--- title: QBox Reviews meta_title: 'QBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how QBox works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-05-11' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # QBox Reviews **Vendor:** Volume AI **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About QBox Test. Understand. Fix – all in a matter of minutes QBox helps improve your chatbot’s accuracy, giving you high confidence to deploy. Common chatbot challenges: •Reaching the performance level needed for go-live •Difficulty in bringing high performing and fit for purpose solutions to market •Determining why chatbot data is underperforming •Challenges in determining the impact of retraining efforts •Complexities around scaling (increasing domain knowledge) •A heavily manual training process QBox delivers proactive and reactive management by: •Identifying the weakness in your chatbot •Demonstrating the model impact at intent, utterance and individual word level •Helping you to understand how to fix your chatbot •Enabling you to validate that your fix has worked •Showing any regressions (before your users see them) •Reducing time and effort spent training QBox users have seen their answer accuracy rate rise to 98% 'Our QBox-tuned models are performing 100% better than our models without QBox tuning. QBox has quickly become an essential component of our chatbot development and sustaining efforts.' - Senior Programme Manager, Fortune 500 Company QBox customers include: Accenture, American Red Cross, AstraZeneca, Bell Canada, Emirates, Finastra, Freenet, Hulu, Nestle, Netapp, Providence, Sky, Verizon, Vodafone. Try for free - sign up and get 5 free tests! https://app.qbox.ai/PersonalDetailsRegistration/Register ## QBox Reviews ### 1. QBox supercharges our NLP training work, could not approach the same results any other way **Rating:** 5.0/5.0 stars **Reviewed by:** Willem D. | Senior AI trainer **Reviewed Date:** September 08, 2021 **What do you like best about QBox?** The visual representation of test results means you start to see unexpected patterns otherwise lost in excel sheets. The automatic comparison of the last test with previous tests means the user learns 'what works' much quicker, you get a better grip on the continuous optimization process. Then there are dozens of other features that all tie into one process. All in all, the tool supercharges your iterative process towards an NLP model with high matching accuracy, high robustness, and high transparency for you and stakeholders. **What do you dislike about QBox?** Honestly, there is nothing I dislike about this tool. **What problems is QBox solving and how is that benefiting you?** We've solved the problem of having an unclear, inefficient work process when trying to improve the accuracy of NLP models. Benefits realized: A higher ceiling of accuracy, quicker iteration cycles toward that ceiling, less time spent per cycle, easier to inform stakeholders of progress, more clarity, and grip on the NLP model and work-processes related to this. ### 2. Changing the game for chatbot accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick T. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2021 **What do you like best about QBox?** The speed at which you can identify ab issue, find and then implement its remedy all in seconds across all major NLP providers **What do you dislike about QBox?** There isn't anything I dislike about the product - its well engineering and well-positioned in the market place **Recommendations to others considering QBox:** If you suffer from these problems, you need QBox: -you spend hours trying to diagnose where the problems are -your CX/Support/Sales team are spending too much time answering the same queries -you don't know what the solution is to fix your bot -you want to move from a Tx style format to a conversational style format Also, if you use QBox, you will be in the same class as many other top-quality businesses already using the tool - just look at the logos! **What problems is QBox solving and how is that benefiting you?** I have identified where my chatbot was going wrong but also it gives me the ability to understand how best to scale given we are moving a lot of queries online to create a superior CX for our customers - [View QBox pricing details and edition comparison](https://www.g2.com/products/volume-ai-qbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+13%3A27%3A31+-0500&secure%5Bsession_id%5D=d104fc16-4137-42ae-844c-ea41c55db0c4&secure%5Btoken%5D=b0b2a5ae686b4b646e37df5f7e93066e7351198639844ed04b2bdc03c8bd36f2&format=llm_user) ## QBox Features **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top QBox Alternatives - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,487 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,383 reviews) - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews)