--- title: Vonage Business Communications Reviews meta\_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 503 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Business Communications but has limited features. Are you part of the Vonage Business Communications team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Business Communications Community](https://www.g2.com/products/vonage-business-communications/discuss) Solution Type All-in-One Overview by Moe Vonage Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-business-communications/competitors/alternatives) ## User Insights Average based on 503 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Vonage Business Communications Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sense ](https://www.g2.com/products/sense-sense/reviews) Show More ![Arpit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpit S.") AS Arpit S. senior logistics coordinator Mid-Market (51-1000 emp.) 3/26/2026 "Makes Connecting with Overseas Clients Easy" 5/5 What do you like best about Vonage Business Communications? It helps me to connect with clients overseas Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? sometimes it got connection issues as it require High speed connection for calls Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? it is solving my problem for communication with multiple clients overseas Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Cristian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian R.") CR Cristian R. Ground Operations Coordinator Mid-Market (51-1000 emp.) 10/22/2025 "Reliable Calls to USA & Canada, Minor Signal Drops Occasionally" 4/5 What do you like best about Vonage Business Communications? You can call to USA and Canada at anytime, even if you´re working remotley or having vacations with no issues at all. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? What I don´t like is that sometimes the signal got loss even if you´re having a good connection but works most of the times pertfetly. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? There´s no need to get a cellphone with a sim card or buy a expensive mobile datas from your local country, only create a corporative user and call. Review collected by and hosted on G2.com. Show More 10/24/2025 Current UserValidated ReviewerSource: Organic LR Laurie R. commercial lines customer service Small-Business (50 or fewer emp.) 4/22/2026 "Good Pricing and Integration, but Unreliable with Unhelpful Support" 1.5/5 What do you like best about Vonage Business Communications? pricing was good. integration was good . Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? unreliable, support was not very helpful Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? I am not sure we no longer use them Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vivek K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek K.") VK Vivek K. US Pharma Recruiter Mid-Market (51-1000 emp.) 8/20/2025 "Great cloud platform for Voice Calling, Messaging and Video calling" 5/5 What do you like best about Vonage Business Communications? I have been using Vonage at Pinnacle Technology to connect with candidates in United States as well as for internal group chats or call. As per my experience with other similar tools, i found Vonage is awesome to use as it is very easy to set up and use. second, the mobile app is genuinely awesome and you can use it anytime & anywhere. It has multiple features added which gives you all things in a single platform. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Texting issue sometimes as came back not delivered Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is helping us to stay connected with our US candidates as well as internal team members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up NK Naresh K. IT Manager Small-Business (50 or fewer emp.) 12/24/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Effortless Setup for Calling and Messaging" 5/5 What do you like best about Vonage Business Communications? Easy setup for calling and messaging and integration with other tool. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Not providing other features in base plan. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? some carriers are not supported in vonage for sending SMS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Erika P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika P.") EP Erika P. Insurance Agent Small-Business (50 or fewer emp.) 10/21/2025 "Is very friendly and it does the function, easy to install" 4/5 What do you like best about Vonage Business Communications? The web, desktop, and mobile applications are user-friendly, the portal is straightforward and the high-grade voice quality (HD Voice), calls are clear and consistent Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? SMS functionality being unreliable, delayed, or outright shut down for extended periods due to technical or regulatory issues also it is difficult or impossible to export contacts or certain data from the system Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? We can add or remove users and features in minutes through the online admin portal, allowing the phone system to grow instantly with the company. Also, integrates with popular CRMs (like Salesforce) and productivity tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 2/25/2026 "Intuitive, Clean Interface for Seamless Calling and Messaging" 5/5 What do you like best about Vonage Business Communications? User-Friendly App: Intuitive, clean, interface on both desktop and mobile for seamless, calling and messaging. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Customer Support: Users frequently report slow, unhelpful and sometimes apathetic support with difficulties in resolving issues. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It eliminates the need for expensive, traditional on-premise hardware, providing a scalable, subscription-based model that allows businesses to adjust and save on operational costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SA Sheikh A. Talent Advocate Mid-Market (51-1000 emp.) 6/5/2025 "One of the most useful dialer" 4/5 What do you like best about Vonage Business Communications? Vonage offers one best features among others that we can keep a check on our daily number of calls and segregates them in proper categories and also tells about your talk time. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Least helpful feature in Vonage is that when a incoming call appears it does not allows us to copy the number. Sometimes there are no name on numbers and it will make things easy if we can copy those numbers and search them in our database to find who is calling. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage is really helping us to track our daily calling performance efficiently and keep a self performance track from "Reports". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![shubham s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shubham s.") SS shubham s. Assistant Manager Recruitment Mid-Market (51-1000 emp.) 3/3/2025 "Review for vonage" 5/5 What do you like best about Vonage Business Communications? Vonage is very useful Voip Application, it has clear voice quality, text messages facility is also very good, it has video calling function also. this is the application i am using frequently. if we face any technical issue, there customer support helps us. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? There is bit Network issue in this application, some time call is hanging up in mid of conversation with the candidates, Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? very useful application in calling texting and video calls. easy to connect. quality of support is very good, Review collected by and hosted on G2.com. Show More 7/10/2025 Current UserValidated ReviewerSource: Organic LC Lauren C. IT Systems Admin and Helpdesk Mid-Market (51-1000 emp.) 8/22/2025 "Vonage Communications - Simple and reliable phones and phone system management" 4/5 What do you like best about Vonage Business Communications? EASY to use, admin interface includes all items logs naturally, easy to swap phones and configure user accounts. The texting just worked, and was simple. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? the customer support was lackluster and it was a separate product- causing it to ultimately be too expensive for us to use and go for a more integrated solution. The texting doesnt include campaign messaging, so this was a feature we wanted to have as well. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? phone call, texting solution. It was also used for internal pings and communications, but not we use teams. Every company needs a good calling/ texting platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Vonage Business Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/discussions/new) ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin Reina • Last activity over 3 years ago When will I be able to attach documents and pictures to SMS? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia Scales • Last activity over 4 years ago the 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35935-the) [ View all Discussions ](https://www.g2.com/products/vonage-business-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) Vonage Business Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,428) [ Compare Now ](https://www.g2.com/compare/ringex-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) ##### ##### Vonage Business Communications Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email [ View More Features ](https://www.g2.com/products/vonage-business-communications/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Affordable QMS software for startups](https://www.g2.com/discussions/affordable-qms-software-for-startups-which-tools-actually-deliver)[Best AI art generators for concept visualization in product design](https://www.g2.com/discussions/what-are-the-best-ai-art-generators-for-concept-visualization-in-product-design-in-your-opinion)[Which CLM platforms do operations manager teams trust most, based on real user reviews?](https://www.g2.com/discussions/which-clm-platforms-do-operations-manager-teams-trust-most-based-on-real-user-reviews) [What is the top solution for managing multi-platform video ad campaigns?](https://www.g2.com/discussions/what-is-the-top-solution-for-managing-multi-platform-video-ad-campaigns)[Which enterprise mobility management tools have strong threat detection and rapid response capabilities for security teams?](https://www.g2.com/discussions/which-enterprise-mobility-management-tools-have-strong-threat-detection-and-rapid-response-capabilities-for-security-teams)[Pros and Cons Details](https://www.g2.com/products/vonage-business-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)