--- title: Vonage Business Communications Reviews meta\_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 503 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Business Communications but has limited features. Are you part of the Vonage Business Communications team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Business Communications Community](https://www.g2.com/products/vonage-business-communications/discuss) Solution Type All-in-One Overview by Moe Vonage Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-business-communications/competitors/alternatives) ## User Insights Average based on 503 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Vonage Business Communications Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sense ](https://www.g2.com/products/sense-sense/reviews) Show More ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Small-Business (50 or fewer emp.) 1/29/2025 "Billing/dme" 4/5 What do you like best about Vonage Business Communications? User friendly, easy to navigate, better on the phone than the computer app. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? You need to adjust the call settings weekly to make calls using the website. Additionally, some calls may be inaudible or may cut out. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I am not entirely sure what they have fixed, but our main issue is that the lines keep indicating we are on a call when we are not. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PK Pragya k. US IT Recruiter Mid-Market (51-1000 emp.) 8/1/2024 "Vonage “Easy to Connect App”" 5/5 What do you like best about Vonage Business Communications? • Vonage is best software in cloud phone system. • Vonage GUI is best among the software’s. By using Vonage, we can connect easily to any person. • Vonage provide us high quality calling and Text facilities that too international and unlimited. • One software that helps to grow our business over calls that is Vonage only. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? • According to me I didn’t find any disadvantage in Vonage. • But yes, they must work in the upper management a little bit as they are quite slow providing the solution that’s all. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? • I can easily connect with people with this software. • This is the only app where I get multiple features as I can make high quality voice and video calls, high speed messages and other advanced features in Vonage only which eases my work and business. Review collected by and hosted on G2.com. Show More 8/21/2024 Validated ReviewerIncentivizedSource: G2 invite ![rahul s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul s.") RS rahul s. Technical Recruiter Mid-Market (51-1000 emp.) 7/18/2024 "Vonage Innovate connection" 5/5 What do you like best about Vonage Business Communications? It is very easy to handle and the interface is so pretty and so attractive and its features is very useful and helpful to use it easy way its really very comforting in all device like mobile, laptop as well as Desktop and its features for texting really amazing. Easily we can communicate with clients without any lacking and it is very easy to install in all devices. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? There is nothing to dislike, I seen in this application. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Main feature I like here its cost is low and either you are on travelling ,home ,any where in world and have net connection you can connect with anyone end to end in the world that is the best part I like of Vonage Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vignesh r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vignesh r.") VR Vignesh r. Application Engineer Enterprise (\> 1000 emp.) 8/1/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Vonage is all we needed!" 4.5/5 What do you like best about Vonage Business Communications? All the communication needs at one place, very user-friendly application and best-in-class user interface to navigate between pages with ease. Customer support was top class and the initial trainings were so beneficial for our employess to adapt Vonage. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Integrating third party application to Vonage was little bit challenging and it was not an one step process to integrate, it needed a dedicated technical expertise from Vonage to do it for us, which was a pain-point in using Vonage Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It made all our business communications easier than it was ever before. Before Vonage, we use have to have seperate channels for different modes of communication but Vonage integrated everything under a single dashboard. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 3/8/2019 "Vonage Review." 5/5 What do you like best about Vonage Business Communications? Best thing of the app we can use it in our mobile when we are at home. Best business app i have ever used for calling & texting Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Nothing as per now, i have been usingbit for almost 3 years, I couldnt find anything that i could dislike this software Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I have been using Vonage business for the last 8 years and it has been a great communication between professionals. its been a very precious activity the sms are with one touch candidate receive it within a second, Of course, profit is what every company looks for, it creates business profit which ultimately creates a smooth flow in the business Review collected by and hosted on G2.com. Show More 7/17/2024 Current UserValidated ReviewerSource: Organic DO Daniel O. Freight broker Mid-Market (51-1000 emp.) 10/7/2024 "the best voip ever" 5/5 What do you like best about Vonage Business Communications? easy to use, compatible with androind and ios. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? sometimes it gets o hard to get msn acctivated Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I use it everyday, makes my life easier to contact with customers and carriers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Amy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy C.") AC Amy C. Small-Business (50 or fewer emp.) 2/29/2024 "Vonage for Business" 5/5 What do you like best about Vonage Business Communications? Vonage is at par the best and the most simple VOIP calling software to use. May it be on a cellphone or through a computer desktop. The voicemails are convenient and the SMS texts are separately ordered for in-house employees and outside contacts. The feature for Report generation in Vonage helps analyze the weekly inbound and outbound calls to determine accurate productivity for self and team members. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Vonage has nothing to offer in terms of dislikes. It is just perfect for everyday business use. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Reports help me generate productivity in real-time and the SMS feature allows me to stay in touch in case I am OOO and need to be in touch with any of my contacts. The voicemails keep me posted on any important calls I miss when away from the desk. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jordan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan T.") JT Jordan T. Information Technology Specialist Small-Business (50 or fewer emp.) 7/22/2024 "Application easy to use" 4/5 What do you like best about Vonage Business Communications? Taking calls using the Vonage application over Voip is easy to use and has user friendly interface. People who are not tech friendly can easily download the software and use it. When deploying this software for an enterprise, the ease of use cuts down on support calls and downtime. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Support wait times are the biggest hurdle for Vonage. Staff is typically friendly but it would be helpful to speak with a represenative during those difficult troubleshooting processes. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I like the ability to use Vonage Voip because it streamlines my leads to a secondary number without disrupting my personal life. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 1/8/2025 "Exceptional platform for communication" 4.5/5 What do you like best about Vonage Business Communications? UI is up to date Integrating is easier compared to others Offers decent scalability Implementation was quick and mere process of few minutes Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Mobile App lags sometimes rest no issues. Cost can be lower Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? We are using it for communication purposes with our clients and internal communications within the company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic AS Avi S. Businss Analyst Mid-Market (51-1000 emp.) 7/26/2024 "Review For Vonage Business Communication" 5/5 What do you like best about Vonage Business Communications? This software provides information regarding fully customized calls, chats, video, and audio. This is a very effective communication tool throughout any organization. There is very professional communication channels for the organization. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? In Vonage Business Communication, there are lots of times a call is dropped due to a technical glitch. Sometimes when more than 2 employees talk with each other then there is an echo of the audio in the call Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It solves some issues with the call over the internet. For develop the features and integrate with other software it is easily to integrate Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Vonage Business Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/discussions/new) ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia Scales • Last activity over 4 years ago the 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35935-the) ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin Reina • Last activity over 3 years ago When will I be able to attach documents and pictures to SMS? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) [ View all Discussions ](https://www.g2.com/products/vonage-business-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) Vonage Business Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/ringex-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) ##### ##### Vonage Business Communications Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email [ View More Features ](https://www.g2.com/products/vonage-business-communications/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Best speech-to-text app for large corporate use](https://www.g2.com/discussions/best-speech-to-text-app-for-large-corporate-use)[What are the best financial data APIs with published uptime guarantees and incident response SLAs for production trading applications?](https://www.g2.com/discussions/what-are-the-best-financial-data-apis-with-published-uptime-guarantees-and-incident-response-slas-for-production-trading-applications)[Affordable sales compensation software for startups](https://www.g2.com/discussions/what-is-the-most-affordable-sales-compensation-software-for-startups) [What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[Top platforms for managing cloud compliance documentation](https://www.g2.com/discussions/what-are-the-top-platforms-for-managing-cloud-compliance-documentation)[Pros and Cons Details](https://www.g2.com/products/vonage-business-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)