The website back end provides a lot of customization to the website. Support is quick to respond and very knowledgeable. Review collected by and hosted on G2.com.

The API is very limited. There is a lot more that could be done, but due to the fact that you could only access the products and orders tables, where there are over a dozen other tables, really makes any program designed to interact with the website limited. Review collected by and hosted on G2.com.

Simple layout and easy to use. The help section is also great and very easy to follow. Review collected by and hosted on G2.com.

The pop up messages are pretty annoying. When adding pictures for products it sometimes glitches and will add a completely different picture. Review collected by and hosted on G2.com.

Because of the horrible experience that I had with customer complaints over logins I really can't see beyond to tell you anything that I "like best". The rest of it is adequate - I think my site looks good - but there isn't anything that I am really thrilled about over the previous Joomla/Cart 32 site that I had. Most of the "bells and whistles" that made me sign up for it are not really up to par. Abandoned cart and customer review emails don't let you edit subject line and that reduces email opens and responses. Quickbooks integration only works with some versions of Quickbooks. I've been disappointed at every turn. Review collected by and hosted on G2.com.

When a customer does not remember password and tries to retrieve it "cache" issues in their browsers will keep returning the same page to them. This doesn't happen to me when I retrieve passwords on other sites - why with Volusion. Then if they do get through and try to reset to their favorite password or a previous password the screen keeps reloading. It doesn't tell them they can't use a previous password - it just doesn't go anywhere. Beyond that many customers just could not seem to log in. If they tried they were told their user name and password were invalid, when they tried to create a new account it told them email was already in use, and when they tried to reset password they ran into issues above. An endless loop for some - and yet it was so sporadic it could only be recreated once under controlled conditions. Review collected by and hosted on G2.com.

I would give a 0 star but not the facility.

I have been with Volusion for 5 years, constantly they have fallen behind other providers and not done anything to help bring stores up to what is expected in todays ecommerce world

Recently I was informed by customers no payments were going through. I queried with Volusion and was told there was an integration issue with them and Sagepay. No timescale provided I thought it would be a week max which would have been bad enough but understand issues can happen. 2 months later, still can't take payments, Volusion refuse to provide more information or care. This is my small company's busiest period (Halloween and Christmas - Party Business) and I am left dangling. Volusion offer to refund 1 month hosting - complete joke this company - avoid. Im leaving, no doubt this will be difficult as well. Review collected by and hosted on G2.com.

Read above, you experience constant issues.

Their software lacks behind others

Can be rude at times Review collected by and hosted on G2.com.

With it's easy to use interface, it is very easy to get started building an e-commerce website with Volusion. Menu items are intuitive and easy to navigate. Useful knowledge articles are available when you get stuck. Review collected by and hosted on G2.com.

Should have a better integration to ebay. The interface to select items to list on ebay could be further improved. For a large client who has thousands of products, having to go through each product or product category to select items is time consuming. Review collected by and hosted on G2.com.

Volusion keeps a good track of customer information housed in the Volusion cart. We enjoy having all of our contact info. accessible anytime anywhere by logging into Volusion. Review collected by and hosted on G2.com.

We often have Volusion issues where some Orders from the cart won't map over via API. Randomly we've have "Volusion" down over the past year. Review collected by and hosted on G2.com.

It has some good features for anyone with database experience, good querying ability for your data. Reasonably easy to access API and pretty good customization. Review collected by and hosted on G2.com.

Lacking in innovation, everything is very old-school and there haven't been many changes in the last 3 years. Definitely one of the most out of date platforms I use. The API can also be misleading about what data should be pulled if you are using it for multiple applications. Review collected by and hosted on G2.com.

Volusion's dashboard is extremely user friendly. Coming to this new company who uses Volusion to host the website has been such a breeze to learn how to optimize and manage our website. Review collected by and hosted on G2.com.

It is a bit pricey for the amount of data we get per month. Review collected by and hosted on G2.com.

This is a highly useful tool that we have tried to use to help our live chat with our consumers and customers to be as efficient as possible. We've been able to increase our point of sale and direct users to the right resource. Review collected by and hosted on G2.com.

The price is a bit steep for Enterprise Plus, but it is useful. There isn't too much to dislike about the product since it has increased our customer interaction and made us aware of new opportunities for sales. Review collected by and hosted on G2.com.

We liked that we could set up multiple stores that didn't interact with each other but could have similar shipping and sales tax rules. This allowed us to keep clients separate big within the same world. Review collected by and hosted on G2.com.

The initial start up time and money was high. Once moving we felt better about the investment Review collected by and hosted on G2.com.