AJ
A J.
Small-Business (50 or fewer emp.)
"Voluum is highly recommended"
5/5
What do you like best about Voluum?

I have been using Voluum for the past year, handling 10 million events per month, and it's evident why they are the industry leaders: their reliability and the quality of their support staff.

In a world where most support teams simply copy and paste generic responses without much knowledge, it is refreshing to collaborate with a company that prioritizes exceptional support and employs subject matter experts. I have had numerous outstanding interactions with the email support team. They respond promptly, and even when faced with complex inquiries, they manage to provide me with comprehensive answers on the same working day.

Just last week, Anna devoted a significant amount of time addressing my concerns regarding conflicting data. When I was still having trouble understanding, she went the extra mile by creating a video tutorial to guide me through the data.

A few months ago, Marcin K. helped me resolve an issue related to a source conversion test, which was in no way Voluum's fault or responsibility. Marcin even included a helpful GIF to demonstrate precisely what I needed to do.

I have had multiple instances where the support team took the time to create flowcharts and share screenshots, ensuring that my concerns were thoroughly addressed.

Based on my experiences, I highly recommend Voluum. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

I couldn nit pick a bit on the interface, but those issues are more personal preference. My only real issue is the cost of add ons like custom domains. It's possible there are costs I'm unaware of associated with the add ons. And of course, it's is expensive to maintain a quality support team. Review collected by and hosted on G2.com.

MB
Marcel B.
Small-Business (50 or fewer emp.)
"Exceptional Performance and Unparalleled Support - Voluum Tracker and Its Stellar Team"
5/5
What do you like best about Voluum?

I have been a user of Voluum Tracker for quite some time now, and I must say that my experience has been nothing short of extraordinary. Voluum Tracker, coupled with its exceptional support team, has proven to be an invaluable tool for my business.

First and foremost, Voluum Tracker is an incredibly powerful tracking platform that has greatly enhanced my marketing campaigns. Its user-friendly interface and robust features allow me to track and optimize my campaigns with precision. The advanced reporting capabilities and real-time data insights have enabled me to make data-driven decisions, resulting in improved performance and higher conversions.

One aspect that truly sets Voluum Tracker apart is its outstanding support team. Whenever I encounter an issue or have a question, their response time is impressively fast. The support team consists of knowledgeable professionals who are not only well-versed in the platform but also genuinely dedicated to helping users succeed. They have gone above and beyond to provide me with personalized assistance, guiding me through any challenges I've faced and ensuring that I make the most of Voluum Tracker's capabilities. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Nothing to complain about, it's a rock solid platform. Review collected by and hosted on G2.com.

ML
Mari L.
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Voluum?

I am new to Affiliate Marketing and Voluum. I have received excellent customer support from Lizaveta. She is my angel. Gone are the days when I contacted support in another country/time zone and get a question to my question and finally get an answer days later. Lizaveta actually reads my email, comprehends it answers with great detail. Love her!!! Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Some of their support articles are outdated. Review collected by and hosted on G2.com.

LA
Lior A.
Small-Business (50 or fewer emp.)
"Great support service!"
5/5
What do you like best about Voluum?

What do I appreciate most about Voluum? Their exceptional service! When I reached out to someone on LinkedIn for assistance, they responded promptly. Similarly, when I contacted someone on Skype, they replied without delay. Moreover, I discovered that I have a dedicated technical account manager named Aleksandra, who has been outstanding, professional, and extremely helpful.

Aleksandra went above and beyond to assist me. She provided me with helpful videos and sent me detailed messages. I truly value her dedication and support. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

It's not the most "straight-forward" platform I've come across. Review collected by and hosted on G2.com.

Matthias K.
MK
Matthias K.
Co-Founder
Online Media
Small-Business (50 or fewer emp.)
"Great Ad Tracking Solution with Exceptional Customer Support"
5/5
What do you like best about Voluum?

Voluum has been a game-changer for me when it comes to ad tracking. Not only does it provide an extensive range of features, but the customer support I received has been truly exceptional. The team has been extremely responsive and helpful in answering my queries, which made my experience with the platform a worthwhile investment. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

In terms of drawbacks, the pricing can be a bit on the higher side, but I believe the value it provides is worth the investment. Additionally, the learning curve may be steep for beginners, but the customer support team is always available to help. Review collected by and hosted on G2.com.

James B.
JB
James B.
Digital Marketing Assistant
Small-Business (50 or fewer emp.)
"Voluum is an excellent software with great functionality."
4/5
What do you like best about Voluum?

Voluum is a professional software for people who are serious about optimising their digital marketing campaigns at the macro level. I use it for affiliate marketing, and the ability to optermise campaigns live on a macro level, and control campaigns live using the Voluum integrations with advertising networks makes the process very easy.

The support team at Voluum is also absolutely incredible.

I'm brand new to Voluum, but I've been very impressed so far. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Voluum can seem overwhelming at first, however with help from the support team, their 'affiliate academy free online course, and their helpful YouTube tutorials, you soon get to grips with it. Review collected by and hosted on G2.com.

CS
Chris S.
Small-Business (50 or fewer emp.)
"Voluum - Game-Changer for Affiliate Marketers"
5/5
What do you like best about Voluum?

Voluum.com has been an absolute game-changer for me as an affiliate marketer. The platform offers an extensive range of features, real-time tracking, and robust reporting that have truly elevated my campaigns. What's more, the user interface is incredibly user-friendly, making campaign setup a breeze. But what truly sets Voluum.com apart is their exceptional customer support. The team is always there to assist, providing prompt and knowledgeable responses whenever I need help. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

I believe that nothing bad can be said about this software. Even when I am seeing some bugs or things which can be helpful to implement for a user they implementing my request immediately Review collected by and hosted on G2.com.

Oh N.
ON
Oh N.
Small-Business (50 or fewer emp.)
"One of the best tracker for affiliate marketing"
5/5
What do you like best about Voluum?

Very easy to use, smooth and speedy. It even has mobile apps for you to work on the go. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

the automizer, should have more quota for long term user like us Review collected by and hosted on G2.com.

Ashish G.
AG
Ashish G.
Founder
Small-Business (50 or fewer emp.)
"An Easy and Effective Affiliate Marketing Tracking Solution"
5/5
What do you like best about Voluum?

I like that Voluum makes it easy to track my affiliate marketing campaigns. It provides detailed analytics, so I can see which campaigns are working and which ones need improvement. It also has a user-friendly dashboard that makes it easy to create and monitor campaigns. It also has a variety of tools to help automate some of my tasks, such as automatically creating new campaigns and optimizing existing ones. All of these features make it an effective and efficient solution for managing and tracking my affiliate marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Voluum?

I have not had any complaints about Voluum. It has been a useful and reliable solution for tracking my affiliate marketing campaigns. The dashboard is user-friendly and the analytics are helpful in assessing the performance of my campaigns. I appreciate the automation tools and the customer support team is always available to help me with any questions I have. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Voluum Tracker: The Luxurious Ad-Tracking Marvel with a Side Note of Pricing"
4.5/5
What do you like best about Voluum?

So, first off, if you've been snoozing on this tech, time to wakey-wakey! Voluum Tracker is a game-changer, folks. It's like the swiss-army knife of ad tracking, but, you know, if the knife also came with a jetpack and an espresso machine. Basically, it's a beast!

The A.I. Optimization is mind-blowing. It munches your data, then helps you make killer decisions in record time. And it plays super nice with all sorts of ad platforms, making it your all-in-one command center.

Also It’s integration-ready! Voluum Tracker plays nice with others. Doesn’t matter if it’s native ads, pop, push, social, search, you name it! Voluum's got it on lock. It's like a conductor orchestrating a symphony of ad platforms, all singing in perfect harmony.

And there's more! Their customer support deserves its own standing ovation. Forget the classic customer service horror stories; these folks are actual life-savers. They've got your back 24/7 - and let me tell you, their response times are sharper than a sushi chef’s knife. Kudos to Jakub 🚀😉 Review collected by and hosted on G2.com.

What do you dislike about Voluum?

Voluum Tracker should come with a warning label: "Wallets Beware!" This baby’s got a price tag that might just make your credit card whimper. But I know what I am paying for 😉 Review collected by and hosted on G2.com.