Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Awesome tracking tool with great features - 100% Recommend"
5/5
What do you like best about Voluum?

It's ease of use and has excellent documentation. With many powerful features, you could easily get lost in how to use them. But in the end, everything is explained perfectly, with examples, and if there is something, their support team, especially Katarzyna, our account manager, is always there to help. There is no limit to how you can use Voluum. I 100% recommend this tracking tool to manage, track and report your online marketing campaigns. Never worry again about losing traffic, everything is tracked perfectly at all times, like it should be. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

It can get expensive if you want access to all the top features. Features are also limited on the basic plan, for beginners. Review collected by and hosted on G2.com.

DK
David K.
Manager
Small-Business (50 or fewer emp.)
"The Gold Standard"
5/5
What do you like best about Voluum?

Voluum is one of the most critical parts of our advertising business. It is our eyes and ears. Voluum has a beautiful UI, plenty of integrations, and it's straightforward to work with. They are always on top of new tech trends and share valuable insights with us. Voluum has all the metrics we need to track our campaigns; my favorite is the "suspicious visits" metric which detects bot traffic. The suspicious visits metric lets us view "bad" traffic so we can eliminate it quickly; this helps our campaigns get better ROI! Another convenient feature is the audit log and shared reports; it lets us view and share data transparently.

Several other companies can say they have beautiful UIs, robust features and excellent tools, but few companies go above and beyond with their customer support. Some of my queries are time-sensitive, and I'm thankful that their customer support is responsive and actually listens to my questions/feedback and implements it! Dealing with them is a fantastic experience for me as it is apparent that they know our success also means their success. If I had to choose my favorite from their team, it would be Katarzyna. When I'm cooperating with her, it feels like she is an extension of my team. She goes above and beyond to answer my questions thoughtfully and ensures the feedback I have for certain features on their platform is heard. Katarzyna is a true professional, and I'm grateful for her excellent support and the Voluum team. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

None, they are the gold standard. I compare other companies to them. If I ever have an issue with something, I tell them, and they take care of it. Review collected by and hosted on G2.com.

Manuel M.
MM
Manuel M.
Web Design Specialist
Mid-Market (51-1000 emp.)
"THE BEST TRACKING PLATFORM IN THE WORLD"
4.5/5
What do you like best about Voluum?

With the voluum I can get all the information about my campaigns on the internet.. clicks, views, deposits and registrations.It is the best information tracking platform on the internet. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Nothing,for me everything works fine. with it I can have all the necessary information for the development of my company. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Very solid affiliate tracking tool"
5/5
What do you like best about Voluum?

Everything in one place: conversion tracking setup, performance statistics and integration with marketing platforms (e.g. Google Ads, TikTok etc.), if you get the correct data back from your affiliate partners you have the perfect overview about all campaigns in one place. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

You have to get used to the setup first, how everything works what kind of options you should chose in which situation etc. After the initial pretty steep learning curve, everything runs smoothly. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Voluum Support"
4/5
What do you like best about Voluum?

Their quick to respond and provide assitance whenever needed. Regardless of the plan selected. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

White labeled pixels are a more difficult when you're clint doesn't have access to the advertiser URL whee one is being redirected to. Review collected by and hosted on G2.com.

Nikhil T.
NT
Nikhil T.
Lead Media Buyer
Small-Business (50 or fewer emp.)
"OUTSTANDING EXPERIENCE! Voluum is without a doubt the best tracking software out there!"
5/5
What do you like best about Voluum?

The Voluum interface is easy to use yet very advanced, allowing you to understand the data and your campaigns at a very high level. Moreover, they have the best customer support available. All you have to do is send an email, and within a few hours (depending on your plan), someone will be in touch, clearly explaining your problems and all the solutions. I had a nightmare situation with my traffic source not sending all the information, and Voluum support quickly explained me all the issues, and all the follow up questions that I had. Without a doubt, the tracker is one of the most advanced (with AI powered technology, a clean-easy to use UI/UX, and multiple drilldowns and dropdowns to understand everything about your campaigns), and their customer support is amazing as well. 10/10 recommend Review collected by and hosted on G2.com.

What do you dislike about Voluum?

No real downsides come to mind, although it can be pricy for those with small budgets - however, everything is WELL WORTH IT, and you will not be disappointed with the product or service. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
Senior Media Buyer
Small-Business (50 or fewer emp.)
"I have worked with Voluum for many years and it's a fantastic platform."
5/5
What do you like best about Voluum?

The tracking is exceptional; there are so many layers to what you can track.

All of the support people are fantastic (Kuba especially)

The UI is great and the data is easy to digest and analyse. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Nothing!

Voluum is a platform that allows us to collect and analyse data at scale for media buying, and we wouldn't survive without it.

The conversion tracking is always above 90% accuracy too! Review collected by and hosted on G2.com.

Naoufal E.
NE
Naoufal E.
Head Of Media Relations
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Voluum?

Aside from the intuitive platform, the integration is seamless thanks to the assistance of our tech support manager Gabriela who guided us through the platform and implementation process with our partners until we went live with our first campaign and still was there past the testing period due to a tech issue until it was solved. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Been through the whole platform and I can't think of anything specific I dislike to far about it Review collected by and hosted on G2.com.

Maksym P.
MP
Maksym P.
Media Buyer
Small-Business (50 or fewer emp.)
"Very friendly staff"
5/5
What do you like best about Voluum?

One of the best trackers. It has very useful feature automizer, that will help to work with native, push/pops ads. Also, has many integrations. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Interface could be improved, especially when setting offers or campaigns. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great option to manage all campaigns"
3.5/5
What do you like best about Voluum?

The many options we got to manage our campaigns. From affiliate to Social Media - everything is implemented to one platform. Also, the support is very very helpful for not everyday questions. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Sometimes you need to get into the whole thing to understand how to set up correctly. Review collected by and hosted on G2.com.