Having all of my volunteer data including contact information, skills information and other demographics has really been helpful when trying to recruit volunteers for various projects. Review collected by and hosted on G2.com.

What is least helpful is that some users have experienced difficulty in navigating the system. Maybe make the system more intuitive. Review collected by and hosted on G2.com.

I love the fact that Better Impact helps make our application and onboarding process much quicker. Instead of having everything printed and stuffed in binders, it's secured on the web server and easily accessible within minutes. I also love the fact that Better Impact helps keep historical logs of hours volunteered. Review collected by and hosted on G2.com.

I wish that Better Impact allowed you to add "Group Organizations" for volunteers - eg: a company whose individuals aren't necessarily logging individual hours, but for the company as a whole. I also wish we were able to alter the scheduling to NOT include Saturdays and Sundays. Review collected by and hosted on G2.com.

Able to integrate all my needs in one platform. Review collected by and hosted on G2.com.

Nothing actually! Everything I need is in one spot. Review collected by and hosted on G2.com.

I can tell that it has been improving over many many years through feedback from volunteer coordinators, because the features are exactly what I need! Review collected by and hosted on G2.com.

I don't like that I can't set max # of volunteer spots (autolock) on activities where volunteers who are qualified can self-schedule. I don't understand why this isn't possible, and just allowing volunteers who are qualified to self schedule on a first come first serve basis until the max # of spots has been reached. Review collected by and hosted on G2.com.

The ability to create a customised volunteer home page, positions descriptions and application form, to produce a streamlined application process.

It was a really useful way to gain volunteer hours for our annual report. Review collected by and hosted on G2.com.

It may not be useful for our older age cohort of volunteers, who don't tend to utilise the system, or some of our volunteers who work on an ad-hoc basis. Hence, I found that I wasn't using it very frequently.

It's quite complicated to set up at first, although I had a lot of support from the Better Impact team. Review collected by and hosted on G2.com.

This makes the general volunteer onboarding process smooth and well-automated in a way that allows for less stress on administration within companies. They also have fantastic help guides for people who run into issues while using the software either as a volunteer or as an administrator. Review collected by and hosted on G2.com.

There is no option to save and return to eLearning trainings at a later point which makes the volunteer onboarding process much more tedious. Review collected by and hosted on G2.com.

I enjoy the scheduling feature the most. I like all of the customizations on the Admin side and how easy it is to use on the volunteer side. Review collected by and hosted on G2.com.

As a newer volunteer administrator, I would like more support for my volunteer program as a whole. The badges are fairly limited especially since there is not a public-facing aspect to volunteer profiles. Review collected by and hosted on G2.com.

Better Impact is one of the most user friendly VMS on the market. I've used so many different platforms and have had two jobs switch over to it from other software. It's easy to implement especially for volunteers who might struggle with technology. It's affordable and feature rich. It also integrates seamlessly with our current background check process. Talking to the support team in through the setup process was easy and they were super helpful!

Our volunteer software is now something volunteers want to use and use daily. This will also gives us greater opportunities for community engagement! Review collected by and hosted on G2.com.

The biggest downside was not having it to be honest. It's the best platform I've used, especially when you consider the price point. Review collected by and hosted on G2.com.

Great for volunteering programs offering not facing client/personal services/activities.

Software options include scheduling volunteers, easy email communication with volunteers and each volunteer can log their hours spent on service.

Administrator dashboard with easy access to volunteer profiles.

Customization of all information on Volunteers and Clients

Knowledge base is very good, and customer support is Great! Review collected by and hosted on G2.com.

Our agency provides in-person services for seniors. cross-reference between volunteer-activity-client is important for us. We are using Better Volunteer and Client management modules. The biggest obstacle for us is that you can't assign multiple clients to the activity. Creating connection between client, activity and volunteer requires 3 separate steps which is time consuming. Review collected by and hosted on G2.com.

I appreciate the app, and volunteers do too!

I love to ease of reporting and our volunteer program has been completely improved by allowing volunteers to remove themselves, AND notify other volunteers who are trained to do what they are needing a replacement for! I love the templates for emails and also appreciate the text function!

Scheduling shifts for different volunteer opportunities is easy and quick, especially for those last minute needs!

Volunteers were nervous to make the change as I had changed program about 2 years earlier to Volgistics, but that change to Better Impact was easy!

It is the first thing I do in the morning and the best way to close out the day, checking and double checking to make sure we have volunteer coverage all over!

I LOVE my Better Impact contact Christina, who helps answer different questions/curiosities and provides clarifications and recommendations. Review collected by and hosted on G2.com.

I wish you all had an app for admins. Right now, I have to log into the admin login through a bookmark on my phone in page to access daily schedules

Also wish I could save drafts of emails so I can navigate around Better Impact and not miss a beat with an email i am in the process of writing, especially if I am writing an email to a volunteer and need to check their account for details.

I would LOVE an easier way to create/update orientation/training modules! Mine are so outdated and I am actually dreading updating them:(

I love that you all have integrated the feature of getting volunteer signatures to confirm understand/receipt of specific information, and I have had a call to learn about it, but still a little confused and have not taken that leap, but would love to for several things, such as signing to confirm that you have read and understand our Volunteer Waiver, Volunteer Handbook, and our Essential Capabilities of Volunteers.

But I love Better Impact and constantly learning new things about it! Review collected by and hosted on G2.com.