheap and available provider. ### 12. Good service SDK has stability issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Vonage Communications APIs?** The service itself is good and the apis versatile. **What do you dislike about Vonage Communications APIs?** Android the SDK crashes very often when cleaning up sessions. This is really a show stopper for us. More insight to the reasons for the crash would be nice. Currently the SDK is a native module, which does not throw any Java exception when crashing. **What problems is Vonage Communications APIs solving and how is that benefiting you?** We are providing on-demand video interpretation, which solves the problem that the interpreters would otherwise need to travel to the customer. That would be waste of time and money. ### 13. Simple and developer-friendly service **Rating:** 3.0/5.0 stars **Reviewed by:** José Miguel C. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Vonage Communications APIs?** The best thing about Nexmo is the simplicity of their offering and documentation. Other competing are way too complicated, sometimes overloaded with unnecesary features. **What do you dislike about Vonage Communications APIs?** Nexmo international pricing is not very competitive. Also sometimes it is subject to big changes. For example, the cost of a Spain phone number increased from €0.50/month to €4/month in the past two years **What problems is Vonage Communications APIs solving and how is that benefiting you?** I use Nexmo for a custom IVR system and has been the best solution I found so far. ### 14. SMS Short Code Services **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Vonage Communications APIs?** The reliability of Nexmo's SMS short code service is very good. **What do you dislike about Vonage Communications APIs?** Some carriers do not work reliably so we need to retain long code phone numbers as a fall back. Also, while the service is reliable, their support team's response time is poor. If we open a support ticket rarely do we hear back in less than 12 hours. Normally its 24 hours at least and their responses are cryptic and seldom resolve the issue immediately. It can be another 12-24 hour response time while they research the issue. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Texting end customers with alert messages. ### 15. Call friends and colleagues quickly and easily **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Vonage Communications APIs?** Nexmo shows detailed call statistics for every call which are easy to access and very useful. **What do you dislike about Vonage Communications APIs?** Too many things can cause 'Archive Stopped's etc. causing problems in our system **What problems is Vonage Communications APIs solving and how is that benefiting you?** Ability to outsource thousands of students connecting to our tutors. ### 16. Solid Service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Vonage Communications APIs?** Works dependably and has good access for users. I like that it gives you delivery estimates. **What do you dislike about Vonage Communications APIs?** The metrics dashboard is poor and hard to use. **Recommendations to others considering Vonage Communications APIs:** Nexmo tends to have the best pricing and a broader reach. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Communicating with people in remote areas. Works well via Nexmo. ### 17. Good product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Vonage Communications APIs?** stable platform dfsdf sdfsdfsd sdfsdfsd sdfsdf **What do you dislike about Vonage Communications APIs?** pricing and support charges - need to have multiple plans that support different levels of customers **What problems is Vonage Communications APIs solving and how is that benefiting you?** supporting mobile devices ### 18. Good API but Frequently Changing Price **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Vonage Communications APIs?** The API documentations are good and clean. The UX is good. **What do you dislike about Vonage Communications APIs?** The forever changing pricing that has no official notifications. So imagine you signed up for price A and 10 months down the road get surprised by seeing that you have been charged for price B after month 2. **Recommendations to others considering Vonage Communications APIs:** Considering providing price increase early notifications. **What problems is Vonage Communications APIs solving and how is that benefiting you?** We are using Nexmo SMS and DID. ### 19. Nexmo are best services for business like me **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Vonage Communications APIs?** Price , intergration . Nexmo have great intergration platform . **What do you dislike about Vonage Communications APIs?** support team .Every time i need to support just the ticket. They don't have phone number for emercengy problem . **What problems is Vonage Communications APIs solving and how is that benefiting you?** Text message for online booking ### 20. using sms **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2019 **What do you like best about Vonage Communications APIs?** good technical support & fast enough . easily solved the issue **What do you dislike about Vonage Communications APIs?** have to use a big amount for balance recharge **What problems is Vonage Communications APIs solving and how is that benefiting you?** send SMS history ### 21. Integration with AWS Lex **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Vonage Communications APIs?** Ability to process phone calls and route to Lex. **What do you dislike about Vonage Communications APIs?** Very complex workflow made development difficult. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Smart Virtual Agents ### 22. Straight Forward **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Vonage Communications APIs?** 1. Service call implementation is technically straight forward 2. Technical documentations and help were readily available **What do you dislike about Vonage Communications APIs?** Pricing wasn't as competitive as other providers **Recommendations to others considering Vonage Communications APIs:** Price competitiveness **What problems is Vonage Communications APIs solving and how is that benefiting you?** Fundamentally doing One-time-password and SMS broadcast. Server is relatively reliable as most recipients received notification timely. ### 23. Great customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Vonage Communications APIs?** customer support reply quickly and make sure to stay with my issue until it is solved **What do you dislike about Vonage Communications APIs?** do not appreciate the tiered re-fill of our account. sometime would rather give $600 or $750, instead of either $500 or $1k. **What problems is Vonage Communications APIs solving and how is that benefiting you?** solving all kinds of customer problems on the onboarding for our ios and google play store apps. ### 24. Professional Service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Vonage Communications APIs?** Clear and easy price list, support knowledgebase (i.e. country specific limitations/features) **What do you dislike about Vonage Communications APIs?** Sometimes the account manager is not present enough **What problems is Vonage Communications APIs solving and how is that benefiting you?** We're reaching destinations we do not cover directly ### 25. Great product but low delivery rate for Hong Kong market **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2018 **What do you like best about Vonage Communications APIs?** SMS function works as described and easy to integrate **What do you dislike about Vonage Communications APIs?** Some networks in Hong Kong have poor delivery rates using nexmo **What problems is Vonage Communications APIs solving and how is that benefiting you?** Verifying our customer's telephone numbers ### 26. Good service, not so great support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Vonage Communications APIs?** The messages arrive fast, and that's great to use in validation services. The API is really simple to use and implement. **What do you dislike about Vonage Communications APIs?** I dislike the fact that I had an outage of service that lasted for weeks. **Recommendations to others considering Vonage Communications APIs:** Great service, pricing is a bit steep in some regions. Support is average, and had an outage of service for several days with no resolution. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Its great for 2 way validation service. ### 27. Good API but uncertain deliverability **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Vonage Communications APIs?** Easy to use REST API for SMS that is quick for integration. Useful OTP API for US numbers to bypass a restriction. **What do you dislike about Vonage Communications APIs?** Deliverability is not good for some countries e.g. Indonesia. Unable to set sender ID in some countries. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Sending OTP for registration and 2FA, sending reminders ### 28. Broad geographic offering but with limited services **Rating:** 2.5/5.0 stars **Reviewed by:** Ian L. | Business & Technology Consulting Manager, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2016 **What do you like best about Vonage Communications APIs?** Nexmo seemed to offer a very wide geographic telephony service, which was critical for a global SMS-based service we were developing. The API and fairly plain pricing was an added bonus. At the time, the main competitor was limited to a small handful of countries, so Nexmo was explored as an alternative. **What do you dislike about Vonage Communications APIs?** The main issue with Nexmo's service, at the time we were evaluating and actively using it, was the quality of service promises. For example, we needed to be able to provision new local phone numbers dynamically and automatically, which was not as intuitive as we hoped. Additionally, we needed to confirm that SMSs were passed off to the various networks, which was difficult to prove with Nexmo. Nexmo's main competitor was able to provide these additional services. **Recommendations to others considering Vonage Communications APIs:** Nexmo's offerings may be advantageous to groups that do not need the quality of service promises (e.g. confirmation that SMS was passed to network) we required, and are looking for a low-cost solution. **What problems is Vonage Communications APIs solving and how is that benefiting you?** Ultimately, one of Nexmo's main competitors expanded their geographic reach while continuing to offer the quality of service promises we needed. We have back-up plans to incorporate Nexmo as a secondary service should we need to diversify our offering, but now rely upon the competitor for our telephony services. The quality of service promises were absolutely essential to our project. ## Vonage Communications APIs Discussions - [How are your deliverability and latency?](https://www.g2.com/discussions/nexmo-service-quality) - 1 comment, 1 upvote - [How do I set up a Nexmo account?](https://www.g2.com/discussions/creating-nexmo-account) - 1 comment, 1 upvote - [Which countries does Nexmo have numbers in?](https://www.g2.com/discussions/which-countries-does-nexmo-have-numbers-in) - 1 comment, 1 upvote - [How much does it cost for Nexmo's services?](https://www.g2.com/discussions/pricing-75ee20b1-8a35-4184-b633-31213e99f38c) - 1 comment, 1 upvote - [Can I sign up for Nexmo from any country?](https://www.g2.com/discussions/can-i-sign-up-for-nexmo-from-any-country) - 1 comment, 1 upvote - [View Vonage Communications APIs pricing details and edition comparison](https://www.g2.com/products/vonage-communications-apis/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A07%3A41+-0500&secure%5Bsession_id%5D=66bd7357-e878-4fc7-8b3e-ef6ec2eca1df&secure%5Btoken%5D=9d2fe1abcf42cd1399a9dd81e4dc9efffc594206a1ffde64e0be533c609ba3c9&format=llm_user) ## Vonage Communications APIs Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **API Features** - Live Chat - Screen Sharing - Subtitles and Closed Captions - Custom Video Player - Live Simulcasting **Platform Basics - Phone Verification** - Accuracy - Call Screening - Scalability - Security Measures - Reliable Delivery - Customizable Workflows **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Support** - Documentation - Community Support - Professional Support **Security and Compliance** - Encryption - Watermarking - HIPAA Compliance - GDPR Compliance **Additional Features - Phone Verification** - Integration Abilities - Compliance with Regulations - Reporting and Analytics **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Agentic AI - Phone Verification** - Autonomous Task Execution **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI - RCS Business Messaging** - AI ## Top Vonage Communications APIs Alternatives - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews) - [Sinch](https://www.g2.com/products/sinch/reviews) - 3.8/5.0 (33 reviews)