# Top 10 Vonage Business Communications Alternatives & Competitors (503)4.3 out of 5 Many buyers researching Vonage Business Communications on G2 ultimately choose a competing solution from this list of highly rated tools. VoIP Providers is used by teams seeking high quality, popular platforms with features like voip number, software pairing, and screen sharing, according to G2 reviews. When comparing Vonage Business Communications with other tools, reviewers most often evaluate customer service and phone calls as key differentiators. The best overall alternative to Vonage Business Communications is [Nextiva](https://www.g2.com/products/nextiva/reviews), rated ~4.5 stars on G2 from 3582+ reviewers. It is frequently praised for customer support and helpful. Other well-known alternatives to Vonage Business Communications are: - [RingEX](https://www.g2.com/products/ringex/reviews) – known for customer support and phone calls (G2 star rating ~4.2) - [3CX](https://www.g2.com/products/3cx/reviews) – highly rated for flexibility and easy setup (G2 star rating ~4.4) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) – offers call management and helpful (G2 star rating ~4.4) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) – best suited for teams that need customer support and easy setup (G2 star rating ~4.4) Browse top options below. Based on G2 review data, Vonage Business Communications is most commonly used in industries like [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms). Compare user ratings by vertical to find the best fit. [Get Price](/products/vonage-business-communications/software_advice_form_fill/new) ## Top 10 Alternatives to Vonage Business Communications Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Vonage Business Communications stacks up to the competition, check reviews from current & previous users in industries like Staffing and Recruiting, Financial Services, and Facilities Services, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") ](https://www.g2.com/products/nextiva/reviews) [ Nextiva ](https://www.g2.com/products/nextiva/reviews) By [Nextiva](https://www.g2.com/sellers/nextiva) [ 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews#reviews) Product Description The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Vonage Business Communications, Nextiva is: More expensive Better at support Better at meeting requirements Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms)[ Cloud PBX Platforms ](/categories/cloud-pbx-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") ](https://www.g2.com/products/ringex/reviews) [ RingEX ](https://www.g2.com/products/ringex/reviews) By [RingCentral](https://www.g2.com/sellers/ringcentral) [ 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews#reviews) Product Description AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Vonage Business Communications, RingEX is: More expensive Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms)[ Cloud PBX Platforms ](/categories/cloud-pbx-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") ](https://www.g2.com/products/3cx/reviews) [ 3CX ](https://www.g2.com/products/3cx/reviews) By [3CX](https://www.g2.com/sellers/3cx) [ 4.4/5(547) ](https://www.g2.com/products/3cx/reviews#reviews) Product Description 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Vonage Business Communications, 3CX is: Easier to admin Easier to set up More usable Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms)[ Cloud PBX Platforms ](/categories/cloud-pbx-platforms) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") ](https://www.g2.com/products/dialpad-connect/reviews) [ Dialpad Connect ](https://www.g2.com/products/dialpad-connect/reviews) By [Dialpad](https://www.g2.com/sellers/dialpad) [ 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews#reviews) Product Description Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Vonage Business Communications, Dialpad Connect is: Easier to set up More usable Easier to admin Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") ](https://www.g2.com/products/goto-connect/reviews) [ GoTo Connect ](https://www.g2.com/products/goto-connect/reviews) By [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) [ 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews#reviews) Product Description GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Vonage Business Communications, GoTo Connect is: Easier to do business with Better at support Easier to admin Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/d2b18e0665aa8da4fdf65b95c0bca4f1/mitel.png "Product Avatar Image") ](https://www.g2.com/products/mitel/reviews) [ Mitel ](https://www.g2.com/products/mitel/reviews) By [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9) [ 3.8/5(235) ](https://www.g2.com/products/mitel/reviews#reviews) Product Description Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device. Reviewers say compared to Vonage Business Communications, Mitel is: Slower to reach roi More expensive Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") ](https://www.g2.com/products/8x8-work/reviews) [ 8x8 Work ](https://www.g2.com/products/8x8-work/reviews) By [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) [ 4.2/5(932) ](https://www.g2.com/products/8x8-work/reviews#reviews) Product Description 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms)[ Cloud PBX Platforms ](/categories/cloud-pbx-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/917c01ac129af4bf1d36e92daeb29509/intermedia-unite.png "Product Avatar Image") ](https://www.g2.com/products/intermedia-unite/reviews) [ Intermedia Unite ](https://www.g2.com/products/intermedia-unite/reviews) By [Intermedia](https://www.g2.com/sellers/intermedia) [ 4.5/5(522) ](https://www.g2.com/products/intermedia-unite/reviews#reviews) Product Description Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. Reviewers say compared to Vonage Business Communications, Intermedia Unite is: Easier to do business with More expensive Easier to set up Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") ](https://www.g2.com/products/zoom-workplace/reviews) [ Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) By [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews#reviews) Product Description Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost. Reviewers say compared to Vonage Business Communications, Zoom Workplace is: Easier to set up Easier to do business with Better at meeting requirements Categories in common with Vonage Business Communications: [ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") ](https://www.g2.com/products/quo-quo/reviews) [ Quo ](https://www.g2.com/products/quo-quo/reviews) By [Quo](https://www.g2.com/sellers/quo) [ 4.7/5(3,399) ](https://www.g2.com/products/quo-quo/reviews#reviews) Product Description Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Reviewers say compared to Vonage Business Communications, Quo is: Easier to do business with Easier to admin Easier to set up Categories in common with Vonage Business Communications: [ VoIP Providers ](/categories/voip-providers) ## Vonage Business Communications Alternatives FAQs Generated using AI ### How does Vonage Business Communications compare to Nextiva? According to G2 data, [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) holds an average rating of 4.3/5 from 501 reviews, while [Nextiva](https://www.g2.com/products/nextiva/reviews) has a higher average rating of 4.5/5 based on 3,567 reviews. Vonage scores higher in Usability (9.0 vs 8.7) and Ease of Setup (8.7 vs 8.4) by 0.3 points and Ease of Admin (8.8 vs 8.6) by 0.2 points. Conversely, Nextiva leads in Support (9.0 vs 8.7) by 0.3 points and Ease of Doing Business With (8.8 vs 8.9) by 0.1 points, indicating stronger customer service and business relations. Feature-wise, Nextiva offers voicemail to SMS capabilities, which Vonage does not provide. User sentiment highlights Vonage's strengths in ease of use (20 mentions), reliability (10 mentions), and calling features (9 mentions), but also notes issues with texting limitations (8 mentions) and call drops (4 mentions). Nextiva's reviews emphasize superior customer support (127 mentions), ease of use (117 mentions), and reliability (85 mentions), though some users report complexity (25 mentions) and occasional call issues (16 mentions). Overall, Nextiva is favored for its comprehensive communication platform, reliability, and customer support, while Vonage is recognized for usability and setup simplicity. ### What are the best alternatives to Vonage Business Communications? The best alternatives to Vonage Business Communications based on G2 user ratings and review counts include [Nextiva](https://www.g2.com/products/nextiva/reviews) (4.5/5 stars, 3567 reviews), [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) (4.4/5 stars, 4168 reviews), [3CX](https://www.g2.com/products/3cx/reviews) (4.4/5 stars, 546 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 stars, 1415 reviews), and [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars, 1371 reviews). These alternatives have higher or comparable ratings and significantly larger review volumes than Vonage Business Communications (4.3/5 stars, 501 reviews). ### What features do alternatives offer that Vonage Business Communications does not? Alternatives to Vonage Business Communications offer features not available natively in Vonage, including voicemail to SMS (Nextiva, Intermedia Unite, Zoom Workplace) and conference transcripts (RingEX, Dialpad Connect, 8x8 Work, Intermedia Unite, Zoom Workplace). ### Which VoIP Providers tools do reviewers recommend instead of Vonage Business Communications? Reviewers recommend [Nextiva](https://www.g2.com/products/nextiva/reviews) for its superior customer support, ease of use, and reliability, with 127 mentions of excellent customer support and 117 mentions of ease of use. [RingEX](https://www.g2.com/products/ringex/reviews) is praised for its AI-powered communications and integration capabilities. [3CX](https://www.g2.com/products/3cx/reviews) is favored for its cost-effectiveness, flexibility, and ease of administration. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) is recommended for its AI-powered call management and usability. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) is noted for ease of administration and support. These providers are consistently highlighted as easier to administer, more usable, and offering better support compared to Vonage Business Communications. ### Why do users choose Nextiva over Vonage Business Communications? Users choose [Nextiva](https://www.g2.com/products/nextiva/reviews) over Vonage primarily due to its higher overall satisfaction reflected in a 4.5-star rating across 3,567 reviews compared to Vonage's 4.3-star rating from 501 reviews. Nextiva's standout advantages include superior customer support, with 127 mentions of excellent service, and a reliable, integrated communication platform combining calls, messaging, and video in one interface. Its voicemail-to-email and AI-assisted call routing features improve efficiency and reduce missed calls by over 60%, as reported by users. Additionally, Nextiva's platform scalability and seamless integration with tools like Microsoft Teams and Salesforce enhance operational workflows. Users also appreciate Nextiva's ease of use for admins and end-users, with 117 mentions of usability and 86 mentions of easy setup, contributing to smoother onboarding and management. Despite some reports of a learning curve and occasional app glitches, Nextiva's responsive support and consistent call quality make it a preferred choice for businesses seeking a dependable, all-in-one communication solution with robust features and strong customer service backing. ### Explore Articles [ What platform provides analytics on video engagement? ](https://www.g2.com/discussions/which-screen-and-video-capture-platform-provides-analytics-on-video-engagement) [ What payment analytics platforms maintain PCI compliance and secure data handling standards? ](https://www.g2.com/discussions/what-payment-analytics-platforms-maintain-pci-compliance-and-secure-data-handling-standards) [ What is the top-rated website builder for professional use? ](https://www.g2.com/discussions/what-is-the-top-rated-website-builder-for-professional-use) [ Accenture vs IBM Consulting: which Adobe consulting partner provides better strategic guidance during marketing automation rollouts? ](https://www.g2.com/discussions/accenture-vs-ibm-consulting-which-adobe-consulting-partner-provides-better-strategic-guidance-during-marketing-automation-rollouts) [ Digital Marketing Services in Vancouver ](https://www.g2.com/categories/digital-marketing/locations/vancouver-bc-ca) [ Which ecommerce platforms sync inventory in real time when sales spike during a peak campaign? ](https://www.g2.com/discussions/which-ecommerce-platforms-sync-inventory-in-real-time-when-sales-spike-during-a-peak-campaign) ### Spotlight Categories [ A/B Testing Tools ](https://www.g2.com/categories/a-b-testing-tools) [ Chatbots Software ](https://www.g2.com/categories/chatbots) [ Sales Performance Management Software ](https://www.g2.com/categories/sales-performance-management)