--- title: Vonage Business Communications Reviews meta\_title: 'Vonage Business Communications Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 503 reviews by the users' company size, role or industry to find out how Vonage Business Communications works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 503 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Vonage Business Communications Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vonage Business Communications but has limited features. Are you part of the Vonage Business Communications team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability. * * * Seller [Vonage](https://www.g2.com/sellers/vonage) Discussions [Vonage Business Communications Community](https://www.g2.com/products/vonage-business-communications/discuss) Solution Type All-in-One Overview by Moe Vonage Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ View All Alternatives ](https://www.g2.com/products/vonage-business-communications/competitors/alternatives) ## User Insights Average based on 503 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Vonage Business Communications Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EZLynx ](https://www.g2.com/products/ezlynx-ezlynx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JobDiva ](https://www.g2.com/products/jobdiva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sense ](https://www.g2.com/products/sense-sense/reviews) Show More ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Mid-Market (51-1000 emp.) 4/21/2023 "Vonage for Business works right." 5/5 What do you like best about Vonage Business Communications? The application on both my computer as well as my cellphone integrates seamlessly. I can text or call clients and internal agents seamlessly just like you would on the phone Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? There is a lot to dislike. If I were to add something, I would add more analytics. But that is less about the product and more about the permissions my administrators have given me. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? We speak with clients daily, and communication back and forth is key. Vonage has made productivity extremely linear compared to other VOIP systems I have used in the past that would drop calls and not integrate with VPNs and other services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NG Nathan G. Financial Advisor Mid-Market (51-1000 emp.) 11/15/2022 "Vonage has everything you need in a business telecom provider!" 5/5 What do you like best about Vonage Business Communications? Vonage has a clean user interface. I appreciate that I can always see when my coworkers are online and can be messaged. My contact book is easily integrated with other devices, and the mobile app is a pleasure to use as well. It has allowed my personal business to flourish in the new state where I reside. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? In my experience, Vonage numbers get flagged as Spam much more quickly than other VoIP services. There have been a few instances where the number is completely unable to be removed from any service provider's Spam list, making it unusable. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage allows all of our out-of-county/state employees to have a phone number with the correct area code, which leads to better reception and greater trust from our customer base. It also gives us an internal line of communication throughout the company providing efficient communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Trevor H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor H.") TH Trevor H. Mid-Market (51-1000 emp.) 3/30/2023 "Full Service Care" 5/5 What do you like best about Vonage Business Communications? Very easy to use and communicate with customers. easy to integrate with a CRM and logs calls requiring the user to do less work. Mobile app is excellent as your mobile will ring at the same time as Vonage headset allowing you to never miss a call Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I have not found any negative experiences using Vonage Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Allowing me to log calls and never miss a call with the mobile app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Olivia D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia D.") OD Olivia D. Business Development Manager Small-Business (50 or fewer emp.) 4/28/2023 "Good Business Resource" 4/5 What do you like best about Vonage Business Communications? My experience with Vonage was good because their app was user-friendly and visually appealing. It was simple to use and didn't require any training from what I recall. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? The main frustration I had with Vonage was that I could not share or receive videos or photos, this caused confusion because the clients didn't know that I wasn't receiving them on my end. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? The problem Vonage solves is being able to separate my work communication from my personal cell phone. This allows me to prioritize clients needs more efficiently and quickly too. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![David R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David R.") DR David R. Small-Business (50 or fewer emp.) 8/11/2023 "best phone app" 5/5 What do you like best about Vonage Business Communications? this app allows you to have phone on your tablet cell phone or computer for Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? plan are so expensive for bussines but depend on your needs Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? for startup or small business is very useful Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BS Balakrishna S. Project Engineer Mid-Market (51-1000 emp.) 12/16/2022 "Decent VoIP provider" 3.5/5 What do you like best about Vonage Business Communications? They are a VoIP provider & also have good customer support. The price range was also offered decent Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Sometimes the voice is a bit crisp and the web app UI should be improved and also some time the network lags Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage s providing us with quality voIP numbers which is enhancing the calls quality and it provides an option to see analytics in the dash board which helps in review and performance Review collected by and hosted on G2.com. Show More 3/3/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Somnath D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Somnath D.") SD Somnath D. Mid-Market (51-1000 emp.) 2/26/2023 "Great call quality" 5/5 What do you like best about Vonage Business Communications? The call quality on Vonage is excellent. It simplifies calling, and the user interface is simple because anyone can do it. I never had a call drop problem with Vonage, which is admirable. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Several times I've deleted important text messages and pictures because the download and delete buttons are right next to each other, which causes a lot of problems when you're in a hurry. So Vonage should look into it or provide a way for us to recover these vital details. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Vonage enables me to connect with other technicians without any call drops, allowing me to communicate with them without interruption and easily text valuable information to technicians. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile CL Carolina L. GLTU key specialist Mid-Market (51-1000 emp.) 3/13/2023 "Vonage is easy to use and really helpfull" 4.5/5 What do you like best about Vonage Business Communications? It allows me to make international calls and have usage reports. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? None of the functionality. Maybe something I could change would be the ringtone, but just for personal preference, it's not really a necessary thing. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It allows me to keep track of the calls that enter the company, know who are the people who answer the most calls and get reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 4/7/2023 "Vonage : A Useful Tool" 5/5 What do you like best about Vonage Business Communications? I like the connectivity and linkage Vonage has with other applications and websites. It makes working more efficient and organized when handling calls and assisting customers. Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? I don't like how the notifications pop up when I use Vonage Business communications during calls. That part really interrupts me when I am taking notes and assisting customers. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? It is helping greatly in keeping our company organized and efficient when assisting our customers. Everyone is all the same page and my workflow is much smoother and enjoyable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Leisha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leisha C.") LC Leisha C. Mid-Market (51-1000 emp.) 3/10/2023 "Great for a hybrid work environment" 4/5 What do you like best about Vonage Business Communications? Easy to launch within our company, good end-user adoption, integrated with an existing platform we are already familiar with (MS Teams), no system issues (dropped calls, connectivity issues, etc.) Review collected by and hosted on G2.com. What do you dislike about Vonage Business Communications? Inbound calls all show as our main line, direct numbers aren't local, issues with purchasing French numbers. Review collected by and hosted on G2.com. What problems is Vonage Business Communications solving and how is that benefiting you? Available extensions through our mainline on softphones, allowing for a hybrid work model. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Vonage Business Communications? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/discussions/new) ![Olivia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia S.") OS Olivia Scales • Last activity over 4 years ago the 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35935-the) ![Edwin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin R.") ER Edwin Reina • Last activity over 3 years ago When will I be able to attach documents and pictures to SMS? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) [ View all Discussions ](https://www.g2.com/products/vonage-business-communications/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/vonage-business-communications/pricing) Vonage Business Communications Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,429) [ Compare Now ](https://www.g2.com/compare/ringex-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) ##### ##### Vonage Business Communications Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Features Voicemail to Email [ View More Features ](https://www.g2.com/products/vonage-business-communications/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Best speech-to-text app for large corporate use](https://www.g2.com/discussions/best-speech-to-text-app-for-large-corporate-use)[What are the best financial data APIs with published uptime guarantees and incident response SLAs for production trading applications?](https://www.g2.com/discussions/what-are-the-best-financial-data-apis-with-published-uptime-guarantees-and-incident-response-slas-for-production-trading-applications)[Affordable sales compensation software for startups](https://www.g2.com/discussions/what-is-the-most-affordable-sales-compensation-software-for-startups) [What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses)[Top platforms for managing cloud compliance documentation](https://www.g2.com/discussions/what-are-the-top-platforms-for-managing-cloud-compliance-documentation)[Pros and Cons Details](https://www.g2.com/products/vonage-business-communications/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)