# Volgistics Reviews **Vendor:** Volgistics **Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 34 ## About Volgistics Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why! ## Volgistics Reviews ### 1. Volgistics **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay R. | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Volgistics?** Volgisifics is very simple and easy to use! It has a lot of flexibility with the customizations and what can be selected! **What do you dislike about Volgistics?** It sometimes is hard to generate the exact reports you want due to the cumbersome amounts of criteria allotted. **What problems is Volgistics solving and how is that benefiting you?** It captures all of our students on site at our medical facility and the hours they are on site. ### 2. Best place to organize your work with volunteers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Volgistics?** I like how easy it is to work on and make your schedule simple for volunteers to understand. I like that they can see the schedule for the next X months (which I can set up) and schedule themselves as easily as unscheduled. It takes part of my work off and keeps it more organized than me doing it through emails. **What do you dislike about Volgistics?** I don't know yet is there is something I would dislike about Volgistic **What problems is Volgistics solving and how is that benefiting you?** Having a toll meant to organize volunteers saves my time and money. It does it for you; you only have to set it up at the beginning and then supervise it. ### 3. Volgistics is an affordable solution to track volunteers for growing non-profits! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Volgistics?** Volgistics can be as straightforward or as complex as the needs of your organization. **What do you dislike about Volgistics?** Volgistics is not able to integrate our Google Forms directly into the Volgistics system. **Recommendations to others considering Volgistics:** Any organization that reports volunteer activities should consider using Volgistics. It helps ensure correct and efficient reporting. **What problems is Volgistics solving and how is that benefiting you?** Volgistics has allowed more effective reporting for our organization. For more than a decade, our organization struggled to report on all the volunteer services in our organization promptly. Since utilizing Volgistics at both sites for all volunteer roles, we have improved our reporting abilities by five months! ### 4. Been using it for 5 years and it's come a long way in that time. **Rating:** 4.0/5.0 stars **Reviewed by:** Patricia W. | Patricia Wiley, CVA, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Volgistics?** Volgistics has so many features which cover everything I need to organize over 1000 people in my database. They have simple, easy to understand "help" resources with pictures, videos, etc. Their turn around time with help emails is pretty fast. Their unlimited, customizable reports are easy to create and report results are quickly deposited in the "mailbox". I am not a tech savvy person, but this software has been relatively easy to navigate to record service for event volunteers, youth coaches, childcare service, office volunteers and many other positions. **What do you dislike about Volgistics?** There are a few glitches that are easy to work around. It seems Volgistics takes suggestions seriously and usually creates a solution within a few months. There is a learning curve when you first start. **Recommendations to others considering Volgistics:** Give yourself plenty of time to learn the system. Explore their help topics, which are easy to understand. If you have questions, don't hesitate to email them- there isn't a charge and very little lag time before you get an answer. My volunteers are from all ages, work in a variety of jobs (some ongoing, some one day events) and have various abilities- if I can use one fairly inexpensive software to organize my database, I feel I can recommend Volgistics to other agencies. **What problems is Volgistics solving and how is that benefiting you?** I organize anywhere from 35 to 400 event volunteers per month. Volgistics makes check in at remote locations easy. Volunteer hours are recorded to the minute and I can email volunteers their record of service, which helps with retention. I use the notes section of a record to add tidbits of information about the volunteer so I can refer to it when writing a recommendation. I recently added VicNet and am excited to use the texting function and the ability to sign in for a shift from home or cell phone- especially during emergency situations when we become a temporary shelter or HUB for evacuations. ### 5. manage your volunteers effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Rosella B. | Ms, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Volgistics?** I like that I can make postings and volunteers are in charge of joining. Likewise, when they have served, we don't request that they sign in and out. They are likewise in charge of signing into their entrance and logging their own hours. The database is really simple to utilize and refresh as required. **What do you dislike about Volgistics?** only I wish it had greater capacity to follow volunteer training that are expected sporadically and tell volunteers naturally as the due date approaches. **Recommendations to others considering Volgistics:** This is incredible for volunteer tasks that record hours. I prescribe this product to any individual who needs to deal with countless. **What problems is Volgistics solving and how is that benefiting you?** With this product, we have had the option to move far from paper documents and applications for our volunteers, keep itemized notes on collaborations and occurrences that have happened with our volunteers, and have had the option to all the more likely handle the progression of onboarding volunteers. With Volgistics, we have streamlined our regulatory work and had the option to achieve more with less - most remarkably, we have had the option to dispose of quite a bit of our departmental information passage, and are investigating new ways that we can utilize Volgistics. **Official Response from Tim Long:** > Thank you for the review! We're glad that Volgistics is making a difference for your organization. Regarding your volunteer training requirements, try entering those as Checklist items. As the expiration dates approach, Volgistics can automatically remind volunteers by email or text to let them know the next step to renewing. Contact the support team (https://www.volgistics.com/support.htm) if you need help getting started on that, or if there is anything else we can do for you. ### 6. Volgistics allows for easy volunteer management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Volgistics?** I like how easy it is to maintain volunteer records, their hours, etc **What do you dislike about Volgistics?** The software is a little clunky and it could stand some improvement **What problems is Volgistics solving and how is that benefiting you?** organizing hundreds of volunteer records Logging hours ### 7. Best volunteer management system I've used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Volgistics?** Volgistics has robust reporting capabilities, along with volunteer scheduling, service history, tracking volunteer achievements/trainings, etc. **What do you dislike about Volgistics?** I wish it were a little more robust/user-friendly in certain areas. For example, there are so many reporting capabilities but it can take a little while to figure out how to filter everything properly to get what you are looking for. It would be amazing if some reports were more built-in. I also wish it had more capability to track volunteer trainings that are due sporadically and notify volunteers automatically as the deadline approaches. **What problems is Volgistics solving and how is that benefiting you?** Volgistics is great for all aspects of volunteer management. As someone who used to have to track volunteer information and schedules manually (i.e. paper calendar and excel spreadsheets), I truly believe a program like Volgistics is indispensible for non-profits that utilize a volunteer workforce. **Official Response from Tim Long:** > Thank you for your review! If you ever have trouble getting a particular report, try reaching out to the support team (https://www.volgistics.com/support.htm). They're very experienced in building custom reports, and will get you a quick answer. For repeating requirements/training, try using Checklist items (https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=2240). You can enter an expiration date manually or allow the system to calculate expiration dates. Either way, it sends automatic reminders as the expiration date approaches. We hope this helps to make Volgistics even more useful for you! ### 8. Volgistics makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about Volgistics?** I love that all of my volunteer information is in one place. I’ve been able to go completely paperless in our program. It is easy for our volunteers to use. **What do you dislike about Volgistics?** It takes a lot of time to get used to the system. Be willing to dedicate time to learn the ins and outs. Play with it - you can’t break it. **What problems is Volgistics solving and how is that benefiting you?** Tracking volunteer hours, health screenings, flu shots, birthdays. The big one is that volunteers are able to schedule themselves. Especially nice for on call opportunities like baby rocking. **Official Response from Tim Long:** > Thank you for the review! We're glad that Volgistics can make your life easier :-) ### 9. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Mike M. | Educator, Overnight Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about Volgistics?** The calendar layout is easy to navigate. Also great for seeing how the rest of the team is scheduled. **What do you dislike about Volgistics?** Its difficult to switch between screens (calendar and assignments). **What problems is Volgistics solving and how is that benefiting you?** Great for seeing where everyone is going to be working on a particular day. ### 10. Great way to manage volunteers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2019 **What do you like best about Volgistics?** It is easy to track volunteer duties from day to day and allow restrictions to signing up for duties they are not trained for. **What do you dislike about Volgistics?** Running reports of time logged for the volunteers can be challenging at times. **What problems is Volgistics solving and how is that benefiting you?** A way track volunteers on a daily basis and put out requests for volunteers to fill needed positions. ### 11. Love the ease of use, management of volunteer records! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about Volgistics?** Volgistics helped my organization move away from paper files and applications and into the digital space, providing us with a concise, easy to use, powerful volunteer database. **What do you dislike about Volgistics?** Sometimes a little clunky to use and there is a learning curve, but the help videos are useful. Other than the videos and articles, support doesn't seem to be readily available. Can sometimes take quite some time (more than two days) to hear back from support when we have a questions about how to use Volgistics in a particular way. Reporting capabilities are fine for our purposes, but could be more powerful and can sometimes be tricky - we have had to play around with the settings to get the information we actually want. **What problems is Volgistics solving and how is that benefiting you?** We have used Volgistics to move away from paper files and applications for our volunteers, keep detailed notes on interactions and incidents that have occurred with our volunteers, and have been able to better handle the flow of onboarding volunteers. With Volgistics, we have streamlined our administrative work and been able to accomplish more with less - most notably, we have been able to eliminate much of our departmental data entry, and are in the process of exploring new ways that we can use Volgistics. It's also very easy for our volunteers to use. Can demonstrate once and everyone seems to pick up on how to do it very quickly after. **Official Response from Tim Long:** > Thanks for the review! We're glad that the videos and help documentation can answer most of your questions for you. But, we did want to mention that our average response time for help inquiries is actually between 5 and 10 minutes. You can reach us by visiting www.volgistics.com/support.htm, by clicking "Help" inside Volgistics, or by going to the Help E-mail tab of your Mailbox and clicking "Send an inquiry". By default, our responses will open in a pop-up window and also show up in your Mailbox. If you have pop-ups blocked, you might not see it right away. Please feel free to ask us any questions you might have, and we'll get back to you quickly! ### 12. Great tool for managing volunteer across several locations. **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy P. | Education and Career Advancement Coordinator, Libraries, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Volgistics?** It is very advantageous to our organization that volunteers access to their own volunteer portal to manage their own schedule and hour tracking. We do not have to worry about getting in contact with individuals in order to build a schedule. We create listings and volunteers are responsible for signing up. Also, when they have served, we do not ask them to sign in and out. They are also responsible for logging into their portal and logging their own hours. **What do you dislike about Volgistics?** We piloted the use of Volgistics within one department of our institution and are trying to roll it out to additional departments. Some of the features are not conducive to use by multiple departments, each with unique needs. We may need to begin a whole separate subscription. **Recommendations to others considering Volgistics:** Requires a little bit of time investment in the beginning for users with no database experience. However, even inexperienced admins can probably figure out set-up thanks to the elaborate help tutorials and videos. This is a great tool that has enabled great success for our new volunteer program. **What problems is Volgistics solving and how is that benefiting you?** Tedious data entry and scheduling has been eliminated! We created this great informative resource in a a volunteer portal for our volunteers so we no longer have to wrangle schedules and ensure coverage at multiple sites for multiple positions. Volunteers log in, see open shifts and sign themselves up! Also, we are able to share links to position-related resources in this portal so it's basically a nice landing platform to send our volunteers for most things. It is also very easy for volunteers to use. We demonstrate a brief training and orientation for how to use it as a volunteer and they seem to grasp it pretty quickly. ### 13. Helpful in managing volunteer program - limited support available **Rating:** 3.5/5.0 stars **Reviewed by:** Abby P. | Director of Development, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Volgistics?** We have 2,000+ volunteers a year at our organization and Volgistics has helped us in managing those relationships fairly seamlessly. The database is pretty easy to use and update as needed. Before signing up with Volgistics we did research many options available and Volgistics seemed to be the best fit for what was available. **What do you dislike about Volgistics?** The reporting capabilities are so-so and contacting support is practically impossible. We have had multiple occasions where we really need to be walked through a major issue and we either get no response or one many days later. **Recommendations to others considering Volgistics:** This is a decent database for managing volunteers. It definitely gets the job done but doesn't have a lot of bells and whistles and the support is really lacking. Many of our other databases have phone numbers and chat features. Volgistics only has an email option which really isn't that helpful. **What problems is Volgistics solving and how is that benefiting you?** Managing such a large number of volunteers without a database is practically impossible. It has been nice to be able to easily communicate with and schedule so many volunteers at our agency! We have opportunities available 24-7 and with only one staff person managing the volunteer program the database has been such a huge help. **Official Response from Tim Long:** > We're sorry you've had so much trouble with our support! This experience is definitely not typical, so we'll look into it right away. Our average response time for help inquiries is actually about 7 minutes. One thing to keep in mind is that our responses appear on the Help E-mail tab of your Mailbox inside Volgistics; they're not typically sent by email. If you have any questions at all, or if there is anything else we can do for you, please feel free to reach out to us. We'll get you a response as quickly as possible. ### 14. good alternative for volunteer software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Volgistics?** I like that you are able to schedule volunteers and that volunteers have their own website where they can go on and log hours m. I also like that you can export reports into excel easily. **What do you dislike about Volgistics?** I dislike they way that hours can be entered. An upload form is greatly needed for this program. It is a lot of work for a larger volunteer organization to get all the hours entered. They have a way to “post” hours but a batch upload would be much easier and take a lot less time. Volhistics also needs a more appealing interface. The website is just not that eye catching. **Recommendations to others considering Volgistics:** This is great for smaller volunteer operations that record hours. The way to record hours is cumbersome and takes a lot of time and work. The website also is not as attractive and not as modern as other options. **What problems is Volgistics solving and how is that benefiting you?** This helps with scheduling and volunteers being able to schedule themselves. We were not able to do that before. **Official Response from Tim Long:** > Thanks for the review! We're glad that self-scheduling is working well for you! To help with entering hours as your volunteer base grows, you might consider using the VicTouch module (https://www.volgistics.com/VicTouch.htm). It allows volunteers to sign in and out, recording their hours automatically. If you have any other questions or problems, you can contact us directly at https://www.volgistics.com/support.htm or by clicking 'Help' inside Volgistics. ### 15. Volgistics- great for volunteer management! **Rating:** 4.0/5.0 stars **Reviewed by:** Courtney C. | Volunteer Resources Coordinator, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about Volgistics?** The system is very intuitive, and setup is extremely easy. **What do you dislike about Volgistics?** Does not connect to Donor CRMs, so relationship management across-organization is difficult. **What problems is Volgistics solving and how is that benefiting you?** -Volunteer tracking: contact information, service hours, assignments, milestones, training completion, etc. -Volunteer communications and mass-messaging -Volunteer Scheduling- self-sign up and manual sign up **Official Response from Tim Long:** > Thanks for the review! We're glad that Volgistics can help you meet your goals. ### 16. Fabulous for Tracking Hundreds of Volunteers **Rating:** 5.0/5.0 stars **Reviewed by:** Emi G. | Volunteer Coordinator & Web and Social Media Manager, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2017 **What do you like best about Volgistics?** Volgistics allows me to communicate easily and quickly with current and potential volunteers. I can also track their training, volunteer assignments, how active they are, etc. VicNet give them access to a personal account where they can update contact info, view their service, schedule themselves to volunteer, and even enter volunteer hours done from home or off-site. **What do you dislike about Volgistics?** There is just SO much to do and learn, even with the extensive and helpful resources they provide I sometimes feel overwhelmed. I learned the most when someone who is more experienced with Volgistics was able to teach me in person. **Recommendations to others considering Volgistics:** Be prepared to commit some time to learning the ins and outs, but if you do, you'll love it! **What problems is Volgistics solving and how is that benefiting you?** Most of all it saves time. I can email all 900 currently active volunteers at once, tag multiple volunteers who just took a class and give them all new assignments based on what they learned, etc. I have more time for other things and I can feel confident everything is organized! ### 17. Phenomenal Software for Volunteer Management **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan H. | Business and Marketing Teacher, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2018 **What do you like best about Volgistics?** I loved the ease of scheduling my volunteers and my volunteers loved the ease of tracking their hours. **What do you dislike about Volgistics?** There was limited support available when needed. **Recommendations to others considering Volgistics:** Volgistics is an exceptional program. My organization had over 300 volunteers a year and Volgistics made scheduling a breeze and keeping accurate records so simple. It also was great from a safety standpoint! **What problems is Volgistics solving and how is that benefiting you?** Were were able to create an online volunteer application and move away from paper files for volunteer records. **Official Response from Tim Long:** > Thank you for the review! We're glad Volgistics worked well for your organization! If you're ever in the market again, we hope you'll give us another try. ### 18. Good volunteer management software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Volgistics?** It has just the right amount of customization available. Any more so and it would get increasing complex and more difficult to use. **What do you dislike about Volgistics?** You can't have more than one screen open at a time. For much of what I do, it's often best to be able to refer to data on another screen. In Volgistics, only one window can be open at a time. **Recommendations to others considering Volgistics:** It's very functional and relatively cost effective. **What problems is Volgistics solving and how is that benefiting you?** Great efficiency of volunteer management, especially for very large events. **Official Response from Tim Long:** > Thank you for the review, and for your feedback! User input is obviously a great way to keep improving, and we do appreciate it. If you have anything else you'd like to share, or have any questions about Volgistics, please feel free to reach out to us directly at https://www.volgistics.com/support.htm ### 19. Coordinating Mission Volunteers Using Volgistics **Rating:** 3.5/5.0 stars **Reviewed by:** Laura C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Volgistics?** I like the ability to be able to have volunteers fill out an online application, which creates a user file in the system and eliminates our need to store paper files on each volunteer. **What do you dislike about Volgistics?** I would like it to integrate with our donor management software, DonorPerfect Online, since there is quite a bit of overlap between volunteers and donors. I'd like to be able to track communication with volunteers using just one system, rather than having to use two. **Recommendations to others considering Volgistics:** I recommend this software to anyone who has to manage a large number of volunteers, as I do. **What problems is Volgistics solving and how is that benefiting you?** It's allowed us to streamline our volunteer sign-up process and better track volunteer service hours. ### 20. Volgistics - Perfect for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Erin B. | Education Programs Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Volgistics?** Volgistics is extremely easy to use and helps a non-profit organization effectively track their volunteers. **What do you dislike about Volgistics?** Honestly? There wasn't anything I didn't like about the software. **Recommendations to others considering Volgistics:** While careful research is always suggested before purchasing software, Volgistics is a great option for those looking to purchase volunteer tracking software. **What problems is Volgistics solving and how is that benefiting you?** The nonprofit organization was struggling to effectively track volunteer hours and this software solved the problem easily and cost-effectively. Not only is it helpful in tracking volunteer metrics but it also allows volunteers to manage their information as well. ### 21. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jes W. | LGBTQIA+ Employee Resource Group Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Volgistics?** I love how easy to use and customizable Volgistics is. **What do you dislike about Volgistics?** It takes a while to set up new lists and customize things **Recommendations to others considering Volgistics:** Contact customer service as soon as you have a question **What problems is Volgistics solving and how is that benefiting you?** We’ve make multiple lists for our volunteers to keep them accounted for **Official Response from Tim Long:** > Thanks for the review, and for your confidence in the support team! We're glad Volgistics is working well for you! ### 22. Mostly positive review for volgisitics **Rating:** 3.0/5.0 stars **Reviewed by:** Emily O. | Special Events & Volunteer Coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Volgistics?** I like the ability to make an online volunteer application and have all of the information available and searchable. If I need a lunch volunteer, I can create a list for people who are interested in lunch volunteering. **What do you dislike about Volgistics?** It is difficult to use it for volunteer scheduling because volunteers MUST have an application filed. I also wish I could just search based on scheduling or interests through a search bar and not have to make a whole set for it. It takes up a lot of time to make it work to it's full capacity. **Recommendations to others considering Volgistics:** This product is especially great if you have volunteers interested in downloading an app or receiving text alerts about their scheduling. If they will appreciate digital sign in forms and their own personal account, this software is for you. **What problems is Volgistics solving and how is that benefiting you?** This has helped me to cut down on paper filing and have everything available electronically and without the extra hassle of data entry. ### 23. All your volunteering logistic needs! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Volgistics?** It's easy to customize to fit your needs, has built-in reports, easy for not only the staff to use but the volunteers as well, and that we can send emails and text using Volgistics. **What do you dislike about Volgistics?** Though it has great features, there are free alternatives that work for us. **What problems is Volgistics solving and how is that benefiting you?** We use it with our volunteer program for our students and if we have any special events we need volunteers for. It saves us time between coordinating with everyone and sending out reminders as need. ### 24. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian C. | Legal Assistant, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Volgistics?** Just what I needed to schedule meetings and manage volunteers **What do you dislike about Volgistics?** It has just about everything I need so nothing! **What problems is Volgistics solving and how is that benefiting you?** Benefits the way we manage our volunteers and prospective volunteers **Official Response from Tim Long:** > Thanks for the review! We're glad it's working well for you! ### 25. Volgistics needs to update **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Volgistics?** It adds assignments and organizes pretty well. You can add a ton of information which is helpful. You can also separate by certain events, which is nice. **What do you dislike about Volgistics?** It's pretty outdated. It feels like software that hasn't been updated in the last decade. Could be more user friendly and efficient to use. **What problems is Volgistics solving and how is that benefiting you?** It's easy enough to track volunteers, but it's difficult with the 100 volunteer limit. Not sure if that's for everyone, or just the account my organization has, but it's difficult to constantly need to update and remove "old" volunteers. **Official Response from Tim Long:** > We're sorry that your experience with Volgistics wasn't the best, but we appreciate your honest feedback. In the future, if you have any questions, problems, or frustrations, we hope that you'll contact us right away. You can reach the support team by clicking Help on the menu inside your account or by visiting https://www.volgistics.com/support.htm and filling in the form. But we'll take this opportunity to address your two specific concerns here. The maximum number of volunteer records for your account can be adjusted at any time through the online Store. Help topic 2166 "How do I change the service level on my account?" (https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=2166) shows how to do this and explains how the change will affect your monthly service fee. You're right that the interface seems a bit outdated. Volgistics was released in 2004, and could really use a face lift. That's why our full-time development staff has been working so hard for the past several months on updating the back-end of the system to prepare for a front-end refresh. In addition to that, you can see a list of significant customer-facing changes here: https://www.volgistics.com/ex/Help.dll?ACT=21&TOPIC=2232 Please let us know if there is anything we can do for you. Thank you, The Volgistics Team ### 26. Great for large and small Volunteer Programs **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrone D. | Manager, Volunteer Services , Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Volgistics?** A lot of the built in functions meet very basic requirements for running a volunteer program. There is no need to get add ons or additional items built to work with the software. **What do you dislike about Volgistics?** The reporting mechanism is clunky and does not always work as intuitively as I would have liked. **What problems is Volgistics solving and how is that benefiting you?** Volunteer Scheduling and Volunteer database ### 27. Functional, but not the most attractive **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel S. | Associate Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Volgistics?** Volgistics provides quite a few functions but looks like it was designed in the 1980s. **What do you dislike about Volgistics?** The format is very outdated. It's difficult to toggle between screens or look outside of the calendar format. **What problems is Volgistics solving and how is that benefiting you?** It's easy to have one online portal where volunteers can sign up for several opportunities and track her hours. ### 28. Excellent Tool for any organization in need of volunteers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Volgistics?** The simplistic ease of access with scheduling. **What do you dislike about Volgistics?** I wish there was a mobile app or a way to utilize the software offline **What problems is Volgistics solving and how is that benefiting you?** The benefits are outstanding. The entire team can have access to schedules, contact info and so much more. Being able to create and track assignments was an amazing benefit I didn't think I'd use ### 29. volgistics is a handy tool to maintain case files **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2017 **What do you like best about Volgistics?** It is easy to operate and can be learned very easily. **What do you dislike about Volgistics?** It covers too many information, some that is not very relevant. **Recommendations to others considering Volgistics:** It may seem complex but it very easy to learn and operate. **What problems is Volgistics solving and how is that benefiting you?** Trying to reduce paperwork by maintaining case files online **Official Response from Tim Long:** > Although Volgistics might work for tracking a variety of different things, it's definitely focused on volunteer tracking. We're glad you were able to adapt it to fit your needs, and we're here to help if you run in to any problems. ### 30. Basic programing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Volgistics?** It does allow you to keep a variety of information on your volunteers. **What do you dislike about Volgistics?** It is very basic and not always user friendly. Needs a lot of updating in the programing and how things interface. It reminds me of working with Windows 95 **What problems is Volgistics solving and how is that benefiting you?** We use this product to track and communicate with our volunteers. ### 31. Powerful Volunteer Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah L. | Customer Experience Operator, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Volgistics?** Powerful data tracking based on volunteer activity as well as insight volunteer administrators would have to mark on individuals' files. Reports it can pull are incredibly detailed--including the ability to assign service values in a dollar amount to the various volunteer positions and tasks you have volunteers do. I even use it to email all my volunteers at once, rather than vertical response or any other listserv. It allows me to create simple emails with a company logo and signature, attachments, functional hyperlinks, and more. Volunteers can log their hours autonomously, so volunteer coordinators can spend more time actively recruiting & training valuable volunteers and less time doing data entry. **What do you dislike about Volgistics?** There are SO many features that the learning curve is very steep. Not all features will seem relevant at first and you won't use them until you realize the power they can have on your process and data. I still can't automate the logging of volunteer hours for certain volunteers who predate our use of Volgistics and refuse to manage their profiles, and its often the volunteers who are most active, so that creates a frustrating amount of data entry each month to log their hours. More of a practical/real world problem than fault of the software, but it would make a great feature to add for a limited number of volunteers who won't self-manage. **What problems is Volgistics solving and how is that benefiting you?** Our organization is able to accurately report on the impact of our volunteer corps. We now know that in the last year we have been served by over 1500 individual (unduplicated) volunteers, where as for years we only knew the number of volunteer visits, but not the aggregate of all volunteers that visited our sites in groups and individually. ### 32. Volgistics is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2016 **What do you like best about Volgistics?** Manging a large amount of ongoing volunteers at a large organization, Volgistics makes it easy to organize records, schedule shifts and run accurate reports. **What do you dislike about Volgistics?** Sometimes there are glitches or the software freezes **Recommendations to others considering Volgistics:** This is a great product for a large volunteer base and will help you fill the volunteer needs of your organization or company **What problems is Volgistics solving and how is that benefiting you?** Organizing a volunteer core and the importance of saying connected and communicating effectively ### 33. Good product for volunteer managment. Wish there were live support. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2016 **What do you like best about Volgistics?** Large database available for volunteer management needs. Can have multiple users. Vicnet is useful for allowing volunteers to track their own hours. **What do you dislike about Volgistics?** There is no live support via telephone or even chat. All communication is done via email. No training offered. **What problems is Volgistics solving and how is that benefiting you?** Volgistics has helped us streamline our many volunteers and track them from multiple locations. **Official Response from Tim Long:** > Hello! It's been a while since you've posted this review, but I wanted to let you know that Volgistics does offer live paid training for established users, as well live demonstrations of the software for new and prospective users. Learn more at https://www.volgistics.com/demo.htm ### 34. Ok but not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Volgistics?** It's pretty simple to use - simple functions. Ability to tag and email tagged group is nice. **What do you dislike about Volgistics?** The fact that it is really limited is difficult. The inability to currently make offices paperless by not offering a place to upload documents is frustrating. **Recommendations to others considering Volgistics:** Look to Vsys **What problems is Volgistics solving and how is that benefiting you?** It's a simple resource to organize volunteers. **Official Response from Tim Long:** > Hello! It's been a while since you posted your review, but I wanted to let you know that Volgistics does now offer online document storage. You can learn more about it at https://www.volgistics.com/vicdocs.htm ## Volgistics Discussions - [What is Volgistics used for?](https://www.g2.com/discussions/what-is-volgistics-used-for) - [How can I volunteer to give kids the world?](https://www.g2.com/discussions/how-can-i-volunteer-to-give-kids-the-world) - [How much does Volgistics cost?](https://www.g2.com/discussions/how-much-does-volgistics-cost) - [How do you use Volgistics?](https://www.g2.com/discussions/how-do-you-use-volgistics) - [What is Volgistics?](https://www.g2.com/discussions/what-is-volgistics) - [View Volgistics pricing details and edition comparison](https://www.g2.com/products/volgistics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+20%3A50%3A26+-0500&secure%5Bsession_id%5D=62094f13-8200-4752-8a74-84a6d1aadb32&secure%5Btoken%5D=c591522b419d483152aeeb6fa997b6621fbadacdd75ddb920ec497021f2b544d&format=llm_user) ## Volgistics Features **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application **Administration** - CRM Integration - Dashboards & Analytics ## Top Volgistics Alternatives - [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) - 4.4/5.0 (159 reviews) - [Volunteer Impact by Better Impact](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews) - 4.7/5.0 (139 reviews) - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) - 3.9/5.0 (16 reviews)