--- title: Volie Reviews meta_title: 'Volie Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Volie works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 4 scale: '5' date_modified: '2026-08-13' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Volie Reviews **Vendor:** Volie **Category:** [Other Automotive Software](https://www.g2.com/categories/other-automotive) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About Volie Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience. Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth. ## Volie Reviews ### 1. Industry-Leading Support and Frictionless Outbound Calling with Volie **Rating:** 5.0/5.0 stars **Reviewed by:** Rob G. | Fixed Ops BDC Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Volie?** It is hard to give just one answer on what I like best about Volie. First, the support you receive from Volie is the best in the industry. You are assigned a customer success manager and they are truly experts on the Volie product. The best feature about the Volie is that we are able to deliver outbound calls to our agents like they are inbound calls. This has reduced the friction in outbound calling and has greatly increased our customer retention. **What do you dislike about Volie?** If there is a weak point to the Volie system it is in the reporting. It has excellent reports, but most are not easily downloaded. They are set to release a new reports setup soon and we expect it will be a lot better. Fortunately, when running reports in Volie, it is simple to cut and paste the data into Excel. **What problems is Volie solving and how is that benefiting you?** Volie allowed us to grow from a mainly inbound BDC to an outbound BDC. This is helping us drive more traffic to our service drives, which is increasing revenue and service retention. ### 2. Boosts Agent Efficiency with Excellent Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** keryn f. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Volie?** I use Volie for keeping track of my BDC Sales and Service agents, different campaigns, and our customer base. I really like their campaign reporting feature and agent efficiency feature. They show how agents are moving in their day-to-day activities and help me see which campaigns are working and which aren't. Additionally, the reporting is helpful, and help is provided when needed. **What do you dislike about Volie?** there's not really anything to 'not like' **What problems is Volie solving and how is that benefiting you?** Volie helps me track our connectivity, close, and shown rates through separate campaigns and assists with coaching agents live. It shows agent activity and reveals which campaigns are effective. ### 3. The best business decision we could have made! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly G. | Director of Communication and Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Volie?** Not only is the call handling a game changer for increased revenue in your service departments but Volie truly becomes your partner in success. 20 Groups, training, analytics and advice that is proven. This partnership with them just keeps making me a rockstar in my dealergroup. **What do you dislike about Volie?** I have looked for a downside because nothing is perfect but i have yet to find one. **What problems is Volie solving and how is that benefiting you?** By eliminating hand held phones and giving the ability to have my agents continuously fed either incoming calls or new outbound scheduling leads my team productivity has already doubled once since we started using Volie but we are on track to double that productivity. I’ve been using Volie for 3 years now and they keep innovating. OEM Telematics and recalls are an excellent file upload now. Everything is tracked and their reporting is top notch. ### 4. Top-Notch Stability That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Volie?** The stability of the system is top notch. **What do you dislike about Volie?** I would like to personalize Pulse's parameters of evaluation. **What problems is Volie solving and how is that benefiting you?** It allows us to contact customers by phone while also tracking all the information related to our interactions. - [View Volie pricing details and edition comparison](https://www.g2.com/products/volie/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A42%3A56+-0500&secure%5Bsession_id%5D=2660dbbc-c064-424d-885a-1c277100b605&secure%5Btoken%5D=550bdd8ef6e553c90c7dad96fa56b3ec10744d5b3b8209c2ec8ea72223f5056c&format=llm_user) ## Volie Integrations - [CDK](https://www.g2.com/products/cdk/reviews) - [Xtime](https://www.g2.com/products/xtime/reviews) ## Volie Features **Additional Functionality** - Financial Management - Payroll Management - Inventory Management - VIN Lookup - Quotes/Estimates - Recurring/Subscription Billing - For Automotive Dealerships - Real-Time Data - Collaboration Tools - Parts Management - Financial Analysis - Bank Reconciliation - Multi-Location - Purchase Order Management - Document Management - Order Management - Buy Here, Pay Here - Data Import/Export - Financing Management - Payment Collection - Multi-Currency - Third-Party Integrations - Transaction History - Invoice Management - Reporting/Analytics - Receipt Management - Electronic Payments - General Ledger - Expense Management - Customer History - Cash Flow Management - Mobile Access - AI Copilot - Sales Order Management - Accounting - Communication Management - Customizable Reports - Contact Database - Sales Tax Management - Generative AI - Vendor Management - Activity Dashboard - Add & Edit Photos ## Top Volie Alternatives - [AutoSmart Audit](https://www.g2.com/products/autosmart-audit/reviews) - 4.8/5.0 (13 reviews) - [Inca](https://www.g2.com/products/inca/reviews) - 4.6/5.0 (7 reviews) - [Safe Driving Auto Reply Android App](https://www.g2.com/products/safe-driving-auto-reply-android-app/reviews) - 5.0/5.0 (5 reviews)