Verified User in Machinery
UM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"Volusion"
1.5/5
What do you like best about Volusion?

I like how user friendly the platform is for all employees. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

I dislike how limited customization is and backend never shows up as it should on the frontend. Review collected by and hosted on G2.com.

RF
Robert F.
President
"Volusion Techsupport and Accounting Difficutl to Communicate With"
2.5/5
What do you like best about Volusion?

We set it up years ago and dont have to reset it up Review collected by and hosted on G2.com.

What do you dislike about Volusion?

They have a difficulty running through payments and were flagged as potential fraudulent transactions by runing the sam transaction through, for the same amount, within a few minutes.

They re tech support was slow and had trouble understanding English Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Volusion is for medium size companies"
2.5/5
What do you like best about Volusion?

The best thing I liked about Volusion was importing products and information. They also partner with stamps making it easy to ship products. The ability to apply SEO was fairly easy as well. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The lack of themes, the pricing, the lack of integrations, and it isn't as intuitive as other platforms. Review collected by and hosted on G2.com.

alenyi f.
AF
alenyi f.
Lead Information Technology Project Manager
Mid-Market (51-1000 emp.)
"volusion is great for small businesses"
3.5/5
What do you like best about Volusion?

Volusion is an e-commerce platform we currently use in our company to market ourselves even though it has limited characteristics. For now, customer service is working very well, it is actually the best thing that volusion has for small companies or that they are starting is perfect since It is not complex but if you are a large company I do not recommend it since you will need more features that until now volusion we do not provide them since it has many predetermined templates which guarantees the final product is professional and also guarantees that someone without design knowledge has a good finish Review collected by and hosted on G2.com.

What do you dislike about Volusion?

One of the weak parts of volusion is when you connect from mobile devices and it makes it a bit difficult if you edit and manage it especially when working on speed tablets or mobile phones. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"A great store front that is easy to use!"
5/5
What do you like best about Volusion?

It is easy to add product to the store, as well as process orders. It works well with our merchant services account and have had no hiccups in over five years since I started managing the store. When I have had to contact customer service or a technician they have always been friendly and resolved all issues. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Unless I am missing it, I wish there was a way to archive a product and not have it show up in the list of products. I do not want to delete it because data is tied to it, but it sure would shorten the list of products that I manage. Review collected by and hosted on G2.com.

Jack S.
JS
Jack S.
Project Manager
Staffing and Recruiting
Enterprise (> 1000 emp.)
"Volusion is best selling management products software. "
5/5
What do you like best about Volusion?

This e-commerce website software always allow us unlimited templates which really help us in our stores to sell online. We can easily collect our payments from customers according to the sales products. By creating the e-commerce websites stores, so it offers retail sales online with instant payments through our credit cards. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The main drawback that I really not liked about it is that the e-commerce websites templates are so limited and expensive, so we can’t afford these templates due to its cost and as a result we cannot easily customise our sales products. Sometimes, we cannot use our credit cards due to shortage of modern shipping cards. Review collected by and hosted on G2.com.

DZ
David Z.
Owner
Small-Business (50 or fewer emp.)
"Awesome Technical Support"
5/5
What do you like best about Volusion?

Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix your issue that might not be exactly what you need. Review collected by and hosted on G2.com.

emilda P.
EP
emilda P.
Desing
Mid-Market (51-1000 emp.)
"Volusion a quality tool."
4/5
What do you like best about Volusion?

I like volusion since it allows me to create a virtual store, without needing to have a professional knowledge on the subject, I like more to give me the necessary tools to manage it, the best thing is that I can enter from any device to give me a greater comfort to the run. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

I do not dislike anything about the interface, I have benefited a lot from it and it seems complete. Review collected by and hosted on G2.com.

KL
Kayla L.
Employee
Mid-Market (51-1000 emp.)
"Great ecommerce product"
5/5
What do you like best about Volusion?

The best the about this product is it creates an E-commerce site for you and it includes everything that you could possibly ever want or need for your business. Depending on the plan you get, it includes orders, products, categories to choose from, customers, pages, themes, and optional apps to add. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

There is nothing that I dislike about the product at the moment. Review collected by and hosted on G2.com.

Marisa G.
MG
Marisa G.
Marketing Director
Small-Business (50 or fewer emp.)
"Pretty good software with a few technical difficulties"
4/5
What do you like best about Volusion?

I like that you can search by order number. A lot of times we have customers call in about a return or a replacement product and it can be difficult to search by name. When you search by order number it brings up the correct for immediately. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Sometimes the platform can be a little glitchy. The page doesn't always respond to a click or will sometimes just randomly log out during the middle of taking a phone order. Review collected by and hosted on G2.com.